School Chatbots Are Game-Changers for Parents & Pupils ๐
Summary
TLDRThis video demonstrates how AI chatbots can significantly reduce the volume of repetitive questions directed to school office staff. The presenter creates a custom chatbot using Fast Bots, which pulls information from a school's website and answers common inquiries from students and parents, such as enrollment processes and daily schedules. The chatbot is customizable to match the school's branding and helps deflect unnecessary queries, allowing staff to focus on more important tasks. The presenter also highlights its benefits for schools, colleges, and universities, encouraging institutions to adopt this technology.
Takeaways
- ๐ค AI chatbots can significantly reduce repetitive questions from parents and students to school office teams.
- ๐ Chatbots are especially helpful for new students who may not be familiar with school logistics like schedules or after-school activities.
- ๐ Traditional websites with numerous links can overwhelm users searching for specific information quickly.
- โ๏ธ Fast Bots can create custom chatbots for schools, pulling information directly from the schoolโs website.
- ๐ AI chatbots use powerful web crawlers to index vast amounts of website data efficiently, making it easy to access relevant information.
- ๐ก Schools can customize chatbot designs to align with their branding, such as colors and logos.
- โฑ๏ธ Chatbots can answer user questions in seconds, reducing the workload for administrative teams.
- ๐ฒ Chatbots can be shared with parents via a link or embedded on school websites for easy access.
- ๐ง Chatbots can be configured to avoid answering unrelated or inappropriate questions, keeping responses focused on school-related topics.
- ๐ฏ Implementing a chatbot can significantly deflect repetitive inquiries, allowing staff to focus on more critical tasks.
Q & A
What is the main purpose of using AI chatbots in educational institutions?
-AI chatbots are used to reduce the amount of repetitive questions asked to the office team of schools, universities, and colleges, and to provide quick information to students, particularly new ones, who are unfamiliar with the institution.
How do AI chatbots assist new students joining a school?
-AI chatbots help new students by providing quick answers to their questions about the school's layout, lesson schedules, after-school clubs, and other relevant information that is often difficult to find on a traditional website.
What is the process of creating an AI chatbot for a school as described in the video?
-The process involves using a platform like Fast Bots, where you input the school's website link, and the system uses a crawler to scour the site and pull in all the information, which is then indexed in the chatbot's 'brain' for quick retrieval.
How does the AI chatbot quickly provide information to users?
-The AI chatbot quickly provides information by referencing the indexed data from the school's website, allowing it to deliver accurate and immediate responses to user queries.
What customization options are available for the AI chatbot's interface?
-The AI chatbot can be customized to match the school's branding, including changing colors and uploading the school's logo, to make the chatbot window visually consistent with the school's identity.
How does the chatbot handle questions that it cannot answer?
-If the chatbot does not know the answer to a question, it is programmed to direct the user to contact the school office for further assistance.
What is the benefit of embedding the AI chatbot on a school's website?
-Embedding the AI chatbot on a school's website allows for easy access to information directly from the site, reducing the number of calls and emails to the office team and providing a more efficient service to users.
How does the AI chatbot ensure it only answers school-related questions?
-The AI chatbot is trained on the school's specific website content, and it is programmed to recognize and answer only questions related to the school. It deflects questions outside of its training scope by directing users to contact the school office.
What are some of the ways the AI chatbot can be shared or accessed by users?
-The AI chatbot can be shared directly via a link, embedded on the school's website, or placed behind a username and password protected area for secure access.
How does the AI chatbot help in reducing the workload of the school's office team?
-The AI chatbot helps reduce the workload by deflecting a large number of repetitive and straightforward questions, allowing the office team to focus on more complex or urgent matters.
What additional features does the AI chatbot offer for monitoring and improving its performance?
-The AI chatbot offers features like chat history, the ability to download or email conversations, and a 'Tune AI' section where administrators can choose different language models and customize the bot's responses for better performance.
Outlines
๐ค How AI Chatbots Reduce Annoying Questions in Schools
In this video, the speaker introduces how AI chatbots can drastically cut down on the number of repetitive questions asked by parents and students to school offices. Parents typically call in with common queries, while new students need help navigating school life. Instead of relying on a cluttered school website, AI chatbots provide quick and easy access to information, benefiting both parents and students alike.
โก Fast Setup of AI Chatbots for Schools
The speaker demonstrates how to create an AI chatbot using Fast Bots, showcasing how easy it is to set up a chatbot for any school, college, or university by pulling data from the schoolโs website. They highlight that several renowned universities like Caltech are already using this service. The process involves inputting the schoolโs website link, allowing a crawler to gather all relevant information quickly, which the chatbot will then use to answer questions. This removes the need to manually sift through hundreds of website links.
๐จ Customizing the AI Chatbotโs Appearance
The video discusses how to personalize the chatbotโs visual appearance to match a school's branding, from adjusting colors to uploading the school logo. The speaker emphasizes how easy it is to align the chatbot's style with the school's theme. They explain that while the chatbot collects information from the website, users can start interacting with it and testing it immediately. The chatbotโs functionality continues to grow as more website content is indexed.
๐ AI Chatbot Assisting with School Enrollment and Queries
Here, the speaker demonstrates the chatbot's practical usage by asking questions about the school's sixth form application process. The chatbot delivers relevant, detailed information, including necessary steps and links to helpful pages. They emphasize how this tool can handle numerous questions efficiently, significantly reducing the burden on administrative staff.
๐ผ Tracking Chatbot Conversations and Model Customization
The speaker showcases features such as chat history, AI language models, and conversation tracking, allowing schools to monitor chatbot interactions and adjust its responses. They discuss how the chatbot can be further customized with prompts, choosing between different models (e.g., GPT 40) to best suit the school's needs. This ensures that the chatbot handles school-related queries and redirects inappropriate or irrelevant questions.
๐ Sharing and Embedding the Chatbot
The speaker explains how to share the chatbot via links or embed it on the school's website. This makes the chatbot accessible to parents and students, allowing them to ask common questions without overwhelming the school office. The video emphasizes that this tool helps filter out repetitive queries, ensuring office staff can focus on more important tasks.
๐ Real-Time Examples of AI Chatbot Queries
Real examples of chatbot conversations from another school are shown, including queries like teacher assignments, daily schedules, and after-school activities. The speaker explains how the chatbot efficiently handles these inquiries, reducing the number of phone calls to the school office. The video highlights how such tools have already proven their value by lightening the workload for busy administrative teams.
๐ Get Your Own AI Chatbot Now!
The video concludes with a call to action, encouraging schools to explore Fast Bots for their own AI chatbot solution. The speaker reiterates how this technology can be a game-changer for schools, universities, and colleges by deflecting repetitive questions and improving administrative efficiency. Viewers are directed to the Fast Bots website for more information.
Mindmap
Keywords
๐กAI Chatbots
๐กEducational Institutions
๐กWebsite Crawler
๐กInformation Indexing
๐กCustomization
๐กGPT-40
๐กParental Inquiries
๐กStudent Assistance
๐กTraining the Chatbot
๐กUser Interface
Highlights
AI chatbots can significantly reduce the number of repetitive and annoying questions asked to school office teams.
AI chatbots help new students, especially those joining a new school, by providing information quickly and easily.
Traditional school websites have too many links, making it difficult for users to find specific information quickly.
AI chatbots allow users to get information in seconds by pulling data from a school's website and making it easily accessible.
Fast Bots is a platform where schools can create custom AI chatbots to handle parent and student inquiries.
By inputting a website's URL, Fast Bots can crawl the site and gather all its information for chatbot training.
The chatbot can index thousands of links and information from a school website in just minutes, providing a highly efficient solution.
The chatbot can be customized to match the branding of the school, including color schemes and logos.
Chatbots can quickly answer detailed questions such as how to join the sixth form by pulling relevant information from the school's website.
Schools can monitor chatbot conversations and download or email chat logs to keep track of interactions.
Fast Bots allows users to choose from various language models, such as GPT-40 and Claude 3.5, to suit their needs.
The chatbot can be programmed to deflect irrelevant or inappropriate questions, ensuring it focuses only on school-related topics.
Chatbots can be embedded into websites and shared directly with parents or students via links for easy access.
Thousands of routine and repetitive questions can be handled by the chatbot, reducing the workload on school staff.
The chatbot provides a solution for common queries like school day schedules, teacher assignments, and after-school club information, improving the overall communication experience.
Transcripts
in this video I'm going to show you how
AI chat Bots can massively reduce the
amount of annoying questions that get
asked to the office team of schools
universities and colleges all those
constant calls that come in from parents
usually asking questions and also uh AI
chatbots really help uh students as well
particularly new students who are
joining a new school or college and they
don't know anything you know they don't
know where things are they don't know
who takes what lesson what after school
clubs there are anything and so the real
only source of information for these
things is the website well I've just
come to this website here this is just
for a a local school and you can see how
many links there are around here there
are tons and tons look at this parents
evening system there's a whole thing on
this pastoral care you just you know
can't find the answer to your question
very quickly with a traditional website
and so this is where AI chatbots come in
because you can quickly get the
information that you need in seconds and
so I'm going to create one for this
school right now and show you how
beneficial it can be so first of all I'm
going to be using fast Bots and you can
get yourself a free chatbot uh by going
to fast bot. aai there's a link
underneath this video and then you can
create a chatbot just like this but
trained on your particular school or
college or university and as you can see
we've already got uh some of the uh very
famous universities here using us
Caltech and the main universities more
coming on all over the world actually
and what we'll do is we'll just create
one here for pool grammar and I'm just
going to click let's go and then all we
need to do is just put in the main
website link just there and just click
Start and now what we're going to do is
we're going to get all of the
information from that website using this
very powerful crawler here you can see
it's going around it's already found 90
links 130 links here it goes and it will
just go and scour the entire site and
pull in all of that knowledge uh look at
all of this is like dramathon uh student
parents the school reporting in absence
all of that stuff is coming in and it's
going through it uh very very quickly
but just looking at this now 420 links
440 links how is anybody supposed to
find the thing that they really want to
know about the qu and get that question
answered with that vol volume of
information available to them so I'm
going to pause this video now wait till
this is finished oh it already has
finished it's finished already there we
go we've got 447 links so all I need to
do tick this box click add for training
and now all of that information is being
indexed in our chatbot brain as it were
and we can start asking questions and
create our own chatbot that is a total
Pro uh on the subject of this particular
school right right here uh so I'll just
refresh the page and you can see just
here we've got 57 of the uh 400 odd
links has already been dealt with we've
got another load coming and it will just
keep going down like this won't take
more than five minutes to completely
grab all of the text from those pages
and put it into the chat bot's brain and
then we've got our chatbot window just
here you can see we can customize this
to match the school's branding as well
so with this particular particular one
here you can see it's got this nice uh
green color so we can easily change all
of the colors upload like the logo of
the school and everything let's just say
that the uh the user chat message
background let's try and make that like
a similar kind of green there you go so
it's kind of this sort of green like
this and then you can do the same for
the start chat Circle there we'll make
that into a nice kind of dark green too
in fact we can use the dropper and just
pick the exact same one even quicker and
it just takes this little bit of time
here to get it looking the way that you
want click save and now we can use our
chatbot because we've got that
information in if we go to Links here
you'll see that we've got uh 3177 index
now so if I want to ask it a question
about anything to do with this let's go
and have a little look at something on
here uh reporting an absence okay
they've got a form here that you've got
to fill out joining the sixth form so I
want to ask the question how do I join
the sixth form so I can go to my chat
bot now and just test it out so uh how
do I join the sixth form there we go and
it will just reference that information
and just come back to us with a solid
answer and it does it so so quickly
there you go to join the six form at
pool grammar school prospective year 12
students should follow these steps and
off it goes attend an information
evening visit the school uh go through
eligibility and then submit the required
forms uh explore these courses there you
go and then for more detailed
information you can visit joining the
six form section and that will link
straight to the the exact page that they
need to get to so imagine having this on
the website down the bottom right hand
side uh ready for people to just ask all
these questions the amount of questions
that it will deflect from the team is
unbelievable and if we go to our chat
history here we can see that
conversation we can see the AI language
model that was used we're using GPT 40
mini and then we can take a little look
at the conversation in full we can even
download it or just have it
automatically emailed straight through
to the team so you can keep an eye on
what the chat bot is saying and then
over here we've got our tune AI section
so we can choose all these different
language models this one's probably the
best at the moment for the price and
then we've got GPT 40 which is the top
model and then uh Claude 3.5 sonnet as
well that's also a very good one so in
this section now what we can do if we've
chosen our our language model I'm
picking the best one for this example
gbt 40 and I'm going to put in this
additional prompt here just to kind of
customize it a little bit specifically
for that school and we can write a lot
more information there about how we want
the chat bot to react um and how we want
it to respond to things we can also say
that you know uh if you do not know the
answer to the question uh please ask the
user to contact the office at and then
we can just get the phone number so at
the top here we can see uh we've got the
email and telephone let's just put that
in there there we go telephone and then
the email and I'll just click save so
now what we can do is if we go to our
overview here and we can ask another
question let's take a look at this uh
School website here year seven
application process great let's ask
about that what is the year seven
application process on off it goes there
you go sure thing here's the scoop on
the year seven application process at
pool grammar school and then it's got
all the information you need all the
links to the exact correct pages and
then also if the anybody wants any
further assistance you can see now that
it's starting to use those details that
I've put in and it even wishes us good
luck with the application so it's a
friendly helpful chatbot and if I ask it
something like who is the president of
the USA it will say I'm afraid I don't
have the current information about the
president of the USA um for the most
accurate information then contact Paul
grammar school so basically what it's
going to do is not answer questions that
are not to do with the school so you
don't have to worry about people kind of
abusing the chat bot and asking all
kinds of stupid things or even even
getting the chatbot to do their Math's
homework um that won't happen because we
can stop all of that using this section
here and so now we have ourselves a
super useful bot where do we put it and
how do we put it in there well we can
share the bot directly like this so we
can just copy this link here and then
send it out to all parents for example
and they can have it on their phones and
then also we can uh embed it so that it
appears on the website a little bit like
it does here down the bottom right hand
side and then you can also put it into
the middle of a page as well if you want
to like perhaps behind um a username and
password protected area so there's loads
of different uses for these chat Bots
for schools but actually having one here
is just going to make such a big
difference and I think a lot of
universities and educational
institutions are starting to realize how
it can deflect a huge amount of uh
almost repetitive and pointless
questions coming from um you know the
same the same sources so just here um
I'm going to show you some chat history
uh from another chat bot that we've got
running just at the moment there and you
can see the an example of uh the chats
that can go on here there you go welcome
to Lett Minster School how can I help
today uh who are the teachers of kimid
house and there they all are what are
the teachers um for the year seven group
and then it has all the information
there as well so it's asking you know
answering all these really useful
questions from parents what time uh does
the day start and there you are 8:45 it
says 850 for registration given a link
for more information about the school
day and then after school clubs
questions coming in like that so a
really really useful tool and it won't
take long before there's thousands of
questions coming in that are now not um
you know having to be answered by people
on the telephone in the office who are
already very very busy so if you're
interested in getting a chatbot like
this for your school then go and check
out fastbot dat. AI the link is
underneath this video I think you're
going to find it an absolute game
changer for your school college or
university that's it for this video
thanks for watching
[Music]
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