Cara TikTok Shop Habisi Bisnis Ecommerce

Dr. Indrawan Nugroho
24 Feb 202316:20

Summary

TLDRTikTok has entered the e-commerce market with its TikTok Shop feature, which allows users to sell through live shopping. This move has been met with enthusiasm and rapid transaction growth, doubling its e-commerce value in a year. As TikTok transforms from a social media platform to a live commerce contender, it faces challenges from established e-commerce players like Shopee and Lazada. The script discusses the potential of live commerce, the difference between e-commerce, social commerce, and live commerce, and TikTok's strategies to compete, including collaborations and free shipping offers.

Takeaways

  • ๐Ÿ“ˆ TikTok's entry into e-commerce with TikTok Shop has been met with enthusiasm and rapid transaction growth, quadrupling its e-commerce sales in a year.
  • ๐Ÿ† In 2021, e-commerce in Indonesia was dominated by Tokopedia, Shopee, and Lazada, with Shopee leading in both top of mind and usage.
  • ๐ŸŒ The e-commerce market in Indonesia is highly competitive with a transaction value of 108.54 Quadrillion Rupiah in the first quarter of 2022 alone.
  • ๐Ÿ“Š The number of consumers in Indonesia is continuously growing, with 21 million new consumers recorded from March 2020 to Q1 2021.
  • ๐Ÿ’ธ E-commerce platforms in Indonesia face challenges such as capital outflow and economic conditions affecting investor confidence.
  • ๐Ÿ“ฑ The concept of 'live commerce' or 'live shopping' is on the rise, with platforms like Lazada, Shopee, and TikTok offering live streaming shopping features.
  • ๐ŸŒŸ Live commerce allows for direct interaction between sellers and buyers, enhancing the shopping experience and increasing sales conversion rates.
  • ๐ŸŒ TikTok's global user base is massive, reaching 1.46 billion monthly active users as of Q2 2022, with the United States and Indonesia being top users.
  • ๐Ÿ”ฅ TikTok Shop's transaction value in Asia, including Indonesia, saw a significant increase in 2022, with a GMV of over 4.4 billion.
  • ๐Ÿ’ฐ TikTok faces challenges in e-commerce, including competition with established platforms and the need to reduce administrative fees to be more competitive.
  • ๐ŸŒŸ TikTok's live shopping strategy has been effective in Asia but has not yet found the same success in other continents, such as in the UK.

Q & A

  • What is TikTok Shop and how does it relate to e-commerce?

    -TikTok Shop is a feature launched by TikTok that allows users to engage in e-commerce activities directly through the platform. It enables users to sell products through live streaming, making TikTok not just a social media platform but also a live commerce platform.

  • How has TikTok's entry into e-commerce affected the market?

    -TikTok's entry into e-commerce has been met with enthusiasm and rapid growth in transaction values. Within a year, the value of e-commerce transactions through TikTok increased fourfold, indicating a significant impact on the market.

  • What is the difference between e-commerce, social commerce, and live commerce?

    -E-commerce refers to online transactions, social commerce involves social media platforms facilitating transactions, and live commerce is a form of social commerce where sales are conducted through live streaming.

  • Which e-commerce platforms dominated the Indonesian market before TikTok Shop?

    -Before TikTok Shop, the Indonesian e-commerce market was dominated by platforms like Tokopedia, Shopee, and Lazada, according to a survey by Ipsos Indonesia.

  • What challenges do e-commerce platforms in Indonesia face?

    -E-commerce platforms in Indonesia face challenges such as intense competition, capital inflow issues, economic conditions affecting investments, and the need for sustainable business models.

  • How has the consumer base for e-commerce in Indonesia grown?

    -The consumer base for e-commerce in Indonesia has seen significant growth, with the Ministry of Economic Affairs recording an addition of 21 million new consumers from March 2020 to the first semester of 2021.

  • What is the potential of the global e-commerce market as depicted by the script?

    -The script suggests that the global e-commerce market is continuously expanding, with social media platforms being tempted to enrich their features with marketplace functionalities, indicating a significant potential for growth.

  • What are some strategies that TikTok Shop is using to compete with existing e-commerce companies?

    -TikTok Shop is using strategies such as leveraging its massive user base, integrating with existing e-commerce platforms like Shopee, offering free shipping, and developing educational resources to attract and educate users about online shopping.

  • What is the current status of TikTok Shop in terms of transaction value in Asia, particularly Indonesia?

    -As of 2022, the transaction value of e-commerce through TikTok in Asia, including Indonesia, has seen a significant increase, with the gross merchandise value (GMV) in Asia exceeding $4.4 billion, or more than 68 trillion Rupiah.

  • How does TikTok Shop's live shopping feature compare to other platforms in terms of popularity?

    -According to a survey, while Shopee is the most favored live shopping platform in Asia with a 27% preference, TikTok holds the third position with 22%, indicating it is a significant contender but still has room to grow.

  • What are some of the challenges TikTok Shop faces in expanding its live shopping feature globally?

    -TikTok Shop faces challenges in expanding its live shopping feature globally, such as cultural differences affecting the appeal of live shopping, as seen in the UK where the strategy has not been as effective, leading to a delay in launching in other European countries.

Outlines

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Mindmap

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Transcripts

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Related Tags
E-commerceTikTok ShopLive CommerceSocial MediaDigital MarketIndonesiaShopping TrendsMobile CommerceInfluencer MarketingConsumer Behavior