WATCH THIS before you book a TURO car rental - Our first time using Turo!

Summary

Juliana and Martine, a couple who moved to the USA from Mexico, explore the country and share their experiences on their channel. In this video, they try Turo, a car rental service similar to Airbnb, for the first time. Juliana books a Prius for a trip to Texas, noting the wide variety of cars available. They discuss the booking process, insurance options, and the flexibility of pick-up and drop-off. Despite a minor issue with a headlight, they have a positive experience and recommend Turo for its cost-effectiveness, user-friendly app, and the opportunity to test drive cars before purchasing.

Takeaways

• 🚢 Juliana and Martine met on a Carnival cruise ship and later moved to the United States.
• 🌴 They enjoyed beaches and food in Mexico before moving to the USA.
• 📈 They are currently exploring the USA and sharing their experiences through their channel 'Tourist to Local'.
• 🚗 Juliana tried Turo, a car rental service similar to Airbnb, for the first time.
• 📱 A friend recommended Turo due to current car rental shortages in the US.
• 🚙 Turo offers a wide variety of cars, from Prius to luxury sports cars.
• 🔍 The booking process was simple and approval was instant after entering a driver's license.
• 🆓 Turo offers three insurance options, including using your own insurance or adding extra coverage.
• 📸 The app guides users to take necessary photos of the car for damage documentation.
• 🌩️ They experienced an issue with a non-functioning headlight but resolved it by waiting for better weather.
• 📈 The host was responsive and apologized for the car condition issue.
• 📈 Returning the car involved taking final photos and ensuring it was clean and with a full tank of gas.
• 🚫 Cons of Turo include direct issue resolution with hosts and potential car condition variability.
• 🌟 Pros include flexibility, affordable prices, easy app use, and availability for young drivers.
• 🏆 Juliana recommends Turo for future use, especially for testing out a car before purchase or for luxury car rentals.

Q & A

How did Juliana and Martine meet?

Juliana and Martine met while working on a Carnival cruise ship in 2018.

Why did Juliana and Martine move to the United States?

They moved to the United States to begin Martine's citizenship process.

What is the service Turo and how does it relate to the video?

Turo is a car rental service, often referred to as the Airbnb of car rentals, which Juliana used for the first time to rent a car for a trip to Texas.

What was Juliana's initial impression of Turo's booking experience?

Juliana was surprised by the variety of cars available and found the booking process to be user-friendly and efficient.

What are the age and documentation requirements for renting a car on Turo?

To rent a car on Turo, one must be over 18 years old and have a valid driver's license.

What insurance options does Turo offer?

Turo offers three insurance options: using your own car insurance coverage, a standard option for additional protection, and a plan for even more insurance coverage.

What was the issue Juliana encountered with the car she rented on Turo?

Juliana found that one of the headlights on the car was not working, which was a problem when driving in the rain.

How does Turo handle situations where the rented car has issues?

Turo prompts the renter to work out the issue directly with the car's host, similar to how Airbnb operates.

What is the process for returning a car on Turo?

The renter returns the car to the same location, uploads 10 to 15 pictures of the car, ensures the car is clean and has a full tank of gas, and returns the keys to the lock box.

What are some pros and cons of using Turo according to Juliana's experience?

Pros include flexibility in pick-up and drop-off, low prices, easy app use, various insurance options, and availability for those under 25. Cons include direct resolution of issues with the host, mileage restrictions, lack of one-way rentals, and potential variability in car condition.

Would Juliana recommend using Turo based on her experience?

Yes, Juliana would recommend using Turo again, but advises to inspect the car before taking off and to research the host before committing to a rental.