How To Use Pain As A Motivation

Michael Sartain
11 Sept 202407:33

Summary

TLDRThe speaker discusses how pain often drives decision-making, particularly in business and sales. They highlight the importance of identifying customer pain points and offering solutions, explaining that people make decisions when they're uncomfortable or in pain. The speaker also shares insights into their own business approach, focusing on leveraging personal strengths, like communication and automation, to create scalable and efficient sales strategies. They stress the importance of aligning client beliefs with a new vision to help them regain control and achieve success, while understanding personal limitations in management and operations.

Takeaways

  • ๐Ÿ’ก Pain drives decision-making: People often make decisions, including business and personal, when they're experiencing pain or discomfort.
  • ๐Ÿ“ˆ Sales leverage pain: Salespeople can use their clients' pain points to encourage action and change by solving those pain points.
  • ๐Ÿ’ช Control over destiny: Helping people regain control over their lives or business reduces their pain and can lead to successful sales.
  • ๐Ÿ’ง The water bottle analogy: The value of an item (like water) increases based on need (pain), illustrating how pain and demand correlate in business.
  • ๐Ÿง  Changing beliefs: A key aspect of making money is changing peopleโ€™s beliefs and aligning them with a new vision to give them better control of their future.
  • ๐ŸŽฏ Aligning business with strengths: Knowing personal strengths and weaknesses is crucial for setting up a business model that works for you.
  • ๐Ÿ›  Automation preference: The speaker prefers automated processes, as it allows control over messaging, pitching, and scaling, even during off-hours.
  • ๐Ÿ“‰ Limitations of sales teams: The speaker has tried using sales teams but prefers automation because human emotions and external factors can disrupt performance.
  • ๐Ÿ”„ Simplicity and control: Keeping a business model simple and controlled, like through automation, provides consistent results without relying on unpredictable factors.
  • ๐Ÿ“Š Personalized business approach: Not every business model fits everyoneโ€”it's important to design a business based on individual strengths and preferences.

Q & A

  • What is the main reason people make decisions in business according to the speaker?

    -The main reason people make decisions in business is due to pain. The speaker explains that individuals often make changes or decisions when they are experiencing pain, as it prompts them to take action to alleviate that pain.

  • How does the speaker use the example of a bottle of water to explain the concept of pain and decision-making?

    -The speaker uses the example of a bottle of water to illustrate how the value of a product or service can increase dramatically when someone is in pain or need. In the desert scenario, the extreme pain of thirst makes the water much more valuable, and the person is willing to pay a much higher price for it.

  • What is the role of a salesperson, content creator, or coach in helping clients according to the transcript?

    -The role of a salesperson, content creator, or coach is to appeal to the client's pain and help them change by providing solutions that address their pain points, giving them back a sense of control over their destiny.

  • Why do people often wait until they are in extreme pain to make decisions, as mentioned in the transcript?

    -People often wait until they are in extreme pain to make decisions because they may be influenced by their inner voice or societal norms that downplay the significance of their issues. This delay can be a coping mechanism, but it often results in missed opportunities to address problems proactively.

  • What misconceptions does the speaker mention about sales, and how does he refute them?

    -The speaker mentions that there are misconceptions around sales where some people view it as evil or manipulative. He refutes these by stating that the goal of sales is to help people find relief from their pain and to give them control over their lives, which is a positive and necessary service.

  • How does the speaker suggest aligning people's beliefs with a new vision in business?

    -The speaker suggests that in business, one should be in the business of changing and altering people's beliefs to align them with a new vision. This involves helping them see a better future and giving them control over their destiny, which can be achieved by addressing their pain points and providing solutions.

  • What is the importance of understanding one's own strengths and deficits in business according to the speaker?

    -Understanding one's own strengths and deficits is crucial in business because it allows individuals to choose the right business model that plays to their strengths and avoids areas where they are less competent. This self-awareness leads to more effective strategies and better business outcomes.

  • Why does the speaker prefer automation in his business model?

    -The speaker prefers automation in his business model because it allows him to control the messaging and the sales process consistently. It removes the variability and emotional fluctuations that can occur with human sales representatives, ensuring a more reliable and consistent approach to sales.

  • How does the speaker's military background influence his approach to leading his sales team?

    -The speaker's military background influences his approach to leading his sales team by emphasizing leading from the front and being available for his team to discuss personal issues that may affect their work. This approach fosters a supportive and understanding work environment.

  • What is the speaker's view on the importance of communication and marketing in business?

    -The speaker views communication and marketing as crucial in business, as they are key to conveying the value of products or services and persuading potential customers. His strengths in these areas have shaped his business approach, focusing on long-form pitching and the strategic dissemination of information.

Outlines

00:00

๐Ÿ’ก Understanding Business Through Pain Points

The speaker discusses the concept of making decisions based on pain points in business. They share personal experiences and anecdotes to illustrate how people often make changes in their lives when they are in pain. The speaker emphasizes the importance of identifying and addressing these pain points in sales, content creation, and coaching. They use the analogy of a bottle of water in the desert to explain how the value of a product or service can increase significantly when it alleviates pain. The speaker also talks about the misconceptions around sales and the importance of changing beliefs to help people gain control over their lives and alleviate pain.

05:01

๐Ÿค Lean Business Model and Long-Form Pitching

The speaker shares insights into their business model, which focuses on leveraging their strengths in communication and long-form pitching. They discuss the importance of self-awareness in choosing the right business model, acknowledging their deficits in managing large sales teams. The speaker has experimented with various sales methods and found that automation and controlling the sales pitch through video and messaging is more effective for them. They also touch upon the challenges of managing human emotions in sales and the need for coaching้”€ๅ”ฎไบบๅ‘˜. The speaker concludes by encouraging others to find their own strengths and build a business model that aligns with them.

Mindmap

Keywords

๐Ÿ’กPain point

A pain point refers to a problem or difficulty that a customer experiences, which a business can address with its product or service. In the script, the speaker discusses how identifying and addressing pain points is crucial for sales, as it can drive customers to make decisions. The example given is of a sales call where the customer needs to be convinced that the pain they're experiencing is a good time to make a change, aligning with the product or service being offered.

๐Ÿ’กDecision-making

Decision-making is the cognitive process of selecting a course of action among several possible alternatives, often made under conditions of uncertainty. The script emphasizes that people often make decisions based on the pain they're experiencing, rather than rational thought. The speaker uses personal life changes as an example, suggesting that decisions are made in the midst of pain to avoid the discomfort.

๐Ÿ’กSales resistance

Sales resistance is the reluctance or objection a potential customer has towards making a purchase. The script mentions an instance where a customer needs to 'think about it,' which is a common form of sales resistance. The speaker advises addressing this resistance by appealing to the customer's pain and the benefits of making a decision to alleviate that pain.

๐Ÿ’กInner voice

The inner voice refers to one's internal dialogue or thought process. In the context of the script, the speaker mentions that after the initial pain subsides, the 'inner voice' might rationalize the situation, suggesting that it's not as bad as initially felt. This can lead to inaction or maintaining the status quo, which is counterproductive for personal growth or change.

๐Ÿ’กControl

Control, in this context, refers to the sense of agency or the ability to influence one's circumstances. The speaker argues that providing customers with a sense of control over their situation can be a powerful motivator for change. By offering solutions that give back control, businesses can help customers move from a state of pain to one of empowerment.

๐Ÿ’กValue proposition

A value proposition is a promise of value to be delivered through a product or service. The script discusses how understanding where people are hurting and how to solve their problems is key to crafting a compelling value proposition. The speaker uses the analogy of a bottle of water's value increasing dramatically when someone is in extreme need, illustrating the concept of aligning value with pain points.

๐Ÿ’กBelief change

Belief change involves altering a person's mindset or perspective. The speaker emphasizes that in business, particularly in sales and coaching, a significant part of success is changing and aligning people's beliefs with a new vision. This is crucial for helping them overcome pain and achieve their goals, as beliefs often dictate how people perceive their circumstances and potential solutions.

๐Ÿ’กMarket value

Market value is the price at which a product or service is offered for sale by one party and purchased by another. In the script, the speaker uses the concept of 'sexual market value' in dating as an analogy to explain the importance of recognizing discrepancies in value that can lead to success or failure in various aspects of life, including business.

๐Ÿ’กInformation discrepancy

An information discrepancy is a difference in the knowledge or understanding between parties. The script mentions that the difference between client success and failure can often be attributed to the information they have and their beliefs about the world. Addressing these discrepancies is part of the process of guiding clients towards success.

๐Ÿ’กOperational efficiency

Operational efficiency refers to the optimal performance of a business's operations and processes. The speaker discusses their own strengths and weaknesses, highlighting that they are not suited to managing a large sales team due to their strengths lying in communication and marketing. This realization leads to a focus on automation and leveraging personal strengths for operational efficiency.

๐Ÿ’กAutomation

Automation is the use of technology to perform tasks with minimal human intervention. In the script, the speaker opts for automation in their business model because it allows for consistent messaging and control over the sales process, eliminating the variability and emotional factors that can come with human sales representatives.

Highlights

The importance of understanding pain points in sales and decision-making.

How pain can be a catalyst for change and the role of timing in making decisions.

The concept of appealing to pain to facilitate change and the misconceptions around sales.

The idea that most decisions are made in extreme pain and the impact on business.

Using the analogy of a bottle of water in the desert to explain the value of solving pain.

The role of control in alleviating pain and its significance in sales and coaching.

The realization that people don't make rational decisions and the implications for sales strategies.

The importance of changing and altering beliefs in business to align with a new vision.

How programming and beliefs can lead to suffering and the role of business in alleviating this.

The strategy of giving people an element of control over their destiny to increase satisfaction.

The author's strengths in communication and marketing and how they've leveraged them in business.

The preference for a lean team and the reasons behind this choice.

The challenges of managing human emotions in sales and the benefits of automation.

The benefits of long-form pitching and the author's approach to sales.

The importance of knowing one's strengths and deficits in choosing the right business model.

The author's experience with hiring and managing sales teams and the lessons learned.

The strategy of controlling the sales pitch and offer through automation for consistency.

The author's preference for leading from the front and the impact on team dynamics.

Transcripts

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talk a little bit about business because

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I've I've heard you you know talk about

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how your business is set up it's really

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fascinating to me you talked about

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spending money because of pain and I

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talk with my sales team about this a lot

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of times it's like you find a pain point

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I had um a guy on yesterday I was on a

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sales call with him and he it was very

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clear he he was giving me this objection

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of I need to sit there and think about

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it and I tried to explain to him I was

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like all the changes that happened in my

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life were because of pain yeah I made

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the decision when I was experiencing the

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pain because if I wait a little while

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like Goin says your inner [ย __ย ] will

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come back right and it's okay that your

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girlfriend treated you like this it's

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not that big of a deal but when you were

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in your pain you knew you needed to move

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on 100% um and so I think a lot of guys

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they they don't make decisions when

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they're in their pain that might be the

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right time to make that decision and

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then also you as a salesperson a lot of

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times or you as a a content creator or

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you as a coach a lot of times you have

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to appeal to that pain in order to get

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them to change yeah the thing is is most

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guys don't make decisions until they're

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in an extreme amount of pain and here's

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the way that I teach this to anybody and

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you can apply this to any business like

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I wholeheartedly believe I have enough

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skills where you could basically take

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damn near everything away from me and

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give me a cardboard box and I'd find a

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way to climb out because like I just I

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understand how Stuff moves so how I

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explain this to anybody at a pretty Bas

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level is I hold a bottle of water and I

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say how much would you pay me for this

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bottle of water and they'll say two

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bucks three bucks five bucks right and

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then I say

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if I tied you to a tree in the middle of

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the desert for XYZ hours and now I hold

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a bottle of water in front of you how

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much are you going to give me for it and

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depending on how thirsty they are and

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how dehydrated they are they might give

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me three grand for that bottle 5 grand

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for that bottle 10 grand for that bottle

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of water 100 grand for that bottle of

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water if they have it yeah and that's

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what I can tell anybody struggling to

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make money is you have to figure out

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where people are hurting and how you can

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solve that for them and there's a lot of

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misconceptions around sales where people

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go that's evil that's manipulative and

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it's really not because here's the thing

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the only thing that really dictates a

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person's like happiness day today and

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how they feel about their self worth

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their confidence everything or how

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they're moving is if they are not in a

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state of pain and if they have an

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element of control over the destiny of

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their life the more you can give them

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that to help them out to get them out of

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that pain and find areas where they are

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suffering the more money A lot of times

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you'll make yeah so and giving them an

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element of control I haven't thought

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about that but that's absolutely true

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you have to part of the solution is

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you're giving them back some level of

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control whe it's dating or like I don't

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know how to make my business work but

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yeah you're absolutely right it's like

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the pain the pain is the big one and I

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didn't understand that at first I

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thought everyone just makes rational

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decisions and you're like no they don't

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well like I've never met an overweight

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person in my life who understands how to

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track macros yeah understands the the

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concepts of caloric Surplus versus

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deficit yeah understands the amount of

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protein to get per day to keep lean body

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mass I have never met an overweight

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person that understands those Concepts

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so just like in dating attraction is a

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discrepancy in sexual market value a lot

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of times the difference between your

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client success versus them not having

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success is a discrepancy in their

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information that they've accumulated and

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their beliefs around the world so

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changing beliefs is important this is

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what people have to understand if you

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want to make money especially in today's

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economy you are in the business of

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changing and altering people's beliefs

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to align them with a new vision to give

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them a better control of their future

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Destiny and the reason being is because

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humans suffer a lot because they have

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been programmed through different ways

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they believe certain things because of

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how they were taught in school or what

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their parents told them or what uh the

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music told them or what they heard their

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favorite rapper say on the radio they

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believe all this [ย __ย ] and a lot of times

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it hurts them so your job if you are in

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business is to change and alter beliefs

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to get them to align their new beliefs

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with your future vision and then get

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them out of that pain to give them an

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element of control to their future

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Destiny where they are now satisfied if

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you can do that you'll pretty much like

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disguise the limit with amount of money

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that you could make so that's how I've

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set up my business and that's why I so

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like I'm not uh like I know my deficits

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well my my strengths have always been

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communication and marketing like

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speaking and dissecting [ย __ย ] at a

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granular Lev level where people go okay

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this makes sense my strengths has has

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never been team and operation and my

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strength like I'm not the guy to go run

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a 100 person sales team I'm just not

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like I I might be the guy where I'll

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I'll sell all 100 reps because I'm going

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to do it my way but I'm not the guy to

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manage all those people so just like

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with dating I had to appeal to my own

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point of Leverage and figure out how I'm

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going to do this the same goes for

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business I think that you can't template

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this [ย __ย ] everybody is going to have

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their own suit so you like sales reps

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yeah I like Automation and I like long

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form pitching we've talked about this

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yeah that when I when I was explaining

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to my team about how your business runs

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yeah with with uh you know which is

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really awesome the way it does Wes

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Watson I talk to him about it like he

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has no sales team it's all text

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messaging the way he does it it's really

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a very interesting way to do it with way

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more Simplicity yeah which I really

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appreciate it yeah well you know there's

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a uh

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like the saying of know thyself I think

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is very important um and I just know my

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strong suits and I know my deficits

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enough to where like I'm not going

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to

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um I'm I'm not going to get into the

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wrong business model for me so I've

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always kept a very lean team and how do

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I know this I know this because of the

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pain I've hired 10 12 15 people at once

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before I've ran an outbound sales team

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I've ran sales reps I've done

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appointment Setters from free groups

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I've done all this I'm not as good at it

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and it's it's way harder for me so I was

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like okay my strength is communication

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and long form pitching I'm going to

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figure out methods where I can automate

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what people are seeing to cast the right

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beliefs here's the other thing I like

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about the way I do things is like the

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the thing that is hard in my opinion

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with sales reps is human beings are

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flexible in emotion on how they feel so

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maybe he's constipated that day and he's

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5 minutes late to the appointment and

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that pissed off the potential customer

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the customer and now they're gone maybe

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that guy's girlfriend just cheated on

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him and he just found that out and he is

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on the verge of tears for the next eight

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hours and he has to hold it together on

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Zoom to try to have this call with this

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guy yeah Brandon Carter talked about

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this about how part of his job is to

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coach the sales team I do the same thing

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part of my job I tell my sales team when

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they have problems in their

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relationships or any of they they should

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call me a lot of other people would not

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want that from their sales team but

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that's I do like Le I'm a military

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officer I do like leading from the front

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I really like MO ating and I love group

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calls with hundreds of people on there

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some people just don't like that yeah

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and it all depends on your strong suit

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so since I saw those

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Tendencies um in what I'm good at versus

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bad at I went with automation because I

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can control the video I can control the

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point of sale I can control the pitch

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and the offer yeah the whole way through

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so it's constant day and night on

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Christmas New Year's or a Monday morning

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and because of that that's how I do it

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and I'm not saying people should emulate

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me it's just it's the way I did it you

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know so that's kind of how I looked at

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it

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Related Tags
Sales StrategyPain PointsAutomationBusiness SuccessBelief ChangeClient MotivationDecision MakingLeadershipCommunication SkillsSelf Awareness