Göteborgs Stad- Därför går jag till jobbet, socialsekreteraren

Summary

Berivan, a dedicated social secretary in elderly care, shares her daily routine in a heartfelt interview. She starts her day by reviewing systems and planning her tasks, emphasizing the importance of her role in the lives of the elderly. Berivan conducts home visits, which she finds rewarding, and values the respect and appreciation her culture has for the elderly. Her job involves making impactful decisions and collaborating with home care services. Colleagues appreciate her support during challenging times, highlighting the positive impact of her work on both the elderly and her team.

Takeaways

• 📋 Berivan is in her fifth year as a social secretary in elderly care, indicating her experience in the field.
• 🖋️ She starts her day by reviewing her systems and noting down tasks in her notebook, which she considers her life at work.
• 🤝 Berivan attends a mandatory morning meeting at 9 AM with her colleagues to discuss cases and the day's schedule.
• 🏠 After the meeting, she usually conducts home visits in the morning, feeling most effective during this time.
• 👵 Berivan emphasizes the importance of her role and the need for elderly care, reflecting on her parents' culture of respecting the elderly.
• 🌟 She finds satisfaction in her job, as it allows her to impact and improve people's lives directly.
• 📝 Upon receiving a care request, Berivan conducts a home visit and then returns to the office to initiate an investigation based on the verbal application.
• 🔄 She makes decisions and forwards tasks to the home care service, who are responsible for executing the tasks.
• 🤗 Berivan is seen as a supportive colleague, someone her coworkers turn to when they've had a tough day or need to share their experiences.
• 🏡 Her home visits are described as pleasant meetings, with the outcome largely depending on the conditions.
• 💬 Berivan speaks positively about her job and feels that her family recognizes her happiness and fulfillment in her work.

Q & A

What is Berivan's profession and how long has she been in the field?

Berivan is a social secretary in elderly care and she is about to complete her fifth year in the profession.

Where does Berivan work?

Berivan works at the elderly care and support administration on Hisingen.

How does Berivan start her day?

Berivan starts her day by checking all her systems and then writing down what needs to be handled that day in her notebook.

What is the significance of Berivan's notebook at work?

Berivan's notebook is essential to her job as it helps her keep track of her tasks and responsibilities throughout the day.

What is the first mandatory activity Berivan participates in after checking her systems?

The first mandatory activity is a morning meeting at 9:20 AM, where all her colleagues are present.

What do they discuss during the morning meeting?

During the morning meeting, they discuss cases, the day's schedule, or any absences from work.

What task has Berivan been assigned in the script?

Berivan has been assigned to conduct a home visit in response to a reported care need from an individual.

How does Berivan describe her home visits?

Berivan describes her home visits as quite pleasant meetings, though the experience can vary depending on the circumstances.

When does Berivan usually schedule her home visits?

Berivan typically schedules her home visits in the morning when she feels most effective.

What does Berivan do after a home visit?

After a home visit, Berivan returns to the office to start an investigation based on the verbal application she received and then makes a decision and forwards the task to the home care service.

How does Berivan feel about her role in influencing people's lives?

Berivan finds it meaningful and impactful to be part of the decision-making process that affects individuals' lives and to see the needs of the people she is helping.

What is the general perception of Berivan among her colleagues?

Berivan is seen as a supportive colleague who can be turned to in tough situations, just as she would go to others for support.

How does Berivan's family view her job?

Berivan's family sees her job positively, noticing that she enjoys what she does, which is an important part of her life.

Outlines

00:00

📝 Introduction to Berivan's Role

The paragraph introduces Berivan, who is nearing her fifth year as a social secretary in elderly care. She starts her day by checking her systems and noting down tasks in her notebook, which she considers her life at work. After a mandatory morning meeting at 9 AM with her colleagues, she discusses cases and the day's workflow. Berivan then proceeds to conduct home visits based on care needs reported by individuals, aiming to be most effective during the morning hours. She emphasizes the importance of her role and the need for the elderly, reflecting on her cultural background that values respect for the elderly.

Keywords

💡Social Secretary

A social secretary, as Berivan, is a professional who works in elderly care, managing and coordinating various aspects of care services. In the context of the video, Berivan's role as a social secretary involves checking systems, attending meetings, making home visits, and initiating care assessments. Her job is crucial in ensuring that the elderly receive the necessary support and services, reflecting the importance of her role in the care system.

💡Elderly Care

Elderly care refers to the services and support provided to older adults to help them live independently and maintain their quality of life. In the video, Berivan works within the elderly care system, focusing on the individual needs of the elderly and ensuring they receive appropriate care. This concept is central to the video's theme, highlighting the importance of respecting and valuing the elderly in society.

💡Home Visit

A home visit is a service where a professional, like a social secretary or a healthcare provider, goes to a person's home to provide care, assess needs, or offer support. In the video, Berivan conducts home visits as part of her role in elderly care. These visits are important for understanding the specific conditions and requirements of the elderly individuals she serves, allowing her to make informed decisions about their care needs.

💡Care Assessment

Care assessment is the process of evaluating an individual's needs for care and support services. It is a critical step in tailoring care plans to the specific requirements of each person. In the video, Berivan's task of making a home visit is directly related to conducting a care assessment, which she initiates after receiving a verbal application for care needs.

💡Team Collaboration

Team collaboration refers to the process where members of a team work together effectively to achieve common goals. In the context of the video, Berivan's morning meetings with her colleagues are an example of team collaboration, where they discuss cases, the day's schedule, and any issues that may have arisen. This collaborative approach is essential for ensuring that the elderly care system functions smoothly and that all team members are informed and supported.

💡Cultural Values

Cultural values are the moral and ethical principles that guide behavior and beliefs within a society or community. In the video, Berivan emphasizes the cultural value she upholds from her parents' background, which places great importance on respecting and appreciating the elderly. This cultural value influences her perspective on her work and the care of older adults.

💡Job Satisfaction

Job satisfaction refers to the contentment and positive emotions an individual experiences in their work environment. In the video, Berivan expresses her job satisfaction, indicating that she finds her work meaningful and feels appreciated by her colleagues. Her positive attitude towards her job is evident in her interactions and her willingness to support her colleagues during challenging times.

💡Emotional Support

Emotional support involves providing comfort, understanding, and encouragement to someone who may be going through a difficult time. In the video, Berivan and her colleagues offer emotional support to each other, especially after challenging experiences. This support is crucial for maintaining mental well-being and fostering a healthy work environment.

💡Decision-Making

Decision-making is the process of selecting a course of action from multiple alternatives, often based on a set of criteria or information. In the context of the video, Berivan's role involves making decisions about care needs after conducting assessments. Her decision-making is critical in determining the appropriate care services for the elderly, reflecting her professional responsibility and impact on individuals' lives.

💡Home Care Services

Home care services are the range of medical, social, or non-medical support services provided to individuals in their homes. In the video, after Berivan has conducted a care assessment, she sends the task to home care services, who are responsible for carrying out the care tasks. This highlights the collaborative nature of elderly care and the importance of different services working together to support the elderly.

💡Work-Life Balance

Work-life balance refers to the equilibrium between an individual's professional responsibilities and their personal life. In the video, Berivan's job is described as an important part of her life, suggesting that she has integrated her work in elderly care with her personal values and lifestyle. Her positive attitude and the fulfillment she derives from her job indicate a good work-life balance.

Highlights

Berivan is in her fifth year as a social secretary in elderly care.

Berivan works on Hisingen's elderly care and care administration.

Berivan starts her day by checking all her systems and noting down tasks in her notebook.

The morning meeting at 9:20 is mandatory and includes all colleagues to discuss cases and the day's schedule.

Berivan received a care need report and is about to conduct a home visit.

Home visits are usually scheduled in the morning when Berivan feels most effective.

Berivan believes her job is important and that the elderly need her services.

Berivan's parents come from a culture that values and respects the elderly, a value she carries with her.

After a home visit, Berivan returns to the office to start an investigation based on a verbal application.

Berivan makes a decision and forwards the task to the home care service for execution.

Being part of influencing someone's life and seeing their individual needs is fulfilling for Berivan.

Colleagues often share tough experiences with Berivan, seeking comfort and understanding.

Berivan speaks positively about her job and feels good about what she does.

Her family sees that Berivan is happy in her work, which is an important part of her life.

Berivan's role as a social secretary is crucial in elderly care, ensuring the well-being of the elderly.

The transcript provides insights into the daily life and responsibilities of a social secretary in elderly care.

Berivan's work emphasizes the importance of cultural values in caring for the elderly.

The process of handling care needs from start to finish is outlined, highlighting the systematic approach in elderly care.

Berivan's interactions with colleagues and the elderly demonstrate empathy and a personal touch in her professional duties.

Transcripts

Det här är Berivan.

Hon är snart inne på sitt femte år som socialsekreterare i äldreomsorgen.

– Hej Berivan!

– Hej och välkommen till äldre samt vård- och omsorgsförvaltningen, Hisingen.

Här jobbar jag. – Ja, vad roligt.

Jag börjar såklart dagen med att titta på alla mina system.

Sen skriver jag ner i mitt anteckningsblock.

Vad behöver jag hantera idag?

Mitt block är mitt liv på jobbet kan jag säga.

Jag använder mitt block överallt.

– Vad brukar du göra efter att du kollat dina system?

– Då har vi obligatoriskt morgonmöte, tjugo i nio–

–där alla mina kollegor är med på det morgonmötet.

Vi kan diskutera ärenden eller hur arbetsdagen ser ut–

–eller om det är någon som är frånvarande från jobbet.

– Vad ska du göra?

– Jag har fått en anmälan om ett omsorgsbehov från den enskilde.

Jag ska göra ett hembesök. – Hur kommer det att gå?

– Det blir ett ganska trevligt möte, det beror lite på förutsättningarna.

Utgångspunkten blir ju bra i slutändan.

Oftast brukar jag alltid ha inbokade hembesök på förmiddagen.

Det är då jag känner mig mest effektiv.

Hej, det är socialsekreterare Berivan från äldreomsorgen.

Trevligt att träffas.

Jag tycker att det är viktigt det jag gör och att jag behövs.

De äldre behöver oss.

Mina föräldrar kommer från en kultur där man uppskattar sina äldre.

Det är en viktig del av livet, att man respekterar dem.

Jag har lite av det här med mig.

– Hur gick det?

– Det gick bra. Det var ett jättetrevligt hembesök.

– Vad händer nu? – Nu ska jag tillbaka till kontoret–

–och påbörja en utredning då jag fått en muntlig ansökan.

Då fattar jag ett beslut och skickar uppdraget vidare till hemtjänsten.

Det är ju de som ska utföra uppdraget.

Att du är med och påverkar någons liv, det tycker jag ger så mycket.

Att du ser den enskilde framför dig. Du ser vilket behov den har.

Du är med på att ta det här beslutet.

– Hur är det att vara kollega med Berivan?

– En vanlig grej är när man har varit på något tufft.

När det har varit lite för mycket.

Man går in till någon kollega när man kommer tillbaka.

Man stänger dörren om sig. Man berättar vad man varit med om.

Berivan är en person som jag ibland går in till i sådana situationer.

Precis som att jag är en som hon ibland går in till i sådana situationer.

– Jag pratar positivt om mitt jobb.

Min familj ser på mig att jag mår ju bra i det jag gör.

Det är en viktig del och det är en viktig del av mitt liv också.