Design @ Nabla : Bâtir et itérer sur une feature IA

Summary

Constance, the first product designer at Nabla, shares her experience in rapidly integrating AI into their health tech startup. She discusses the company's pivot from a B2C app to a B2B SaaS platform, leveraging machine learning to assist healthcare professionals. Nabla's focus on iterative development based on user feedback and data analytics is highlighted, emphasizing the importance of understanding and improving the user experience through AI-driven features.

Takeaways

• 🎓 Constance, a 2021 graduate from Haudancia with a double degree, started her career as the first product designer at Nabla, showcasing the possibility of beginning directly as a product designer post-graduation.
• 🌐 Nabla, a health tech startup, has experienced significant growth, supporting 75,000 consultations per week and raising 24 million euros in Series B funding for expansion into the United States.
• 🚀 Nabla's team has iterated on AI features to add value for their users, emphasizing the importance of building and iterating on future IA (Intelligence Augmentation) capabilities.
• 📈 The design market in 2024 is recovering, with a resurgence in investment funds and potential for new recruitments, although opportunities remain concentrated in the Paris region.
• 💡 For designers in 2024, staying updated with new Figma features, especially AI-based ones, and understanding the convergence of front-end and design topics is crucial for career development.
• 🗣️ Communication between designers and front-end developers is increasingly valued, with a need for developers who can 'wear a designer hat' and designers who can effectively communicate with the front-end.
• 🎯 To stand out in the design field, it's advised to be highly visible on the design scene, participating in events, and sharing expertise through articles or podcasts.
• 💼 The salary landscape for designers is diverse, with a wide range of compensation based on experience and market demand.
• 🔍 Nabla's approach to product development includes a strong focus on research, using a mix of data analysis, field observations, written feedback, interviews, and questionnaires to understand user behavior and improve their product.
• 📝 Nabla's AI-driven feature allows doctors to regenerate their consultation notes with prompts, saving time and improving the consultation experience for both doctors and patients.
• 🌟 The success of Nabla's AI feature demonstrates the potential of IA in healthcare, with doctors reporting increased job satisfaction and more time to focus on patient care.

Q & A

What was Constance's educational background before joining Nabla?

Constance graduated from Haudancia in 2021 with a double diploma from the Nantatlantique School of Design, which is a school focused on design education.

What is Nabla's primary focus in terms of product development?

Nabla primarily focuses on building and iterating over features that contain a significant amount of AI to bring value to their users.

How has the design job market evolved in 2024 according to the discussion?

In 2024, there is a reemergence of the market with a recovery anticipated, especially for Series S2 investments. However, two-thirds of the opportunities remain concentrated in the Parisian region, and there is a trend of companies starting with freelance contracts before moving to permanent positions.

What advice does Constance have for designers in 2024?

Constance advises designers to be well-versed in the new functionalities of Figma, especially those based on AI. She also emphasizes the importance of being able to communicate effectively with front-end developers and being present in the design community through events, articles, and podcasts.

How has Nabla grown since Constance joined?

Since Constance joined, Nabla has grown to support 75,000 consultations per week and has 6,000 active monthly users who are healthcare professionals. The company has also raised 24 million euros in Series B funding for expansion into the United States.

What was Nabla's initial product model when Constance joined?

Nabla initially launched a B2C health app for women to ask health-related questions, with a team of healthcare professionals providing answers.

How did Nabla pivot its product model?

Nabla pivoted to a B2B software as a service (SaaS) model, selling a platform to other health startups that includes messaging, scheduling, and patient record features.

What is the main challenge Nabla's AI aims to solve for doctors?

The main challenge Nabla's AI aims to solve is to reduce the time doctors spend on documentation, such as note-taking, sending, and billing, which can take over 50% of their time.

How does Nabla's AI assist doctors during consultations?

Nabla's AI provides doctors with suggestions for completing patient records based on what is said during the consultation, which helps them focus more on the patient and less on documentation.

What is the 'Magic Edit' feature in Nabla's product?

The 'Magic Edit' feature allows doctors to quickly regenerate their consultation notes with the help of AI by providing prompts that guide the AI in improving the notes.

What was the impact of the 'Magic Edit' feature on doctors' experience?

The 'Magic Edit' feature was well-received by doctors, who reported enjoying their job more as they could spend more time with their families and focus on the diagnostic part of their work.

How does Nabla collect feedback from its users?

Nabla collects feedback through a mix of methods including Mixpanel for tracking user actions, on-site observations in medical settings, daily phone or video calls with doctors, and written feedback after each consultation.