Facility Manager

Summary

The video script highlights the critical yet often overlooked role of facilities management in maintaining efficient operations in workplaces and public spaces like Birmingham's Bull Ring and London's Center Point. It emphasizes the need to elevate the profession's profile to attract skilled workers and create clear career paths. The script showcases the diverse challenges faced by facility managers, from routine maintenance to unexpected issues like pigeons in buildings. It also discusses the benefits of outsourcing facilities management, allowing companies to focus on their core business. The industry's growth is noted, along with the aging workforce and the importance of attracting younger talent through education and awareness.

Takeaways

• 🔍 The script highlights the crucial but often overlooked role of facilities management in maintaining efficient operations in workplaces and public spaces.
• 🌟 Raising the profile of facilities management is essential for attracting skilled workers and establishing it as a recognized career path.
• 🏙️ The Birmingham Bull Ring, a massive retail and dining complex, serves as an example of a facility that requires around-the-clock management to ensure smooth operations.
• 🔧 Facility managers like Colin Bradford deal with a variety of tasks, from routine inspections to unexpected challenges like water leaks and even pigeons in the building.
• 👷‍♂️ The sector skills agreement aims to make facilities management more attractive to those seeking a career change and to encourage recruitment at all levels.
• 🎓 Developing qualification frameworks and occupational standards is key to defining the industry and attracting new talent to the sector.
• 🏢 Outsourcing facilities management, as seen with the Center Point building in London, allows companies to focus on their core business while professionals handle building operations.
• 👵 An aging workforce is a challenge in the facilities management sector, with 37% of workers aged 50 or over, indicating a need for fresh talent and awareness among younger generations.
• 📈 The industry is young, dynamic, and fast-growing, offering numerous opportunities for career advancement and professional development.
• 🏛️ Raising awareness of facilities management in educational institutions can help attract school, college, and university leavers to consider it as a viable career option.

Q & A

What is the significance of raising the profile of facilities management?

Raising the profile of facilities management is crucial for attracting the right people into the sector and establishing it as a recognized career path.

Why is Birmingham's Bull Ring mentioned in the script?

Birmingham's Bull Ring is used as an example of a large facility where efficient management is essential to ensure the smooth operation of the complex.

What is Colin Bradford's role at the Bull Ring?

Colin Bradford is the facility's manager at the Bull Ring, responsible for tasks such as inspecting fire alarms and attending to maintenance issues like water leaks.

What challenges does Colin Bradford face in his job?

Colin Bradford faces a variety of challenges, including routine maintenance tasks and unusual ones like removing pigeons that find their way into the building.

How does the sector skills agreement aim to make facilities management more attractive to skilled workers?

The sector skills agreement aims to make facilities management more attractive by developing qualification frameworks and occupational standards, thereby marketing the profession as a clearly defined industry.

What is the role of outsourcing in facilities management as mentioned in the script?

Outsourcing facilities management allows companies to focus on their core business by transferring the responsibility of building maintenance and operations to professionals.

What are the benefits of outsourcing facilities management according to the script?

The benefits of outsourcing include reduced worries about operational issues like holiday and sickness cover, allowing the client to concentrate on their core business.

What is the demographic challenge faced by the facilities management sector?

The facilities management sector faces an aging workforce, with 37% of workers aged 50 or over, compared to just 25% in the UK economy as a whole.

How does the script suggest addressing the aging workforce in facilities management?

The script suggests raising awareness of the sector in educational institutions and opening up the field to new groups to attract a younger workforce.

What career opportunities does the script highlight in facilities management?

The script highlights various career opportunities in facilities management, including regional management roles and the potential for significant growth and responsibility within the field.

What is the role of asset skills in promoting facilities management as a career?

Asset skills plays a role in promoting facilities management as a career by partnering with professional and training bodies to raise awareness of the sector's offerings to students and graduates.

Outlines

00:00

🏢 Behind the Scenes Heroes: Facilities Management

This paragraph introduces the crucial yet often overlooked role of facilities management in maintaining the efficiency of workplaces and offices. It emphasizes the need to raise the profile of this profession to attract skilled workers and establish it as a recognized career path. The narrative uses Birmingham's Bull Ring as a case study, illustrating the daily responsibilities of a facilities manager, Colin Bradford, such as inspecting fire alarms and dealing with unexpected issues like water leaks and pigeons in the building. The paragraph also discusses the sector skills agreement's aim to make the profession more attractive for career changers and newcomers by developing qualification frameworks and occupational standards. The ultimate goal is to create a clear career path and raise awareness of the diverse challenges and opportunities within facilities management.

05:00

🌟 Opportunities in Facilities Management

The second paragraph discusses the potential and opportunities within the facilities management sector, suggesting that there are no limits to what can be achieved. It highlights the efforts of Asset Skills, in partnership with professional and training bodies, to raise awareness about the sector as a viable career choice for individuals leaving school, college, or university. The paragraph suggests that by promoting the sector's benefits and opportunities, facilities management can attract a new generation of talent, thus addressing the issue of an aging workforce and ensuring the continued growth and innovation within the industry.

Keywords

💡Facilities Management

Facilities Management refers to the professional management of an organization's physical infrastructure, including buildings, grounds, and services. It is crucial for ensuring that workplaces and offices operate efficiently and effectively. In the video, facilities management is highlighted as a profession that is often overlooked in terms of its importance and influence. The script discusses the need to raise its profile to attract skilled workers and establish it as a recognized career path.

💡Profession

A profession is a vocation founded upon specialized educational training, the purpose of which is to supply disinterested objective counsel and service to a public. In the context of the video, facilities management is portrayed as a profession that requires a specific set of skills and knowledge. The script emphasizes the importance of developing career pathways and qualifications to make it a more attractive option for those considering a career change or entering the workforce.

💡Sector Skills Agreement

A Sector Skills Agreement is a strategic partnership between employers, employees, and education and training providers to develop the skills needed in a particular industry. The script mentions the sector skills agreement as a means to make the facilities management profession more attractive to skilled workers and to encourage recruitment at various levels, including lower and junior positions.

💡Career Pathways

Career Pathways are the various routes or steps that a person can take to progress in their career. The video discusses the need to develop clear career pathways into the facilities management sector to attract new talent and provide a clear progression for those already in the field. This is seen as a way to professionalize the industry and make it more appealing as a long-term career choice.

💡Outsourcing

Outsourcing is the practice of hiring another company to perform tasks that were traditionally performed in-house. In the video, outsourcing is presented as a growing trend in facilities management, where companies contract out the management of their buildings to specialized firms. This allows the companies to focus on their core business while the outsourced firm handles the complexities of building management.

💡Core Business

Core Business refers to the main activities that a company engages in to generate revenue and distinguish itself from competitors. The script highlights how outsourcing facilities management allows companies to concentrate on their core business without worrying about the day-to-day operations and maintenance of their physical spaces.

💡Occupational Standards

Occupational standards are the benchmarks that define the skills, knowledge, and abilities required for a particular job or profession. The video discusses the development of qualification frameworks and occupational standards as a way to professionalize facilities management and make it a more clearly defined industry.

💡Skilled Workers

Skilled workers are individuals who possess a high level of expertise in a particular trade or profession. The script emphasizes the need to attract skilled workers to the facilities management sector, suggesting that by making the profession more attractive and establishing clear career paths, more skilled individuals will be inclined to join or transition into the field.

💡Aging Workforce

An aging workforce refers to a situation where a significant proportion of employees in a particular industry are nearing retirement age. The video notes that 37% of those working in facilities management are aged 50 or over, indicating a need to attract younger talent to the sector to maintain its growth and sustainability.

💡Professionalization

Professionalization is the process of establishing a field of work as a formal profession with recognized standards and qualifications. The script discusses the efforts to professionalize facilities management by developing clear career paths, qualifications, and occupational standards, aiming to make it a more recognized and respected career choice.

💡Career of Choice

A career of choice is a profession that individuals actively select as their preferred occupation, often due to personal interest, job satisfaction, or career prospects. The video concludes by suggesting that through raising awareness and professionalizing the field, facilities management can become a career of choice for school, college, and university leavers.

Highlights

Facilities management is crucial but often overlooked in importance and influence.

Raising the profile of facilities management is essential for attracting skilled workers and establishing it as a career.

Birmingham's Bull Ring, with its vast retail and dining space, requires efficient facilities management.

Colin Bradford, the facility's manager, handles a variety of challenges, including fire alarms and water leaks.

Facilities management involves dealing with unusual situations, such as pigeons in the building.

Colin's transition from engineering to facilities management highlights career change opportunities in the sector.

The sector skills agreement aims to make facilities management more attractive for career changers and new recruits.

Developing qualification frameworks and occupational standards can help market the profession more clearly.

Facilities management is a dynamic and fast-growing industry with an aging workforce.

Outsourcing facilities management allows companies to focus on their core business.

The benefits of outsourcing include reduced worries about operational issues like holiday and sickness cover.

Facilities management professionals take on the complexities of building operations, allowing clients to focus on their business.

Raising awareness of facilities management in education can attract younger professionals to the field.

Facilities management offers a wide range of career opportunities, from regional management to specialized roles.

Asset skills is working with partners to promote facilities management as a career choice for graduates.

Transcripts

they are the behind the scenes men and

women who manage our workplaces and

offices and yet too often their job

doesn't appear to be as important and

influential as it is so raising the

profile of facilities management is seen

as crucial in attracting the right

people into the sector and helping to

establish the profession as a career in

itself birmingham's Bull Ring dominates

the city center there's the equivalent

of 26 football pitches of shops

boutiques and restaurants thousands of

people work here millions of people

enjoy coming here and making sure the

building operates efficiently Around the

Clock is one man the facility's manager

this one back here no two days are ever

the same for Colin Bradford today he's

inspecting the building's fire alarms

and there's also the small matter of a

water leak to attend to but part of the

appeal of his job is the variety of

challenges he has to deal with including

the the more unusual ones I mean one of

the main calls is we get calls for

pigeons that find the way into the

building so sta as it sound you're then

chasing the pigeon around the building

trying to get it out cuz the last thing

people want to do is sit in the

restaurant and have a pigeon flying

above them Colin came into facili

management after working as an engineer

for many years the sector skills

agreement suggests making the profession

more attractive to Skilled workers who

want a career change while also

encouraging recruitment in lower and

Junior positions where currently there

is

none by developing qualification

Frameworks and occupational standards

it's hope the profession can be marketed

as a more clearly defined industry I

think the only way of tackling the issue

is to make it a

recognizable um job role try and get

more people into the

industry try and make it a proper career

path so that people

realize what facilities manages actually

involves on a day-to-day basis we make

it happen when everybody else has gone

to bed we sort all the problems so that

nobody else has headaches we tend to

interface with every single Department

that there is in a building so the

sector skills agreement recognizes the

need to raise the profile of facilities

management to develop career Pathways

into the sector and to work towards more

effective representation of the

profession another city City and another

iconic Building Center Point in the very

heart of London offers unrivaled

panoramic views across the

capital but here the job of looking

after the building is contracted out by

leaving the facilities management to the

professionals the companies who take

office space can concentrate on their

Core

Business it's another sign of how the

sector is growing in

importance the benefits of Outsourcing

are the fact that it's somebody else's

worry with regard to um people who don't

turn off for work um dealing with

holiday cover and sickness cover it does

allow the client to concentrate on their

Core Business and takes all of that away

from them and they don't have to think

about it they've got people who have got

the skills and the expertise and once

they've understood the complexities of

the building and how the client wants it

run then you're there to take their

problems away and run with it in many

ways facil management is a young Dynamic

and fast growing industry but again like

other professions there's an aging

Workforce 37% of those working in the

sector are aged 50 or over compared with

just 25% in the UK economy as a whole by

opening up the field of facilities

management to new groups and raising

awareness of it in further and higher

education the facilities managers of

Tomorrow can enter the profession

the reason that facilities is

traditionally seen as an older person's

game is because of the experience that

is needed to be in facilities I myself

personally started off as a receptionist

then it got to the stage where could you

help out here we're having an office

move could you help out with the office

move we're having some stuff done with

security can you help out security

cleaning as I took on more I realized

that my responsibilities were growing

and that is what facilities is all about

I'm now assistant facilities manager

here at CenterPoint and the

opportunities just out there from here

there's Facilities Management Regional

Facilities Management the sky the limit

and by raising awareness of what the

sector can offer asset skills through

its Partnerships with professional and

training bodies is confident facilities

management will increasingly be

recognized as a career of choice for

school college and university levers