VIDEO E006 - eForm 4 submittal - Manual and w/ Cerberus LiveScan

Solutions for the Firearm Industry - VIDEO
26 Jun 202423:57

Summary

TLDRIn this episode of 'Solutions for the Firearm Industry', host Dan provides a detailed walkthrough on submitting ATF eForms, specifically focusing on Form 4 for transferring firearms to non-licensees. He discusses the process of setting up an FFL account, registering clients, and navigating the eForms website. Dan covers various transfer types and emphasizes the importance of accurate data entry, especially for NFA items. He also demonstrates how to use the Cerberus Live Scan software to streamline the eForm submission process, highlighting its auto-fill features and efficiency in handling customer data, fingerprints, and trust documents.

Takeaways

  • πŸ” Dan provides a detailed tutorial on using the eForms website for firearm industry transactions, specifically focusing on the Form 4 process.
  • πŸ”‘ The importance of using a secure password manager like Keeper is emphasized for managing sensitive account information.
  • πŸ“ˆ Transfer speeds for Form 4 applications have improved, with individual transfers potentially being processed within 2-3 days for instant NICS check returns.
  • πŸ“‘ There is no Brady Bill waiting period for NFA items, unlike traditional firearm purchases, which can affect processing times.
  • 🏒 The tutorial covers how to input transfer information, including selecting the type of transfer (individual, trust, corporation) and entering relevant details.
  • πŸ“ The significance of accurate ZIP code and city name matching for validation purposes within the eForms system is highlighted.
  • πŸ–ΌοΈ Instructions are given on how to properly take and upload passport-style photos, as well as how to handle electronic fingerprint (EFT) uploads.
  • πŸ’³ Dan recommends that the shop pays for the Form 4 transfer stamp to streamline the process and manage refunds more efficiently.
  • πŸ”— The necessity of double-checking all entered data for accuracy before submission is stressed to avoid delays or rejections by the ATF.
  • ✍️ The video demonstrates the use of Cerberus Live Scan's eForm Auto Filler to automate and expedite the Form 4 submission process.

Q & A

  • What is the main topic of the video?

    -The main topic of the video is a tutorial on how to submit a Form 4 for a firearm transfer through the eForms website for the firearm industry.

  • What is the purpose of a Form 4 in the context of the video?

    -A Form 4 is used to transfer a firearm to a non-licensee, which is a key process discussed in the video for the firearm industry.

  • What does the speaker recommend for storing passwords securely?

    -The speaker recommends using a password management program called Keeper for secure and simple password storage.

  • Why is the transfer speed for an individual faster than a trust?

    -The transfer speed for an individual is faster because as of June 20th, when the video was recorded, individual returns can be as quick as 2-3 days if they are an instant NICS check type person, whereas there is no Brady Bill timeline for NFA items, which can result in longer processing times.

  • What is the significance of the zip code and city matching in the Form 4 process?

    -The zip code and city must match to ensure that the information on the Form 4 ties out and matches the customer's eForms profile for validation purposes.

  • What is an RPQ and why is it important for the Form 4 process?

    -An RPQ, or Responsible Person Questionnaire, is a form that must be filled out for each responsible person or active trustee per firearm. It is important because it contains necessary information about the responsible person and is required for the Form 4 submission.

  • Why might the speaker recommend that the shop pays for the Form 4 stamp fee?

    -The speaker recommends that the shop pays for the Form 4 stamp fee for speed and customer service reasons. It speeds up the transaction, and if there is an error or denial, the refund comes back to the shop's card rather than dealing with customer reimbursement.

  • What is the significance of the internal control number in the Form 4 process?

    -The internal control number is significant because it helps the FFL (Federal Firearms Licensee) organize their records. It can be a sale number, brand, model, or any identifier that is meaningful to the FFL and will appear on all correspondence from the ATF.

  • What is the role of the 'Cerberus' software mentioned in the video?

    -The 'Cerberus' software is used to automate and simplify the Form 4 submission process. It can autofill data, manage customer information, and streamline the eForms submission, reducing the time and effort required compared to manual entry.

  • How does the speaker demonstrate the efficiency of using 'Cerberus' for Form 4 submissions?

    -The speaker demonstrates the efficiency of 'Cerberus' by comparing the manual submission process, which took about 15 minutes, to the automated process using 'Cerberus', which takes approximately 3 minutes, showcasing a significant time saving.

Outlines

00:00

πŸ” Introduction to E-Forms for Firearms Industry

Dan from Server,Live Scan introduces episode six of a series on solutions for the firearm industry, focusing on the eform submission process on the eforms website. The episode builds upon previous discussions about obtaining an SOT license, setting up an FFL account, and understanding form types and transfer types. It emphasizes the importance of linking inventory to the FFL account and discusses the transition from client registration to the form four process for transferring firearms to customers.

05:02

πŸ–₯️ Navigating the E-Forms Website and Transfer Process

The speaker guides viewers through logging into the eforms website, using a password manager for security and simplicity. They discuss the various form types available for FFLs, with a focus on form three and form four transfers. The process of selecting the type of transfer, such as individual or trust, is detailed, along with the importance of matching customer information for validation. The speaker also explains the different transfer speeds based on the type of firearm and the customer's background check status.

10:04

πŸ“„ Completing the Responsible Person Questionnaire and Uploading Documents

The paragraph delves into the intricacies of filling out the ATF Form 5320.23, also known as the Responsible Person Questionnaire (RPQ), for each responsible person or trustee. It explains the necessity of providing one RPQ per person per firearm, the questions involved, and the process of signing and dating the form. The speaker also covers the requirements for uploading a photo, the specifications for the photo, and the process for uploading electronic fingerprint (EFT) files if available.

15:04

πŸ”Ž Reviewing and Submitting the Form Four Application

This section covers the review process of the form four application, ensuring all data is accurate before submission. It includes verifying the responsible person's information, selecting the appropriate law enforcement agency, and adding the firearm details. The speaker also discusses the importance of the internal control number for organization and correspondence with the ATF. The process of payment for the application and the subsequent steps for submission are also outlined.

20:06

✍️ Automating the E-Forms Process with Serverus Live Scan

The final paragraph showcases how to automate the eform submission process using Serverus Live Scan's eform autofiller. It demonstrates how to quickly fill out the form using pre-collected customer data, including RPQs, photos, and EFTs. The speaker emphasizes the efficiency and accuracy of using this tool compared to manual data entry, and how it can save time and reduce the likelihood of errors.

Mindmap

Keywords

πŸ’‘Eforms

Eforms refers to the electronic form system used by the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) for the submission of various forms related to firearms transactions. In the script, eforms is central to the discussion as the presenter guides through the process of submitting a Form 4, which is used for transferring a firearm to an individual or a trust. The video emphasizes the importance of accurately filling out eforms and the steps involved in this digital submission process.

πŸ’‘FFL

FFL stands for Federal Firearms License, which is a license issued by the ATF in the United States that enables an individual or a company to engage in the business of selling firearms. The script discusses setting up an FFL account on eforms and linking it to inventory, highlighting the necessity for FFL holders to be adept with the eforms system for conducting firearm transfers.

πŸ’‘Form 4

Form 4 is a specific type of ATF form used by a Federal Firearms Licensee (FFL) to transfer a firearm to an unlicensed individual or entity. In the script, the presenter focuses on the detailed process of completing a Form 4 on eforms, including the various fields that need to be accurately filled out, such as the transferor and transferee information, and the firearm's details.

πŸ’‘NFA

NFA stands for National Firearms Act, which is a United States federal law that regulates firearms. The script mentions NFA items, which are firearms that are subject to additional regulations under this act, such as rifles with a short barrel or suppressors. The presenter discusses the unique considerations for transferring NFA items, including the lack of a Brady Bill waiting period.

πŸ’‘Trust

In the context of the script, a trust refers to a legal entity created for the purpose of owning NFA firearms. The presenter explains the process of transferring a firearm to a trust, which involves additional steps on eforms, such as listing responsible persons of the trust and uploading trust documents. This is a common method for individuals to legally acquire NFA items.

πŸ’‘RPQ

RPQ stands for Responsible Person Questionnaire, which is a form (ATF Form 5320.23) required for each responsible person in a trust when transferring NFA firearms. The script describes the necessity of filling out an RPQ for each trustee and uploading it to eforms as part of the Form 4 submission process.

πŸ’‘EFT

EFT stands for Electronic Fingerprint Transmission, which is a method of submitting fingerprints for background checks in a digital format. The script mentions the use of EFTs in the Form 4 process, where the presenter explains the steps for uploading EFTs to eforms, which can help expedite the transfer process.

πŸ’‘Cerberus

Cerberus, as mentioned in the script, refers to a software tool that automates the process of filling out eforms. The presenter demonstrates how Cerberus can streamline the submission of a Form 4 by autofilling data, thus reducing the time and potential for errors in manual data entry.

πŸ’‘Serverus Live Scan

Serverus Live Scan is a product mentioned in the script that is used for collecting customer data, including scanning driver's licenses and capturing fingerprints. The presenter uses this tool to facilitate the eform submission process, showcasing its integration with Cerberus for automating the Form 4 submission.

πŸ’‘Brady Bill

The Brady Bill, or Brady Handgun Violence Prevention Act, is a law that established a waiting period and background check procedure for firearm purchases. The script explains that the Brady Bill does not apply to NFA items, which is an important distinction when discussing the transfer process for such items on eforms.

Highlights

Introduction to episode six of the Solutions for the Firearm Industry podcast by Server Live Scan.

Discussion on submitting ATF eForms, specifically focusing on the Form 4 process.

Explanation of the prerequisites for submitting a Form 4, including having an SOT license and an FFL account.

Details on different form types and their purposes, such as Form 1, 2, 3, and 4.

Clarification on transfer types: trust, individual, and corporation.

Guidance on registering a client for eForms and linking it to inventory.

Instructions on logging into the eForms website and navigating through the initial disclaimer.

Recommendation of using a password manager like Keeper for secure and simple password management.

Walkthrough of selecting the correct form type and transfer type on the eForms website.

Explanation of the difference in transfer speeds for individuals versus trusts or corporations.

Step-by-step guide on entering trust information, including NFA trust name and responsible person details.

Importance of matching the city and ZIP code with the customer's eForms profile for validation.

Process of uploading required documents such as the 5320.23 form and electronic fingerprints.

Advice on taking passport-style photos for the application and the requirements for such photos.

Instructions on how to submit the form, including paying the transfer tax and finalizing the submission.

Emphasis on the importance of reviewing the cover letter and ensuring electronic fingerprints are accepted.

Demonstration of using Serverus Live Scan's eForm Auto Filler for a more efficient submission process.

Advantages of using the shop's stored card data for payment to speed up transactions and simplify refunds.

Conclusion and invitation for feedback, comments, or questions for future podcast episodes.

Transcripts

play00:01

hey everybody this is Dan uh from server

play00:03

Live Scan welcome back to another

play00:04

edition of solutions for the firearm

play00:07

industry this is episode six and we're

play00:09

going to talk through the eform for uh

play00:11

submitt on top of the eforms website so

play00:14

if you joined us for the previous

play00:16

versions We talked through how to get

play00:17

your sot license what it is uh how to

play00:20

set up your FFL so account on on E forms

play00:24

and get that all linked to your

play00:25

inventory we talk about form types we

play00:27

talk about uh you know one form one form

play00:30

two form three form four primarily and

play00:33

we also talk about the transa transfer

play00:35

types trust individual Corporation and

play00:38

we also and then the last one episode 5

play00:40

we talked about how to get your client

play00:42

registered for eform so now that's all

play00:44

taken care of and now we have a can in

play00:47

inventory in our possession we have sold

play00:49

it to the customer and we need to go

play00:51

through the form four process uh to put

play00:53

it in to get it into them and transfer

play00:55

to them so we're going to get right into

play00:58

it

play01:00

so I have here the eforms website again

play01:02

it's a e forms. f.g up on top it's going

play01:05

to bring you to this blue screen we

play01:07

talked last episode how to do the

play01:08

registration of a client through the

play01:11

eform site so I won't go into that but

play01:13

we're going to log into it and to give

play01:15

us a warning disclaimer piece on here we

play01:17

accept that and then we log in I use a

play01:19

program called keeper uh to keep track

play01:21

of all my passwords it is a lifesaver

play01:24

both for security as well as Simplicity

play01:26

uh does a alphabet soup type password

play01:28

piece but that's how how we uh that's

play01:30

how I store everything from a speed

play01:32

standpoint that's keeper vault is the

play01:34

name same as last pass one pass Etc U

play01:37

but that's what we use this is going to

play01:38

be the main page on eforms once we get

play01:41

into it you see all the form types that

play01:43

we can do paramal e if you're doing FFL

play01:45

so work you're going to be using a form

play01:47

four or a form three we'll talk and I

play01:49

talked through those pieces before but

play01:51

the three is the transfer and the four

play01:52

transfer to other dealer or so and the

play01:55

form four is the transfer to a non-li e

play01:58

so I'm just going to click on that

play02:01

this is going to open up uh disclaimer

play02:03

type pieces I navigate up on the blue

play02:05

line if you click on any one of these

play02:07

These are known as train stops uh I

play02:09

navigate up here on these from a speed

play02:11

standpoint um but You' read through

play02:13

these for the first time want to go to

play02:15

the transfer or once you have your

play02:17

account set up and Linked In the profile

play02:19

Tab and I talk about that in episode two

play02:21

you can select your license alternate

play02:24

address is going to be 99% of the time

play02:26

blank unless you're doing some complex

play02:28

warehousing or alternate pieces so you

play02:30

can usually skip that and I can go right

play02:32

to transfer e here we have to make some

play02:34

choices um we talk about in one of the

play02:36

previous episodes the type of transfer

play02:39

uh transfer ease you can have right now

play02:41

the bulk of what you're going to do is

play02:42

probably an individual because the speed

play02:44

is coming back very quickly um as of

play02:48

June 20th is when I'm recording this the

play02:50

transfere individual uh returns can be

play02:53

as fast as 2 3 days that's about 70% of

play02:57

your applicants will get those back if

play02:59

they are in instant NYX check type

play03:01

person I.E they buy a rifle from you or

play03:04

a long gun and you can put a NYX check

play03:06

in and it comes back momentarily they

play03:09

are an instant return they will most

play03:11

likely uh no promises they are most

play03:13

likely going to get their form four back

play03:15

in a couple days there is no Brady Bill

play03:18

associated with an NFA item the FBI does

play03:22

not have to respond in a time frame back

play03:25

to the ATF or back to the FFL that

play03:29

submitted that submits the NY check for

play03:31

an NFA item for type one Firearms they

play03:34

have five days to respond and adjudicate

play03:38

that nck check for a Brady for an NFA

play03:41

item there is no timeline so it can stay

play03:43

open and the ATF will not proceed or

play03:47

process that TR that uh stamp that form

play03:50

four until they have a definitive action

play03:52

from the ATF a proceed or a deny so

play03:56

there is no timeline to this it's when

play03:59

the FBI gets to it and when the FBI

play04:01

answers the question of what's going on

play04:04

so I'm going to do a trust it's the most

play04:06

complex one then I'll work you through

play04:07

it so we would put in uh NFA trust name

play04:12

oh I can't type today trust name address

play04:15

is going to be 123 Main Street zip code

play04:19

uh

play04:20

531 I think this is what I

play04:24

want six select the city

play04:28

No 5 3126 is the one I wanted to show

play04:31

you so if you notice this is red got to

play04:35

fix it uh and there's two different

play04:37

cities here that we can grab from so we

play04:38

have to make sure that this ZIP code

play04:40

applies to two different city names we

play04:41

have to make sure that the city name

play04:42

that we have matches what the customer

play04:44

has put into their eforms profile so

play04:47

that it ties out and matches at the end

play04:48

at validation so I'm going to pick Mount

play04:50

Pleasant for discussion sake and then

play04:52

I'm going to put the email in um

play04:57

John minute go ahe Gmail okay and again

play05:02

this email everything on here has to

play05:04

match out uh to their profile when we

play05:06

get there so we're done with this I can

play05:08

either go up on top to the responsible

play05:10

person or I can go next on the bottom

play05:12

here I I Navigate on the blue lines for

play05:15

a trust this responsible person piece

play05:18

will start off blank for an individual

play05:20

it will pre-populate through uh from

play05:23

what you put in the transf free train

play05:24

stop so uh either way I would hit well

play05:28

on a trust I'm hit add responsible

play05:30

person on a individual there will be an

play05:32

edit on the right hand side edit action

play05:34

that you have to do to open up this next

play05:36

box so this is going to open up the

play05:39

responsible person piece and I'm just

play05:41

going to work down the

play05:42

form cadency is going to be I'm going to

play05:44

leave it blank title is going to be what

play05:46

the title is of that trustee or settler

play05:49

typically it's truste is acceptable uh

play05:53

and then I'm going to do John

play05:56

Smith pick a middle name full middle

play05:59

name

play06:00

name Smith email is going to be John

play06:04

Smith I was doing

play06:06

atgmailcom okay now I have to browse and

play06:09

upload some documents the

play06:11

5320.23 is the responsible person

play06:16

questionnaire questionnaire so I can get

play06:18

that

play06:20

from go to Google uh fired up National

play06:23

Firearms Act responsible person

play06:24

questionnaire 5320.23 it'll take you to

play06:27

the ATF website there is a link for the

play06:29

PDF if I click on that it's going to

play06:31

open up the form and then this needs to

play06:33

be filled out there is one rpq and these

play06:36

are known as rpqs the rpq you need one

play06:39

rpq per responsible person or active

play06:42

trustee per firearm seal number so if

play06:44

you have two trustees and they're buying

play06:47

two serial numbers you'll eventually

play06:50

have to create four of these

play06:51

forms one for each trustee per serial

play06:54

number all the way through and this is

play06:56

these are serialized boxes uh box four

play06:58

or check area for has the firearm data

play07:01

into it that you need to fill out and

play07:03

put this in there are some programs that

play07:06

help fill this out for you curus Live

play07:08

Scan is a very good one to look into uh

play07:11

NFA tools also has it but you can also

play07:13

simply download this uh and fill it out

play07:15

manually and then your client would

play07:17

answer the questions and it's the same

play07:19

questions that effectively on the 4473

play07:21

of are they a prohibited person felony

play07:24

Mr meaners domestics Etc uh those type

play07:27

things and then they would sign it and

play07:28

date it and that's the form that the

play07:30

eforms is looking for you to load

play07:33

up so I have uh from Cerberus I have

play07:37

some pieces here loaded already and let

play07:39

me

play07:41

navigate so serverus made this rpq for

play07:44

me I'll talk how that works to a

play07:45

different episode but for argument sake

play07:47

this is the rpq I'm going to open that

play07:49

and upload

play07:50

it waiting for this to upload and then

play07:52

I'm going to grab the photo I grabbed

play07:54

this photo out of curus how you take the

play07:56

photo really doesn't matter if you use

play07:58

your cell phone you use a cam supposed

play08:00

to be cropped down to a 2X two

play08:02

proportion and then the passport style

play08:05

uh setup as in head shot only a little

play08:07

bit of shoulders uh and no glasses no

play08:10

hat no Shadows or hooded sweatshirts

play08:12

that make him look like a mullet and a

play08:14

neutral background so a gray a white a

play08:18

beige a light blue uh just not cluttered

play08:21

with you know per se a gun wall is not

play08:24

recommended fingerprint electronic

play08:26

fingerprints if you have the method to

play08:28

make an EFT a fingerprint transmittal

play08:30

file uh from a program such as serus

play08:33

Live Scan you would upload your files

play08:35

here if you do not have a method to make

play08:38

efts or the customer does not have an

play08:40

EFT you simply leave this blank and then

play08:42

you'd have to mail in the hard cards at

play08:44

the backs side of the application eforms

play08:46

will send you a submission

play08:49

confirmation email uh to the FFL and

play08:52

then uh attached to that email is a

play08:55

cover letter that way you'd print that

play08:57

out it's got a barcode and transaction

play08:58

numbers on it and and then you would

play08:59

submit the hard cards that way for you

play09:02

but I have efts so I'm going to put

play09:04

these in and let's simply navigate to it

play09:07

open it

play09:08

up and then you're looking for this

play09:10

information on the EFT uh name date of

play09:14

birth and a valid ebts package social

play09:17

it's not required recommended to help

play09:19

speed things up through NYX but it's not

play09:21

required if they don't want to give you

play09:22

a social you can leave it blank uh ZIP

play09:25

code 5 3126 again I got to select that

play09:28

City Pleasant Mount Pleasant what I did

play09:30

street address 1 2 3 Main

play09:33

Street date of birth I'm just going to

play09:36

do 0 1 01

play09:38

2000 country United States drop

play09:43

down state of birth I can do I'll do

play09:46

Wisconsin gold

play09:49

Packers residence Wisconsin gold

play09:53

Packers and sex mail sorry

play09:59

ethnicity not Hispanic Race White uh and

play10:04

then because I'm not a foreign born the

play10:06

AR number is grayed out or um browned

play10:09

out it's locked you can't do it and then

play10:11

if they have a upin unique personal

play10:13

identification number effectively they

play10:15

got denied or a delay on a NYX check

play10:18

they can submit some information to get

play10:20

their unique personal identifier to help

play10:21

speed things up for NYX then I review it

play10:25

make sure that everything here is

play10:26

accurate and I my chance here to make an

play10:29

any corrections so I'm going to close

play10:31

this so that from here now it's in there

play10:33

is no red there is no errors on it um

play10:36

and as I mentioned this is a trust one

play10:38

so I could add another responsible

play10:39

person if there were more active

play10:41

trustees each active trustee or co-

play10:43

trustee you have to list and do that

play10:45

same process for every one of them here

play10:48

uh on the individual or if I need to

play10:50

edit it I can click on this edit line on

play10:52

the far right hand side it'll open up

play10:54

that popup again and I can make any

play10:55

corrections or revisions to it to note

play10:58

if it was a individual will submit part

play11:01

of this data will be pre-populated and

play11:02

you'd have to click on this edit line

play11:04

over here to open that popup if it was

play11:05

an individual but because I'm doing a

play11:07

trust uh the add responsible button is

play11:09

active and I can add more responsible

play11:11

persons okay moving on Cleo so I would

play11:15

do agency so I usually Sheriff's Office

play11:18

they're easier to work with plus my

play11:20

state patrol told me not to send them

play11:21

the notifications

play11:23

so

play11:25

John

play11:27

Sher address 1 2 3

play11:31

main zip code 53 let just do that again

play11:35

Wisconsin select the city and again

play11:37

because it's multiples I'll show you how

play11:39

it works way F if it's a single zip code

play11:42

single City then uh it'll automatically

play11:44

just grab the right City for you so

play11:46

that's going to work that way so next

play11:48

we'd grab our firearm uh you click add

play11:51

firearm on here and that's what we' pop

play11:53

up and you'd pick the one firearm that

play11:56

you want to put in here so I'm going to

play11:58

grab one so I'm going to grab one I

play12:00

grabbed a mercy Firearms uh Shameless

play12:02

plug it's one of the one of the lines

play12:04

that we carry uh it is a 2 o 22 can 3D

play12:07

printed really slick you should take a

play12:09

look at it if you got any questions give

play12:11

us a call on it but we picked that from

play12:12

our list again a form four is only good

play12:15

for one

play12:17

item um one item only so if you if you

play12:19

sell your customer three or four cans or

play12:22

three or four SPS whatever you have to

play12:24

do three or four applications so it's

play12:25

one sale number per form four that's how

play12:28

it's set up

play12:30

moving on so I have my firearm selected

play12:32

now electronic documents uh this is

play12:34

where we would upload the trust so I'm

play12:36

going to browse for that

play12:41

trust that that trust here so cus uh

play12:44

will put that file into that folder

play12:46

however you can get that PDF into your

play12:48

system whether it's through your your

play12:50

camera your phone uh scanner piece of

play12:52

Hardware you have whatever doesn't

play12:54

matter uh it needs to be a PDF and it

play12:56

needs to be uh Less Than 3 Meg so the

play12:59

screen here says differently but ATF I

play13:02

don't believe is truthful we always see

play13:04

them lock up if they are between if

play13:06

they're larger than three megabytes it

play13:07

may go if you got highspeed internet

play13:09

over five almost always it'll lock up

play13:11

and spin so anyway uh pick our trust the

play13:15

full trust that's

play13:16

signed we going to pick that second item

play13:19

here called Corporation trust other and

play13:21

then I'm just going to call it trust and

play13:23

then I'm going to add that document to

play13:24

the

play13:25

application again if you're doing

play13:27

individual skip this step completely

play13:29

there's almost there's rarely something

play13:31

you would put in here so you skip

play13:32

electronic documents on individual but

play13:34

on a trust this is where we put the

play13:36

trust

play13:37

document from here I go to uh verify and

play13:41

this would be the information that I

play13:42

have I need to verify I ask the customer

play13:46

to too fast this is the FFL section

play13:49

there's nothing to change there I ask

play13:52

the customer to look at the responsible

play13:53

person on a trust with multiples is I'm

play13:56

going to show the first trustee so make

play13:58

sure that that information is correct

play13:59

but I ask them to review this data with

play14:01

me as I go down making sure that it's

play14:05

accurate if it's not accurate go back

play14:07

and fix

play14:08

it uh Cleo self-explanatory and then

play14:12

firearm data so one thing you want to do

play14:14

I double click on this and copy the sale

play14:17

number and what I do is I put it in this

play14:19

internal control number and I paste it

play14:23

here you only get so many spaces if you

play14:25

notice that locked out after that so I'm

play14:26

just going to change this to serial

play14:30

so I'm going to do serial number and

play14:31

last name on there doesn't matter what

play14:33

it is it's really for your internal

play14:35

organization but that will show up on

play14:37

every application or every piece of

play14:39

information that comes from the ATF and

play14:41

all the correspondence that goes with it

play14:43

um as opposed to this nondescript eforms

play14:46

ID number in the upper right so this

play14:49

means something to me this 57 number

play14:53

doesn't mean anything to me in the upper

play14:54

right so it's shop policy it's your

play14:57

internal procedures it could just be

play14:58

sale number it could be be a brand or a

play14:59

model it could be a last name a first

play15:01

name doesn't matter to me but you cannot

play15:04

again cannot edit it after you submit

play15:06

the form

play15:07

for so this is where you want to make

play15:09

sure you get that in there um client

play15:13

checks you check and then automatically

play15:16

going to pick what it is $5 for an AOW

play15:18

$200 for anything else and then we go to

play15:21

a pay window so we click pay it's going

play15:23

to open up a tab and then it's going to

play15:26

you put the card holder data in here two

play15:28

things that I one thing I I recommend

play15:31

that the shop pays for the stamp uh you

play15:34

would check them out at POS from a speed

play15:37

trans transaction if you're doing this

play15:39

manually outside of our outside of

play15:41

serverus um You probably have this

play15:43

already saved and the credit card data

play15:44

saved from previous transactions so you

play15:46

just one click and push it in uh

play15:49

otherwise the customer can key punch all

play15:51

of their data in here and put it in so I

play15:55

recommend it for a couple reasons one is

play15:57

speed and then that will it'll speed up

play15:59

the overall transaction piece of this

play16:01

and then the other side of it uh if

play16:03

there is an error or a withdrawal or

play16:04

denial the refund will come back to your

play16:06

card as opposed to having the customer

play16:08

come back uh and and repay and wait for

play16:11

that refund so just from a customer

play16:12

service standpoint I strongly recommend

play16:14

that the shop pays for it and then you

play16:16

charge them at posos uh and when you

play16:19

check them out of the

play16:22

process so customer's going to fill or

play16:24

you're going to make payment on this

play16:25

piece whether shop pays for it or

play16:26

customer pays for it uh and then it's

play16:28

going to take you back to the main site

play16:31

this is going to say fail because I went

play16:32

out of it but what should happen is

play16:33

you'll get a receipt transaction code

play16:35

that pops up in the middle here that has

play16:37

a couple couple pieces of information

play16:39

and at the same time you and your

play16:40

customer will both get an email saying

play16:42

that payment has been made once payments

play16:45

made then the sign and submit piece is

play16:46

going to open up it's going to open up a

play16:48

popup box that has two uh text boxes to

play16:51

it one the top that is for your

play16:53

customers data so it's looking for the

play16:55

customers eform profile that we maybe

play16:57

help them make a little bit go look at

play17:00

episode 5 if you need to uh figure that

play17:02

part out but you need a customer eform

play17:04

profile and then the customer needs to

play17:06

put their pin in then if that is

play17:09

successful it will go to a single box uh

play17:12

and that single box is your uh the ffl's

play17:15

eforms pin put that in and then it's

play17:19

going to spin for a second and it's

play17:20

going to say form number blah blah blah

play17:22

has been transacted and

play17:24

submitted once that happens you're going

play17:26

to get an email and it's going to look

play17:28

something like like this this is from um

play17:32

this is from one that I did as a form

play17:34

one and it's going to have two documents

play17:36

it's going to say applic eforms

play17:38

application submission and a permit

play17:39

number and it's going to come from E

play17:41

forms. notifications. atfg Whit list

play17:45

that one or give it as a contact or make

play17:47

sure it doesn't go to spam that you want

play17:50

okay and then um this is a form one just

play17:53

the same same deal it's going to have

play17:55

the form on it and it's going to have a

play17:57

cover letter get in the habit of opening

play17:59

that cover letter and if you did efts or

play18:02

digital fingerprints you want to make

play18:04

sure that this says received uh code on

play18:06

it that is your confirmation that the

play18:08

EFT was accepted was uploaded and

play18:12

accepted if it is blank this receive

play18:15

code is not here then you need to print

play18:17

this form out or this uh cover letter

play18:19

out and submit two hard cards with the

play18:22

application and it's the that's the

play18:24

whole part about 10 days uh etc etc uh

play18:27

so you want to make sure you don't check

play18:29

all of these once you submit them if you

play18:31

don't have an EFT then or a method to

play18:33

make an EFT then first of all call us

play18:36

and we can talk you through it on server

play18:37

Livescan but uh if you're not ready for

play18:40

that or you're not there then um you

play18:43

look at this you can submit the form for

play18:45

without digital fingerprints look for

play18:48

this cover letter at the end of your

play18:50

submission print this out this will be

play18:52

blank this receive code here will not be

play18:54

there and then that's what you have to

play18:55

mail into the ATF with two hard cards to

play18:58

uh get married up and merged with the

play19:01

application all right so that was a

play19:02

manual process uh whether you're copying

play19:05

pasting it in from something that you

play19:06

have whether you're typing it in off the

play19:07

the client's driver's license that's the

play19:09

manual process uh and how to work

play19:11

through eforms uh with talking it took

play19:14

about 15 minutes you can probably get it

play19:16

down less than that but I'm going to

play19:17

show you how to do it how we do it now

play19:20

with

play19:22

cver so I harvest and collect my

play19:25

customer scan the driver's license do

play19:27

their prints all that stuff inside a

play19:28

server Live Scan I'm going to click on

play19:30

their name once I have them stored and

play19:32

I'm going to click on this eform Auto

play19:33

filler that's going to open

play19:35

up this guy right here and if you notice

play19:38

there's buttons on the bottom so I'm

play19:40

going to click the blue login

play19:42

screen let this open I'm going to click

play19:44

login because I've stored my credentials

play19:46

inside of

play19:47

serverus I'm going to go to form

play19:51

four I'm going to go to transfer e pick

play19:54

my FFL I'm going to skip the alternate

play19:56

I'm going to do a trust I'm going to

play19:57

select trust down here on the bottom and

play20:00

I'm going to do transfer trust and it's

play20:01

going to fill it

play20:03

out zit code I still have some test data

play20:06

because I wasn't paying attention before

play20:07

I did this I'm going to go to next I'm

play20:10

going to do responsible person and I'm

play20:12

going to do RP trust and it's going to

play20:15

fill all this in for

play20:18

me here then I review

play20:20

it City I got to select the city because

play20:23

the city did pop through so I'm going to

play20:25

pick Mont Pleasant again and I'm going

play20:27

to browse for my file

play20:31

browse for my file I'm going to grab

play20:33

that RP that I made in

play20:35

servers pqm in service I'm going to grab

play20:37

my

play20:39

photo I'm going to grab my

play20:45

EFT go down I'm going to review this for

play20:47

anything that was missing or bad data

play20:48

save and close I'm going to go to Cleo

play20:51

click the Cleo button down here fill

play20:52

that out I'm going to grab my

play20:56

city I'm going to grab my firearm

play21:01

firearm this time it's the AAS defense

play21:03

Copus another fine product that we carry

play21:06

happy to help and talk about that if you

play21:07

need some of those electronic documents

play21:11

because I'm doing a trust I'm going to

play21:12

grab that trust that I already have

play21:13

saved in my client folders all organized

play21:15

easy to find I grab Corporation trust

play21:18

I'm going to do trust as the F spell

play21:21

today uh as a description going I put

play21:25

that trust

play21:26

in uh then I go to verific ation same

play21:30

deal grab that serial

play21:34

number I click customer

play21:38

clicks sale

play21:40

number last name again internal control

play21:44

number very important to help organize

play21:45

pieces and then from here click on pay

play21:49

um I have shop data stored in the card I

play21:51

can click on this button and it's going

play21:52

to blow in all the data for me and then

play21:54

uh submit verify pay so what took me 15

play21:59

some minutes via manual I'm sure you can

play22:02

do it faster if you copy and paste uh is

play22:05

going to take you about 3 minutes with

play22:07

Cerberus as the autofill data and also

play22:09

as you as I showed or show demonstrated

play22:12

you can edit the data as you go so it

play22:14

doesn't lock up and freeze and you don't

play22:16

have to call customer service like some

play22:18

other company

play22:19

so uh with that that is how you submit a

play22:22

form for whether it is manually directly

play22:24

through eforms or it's with r tool

play22:26

serverus Live Scan uh either way works

play22:30

um but that's how we go through the

play22:31

process of the completed form

play22:34

4 so with that if you found uh value in

play22:37

what I've been presenting on this series

play22:39

like and share our podcast you can find

play22:41

it here uh solutions for the firearm

play22:43

industry by server software Solutions uh

play22:46

trying to do weekly podcast of all the

play22:48

all the things that are going on in the

play22:49

industry this first part has been very

play22:50

heavy on so type pieces but if you like

play22:54

it and share it we also have it up on

play22:55

YouTube both the audio and I've just put

play22:57

the videos up as as well what's going on

play23:00

if you want more information our website

play23:02

is Peterson Farms USA our two Flagship

play23:06

products is cus Live Scan which I

play23:08

demonstrated a little bit here on the

play23:09

eform auto filler uh this has the

play23:12

ability to do customer kind of data uh

play23:14

efts photos rpqs as well as some trust

play23:18

generation with our partnership with 199

play23:20

trust and then Merlin Merlin is our

play23:22

distribution warehouse Search tool right

play23:24

now we have 12 different distributors

play23:26

that we can pull data from and you can

play23:28

order from eight of them so and this is

play23:31

the list if you're on the video this is

play23:33

the list that we and the status of each

play23:35

one of the Distributors that we're

play23:36

working with uh and we have some other

play23:38

ones that are in Dev uh as well so with

play23:41

that thank you for your time appreciate

play23:43

that you joined us hope you find Value

play23:45

in what we're doing uh give us uh send

play23:47

us a comment or questions or something

play23:49

you want to see on future podcast happy

play23:51

to take a look at that otherwise thank

play23:53

you very much for joining us and look

play23:54

forward to talking to you soon thank you

Rate This
β˜…
β˜…
β˜…
β˜…
β˜…

5.0 / 5 (0 votes)

Related Tags
Firearm IndustryeForms GuideFFL ComplianceTransfer ProcessNFA RegulationsTrust SetupGun SalesATF ProceduresEFT SubmissionServerus Live Scan