17 - Critiquing Public Speakers

Del Mar College E-Learning
3 Feb 201729:53

Summary

TLDRThis video script explores the intricacies of handling criticism, particularly in the context of public speaking. It emphasizes the importance of both giving and receiving constructive feedback, focusing on aspects like speech content, delivery, and organization. The discussion also touches on the impact of personal biases and the significance of evaluating speeches based on their merits rather than the speaker's characteristics. The script includes insights from Judy Pearson from Virginia Tech University and encourages viewers to embrace criticism as a tool for growth and improvement in communication skills.

Takeaways

  • πŸ€” Criticism can be challenging to accept, but it's essential for personal growth and learning.
  • πŸ‘€ The focus of criticism is often on negatives, but it can also highlight positive aspects and provide constructive feedback.
  • 🎀 When evaluating public speeches, consider aspects like organization, delivery, content, and ethical standards rather than personal characteristics.
  • πŸ“Š Studies show that gender can influence how speeches are evaluated, with females sometimes receiving higher scores and more lenient feedback.
  • πŸ‘₯ Personal biases can affect the way we critique speeches, so it's important to be aware of and try to set these aside for fair evaluation.
  • πŸ“ Using an evaluation form can help structure critical analysis and keep the focus on relevant attributes of a speech.
  • πŸ‘‚ Listening and responding with understanding is crucial in communication, and constructive criticism can enhance this skill.
  • πŸ’‘ Content is as important as delivery in a speech; a polished presenter can deliver lackluster content, and vice versa.
  • πŸ‘¨β€πŸ« Students should not be intimidated to critique public speakers, even those with high profiles, using critical listening and thinking skills.
  • πŸ” It's beneficial to look for balance in criticism, acknowledging both strengths and areas for improvement to foster continuous improvement.

Q & A

  • What is the main theme discussed in the script?

    -The main theme discussed in the script is the importance of criticism, both positive and negative, in the context of public speaking and personal growth.

  • Who is Judy Pearson and what is her role in the discussion?

    -Judy Pearson is from Virginia Tech University and she joins the discussion to talk about criticism in public speeches, including how to evaluate speeches and how to give and take constructive criticism.

  • What are some ways to evaluate a speech as mentioned in the script?

    -The script suggests evaluating speeches by considering organization, delivery, content, and ethical standards. It also recommends using an evaluation form to keep focused on these attributes.

  • How does the script address the issue of personal biases affecting speech evaluation?

    -The script highlights that personal biases, such as age, race, sex, or stature, can affect speech evaluation and emphasizes the importance of focusing on the speech's attributes rather than the speaker's personal characteristics.

  • What is the significance of the story about the daughter and the 11-year-old from Trenton?

    -The story illustrates the value of learning from different experiences and people, suggesting that education and wisdom can come from unexpected sources, and it challenges the notion that formal education is the only path to learning.

  • Why is it important to separate the speaker from the speech when critiquing?

    -Separating the speaker from the speech is important to ensure fair and objective evaluation. It allows critics to focus on the content, delivery, and structure of the speech rather than being influenced by personal characteristics of the speaker.

  • What does the script suggest about the impact of genetics on discrimination?

    -The script discusses studies that show genetic discrimination is more common than people might think, with individuals being denied health insurance not because they are sick but due to their genetic predispositions or relationships to those who are sick.

  • How does the script recommend giving negative criticism?

    -The script suggests giving negative criticism in a constructive and considerate manner, using a written critique form to express negative comments, being specific about the issues without attacking the person, and balancing negative comments with positive feedback.

  • What is the role of the audience in giving feedback as per the script?

    -The audience plays a crucial role in providing feedback on speeches. Their critiques, whether positive or negative, help speakers improve and adapt their presentations, making them more effective communicators.

  • How does the script encourage speakers to handle criticism?

    -The script encourages speakers to view criticism as a tool for improvement, to listen with an open mind, and to consider suggestions for improvement seriously. It also advises speakers to focus on behaviors that can be changed or improved rather than taking criticism personally.

Outlines

00:00

πŸ—£οΈ Criticism in Public Speech

The paragraph discusses the challenges of accepting criticism, especially in public speaking. It highlights the speaker's personal experience with criticism from their critical mother and how it affected them. The focus then shifts to the importance of understanding that criticism can be both positive and negative. The paragraph introduces Judy Pearson from Virginia Tech University, who joins the conversation about evaluating speeches. It emphasizes the need to look beyond personal biases and to focus on the speech's content, delivery, and impact. The speaker also shares a personal anecdote about their daughter's learning experience, which serves as a metaphor for the value of criticism in personal growth.

05:04

πŸ“Š Gender Bias in Speech Evaluation

This paragraph delves into the issue of gender bias in speech evaluations. It presents findings from a study that showed females received higher scores for their speeches compared to males. However, the study also revealed a disparity in the type of criticism given; females were often told they were fine without needing improvement, while males were pushed to work harder. The paragraph underscores the importance of focusing on the quality of the speech rather than the speaker's personal characteristics. It also discusses the use of evaluation forms to ensure a fair and structured critique, emphasizing the need to consider various aspects such as organization, delivery, content, and ethical standards.

10:05

🎀 Overlooking Delivery Flaws in Famous Speakers

The speaker reflects on the experience of listening to famous individuals like Henry Kissinger, noting that even renowned figures can have delivery flaws that make their speeches less engaging. The paragraph emphasizes the importance of focusing on the content of a speech rather than just the speaker's delivery. It also touches on the idea that as listeners and critics, we should not be intimidated by a speaker's fame or position but should critically evaluate the speech on its merits. The speaker encourages students to question and critique even their own teachers, highlighting the importance of critical thinking in public speaking evaluation.

15:05

πŸ” Embracing Criticism for Improvement

This paragraph discusses the value of embracing criticism to improve public speaking skills. It highlights the speaker's personal journey from being nervous about receiving criticism to valuing it as a tool for growth. The speaker shares how they became more comfortable with giving and receiving critique and the importance of focusing on the speech rather than the person when critiquing. The paragraph also touches on the idea that criticism should be given in a constructive manner, with suggestions for improvement, and how to handle both positive and negative feedback effectively.

20:06

πŸ“ The Power of Written Criticism

The paragraph emphasizes the effectiveness of written criticism in helping speakers improve. It contrasts oral and written feedback, suggesting that written comments can be more thoughtful and less intimidating for the recipient. The speaker shares personal experiences where written critiques helped them become aware of unconscious behaviors during speeches and how they worked on improving those aspects. The paragraph also discusses the importance of being open to suggestions for improvement and using criticism as a means to enhance future speeches.

25:08

🌟 The Role of Criticism in Public Discourse

In this paragraph, the speaker discusses the broader implications of speech criticism in society. It argues that the ability to give and receive constructive criticism is crucial for a free and democratic society. The speaker encourages students to view criticism as a challenge to be met and mastered, rather than something to be feared. The paragraph concludes with a metaphor about Singapore being an 'island paradise' and the importance of evaluating such claims critically, highlighting the role of critical thinking in public discourse.

Mindmap

Keywords

πŸ’‘Criticism

Criticism in the context of the video refers to the act of analyzing and offering judgments on the merits and faults of public speeches. It is a central theme as the video discusses how to give constructive comments and how to receive criticism gracefully. The video emphasizes that criticism can be both positive and negative, focusing not just on what is wrong but also on what is right, thereby facilitating improvement and learning.

πŸ’‘Constructive Comments

Constructive comments are suggestions or feedback intended to help improve a speech or presentation. The video underscores the importance of providing such comments in a manner that is helpful rather than demeaning. It illustrates this through examples where criticism is given on aspects like speech content, delivery, and organization, aiming to enhance the speaker's future performances.

πŸ’‘Evaluation

Evaluation, as discussed in the video, is the process of assessing and ranking speeches based on certain criteria such as content, delivery, and impact on the audience. It is a key aspect of public speaking as it allows speakers to understand their strengths and weaknesses. The video provides insights on how to evaluate speeches effectively, using an evaluation form to maintain focus on important attributes.

πŸ’‘Delivery

Delivery in public speaking pertains to the way a speech is presented, including vocal variety, body language, and overall engagement with the audience. The video script mentions that even if a speaker's delivery is flawless, the content of the speech must also be substantial. It gives examples of speeches where the delivery was excellent but the content was lacking, leading to a less impactful presentation.

πŸ’‘Content

Content refers to the subject matter and the substance of a speech. The video stresses that while delivery is important, the content is equally crucial for the speech's success. It provides an example of a speech where the presenter had excellent delivery but the content was outdated, causing the audience to disengage.

πŸ’‘Bias

Bias in the context of the video is a preconceived preference or attitude that can influence the evaluation of a speech. The video warns against letting personal biases, such as those based on gender, race, or age, affect the critique of a speech. It encourages fair and objective evaluation by focusing on the speech's attributes rather than the speaker's personal characteristics.

πŸ’‘Genetic Discrimination

Genetic discrimination, as mentioned in the script, is the unfair treatment of individuals based on their genetic makeup, even if they are not currently sick. The video uses this term to highlight a serious social issue discussed in one of the speeches, where people were denied health insurance due to their genetic predispositions, emphasizing the importance of addressing such topics in public discourse.

πŸ’‘Public Speaking

Public speaking is the act of addressing an audience, which is a central focus of the video. It discusses various aspects of public speaking, including the importance of criticism and evaluation in improving one's skills. The video provides tips on how to give and receive criticism in the context of public speaking, aiming to enhance the speaker's ability to communicate effectively.

πŸ’‘Prejudices

Prejudices are preconceived opinions that are not based on reason or actual experience. The video mentions that it can be challenging to set aside prejudices when evaluating speeches. It encourages evaluators to be aware of their potential biases and to strive for objectivity to ensure fair assessments of speeches.

πŸ’‘Ethical Standards

Ethical standards in the context of the video refer to the moral principles that guide the content and delivery of a speech. The video suggests that evaluators should consider whether a speech adheres to ethical standards, implying that public speaking should not only be effective but also responsible and morally sound.

πŸ’‘Adaptation

Adaptation in public speaking means adjusting one's speech to suit the audience or the situation. The video implies that a good speaker should be able to analyze the audience and adapt the speech accordingly. This concept is integral to effective communication, as it ensures that the speech resonates with the listeners.

Highlights

Criticism can be both positive and negative, focusing not only on mistakes but also on good aspects.

The importance of evaluating public speeches and giving constructive comments.

Learning how to take criticism graciously is crucial for personal and professional growth.

Personal anecdotes can be powerful in speeches, as illustrated by the Princeton and Trenton story.

Criticism should be based on the speech's content and delivery, not the speaker's personal characteristics.

Gender differences in speech evaluation, with females receiving higher scores in a study.

The impact of genetic discrimination and its prevalence, as reported by Stanford and Harvard medical schools.

The necessity for adults to learn effective communication with younger generations.

The value of using an evaluation form to keep focused on the qualities of an effective speech.

The significance of speech content even when delivery is excellent, using a Rotary Club speech as an example.

How political speeches can have great content but suffer from poor delivery.

The challenge of critiquing famous or professional speakers and the importance of focusing on the speech, not the person.

The discomfort of giving and receiving criticism and strategies to manage it, such as focusing on the speech, not the person.

The benefits of written critiques for providing negative feedback in a less public and less humiliating manner.

The importance of being specific and constructive when giving criticism, avoiding personal evaluations.

How to respond to both positive and negative criticism, with a focus on improvement and self-awareness.

The role of practice and self-critique in addressing issues identified through criticism.

The significance of context in evaluating critiques and considering the majority opinion when multiple suggestions are made.

The final thoughts on speech criticism as a challenge to be met and mastered, contributing to a free society.

Transcripts

play00:00

I think criticism is a very difficult

play00:12

thing to take I have a difficult time

play00:15

sometimes taking criticism

play00:17

my mother was pretty critical when I was

play00:19

a kid she was critical and she was

play00:21

critical of my weaith and she was saying

play00:23

I joked around too much I remembered

play00:25

that I was always getting home too late

play00:28

breathing I know that bothered I when we

play00:33

think about criticism we usually focus

play00:35

on the negative what we did wrong how

play00:37

people will correct us but criticism can

play00:40

be positive as well not only for what we

play00:42

learn but for all the good things that

play00:44

can be said today we're going to talk

play00:47

about criticism of the public speech

play00:49

we'll look at ways to evaluate a speech

play00:52

show how to give constructive comments

play00:54

and learn how to take criticism

play00:55

graciously now joining me is Judy

play00:58

Pearson from Virginia Tech University

play01:00

we all make judgments about the speeches

play01:02

we give and the speeches we hear we

play01:05

might think we did terribly or feel we

play01:07

were right on the mark we may like a

play01:08

particular speaker's informal style of

play01:11

delivery or be put off by the language

play01:13

used or a choice of topic sometimes our

play01:16

evaluations of others are based

play01:17

proportionately more on the speaker then

play01:20

on the speech itself watch and listen to

play01:23

the following speeches and then rank

play01:24

them in order of your preference my

play01:27

daughter is a freshman at Princeton this

play01:29

year and since I'm paying about $20,000

play01:32

a year in portion and they only go to

play01:36

school 21 weeks a year I think it's

play01:38

about a thousand dollars a week she

play01:40

could go to a spa but that's not very

play01:43

interested in what she's getting out of

play01:45

it but but I had a very very interesting

play01:50

discussion with her she came home at

play01:53

Christmas I said to her what is the most

play01:54

important thing you learned at Princeton

play01:56

Lionel

play01:57

getting for my money and she said why I

play01:59

didn't learn her Princeton

play02:00

she said the most important thing I've

play02:02

learned I learned in Trenton Trenton is

play02:07

just a few miles down the road she said

play02:10

I go to Trenton every afternoon and I

play02:13

cancelled this a little 11-year old one

play02:15

and she said mother I am terrible about

play02:18

what this means

play02:19

so Trenton is he's taught me 25 words

play02:25

for getting beat up now this is a child

play02:29

where if I walked in her room and say

play02:31

Jaime clean your room she files a

play02:34

complaint for childhood I mean the idea

play02:37

of being physically beat up she can't

play02:41

believe and then she went on and on and

play02:44

on she said I've learned so much more

play02:45

from him than he's ever going to learn

play02:46

from me I can't believe it and I can get

play02:48

on the bus and escape said he one's

play02:50

gonna be so bad he shows up every day I

play02:52

don't dare missin but I'm so troubled

play02:56

that our country doesn't see it how we

play02:57

gonna have Princeton and Trenton sitting

play02:59

20 months apart in fact according to

play03:02

last Friday's edition of the USA Today

play03:04

genetic discrimination is more common

play03:07

than you may think that article cited

play03:09

the results of recent studies conducted

play03:11

at the medical schools of both Stanford

play03:12

and Harvard which documented hundreds of

play03:15

such cases of discrimination in only

play03:17

four categories of illness these people

play03:21

were denied or lost their health

play03:22

insurance coverage not because they were

play03:24

sick but because they were related to

play03:26

someone who was sick or because they

play03:28

were asymptomatic gene carriers this

play03:32

type of discrimination should not escape

play03:33

our attention and scrutiny primarily

play03:36

because Michael kabak a professor at the

play03:38

University of California at San Diego

play03:39

tells us everyone carries at least five

play03:43

to ten genes that could possibly make us

play03:45

sick under certain conditions and given

play03:48

the fact that we have no control over

play03:49

our genetic makeup we have the potential

play03:52

even if we're healthy and insured right

play03:54

now to fall victim to genetic

play03:56

discrimination at any time in the future

play03:59

we as adults have to learn how to talk

play04:02

to you and listen and respond with

play04:07

understanding

play04:09

a lot of us adults have forgotten how to

play04:12

do that we talk at you and not to you

play04:17

you have a lot of things on your mind

play04:20

that you want to share but sometime we

play04:23

don't grant you the courtesy to listen

play04:27

you're very intelligent these days and

play04:31

haze believe me you can articulate

play04:34

things very well you understand

play04:37

hypocracy

play04:40

when I tell you to say no to drugs and

play04:44

I'm standing in front of you with a high

play04:46

ball in one hand and a cigarette that

play04:48

long in the other saying to you just say

play04:51

no you're smart you understand you

play04:55

emulate what you see be it at home or on

play04:59

the streets and I commend you for that

play05:04

so why did you rank them as you did what

play05:07

did you like or dislike about them did

play05:09

you focus more on the speeches or on the

play05:11

speaker's try to avoid judging a speaker

play05:14

on personal characteristics like age

play05:15

race sex or stature it can be extremely

play05:20

difficult to put our prejudices and

play05:22

preferences aside but fair evaluators

play05:24

must do just that you know how I didn't

play05:28

study a few years ago looking at gender

play05:31

differences in evaluation procedures and

play05:34

evaluation behavior and I learned in

play05:36

that study that females actually receive

play05:39

higher scores and their speeches than

play05:41

males that a woman is more likely to get

play05:43

an A than a man is in a college

play05:44

classroom yeah and that's kind of

play05:47

strange why is that or what was the what

play05:50

was the upside of that study well you

play05:52

know at first it appeared to me that

play05:53

this was a good thing that maybe women

play05:55

were more competent I don't know what

play05:57

the reason is but it does appear that

play05:58

women get a better shake what was more

play06:01

disturbing though is after I went

play06:02

through and analyzed the data I looked

play06:04

at a situation where the grades between

play06:07

the woman and the man were held constant

play06:09

for example both the male and female

play06:11

speaker got a C grade to look at the

play06:13

criticism or the content of the

play06:14

criticism that the evaluators provided

play06:17

and what I learned was that in the

play06:18

female instance the female was told oh

play06:21

don't worry about it

play06:23

great but it's just fine you don't have

play06:25

to worry about this at all there's

play06:26

nothing you need to do to really improve

play06:28

but we weren't expected to do better

play06:30

that's exactly right they were told

play06:31

essentially that they were fine and they

play06:33

didn't have to improve at all but the

play06:35

man who got a similar speech as C grade

play06:38

on his speech was told that he had to

play06:40

improve that he had to work harder that

play06:42

this was something that was going to be

play06:43

important for his career in his

play06:44

livelihood and so he had to improve so

play06:47

we had a very disparate situation then

play06:48

between the male and the female in the

play06:50

college classroom and it really is

play06:52

something everybody needs to take into

play06:53

consideration because you could probably

play06:54

ask those people and they'd probably say

play06:56

you know I don't distinguish between the

play06:58

two genders exactly and yet we probably

play07:00

all are guilty at the same behavior

play07:03

instead of judging speakers on personal

play07:06

characteristics evaluators should focus

play07:08

on those attributes that contribute to a

play07:10

good presentation like organization

play07:13

delivery content and ethical standards

play07:16

the Iowa Legislature has theirs for 150

play07:21

years their interaction with Native

play07:24

Americans has been minut and so we run

play07:30

into a situation at the Iowa Legislature

play07:32

of the legislature saying well this is

play07:34

always the way this is the way it's

play07:35

always been and we have the tribes in a

play07:39

situation of saying we've got to empower

play07:41

ourselves and key and the whole process

play07:44

is this question of image one good way

play07:47

to keep focused on these attributes is

play07:49

to use an evaluation form in your

play07:51

critical analysis there's an example of

play07:54

one in the study guide an evaluation

play07:56

form can keep you on track by reminding

play07:59

you of the qualities of an effective

play08:00

speech this not only makes criticism of

play08:03

other speeches easier but the form can

play08:05

help you better prepare your own

play08:07

presentations most evaluation forms

play08:10

include criteria like topic choice

play08:12

purpose arguments organization vocal and

play08:17

bodily aspects of delivery audience

play08:19

analysis and adaptation although it's

play08:24

very easy to focus on delivery and

play08:26

evaluations because that's often the

play08:28

most visual part of the presentation the

play08:30

content of a speech is also extremely

play08:33

important a speaker may be a Polish

play08:36

presenter

play08:36

but lack substance for example have I

play08:39

heard a speech last week by a very

play08:42

experienced consultant at a Rotary Club

play08:45

she was there to speak on nonverbal

play08:46

communication when I looked at the

play08:48

delivery of her speech I couldn't fault

play08:50

her on anything at all but when I

play08:52

thought about the content there was a

play08:53

great deal lacking the topic had the

play08:56

possibility of being very interesting

play08:57

for the audience but what happened was

play08:59

that the material she delivered was all

play09:01

old information that everybody knew as a

play09:04

matter of fact I heard some of the

play09:05

audience members as they were leaving

play09:07

the speech saying things like well

play09:08

nothing new there there's nothing

play09:10

nothing that we learned today it's old

play09:12

that the content was flawed even though

play09:15

the delivery was excellent so a nice

play09:17

speech but people were just switching

play09:19

off because they really did yes and

play09:21

conversely a speech may be beautifully

play09:24

developed and structured but the

play09:26

delivery is weak and I've seen some

play09:27

examples of this Judy namely political

play09:30

speeches when a lot of times there's a

play09:32

lot of really good content a lot of

play09:33

interesting issues that are being taken

play09:35

very very seriously by people but the

play09:37

delivery of the speaker is such that you

play09:39

know maybe they're not an experienced

play09:40

speaker whatever somebody who's going to

play09:42

be a first-time person in politics and

play09:44

and and they people tend to switch off

play09:46

that way and some really good content

play09:48

goes right by them every University

play09:50

Community College has speaker series

play09:53

they have people coming on campus to

play09:54

give talks and if you went to every talk

play09:57

that was given on a campus you would

play09:58

find that a good many of them are

play10:00

delivered by professional speakers or

play10:02

very well-known or famous people who are

play10:04

not particularly good speakers I

play10:06

remember hearing Henry Kissinger give a

play10:09

very long speech that seemed even longer

play10:11

because the man has a decided accent

play10:14

when he speaks he also never changes his

play10:17

tone of voice and he's fine to listen to

play10:20

on a news program where you're hearing

play10:23

30 seconds of Henry Kissinger but

play10:25

believe me an hour of Henry Kissinger is

play10:27

somewhat torturous same thing can be

play10:29

said for lots of others so as a good

play10:31

listener or someone who's trying to be a

play10:34

good citizen about public speaking you

play10:36

sometimes have to overlook people's

play10:38

delivery flaws or some of the other

play10:40

things that they might do because all

play10:42

these all these speakers are human

play10:44

beings and they all have certain

play10:45

frailties as far as being a public

play10:48

speaker and so either even the famous or

play10:51

what's more important what you say or

play10:54

how you say it he was arrested for

play10:57

planning demonstrations against American

play11:01

involvement in Vietnam under the dreaded

play11:05

I sa some 19 years into his detention

play11:12

following intense international pressure

play11:15

for his release the government tried to

play11:18

justify his continued detention by

play11:22

belatedly labeling him a communist you

play11:26

can and should be critical of any speech

play11:29

you hear don't be intimidated by the

play11:32

position or fame of a speaker use your

play11:35

critical listening and thinking skills

play11:36

judge if the speech meets your

play11:39

expectations one of the things that I've

play11:43

discovered is when it comes to

play11:44

critiquing public speakers students feel

play11:46

inadequate they feel like they don't

play11:49

have the expertise in order to do that

play11:51

and as a result they will tend to accept

play11:53

things as truth and as valid and as good

play11:56

simply because of the credibility of the

play11:58

person who did it I encourage my

play12:00

students even with myself okay even with

play12:02

me when you're examining me are you

play12:04

listening to what I say you need to

play12:06

constantly be asking yourself the tough

play12:08

questions about what I'm saying don't

play12:11

accept anything at face value always

play12:13

look deeper okay because no one has all

play12:16

the right answers no one knows

play12:19

everything try not to let your own

play12:22

biases enter into the evaluation these

play12:24

biases result when you compare your own

play12:26

skills and attributes with those of the

play12:28

speaker and Judy any kind of bias of

play12:31

course has the same result that is you

play12:32

don't learn as much as you should yes

play12:34

and the biases can be positive or

play12:36

negative and still act the same way for

play12:38

example if somebody has more education

play12:41

more experience or a higher position

play12:42

than you have you might assume that what

play12:44

they're saying is accurate and give them

play12:46

a positive kind of evaluation that's not

play12:48

fair on the other hand if somebody

play12:51

belongs to a different political party

play12:52

than you do or they have less of some of

play12:55

these qualities you might assume that

play12:56

they are are less than they actually are

play12:59

and in either case you're doing the

play13:01

person a disservice yes you are

play13:04

now evaluated student speeches may make

play13:06

you very uncomfortable you might think

play13:08

that you're unqualified to give an

play13:10

opinion after all you're in training -

play13:16

of course you're not an expert but you

play13:19

can describe what you saw heard and felt

play13:21

that's valuable feedback for a speaker

play13:31

[Music]

play13:42

i've value criticism I value that

play13:46

because I know that I can improve you

play13:49

can always improve every stage of your

play13:51

life you are always improving so yes I

play13:55

want that criticism I want to to come

play13:58

across as a credible person and if I

play14:02

don't have their criticism coming back

play14:05

to me I won't ever know if it was good

play14:07

or not at first you know I didn't think

play14:10

I really wanted to offer criticism to

play14:13

other students because I thought well

play14:15

Who am I to be criticizing other

play14:17

students you know when I'm here trying

play14:19

to learn how to public speak and but I

play14:22

but I've been again I wanted others to

play14:25

give me criticism because I wanted to

play14:28

know was I doing okay is there some

play14:30

things I could change so you just kind

play14:33

of have to put yourself you know out

play14:37

there and have people give you criticism

play14:41

and accept that and understand that

play14:44

they're just trying to help you give a

play14:47

better speech I love to hear critical

play14:51

feedback from my audience I love to be

play14:54

critiqued it does not embarrass me it

play14:57

helps to improve my future speeches I

play15:01

really that is a key essential and my

play15:05

first night of class I told everyone I

play15:08

was kind of blent about it I said please

play15:10

tell me what I'm doing wrong I want to

play15:12

know what I'm doing wrong so I can

play15:14

improve and I can go on and give better

play15:16

speeches

play15:17

actually the bad comments probably I

play15:20

value the most because it gives me areas

play15:22

that I know that I need to work on and

play15:24

improve that's something that someone in

play15:27

the audience can pick out and says you

play15:29

know I really had a problem with this

play15:31

well if I can make the next time I give

play15:33

a speech if I can make that person more

play15:35

comfortable with that

play15:36

I'm at least getting my point across to

play15:38

that person there's one particular

play15:41

gentleman in the class that every time

play15:43

he got up in front of the class it was

play15:45

like he had a terribly dry mouth and he

play15:47

licked his lips and constantly smacked

play15:49

his lips together and it absolutely

play15:52

drove me crazy and I know that I should

play15:55

have said something but I didn't and as

play15:57

a listener and a critique I should have

play16:00

said something so he would be aware of

play16:03

this and it would help him out in the

play16:05

future I think after a certain point I

play16:09

felt better about getting criticism from

play16:12

others actually it was easier I think

play16:14

I'm my part to receive criticism than it

play16:17

was to give criticism to others I

play16:20

probably everyone thinks that way but it

play16:24

but after a while it became easier I

play16:27

encourage my students that when they are

play16:28

critiquing each other they're not

play16:30

critiquing the person they're critiquing

play16:33

the speech that's very different

play16:36

now you can critique delivery you can

play16:38

critique the speech itself okay their

play16:41

words the organization etc that's not

play16:43

saying that something is wrong with that

play16:45

person as we said before criticism can

play16:49

be both negative and positive many of us

play16:51

have been socialized to be modest and

play16:53

have never learned how to take

play16:55

compliments with ease and grace for

play16:57

example hub I've heard from a lot of our

play16:59

viewers of this particular series that

play17:01

they really find you an attractive host

play17:04

for this program they complement

play17:06

everything from your light green eyes

play17:07

and are curious about whether you've

play17:08

contacts or not to talking about your

play17:11

vocal characteristics and your you know

play17:13

your general journalistic kind of

play17:15

broadcast your voice all those kinds of

play17:17

things now imagine if you will that one

play17:19

of those viewers is sitting here right

play17:21

now with you today and they make some of

play17:22

those comments how would you respond to

play17:24

that it was easy to get a little bashful

play17:26

and stuff like that about something like

play17:28

that but you just have to say thank you

play17:30

and move on

play17:30

you know you've got a you got a job to

play17:32

do you gotta keep going yes and they

play17:34

aren't contacts that's they are

play17:36

non-contact that's right when someone

play17:38

compliments you on your speech a simple

play17:40

thank you is an appropriate reply then

play17:42

filed a comment away with others to call

play17:44

upon the next time you're asked to make

play17:46

a presentation you'll want to do the

play17:48

same good thing again

play17:49

you know flattered you can be

play17:52

embarrassing suggestions for improvement

play17:54

are even more difficult to swallow it's

play17:56

easy to get on the defensive especially

play17:58

if you've worked hard in a speech or if

play18:00

the subject is an intensely personal one

play18:02

that's why I ask my students not to put

play18:05

their negative comments that they have

play18:07

about another speaker in an oral format

play18:09

but rather to write it down to use a

play18:11

written critique form to express those

play18:13

negative kinds of comments that way it's

play18:15

not so public and not so humiliating for

play18:17

the speaker who may have made several

play18:19

errors and doesn't necessarily want to

play18:21

be told about it in that situation I

play18:23

think it's real important to be positive

play18:25

in a classroom situation that I have

play18:27

it's a project that a person is working

play18:29

on it's not a speech so they're not like

play18:31

right out in the front but we do have a

play18:33

session where we do some oral comments

play18:35

and we try to accentuate the positive

play18:37

things what's good about this what can

play18:39

we talk about this really good and if

play18:41

there are some things that that are

play18:42

maybe not completely 100% positive you

play18:45

know we talk about those in very open

play18:48

very broad terms not very personal not

play18:51

very pointed and and maybe some of the

play18:53

other comments are made a little bit

play18:55

later in a written form yes and because

play18:57

it's a project rather than a speech that

play18:59

probably is appropriate in that

play19:00

situation if you're the giver of

play19:03

negative criticism always word your

play19:05

remarks in the kindest possible way

play19:07

don't apologize for your opinions but be

play19:10

considerate of the feelings of others

play19:12

you don't necessarily have to tread on

play19:14

eggshells but on the other hand you do

play19:16

need to recognize that what you say is

play19:19

going to have a powerful impact on who

play19:21

they are the language that is used in

play19:23

critiques is very important because if

play19:26

you say well that was a stupid way of

play19:29

doing it then you are evaluating that

play19:32

person not the speech now if you want to

play19:35

say that there was a problem with the

play19:36

way someone did something be very

play19:38

specific say when you were tapping your

play19:40

fingers on the podium that became a

play19:43

distraction to

play19:44

your speech so I missed some of what you

play19:46

were saying that doesn't mean that it

play19:49

was stupid it just you know it's it lays

play19:51

out the behavior and the results of it

play19:53

rather than adding that evaluative

play19:56

dimension which says you know it was

play19:58

stupid it was bad it was wrong

play20:00

feedback always helps you know when they

play20:03

when they tell you the positive things

play20:06

that you do I mean I think there needs

play20:07

to be a balance between negative and

play20:09

positive things that you do here's a bad

play20:11

thing but this is something you did

play20:12

really good and that way you know it

play20:15

doesn't feel like you've just been torn

play20:16

apart by by your class my first class

play20:19

that I provided criticism it was orally

play20:22

where I was asked to provide first a

play20:25

positive comment and then some

play20:27

suggestions for improvement to the

play20:29

student and the fact that I started out

play20:32

with a positive comment really helped

play20:34

because then I could see the person

play20:35

beaming and sometimes I think then they

play20:38

didn't it didn't hurt as much that I was

play20:40

saying and your foot tapped a bit turned

play20:43

this beach or whatever the the problem

play20:45

was so I became more comfortable with

play20:48

that but the the way that I'm probably

play20:50

most comfortable with giving criticism

play20:52

would be in a written form and later on

play20:56

in my speech communication classes that

play20:58

is the form that we took so that the

play21:01

individual giving the speech would walk

play21:02

away maybe with five forms with maybe

play21:05

you know 10 or 15 sentences in total

play21:09

that they could look at and really learn

play21:11

from and if it hurts too much to look at

play21:14

right away I know they went back to them

play21:16

and looked at them later because I did

play21:17

when people provided the written

play21:19

comments as a speaker you have to

play21:21

understand that when you're getting

play21:24

constructive criticism it's just that

play21:27

it's designed to help you if you look at

play21:29

it at that as that then you can take

play21:31

from that okay what can I do what

play21:34

behavior can I engage in to alleviate

play21:37

this criticism the next time for me I

play21:40

often find my students tell me I talk

play21:42

very fast okay I know that I talk very

play21:45

fast so as a speaker I have to say okay

play21:48

I need to be aware of the rate that I'm

play21:51

speaking so I need to begin to slow down

play21:54

maybe that means that I need to take

play21:56

particular care and our ticket

play21:58

relating my words and in doing that that

play22:00

will automatically slow down my speech

play22:03

okay so as a speaker take your criticism

play22:06

and if people are focusing on behaviors

play22:09

figure out what you can do with that

play22:11

behavior or how you can stop that

play22:13

behavior in order to improve your

play22:15

speaking the first night of class I was

play22:17

very nervous and I was very fidgety when

play22:21

I got up in front of the audience and

play22:23

through practice and throughout the

play22:26

course of the semester and so forth I

play22:30

was able to see what I was doing wrong

play22:33

and I was critiqued by my audiences and

play22:36

especially the teacher and so I was

play22:39

aware of what I was doing because at the

play22:41

beginning I was not aware I didn't know

play22:43

that I was rocking back and forth and

play22:45

swaying from side to side and after

play22:49

listening to my fellow students and my

play22:52

teacher I became aware of this and

play22:54

through my practice I was able to see

play22:59

that I was doing it even at home when I

play23:01

was practicing I would catch myself and

play23:03

so I would start over again and I would

play23:06

in the back of my mind that was always

play23:08

there to make sure I knew how I was

play23:11

standing and that I wasn't moving around

play23:13

and with the use of my note cards that

play23:16

helped me a little I think the best way

play23:18

to receive criticism from others was not

play23:23

in a threatening way but in a way that

play23:26

they suggested Roger this is what you

play23:29

were doing maybe next time you could try

play23:31

this and that always felt good because

play23:34

it didn't only come with with criticism

play23:37

but it came with an idea that I could

play23:41

use on my next speech something that a

play23:43

way to improve then not just you know

play23:46

you really need to stop standing there

play23:48

and moving around like you are and so

play23:51

that helped a lot one of the things that

play23:54

the instructor called to my attention

play23:56

and I wasn't aware of it at all is that

play23:58

when I was standing and we weren't using

play24:00

a podium at this particular time but it

play24:02

was a table and I had my notes lying on

play24:05

the table in front of me since I where

play24:08

trifocals once you get something into

play24:10

focus you don't want to move

play24:11

and so he said that you know maybe if

play24:15

you looked a little more relaxed and

play24:17

moved around he said you're standing

play24:18

pressed right up against the table and

play24:20

it it looks awkward or uncomfortable and

play24:23

I said well the reason for it was and he

play24:25

said well now that I know there's a

play24:27

reason but maybe you might still want to

play24:29

you know work on a different technique

play24:32

that doesn't look quite so stifling or

play24:35

something that a student who anytime he

play24:37

spoke he would be so nervous that he

play24:38

would scratch I mean he would just get

play24:40

itchy all over

play24:41

he was just scratch and scratch and

play24:43

scratch rather than simply telling him

play24:44

you need to stop scratching I would say

play24:47

why don't you try just holding your

play24:50

hands down in front of you by holding

play24:53

your hands you're preventing them from

play24:55

scratching he did not have gestures but

play24:58

he was not scratching and I mean to the

play25:01

point where it made other people

play25:03

uncomfortable even if I talked about it

play25:05

you know I get itchy but you know by

play25:07

doing that by holding his hands he was

play25:10

able to stop engaging in a very

play25:13

distracting behavior in his delivery

play25:16

so take the criticism look at the

play25:19

behavior that is being criticized figure

play25:21

out what you can do in order to

play25:24

alleviate that criticism or stop that

play25:27

behavior or remedy that behavior or if

play25:29

it's not engaging in gesture to figure

play25:31

out how you can begin to feel more

play25:33

comfortable using gestures you know so

play25:36

the key is focusing on okay

play25:38

this has been identified as a problem

play25:39

what can I do to fix it when people tell

play25:42

me what is wrong in a speech that I give

play25:45

and how to fix it I appreciate that

play25:47

because I feel that there's little point

play25:50

and just continuing to give speeches if

play25:52

you're never going to improve that you

play25:54

should constantly improve so I do

play25:56

appreciate and value that criticism but

play25:59

I really value most of all suggestions

play26:02

for improvement because oftentimes if I

play26:04

made the mistake I may not realize that

play26:07

there's a problem with it and therefore

play26:09

if I don't know it's a problem I won't

play26:10

know how to correct it generally so

play26:12

their point of view really brings more

play26:15

life to to the way that I change my

play26:18

speeches in the future than if i just

play26:20

depended on my own criticism of my work

play26:23

when your speech received suggests

play26:26

for improvement take them in the helpful

play26:28

spirit in which they're intended and you

play26:30

may not agree but you should always

play26:32

listen with an open mind after all this

play26:34

is your audience speaking to you if they

play26:37

miss read your intent or didn't follow

play26:39

your arguments or thought you were

play26:40

serious when you were joking you'll need

play26:43

to make some changes in order to

play26:44

communicate more effectively next time

play26:46

all critiques should be judged in

play26:48

context if only one audience member

play26:50

suggests a modification in your delivery

play26:52

you might overlook it if it's echoed by

play26:55

several others you should seriously

play26:56

consider making a change for example

play26:59

imagine that one person evaluating your

play27:01

speech talked about the

play27:02

inappropriateness of your language they

play27:05

suggested it was too complicated too

play27:07

complex they didn't understand it it

play27:08

went over their head but maybe several

play27:10

others in the audience took your

play27:12

language as something to be especially

play27:14

complimentary of they talked about how

play27:16

it was appropriate it was expressive and

play27:18

they understood exactly what your

play27:19

content was just because of the language

play27:22

choices you made in that instance what I

play27:24

would do is disregard the comments have

play27:26

one person in order to look at the

play27:28

majority of comments that really

play27:29

suggested the language was exactly

play27:31

appropriate for that particular topic

play27:33

your ability to give constructive

play27:35

criticism and take it will greatly

play27:37

enhance your contributions to this

play27:39

public speaking course in the world

play27:41

outside of the classroom critical

play27:44

evaluations of the speeches of others

play27:46

are integral to a free society your

play27:49

usefulness in that society will be

play27:51

measured by your ability to think for

play27:53

yourself and to express your opinions in

play27:56

a constructive way now speech criticism

play27:59

is not something to be feared it really

play28:02

is a challenge to be met and mastered we

play28:05

are oftentimes regaled with the official

play28:07

vernacular that Singapore is an island

play28:10

paradise there is an old adage which

play28:15

says the proof of the pudding lies in

play28:19

the eating the number of emigrations by

play28:23

native bon Singaporeans fleeing Li Kuan

play28:26

Yew's island paradise is quite

play28:29

phenomenal given the size of the

play28:32

population as we all know emigration is

play28:38

a major

play28:39

matic experience in anyone's life

Rate This
β˜…
β˜…
β˜…
β˜…
β˜…

5.0 / 5 (0 votes)

Related Tags
Public SpeakingCriticismEvaluationCommunicationSpeech AnalysisFeedbackGender BiasEducationSelf-ImprovementAudience Engagement