Four Functions of Management Planning, Organizing, Leading Controlling Video Lesson and Example Yo

Rizwan Shaikh
23 Nov 201706:26

Summary

TLDRThis script delves into the comprehensive role of a manager, highlighting the four fundamental functions: planning, organizing, leading, and controlling. It emphasizes that effective management is not just about giving orders but involves strategic planning, resource allocation, motivational leadership, and performance evaluation. The script also touches on the additional function of staffing, which includes recruitment and training. These functions are crucial for achieving organizational success across various industries.

Takeaways

  • πŸ“ˆ Management encompasses planning, organizing, leading, and controlling, which are standard across various industries.
  • 🧩 Planning is the first step where managers create a detailed action plan towards organizational goals.
  • πŸ”„ Organizing involves distributing resources and arranging employees to execute the plan effectively.
  • πŸ—£οΈ Leading is about connecting with employees on an interpersonal level, inspiring and motivating them towards higher productivity.
  • πŸ” Controlling is the final function where managers evaluate results against goals and take corrective actions if needed.
  • πŸ”‘ Effective managers understand the importance of each function and how they build upon each other for organizational success.
  • πŸ“Š The planning process is ongoing and can be specialized based on different levels of organizational goals.
  • πŸ‘₯ Staffing, considered by some as a fifth function, involves evaluating, recruiting, selecting, training, and placing employees into suitable roles.
  • πŸ’‘ A manager's role is not just about giving orders but also about strategic thinking and people management.
  • πŸ› οΈ Ineffective managers can be identified by their lack of adherence to these fundamental management functions, which can be improved upon.

Q & A

  • What are the four primary functions of management?

    -The four primary functions of management are planning, organizing, leading, and controlling.

  • Why is planning an essential function for a manager like Melissa?

    -Planning is essential because it involves creating a detailed action plan aimed at achieving organizational goals, such as increasing sales during a specific period.

  • Can you explain the organizing function in the context of Melissa's role as a marketing manager?

    -Organizing for Melissa involves distributing resources, assigning roles, delegating authority, and providing directions to her sales team to efficiently execute the sales plan.

  • What does leading entail for a manager, and how does it differ from managing?

    -Leading involves connecting with employees on an interpersonal level, communicating, motivating, inspiring, and encouraging them towards higher productivity. It differs from managing by inspiring voluntary compliance and belief in the leader's vision.

  • How does the controlling function help in achieving organizational success?

    -Controlling helps by evaluating the results against set goals, identifying if goals are not being met, and taking corrective actions to ensure the organization continues to work towards its objectives.

  • What is the purpose of the staffing function, which is sometimes considered the fifth function of management?

    -The staffing function involves evaluating, recruiting, selecting, training, and placing individuals into job roles to ensure the organization has the right workforce to meet its operational needs.

  • Why is it important for managers to perform all four management functions properly?

    -Performing all four management functions properly ensures that organizational goals are met effectively and contributes to the overall success of the organization.

  • How does the planning function vary based on different organizational levels?

    -Planning varies based on organizational levels by focusing on goals specific to the entity's scope, such as division, department, or team goals.

  • What steps might Melissa take as part of her planning function to increase sales?

    -Melissa might increase advertisements, place items on sale, increase required customer contact, or reach out to prior customers to increase sales.

  • How does the controlling function involve setting performance standards for employees?

    -In the controlling function, managers like Melissa set performance standards, continuously evaluate job performance, and provide feedback to ensure goals are met or exceeded.

  • Why is it crucial for managers to understand the interdependence of the four management functions?

    -Understanding the interdependence of the four functions is crucial because each step builds upon the previous one, creating a cohesive process that drives the organization towards its goals.

Outlines

00:00

πŸ“ˆ The Four Functions of Management

This paragraph introduces the core functions of management, which are planning, organizing, leading, and controlling. It emphasizes that these functions are not only visible in the actions of managers but also involve significant behind-the-scenes work. Planning involves creating a detailed action plan towards an organizational goal, organizing is about distributing resources and assigning roles, leading is about interpersonal connection and motivation, and controlling is about evaluating results and taking corrective actions. The paragraph uses the example of a marketing manager, Melissa, to illustrate how these functions are applied in practice. It also mentions a fifth function, staffing, which includes evaluating, recruiting, selecting, training, and placing individuals into job roles.

05:02

πŸ”„ The Management Process and Staffing Function

This paragraph reinforces the idea that the four functions of managementβ€”planning, organizing, leading, and controllingβ€”are universal across industries and should be seen as a process where each step builds upon the previous one. It reiterates the importance of planning as the first step, organizing as the second, leading as the third, and controlling as the final step. The paragraph also briefly touches on the staffing function, which is about managing the workforce by evaluating, recruiting, selecting, training, and placing individuals into appropriate job roles to ensure the organization's smooth operation.

Mindmap

Keywords

πŸ’‘Management

Management refers to the process of overseeing and making decisions to ensure the effective and efficient use of resources to achieve organizational goals. In the video, management is discussed as encompassing more than just giving orders; it involves strategic planning, organizing, leading, and controlling. The video emphasizes that effective management is crucial for organizational success across various industries.

πŸ’‘Planning

Planning in management is the first step where a detailed action plan is created to achieve organizational goals. The video uses the example of a marketing manager, Melissa, who aims to increase sales in February. She must map out the necessary steps, such as increasing advertisements or contacting prior customers, to achieve this goal. Planning is depicted as an ongoing and highly specialized process that is tailored to different levels within an organization.

πŸ’‘Organizing

Organizing is the second managerial function that involves distributing resources and organizing employees according to the plan. In the context of the video, Melissa needs to identify roles, assign the right employees to carry out her plan, delegate authority, and provide directions. This function is crucial for ensuring that the team can work efficiently towards the planned goals without barriers.

πŸ’‘Leading

Leading is the third function of management, which is about connecting with employees on an interpersonal level. It goes beyond task management to include communication, motivation, inspiration, and encouragement towards higher productivity. The video points out that not all managers are leaders, and employees may follow a leader voluntarily because they believe in the leader's values and inspiration, unlike a manager whose directions are followed out of obligation.

πŸ’‘Controlling

Controlling is the final function of management, where the manager evaluates the results against the goals and takes corrective actions if necessary. The video illustrates this with the scenario where Melissa notices her team is behind in sales and needs to ensure the second half of February is more productive. Controlling also involves setting performance standards and continuously evaluating job performance, which is vital for achieving and exceeding organizational goals.

πŸ’‘Staffing

Staffing, mentioned as a potential fifth function of management, involves evaluating, recruiting, selecting, training, and placing individuals into job roles. The video suggests that managers must assess workforce needs, identify where employees need to be added, trained, or removed, and make those changes to maintain business operations. This function is crucial for ensuring the right people are in the right roles to support the organization's goals.

πŸ’‘Resources

Resources in the context of the video refer to the assets, including human, financial, and material, that a manager must distribute and organize to achieve the plan. The video highlights the importance of resource allocation in the organizing function, where Melissa must ensure the right resources are available for her team to execute the sales plan effectively.

πŸ’‘Productivity

Productivity in the video is linked to the output and efficiency of employees in achieving organizational goals. It is particularly associated with the leading function, where a manager's ability to inspire and motivate can lead to higher levels of productivity. The video suggests that employees are more likely to be productive when they are led by someone they believe in and are inspired by.

πŸ’‘Corrective Actions

Corrective actions are measures taken by a manager when the plan is not being met or when there are deviations from the goals. In the video, this is exemplified by Melissa needing to increase the productivity of the second half of February to meet the sales goal. Corrective actions are a part of the controlling function and are essential for adjusting strategies to achieve the desired outcomes.

πŸ’‘Performance Standards

Performance standards are the benchmarks set by a manager to evaluate the effectiveness of employees' work. The video mentions that controlling includes setting these standards and continuously evaluating job performance. Performance standards are crucial for ensuring that employees meet the expectations set by the organization and are aligned with the overall goals.

Highlights

Management involves more than just telling others what to do.

Managers complete four major functions: planning, organizing, leading, and controlling.

Managerial behaviors are often unseen, with much time spent on planning and organizing behind the scenes.

The four functions of management are standard across industries.

Effective managers understand how to use the four functions to achieve organizational success.

Planning involves creating a detailed action plan aimed at organizational goals.

Organizing requires distributing resources and organizing employees according to the plan.

Leading is about connecting with employees on an interpersonal level, beyond just managing tasks.

Controlling is evaluating the results against goals and taking corrective actions if needed.

Planning is an ongoing step and can be highly specialized based on various organizational levels.

Organizing involves assigning roles, delegating authority, and providing directions for employees.

Leadership inspires and encourages employees towards higher productivity.

Controlling includes setting performance standards and continuously evaluating job performance.

Staffing is considered a fifth function, involving recruiting, selecting, training, and placing individuals into job roles.

Managers must first plan, then organize, lead, and finally evaluate the effectiveness of the plan.

Each managerial function builds on the previous one in a process towards organizational success.

The four functions of management are critical for achieving organizational goals and success.

Transcripts

play00:02

management involves far more than just

play00:04

telling others what to do before any of

play00:07

you decide that you think you can do

play00:08

your boss's job let's take a look more

play00:11

into what a manager does the major

play00:13

functions that a manager completes can

play00:15

be categorized into four different

play00:18

functions known as planning organizing

play00:21

leading and controlling for some of us

play00:24

we only see the final two leading and

play00:26

controlling but you should know that for

play00:28

every managerial behavior you do see

play00:32

there is an equal amount that you do not

play00:34

behind the manager's closed door they

play00:36

spend a good deal of their time planning

play00:39

and organizing so that they can

play00:41

effectively carry out the functions of

play00:43

leading and controlling now before you

play00:45

think your boss is different you should

play00:47

know that the four functions of

play00:49

management are standard across

play00:51

industries whether that be in a

play00:52

manufacturing plant a home office a

play00:55

grocery store a retail store a

play00:58

restaurant a hotel or even an amusement

play01:00

park

play01:01

effective managers understand how

play01:03

planning organizing leading and

play01:05

controlling are used to achieve

play01:08

organizational success

play01:10

unfortunately i do not have a rebuttal

play01:12

for those of you who have ineffective

play01:14

managers but perhaps learning a little

play01:16

bit more about the four functions of

play01:18

management will help to identify what

play01:20

steps your ineffective manager needs to

play01:22

take to become an effective one try to

play01:24

think of the four functions as a process

play01:27

where each step builds on each other

play01:30

managers must first plan

play01:32

then organize according to that plan

play01:35

lead others to work towards the plan

play01:38

and finally evaluate the effectiveness

play01:40

of the plan these four functions must be

play01:43

performed properly and when done well

play01:45

become the reason for organizational

play01:47

success the first of managerial

play01:50

functions is planning in this step the

play01:52

manager will create a detailed action

play01:54

plan aimed at some organizational goal

play01:57

for example let's say melissa the

play01:59

marketing manager has a goal of

play02:01

increasing sales during the month of

play02:03

february melissa needs to first spend

play02:05

time mapping out the necessary steps she

play02:08

and her team of sales representatives

play02:10

must take so that they can increase

play02:12

sales numbers these steps might include

play02:14

things like increasing advertisements in

play02:16

a particular region placing some items

play02:18

on sale increasing the amount of

play02:20

required customer to sales rep contact

play02:23

or contacting prior customers to see if

play02:25

they're interested in purchasing

play02:27

additional products the steps are then

play02:29

organized into a logical pattern so that

play02:32

melissa and her team can follow it

play02:34

planning is an ongoing step and can be

play02:36

highly specialized based on

play02:38

organizational goals division goals

play02:40

departmental goals and team goals it is

play02:43

up to the manager to recognize what

play02:45

goals need to be planned within their

play02:47

individual area the second of the

play02:48

managerial functions is organizing this

play02:51

step requires melissa to determine how

play02:54

she will distribute resources and

play02:56

organize her employees according to the

play02:58

plan melissa will need to identify

play03:00

different roles and ensure that she

play03:02

assigns the right amount of employees to

play03:04

carry out her plan she will also need to

play03:06

delegate authority assign work and

play03:09

provide directions so that her team of

play03:11

sales representatives can work towards

play03:13

higher sales numbers without having

play03:15

barriers in their way the third function

play03:17

of management is leading in this step

play03:20

melissa spends time connecting with her

play03:22

employees on an interpersonal level this

play03:25

goes beyond simply managing tasks rather

play03:27

it involves communicating motivating

play03:30

inspiring and encouraging employees

play03:33

towards a higher level of productivity

play03:36

not all managers are leaders an employee

play03:38

will follow the directions of a manager

play03:40

for how to perform a job because they

play03:42

have to but an employee will voluntarily

play03:45

follow the directions of a leader

play03:47

because they believe in who they are as

play03:49

a person what they stand for

play03:52

and for the manner in which they are

play03:53

inspired by the leader controlling is

play03:55

the final function of management once

play03:58

the plan has been carried out evaluate

play04:00

the results against the goals if a goal

play04:02

is not being met the manager must also

play04:04

take any necessary corrective actions to

play04:07

continue to work towards that goal for

play04:09

example if melissa noticed that her team

play04:12

was behind in their sales halfway

play04:14

through february she will need to put in

play04:15

place the necessary provisions to ensure

play04:17

that the second half of february is

play04:20

twice as productive as the first half so

play04:23

that by the end of the month the

play04:24

original sales goal will be met or

play04:26

exceeded because the control process

play04:29

also includes setting performance

play04:31

standards for employees and continuously

play04:34

evaluating their job performance melissa

play04:36

will speak with each of her sales reps

play04:38

individually to review their performance

play04:41

some have added a fifth function for

play04:43

managers known as staffing staffing is

play04:46

the task of evaluating recruiting

play04:48

selecting training and placing

play04:50

appropriate individuals into divine job

play04:52

roles a manager must spend time

play04:54

evaluating their workforce needs

play04:56

discovering where employees need to be

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added trained or removed and then make

play05:01

those changes so that the organization

play05:03

can continue business as usual

play05:07

let's review there are four functions of

play05:09

management that span across all

play05:11

industries they include planning

play05:14

organizing leading and controlling you

play05:17

should think about the four functions as

play05:18

a process where each step builds on each

play05:21

other managers must first plan

play05:24

then organize according to that plan

play05:26

lead others to work towards the plan and

play05:29

finally evaluate the effectiveness of

play05:31

the plan planning is the first step

play05:33

whereby a manager will create a detailed

play05:36

action plan aimed at some organizational

play05:38

goal organizing is the second step which

play05:41

involves the manager determining how to

play05:43

distribute resources and arrange

play05:46

employees according to the plan leading

play05:48

is the third step that is accomplished

play05:50

by communicating motivating inspiring

play05:54

and encouraging employees towards a

play05:56

higher level of productivity controlling

play05:58

is the final function of the management

play06:00

where a manager will once a plan has

play06:02

been carried out evaluate the results

play06:04

against the goals if a goal is not being

play06:06

met the manager must also take any

play06:09

necessary corrective action needed to

play06:11

continue to work towards that goal some

play06:13

have added a fifth function for managers

play06:15

known as staffing

play06:17

staffing is the task of evaluating

play06:19

recruiting selecting training and

play06:22

placing appropriate individuals into

play06:24

divine job roles

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Related Tags
Management FunctionsOrganizational SuccessPlanning StrategiesResource DistributionLeadership SkillsProductivity BoostGoal SettingPerformance EvaluationEmployee MotivationStaffing Process