Bab yang Hilang - Sejarah Pos

Summary

The video script narrates the transformation of Indonesia's postal service, from its elitist roots during the Dutch colonial era to its current state amidst technological advancements. It highlights the decline in personal mail exchanges, now overshadowed by corporate and institutional communications, and the shift towards digital platforms for personal correspondence. The script also delves into the historical significance of the postal service during the Indonesian Revolution and its enduring commitment to serve remote areas, reflecting on the challenges and innovations faced by PT Pos Indonesia in adapting to modern times.

Takeaways

• 📬 The script discusses the changing role of the Indonesian postal service, with a personal story of Margono, a postman who has worked for 28 years and has seen a decline in personal letters and an increase in institutional mail.
• 🚴‍♂️ Margono's experience highlights the shift in public interaction with the postal service, from eagerly awaiting personal letters to often being chased away due to the prevalence of bills and institutional correspondence.
• 📈 The script provides historical data showing a significant drop in personal mail from 550 million pieces in 1997 to just 43 million in 2010, reflecting the impact of digital communication on traditional mail.
• 🏢 The Indonesian postal service has faced competition from 900 private companies in the same industry, but it still retains loyal customers due to its affordability compared to other delivery services.
• 📲 The script mentions the preference of people for faster and cheaper communication methods like SMS, BBM, and email, but the postal service remains important for sending certain items like packages and documents.
• 🏛️ The script references the historical significance of the postal service, including its origins during the Dutch colonial era and its evolution through various periods, such as the Japanese occupation and the Indonesian revolution.
• 📚 The Indonesian Postal Museum in Bandung is highlighted, showcasing a collection of 131,000 stamps and postal service equipment since the Dutch colonial era.
• 🛣️ The script describes the 'Grote Postwag' or 'Great Postal Road' built by the Dutch to protect Java from British threats, which significantly reduced mail transit times.
• 📈 The script indicates the importance of the postal service during the Indonesian revolution, where it played a crucial role in delivering important messages and currency across the country.
• 🌐 The script acknowledges the impact of technological advancements on the postal service, with the introduction of the telegraph and telephone during the Dutch era and the current challenges posed by digital communication.
• 🏞️ The Indonesian postal service is committed to reaching remote areas, ensuring that even the most isolated communities have access to postal services, reflecting its extensive infrastructure and network.

Q & A

What is the profession of Margono and how long has he been doing it?

Margono is a mail courier who has been working in this profession for 28 years.

What has changed in the type of mail Margono delivers?

The type of mail Margono delivers has changed from predominantly personal letters to mostly bills and correspondence from institutions like banks or government agencies.

How has the public's attitude towards mail delivery changed over time?

The public's attitude has become less welcoming and patient, with instances of impatience and even hostility towards mail couriers.

What is the impact of technological advancements on the postal service?

Technological advancements have led to a decrease in the volume of personal mail and an increase in electronic communication, impacting the traditional postal service.

What was the volume of mail and packages handled by PT Pos Indonesia in 1997 and how did it change by 2010?

In 1997, PT Pos Indonesia handled 725 million pieces of mail and packages, with 550 million being personal. By 2010, the total volume dropped to 213 million pieces, with only 43 million being personal mail and packages.

How has the competition affected PT Pos Indonesia?

The emergence of 900 private companies in the same business field has created competition for PT Pos Indonesia, but it still retains loyal customers.

What are the advantages of using the postal service for certain types of mail?

The postal service is preferred for certain items like packages and documents due to its affordability compared to other delivery services.

What historical changes has the postal service in Indonesia experienced?

The postal service in Indonesia has undergone changes from the Dutch East India Company era, through the Japanese occupation, to the modern era, adapting to technological advancements and shifts in communication methods.

What is the significance of the 'Jalan Raya Pos' during the Dutch colonial period?

The 'Jalan Raya Pos' or Great Post Road was built to strengthen Java against British threats and to improve the efficiency of mail delivery, reducing the travel time significantly.

How did the postal service contribute during the Indonesian independence period?

During the independence period, the postal service played a crucial role in delivering important messages, orders, and the new Republic of Indonesia's currency to various regions.

What is the current infrastructure of PT Pos Indonesia and how does it serve remote areas?

PT Pos Indonesia has a vast infrastructure with 24,000 service points reaching 100% of the districts and sub-districts, ensuring service even in the most remote areas.

How is PT Pos Indonesia adapting to modern challenges and maintaining its relevance?

PT Pos Indonesia is undergoing various innovations and changes to better serve the public, including the development of online services and maintaining affordable rates.

Outlines

00:00

📬 The Changing Landscape of Postal Services

This paragraph introduces Margono, a postman with 28 years of experience, reflecting on the shift in the nature of mail delivery. Once a cherished service, personal letters have been replaced by bills and institutional correspondence. The public's reaction to the arrival of the postman has also changed, with less enthusiasm and sometimes even hostility. The paragraph highlights the decline in personal mail and the emotional impact on postmen like Agus Wiatmojo, who often faces unfriendly receptions while delivering bills.

05:02

📈 Decline in Personal Mail and the Evolution of Communication

The second paragraph discusses the significant drop in personal mail handled by PT Pos Indonesia, from 550 million pieces in 1997 to just 43 million in 2010. The script also mentions the emergence of 900 private companies as competitors in the delivery market. Despite the competition and the prevalence of modern communication methods like SMS, email, and BBM, PT Pos Indonesia retains loyal customers who prefer its services for sending parcels and documents due to its affordability. The paragraph also touches on the historical challenges faced by the postal service, including the introduction of the telegraph and telephone during the Dutch colonial era.

10:04

🏰 Historical Developments and the Role of Postal Services

This paragraph delves into the historical context of postal services in Indonesia, starting from the Dutch East India Company era, through the Japanese occupation, and into the Indonesian independence period. It describes the transformation of the postal system from an elitist service to a public utility, with the establishment of the first post office in Batavia in 1747. The script also covers the strategic importance of the postal service during the war of independence, its role in disseminating information about the newly formed Republic of Indonesia, and its continued relevance despite the challenges of literacy and technological advancements.

15:05

🌐 Modernization and the Future of PT Pos Indonesia

The final paragraph focuses on the modernization efforts of PT Pos Indonesia, emphasizing its extensive infrastructure and commitment to serving even the most remote areas of the country. With 24,000 service points reaching every district and sub-district, PT Pos Indonesia aims to remain accessible and affordable. The script also addresses the company's adaptation to the digital age, with the introduction of online services, and its determination to innovate and stay relevant amidst the challenges of the 21st century.

Keywords

💡Postman

A postman is a person who delivers mail and packages to recipients. In the context of the video, the postman named Margono has worked for 28 years, and the script reflects on the changing nature of his job due to the decline in personal mail and the rise of institutional correspondence. The postman's role is central to the video's theme of the evolution of postal services.

💡Personal Mail

Personal mail refers to letters and packages sent between individuals. The video script indicates a shift from personal mail to a dominance of correspondence from institutions like banks or government agencies. This change is significant as it reflects the societal transition from personal communication to more digital and institutional interactions.

💡Institution

An institution is an established organization in society, such as banks or government agencies. In the script, it is mentioned that the majority of mail now comes from institutions rather than personal letters, indicating a change in the nature of postal services from personal to more business-oriented.

💡Consumer

A consumer is an individual who uses goods or services produced by a business or institution. The script mentions the shift from 'business to consumer' (B2C), highlighting the changing focus of postal services to cater more to individual customers' needs, such as bill payments and personal packages.

💡Technology Advancement

Technology advancement refers to the progress or development of technology over time. The video discusses how rapid technological advancements have changed communication behaviors, leading to a decrease in traditional mail and an increase in digital communication methods.

💡Telecommunication

Telecommunication is the transmission of information over distances through various types of signals. The script mentions the impact of telecommunication, such as the telegraph and telephone, on postal services, indicating how these technologies have historically influenced the way information is sent and received.

💡Monopoly

A monopoly is a situation where a single company or entity has control over a market or industry. The script refers to PT Pos Indonesia's past monopoly over mail and package delivery services, which has since been challenged by the emergence of private companies in the same field.

💡Customer Loyalty

Customer loyalty is the faithfulness of customers to repeatedly use a company's products or services. Despite competition and changes in the market, the script notes that PT Pos Indonesia still has loyal customers who prefer their services for certain types of mail and packages.

💡SMS, BBM, and Email

These terms refer to different methods of digital communication: Short Message Service (SMS), BlackBerry Messenger (BBM), and electronic mail (Email). The script contrasts these modern communication methods with traditional mail, suggesting that while they are faster and cheaper, there are still instances where traditional postal services are preferred for certain items.

💡Postal History

Postal history encompasses the development and evolution of postal services over time. The script delves into the historical aspects of postal services in Indonesia, from the Dutch East India Company era to the Japanese occupation and the struggle for independence, illustrating the enduring nature of postal services amidst various societal changes.

💡Infrastructure

Infrastructure refers to the fundamental physical and organizational structures needed for the operation of a society or enterprise. The video mentions PT Pos Indonesia's extensive network, reaching all regencies and districts, which is crucial for understanding the company's reach and impact on society.

Highlights

Margono has been a mail carrier for 28 years, witnessing a shift from personal letters to institutional communications.

The transition from personal letters to bills and corporate communications has changed the nature of mail delivery.

Agus Wiatmojo, a mail carrier, often faces unfriendly receptions while delivering bills, sometimes even being chased by dogs.

The appreciation from recipients for personal letters is highlighted, showing the emotional connection to mail delivery.

The rapid and affordable development of information technology has changed communication habits, reducing personal mail.

PT Pos Indonesia once served 725 million letters and packages, with a drastic drop to 213 million in 2010, reflecting a societal shift.

The emergence of 900 private companies has challenged PT Pos Indonesia's monopoly in mail and package delivery.

Despite competition, PT Pos Indonesia retains loyal customers who prefer their services for certain items over other delivery services.

The historical role of the post office in the Dutch East Indies is explored, including the establishment of the first post office in 1747.

The museum of postal history in Bandung houses a collection of 131,000 postage stamps and equipment, showcasing the evolution of postal services.

The post system during the VOC era was limited to certain cities and used mainly for government correspondence.

The impact of the telegraph and telephone on postal services is discussed, leading to the establishment of telegraph and telephone offices.

During the Japanese occupation, postal services were taken over for strategic war purposes, and post offices were sometimes used as military headquarters.

The post played a significant role during the Indonesian independence struggle, delivering important messages and currency.

PT Pos Indonesia's extensive network reaches 100% of districts and sub-districts, including remote areas.

The post office's commitment to serving even the most remote communities is emphasized, regardless of the cost.

PT Pos Indonesia has evolved with online services and innovations to meet the needs of the modern society.

The documentary contemplates whether the post office will withstand the second historical blow, suggesting resilience and adaptability.

Transcripts

[Musik]

namanya Margono ia telah melakoni

profesi pengantar pos selama 28

tahun baginya masa-masa keemasan sebagai

Pak Pos telah berlalu kini orang tak

lagi saling berkirim

surat dulu itu memang khususnya

surat-surat pribadi ya itu lebih dominan

dan sementara saat ini yang dominan

kayaknya dari

instansi misalnya bank atau instansi

swasta atau instansi pemerintah ke ke

konsumen ketika kita datang itu

benar-benar di ditunggu gitu sehingga

kalau kita datang misalnya kata dulu

pakai Sepeda Kring kringing sudah lari

sehingga kadang-kadang tanpa dia sadari

hanya kadang yah pakai seadanya l

langsungemburu aja Pak Pos Gitu dan saat

ini biasanya sudah enggak nunggu Kenapa

karena kembali lagi bahwa sekarang dari

inasi ke konsumen nah biasanya

kebanyakan itu tagihan sehingga

kadang-kadang Oh surat k pakadak diterki

itu ada yang kayak gitu hal yang sama

dirasakan Agus wiatmojo dari 20 surat

yang diantarnya 18 di anaranya adalah

surat tagihan akibatnya sudah bisa

ditebak ia kerap menerima sikap kurang

bersahabat dari tuan rumah saya sampai

dikejar Anjir sampai mor-muor sepeda

motor Mas itu yang punya Ada tapi cuman

diam

mas baru ngantar surat Pak itu anjingnya

gak galak kok pak gak galak tapi ngejar

terus saya juga takut Mas cuman muter

gini aja sampai tiga kali baru orangnya

manggil anjingnya suruh masuk kita

ngantar apa surat itu masyarakat itu

menghargai Terima kasih Pak

Bos makasih walaupun ucapan terima kasih

aja kita senang mas rasanya kita puas

karena kita berhasil sampikan amanat itu

kepada orang tersebut pernah saya

mendapat itu Oh makasih Pak B ini buat

beli rokok buat beli es itu kadang

sering kayak gitu Itu untuk surat-surat

pribadi tapi kalau surat-surat tagihan

gak ada Mas

[Musik]

[Musik]

perkembangan teknologi informasi yang

cepat dan murah telah mengubah gaya

hidup termasuk perilaku komunikasi jarak

jauh masyarakat hari ini orang lebih

banyak berkomunikasi melalui jaringan

telepon dan internet tahun 1997 PT Pos

Indonesia melayani 725 juta pucuk surat

dan paket dari jumlah itu 550 juta di

anaranya adalah surat dan paket pribadi

tapi tahun 2010 jumlahnya anjelok hingga

213 juta pucuk hanya 43 juta pucuk yang

merupakan surat dan paket pribadi

sisanya surat menyurat dan paket untuk

kepentingan

[Musik]

korporasi pukulan lain adalah datangnya

pesaing bertahun-tahun PT Pos Indonesia

memonopoli bisnis pengiriman surat dan

paket Tapi kini ada 900 perusahaan

swasta yang mencangkul di lahan yang

sama

tapi perusahaan plat merah berumur 265

tahun ini tetap memiliki

pelanggan-pelanggan Setia

eh ya pakai SMS atau BBM atau email ya

mungkin lebih cepat lebih murah juga

tapi kan untuk yang barang-barang

tertentu seperti paket barang atau paket

dokumen saya lebih milih pos karena

lebih murah dibandingkan apa jasa

titipan yang lainnya kalau langganan

udah lama ya saya sejak Masih kuliah kan

sering karena orang tua saya di Jakarta

saya e kuliah di Jogja Jadi Sering pakai

jasa pos untuk apa kayak telegram atau

wesel gitu untuk orang tua minta ini

minta kiriman

uang pukulan yang dialami Pos hari ini

sejatinya adalah pukulan kedua dalam

sejarah pukulan pertama terjadi bahkan

sejak masa Hindia Belanda ketika

telegraf dan telepon ditemukan

ini museum pos Indonesia yang terletak

di sayap Timur Gedung Sate Bandung

gedung seluas 706 m per ini telah

difungsikan sebagai museum sejak

1931 dengan nama museum pos telegraf dan

telepon museum ini memiliki koleksi

131.000 keping prangco dan peralatan

layanan pos sejak masa Hindia

Belanda The Golden R adalah surat Raja

jadi surat pengiriman dulu t antar

kerajaan karena pakai tinta emas

dulu kegiatan pos atau surat-menyurat

sudah dilakukan sejak masa

kerajaan-kerajaan Nusantara meski

terbatas di kalangan elit dan diantar

langsung oleh para Utusan sistem

surat-menyurat mulai berubah pada era

kekuasaan VOC di

Nusantara nah ini adalah seragam pos

pada zaman Belanda yang hijau sama yang

coklat Kalau yang ini seragam pos pada

zaman Jepang eh setelah menjadi PT Pos

seragamnya kan beda-beda dari Perum biru

PT ini ini drill waktu PN

pos untuk kepentingan dagang VOC

menggunakan jasa pos meski terbatas di

kota-kota tertentu inilah tonggak

hadirnya pos modern di

nusantara pengiriman surat dan Paket

masih dititipkan pada kereta kuda dan

kapal laut milik

VOC jasa pengantaran ke rumah-rumah

belum dikenal ketika

ituat dan paket posilakkan di gedung

penginapan kota orang yang merasa akan

menerima surat atau paket harus rajin

mengecek ke gedung tersebut pos pada

masa Hindia Belanda elitis sifatnya

surat-surat yang muncul yang kita kenal

adalah surat-surat antara Kartini Dan

abendanon intinya itu di kalangan mereka

yang melek huruf saja Gubernur Jenderal

gw Baron Van imhof mendirikan kantor pos

pertama di Batavia pada 26 Agustus

1747 4 tahun kemudian didirikan kantor

pos Semarang disusul kota-kota

lain sejak itulah pos memiliki fungsi

pelayanan publik Masyarakat kini tinggal

menunggu surat dan paket diantar ke

pintu rumah

mereka udah ada juga eh pengiriman surat

tapi sistemnya secara kurir kan ada

pakai kuda ya yang pakai kuda ada

menjelang masuknya kekuasaan Inggris di

Hindia Belanda gubernor Jenderal Del

membangun grote poswag atau Jalan Raya

Pos sebagai upaya mempertahankan pulau

Jawa dari ancaman Inggris Jalan Raya Pos

ini terbentang dari Anyer di Banten

sampai ke Panarukan di Jawa Timur

sepanjang 1000 km menurut Sudarmono

sejarawan dari Universitas Negeri 11

Maret Solo banyak orang Salah kaprah

mengenai Jalan Raya Pos ini Jalan Raya

Pos tuh biasa umumnya dipakai namanya

Post tundan

jadi pos perjalanan pos tapi bukan

kantor

pos pos militer itu menunda

dulu penundaan itu untuk

beristirahat baru dilanjutkan pos tundan

berikutnya pembangunan jalan anyir

Panarukan berdampak pada kegiatan pos

waktu tempuh dari Jawa Barat ke Jawa

Timur yang sebelumnya 40 hari dapat

diperpendek menjadi 6 hari inheren ya b

keperluan perang dengan keperluan

penyebaran berita itu tentu tidak bisa

dilepaskan karena itu nah pengertian POS

sebenarnya juga bukan bukan Apa Eh

sempit surat-surat itu jadi bahwa di

jalan-jalan itu didirikan

pos-pos pos-pos yang memungkinkkan eh

kurir atau Apun yang membawa surat

membawa

barang itu melakukan semacam Apa itu e

transit awal abad ke-20 sistem pelayanan

pos mengikuti arus perkembangan

teknologi telegraf dan telepon namanya

pun menjadi telegra and telepon atau

jawatan pos telegraf dan telepon di

tahun

1906 Abdul muiz adalahra Seorang Kepala

Kantor di masa

hindandaa kapiku aahnya di kota-kota

Sumatera dan Jawa baginya telepon dan

telegraf berdampak pada perkembangan

kegiatan pos di Hindia Belanda persis

bagaimana pos digerus mesin faksiilii

dan surat-surat elektronik hari

ini orang selalu mengirim berita itu

melalui Tam karena sangat cepat daripada

mengirim

suratam bisa diterima oleh yang

bersangut dan pada hari itu juga punya

telepon itu lebih banyak orang Belanda

yang lebih banyak memakai telepon di

kantor pos eh kantor telepon adalah

orang-orang Indonesia

sebabnya jarang bahwa orang Indonesia

itu mempunyai telepon di

rumah di tengah ancaman telepon kegiatan

pos di Hindia Belanda masih dikuasai

elit karena sebagian besar rakyat

jajahan buta huruf

[Musik]

pada masa pendudukan Jepang jawatan pos

telepon dan telegraf diambil alih untuk

keperluan strategis perang Tak jarang

kantor pos menjadi markas

tentara kantor pos perangkasnya sudah

dibongkar sedangkan pada waktu itu belum

di belum ketahuan apakah yang membongkar

itu tentara Belanda yang sang

mengundurkan diri atau tentara Jepang

yang datang

menyerang baru pada 27 September

1945 jawatan pos telepon dan telegraf

Republik Indonesia yang berpusat di

Bandung dapat

direbot di masa perang kemerdekaan

antara 1945 hingga 1949 pos memiliki

peran yang

besar dengan jasa pos beberapa daerah

mendapat informasi bahwa telah Merdeka

suatu negara bernama

Indonesia pos juga berjasa mengirim ori

mata uang Republik Indonesia ke daerah

daerah di pada masa revolusi adalah

penyampaian surat surat

perintah kita tahu pada masa revolusi

atau yang lazim disebut perang

kemerdekaan tahun 45 sampai 50 itu kita

masih dalam suasana perang sehingga ee

di situ jasa antaran pos menjadi penting

misalnya dari segi militer itu penting

untuk menyampaikan ee

perintah-perintah surat-surat kawat dan

sebagainya Saya kira banyak di buku

Misalnya seperti Jenderal suderman

banyak menulis surat perintah itu tentu

diantarkan oleh jasa pos semacam itu

pengiriman uang Jelas pengiriman uang

itu jelas misalnya eh dari para para

gerilawan bagaimana mereka harus

mendapat

eh suplai

belanja seiring makin banyaknya rakyat

yang bisa baca tulis kegiatan pos pun

meningkat pesat

[Musik]

[Musik]

dengan sejarahnya yang panjang pos

Indonesia memiliki infrastruktur

jaringan terbesar di

nusantara terdapat 24.000 titik layanan

yang menjangkau 100% kabupaten dan

Kecamatan ser 42%

Kelurahan imigrasi

[Musik]

[Tepuk tangan]

terpencil Kami hadir di pelusok desa

Kami hadir di lereng-lereng gunung Kami

hadir di tempat-tempat terpencil untuk

melayani masyarakat yang tidak dijangkau

oleh siapapun kecuali oleh PT Pos

Indonesia

ada biaya yang memang

e kita persembahkan untuk masyarakat

di pedalaman ya di pinggiran atau

masyarakat di pelosok kita tetap e

Memberikan suatu biaya yang sangat

terjangkau oleh masyarakat ya agar

bertahan menghadapi

[Musik]

perubahanamanesiaiki Kantor Pos online

di seluruh

Indonesia kemudian masyarakat jangan

ragu lagi kepada PT Pos Indonesia Bahwa

saat ini PT Pos Indonesia tidak seperti

yang dibayangkan Ya sudah banyak

perubahan-perubahan di situ sudah banyak

inovasi yang kita e kita bikin semua itu

untuk kepentingan pada

masyarakat bayangan kantor pos sebagai

tempat para warga senior mengambil

pensiunan memang tak mudah hilang

terutama bagi generasi yang tak pernah

mengenal

prangko Kitalah yang akan menjadi saksi

Apakah pos bertahan pada pukulan

sejarahnya yang kedua

[Musik]

than