Verbal and Non-Verbal Communication

Summary

This instructional video delves into the nuances of verbal and non-verbal communication, emphasizing the importance of understanding both for effective interaction. It outlines the elements of verbal communication, such as appropriateness, brevity, clarity, ethics, and vividness, and contrasts them with non-verbal cues like body language, facial expressions, and personal adornment. The video aims to educate viewers on how to enhance their communication skills in various social contexts, ensuring they leave a positive impression and convey their messages accurately.

Takeaways

• 🗣️ Communication is a process of sharing and conveying messages or information, and can be done verbally or non-verbally.
• 📢 Verbal communication involves using words to relay a message, while non-verbal communication uses behavior to convey meanings.
• 🔍 Differentiate between verbal and non-verbal communication by recognizing their distinct types and uses.
• 🎯 Key aspects of effective verbal communication include appropriateness, brevity, clarity, ethics, and vividness.
• 👗 Adornment in non-verbal communication refers to how one presents oneself, influencing the impression made on others.
• ⏰ Chronemics is the use of time in communication, signaling interest or disinterest through the allocation of time spent with someone.
• 🤝 Haptics involves tactile communication, where the way one touches others can indicate the nature of the relationship.
• 💃 Kinesics is about body language, where gestures and movements convey messages or emotions without words.
• 😀 Facial expressions are a form of non-verbal communication that directly express emotions such as happiness, sadness, or anger.
• 👀 Oculusics, or eye behavior, can communicate feelings like dislike, judgment, or attraction through eye movements.
• 🗣️ Paralanguage involves the voice qualities and manner of speaking, conveying emotions like anger or nervousness through volume and speed.
• 🧍 Posture is a non-verbal cue that can show confidence or shyness through the position and stance of the body.
• 👥 Proxemics refers to the use of interpersonal space during communication, which can vary based on the relationship and cultural context.

Q & A

What are the two primary types of communication discussed in the video?

The two primary types of communication discussed in the video are verbal and non-verbal communication.

What does verbal communication refer to in the context of the video?

Verbal communication refers to an interaction where words are used to relay a message.

What are the key elements to consider when communicating verbally according to the video?

The key elements to consider when communicating verbally are appropriateness, brevity, clarity, ethics, and vividness.

What does the term 'appropriateness' in verbal communication mean?

Appropriateness in verbal communication means using language that is suitable to the environment or occasion, taking into account the characteristics and roles of the people involved.

How does the video define 'brevity' in the context of verbal communication?

Brevity in verbal communication is defined as using simple, yet precise and powerful words while avoiding unnecessary information or fillers.

What does 'clarity' in verbal communication entail?

Clarity in verbal communication entails clearly stating your message and expressing your ideas and feelings to avoid any assumptions and misunderstandings.

What is the importance of 'ethics' in verbal communication as mentioned in the video?

Ethics in verbal communication is important as it involves carefully choosing words in consideration of the gender, roles, ethnicity, preferences, and status of the people you are talking to.

Can you explain 'vividness' in verbal communication as discussed in the video?

Vividness in verbal communication refers to finding ways to charm your audience through the use of vivid words that help the receiver visualize what you are trying to say.

What are some of the types of non-verbal communication mentioned in the video?

Some of the types of non-verbal communication mentioned in the video include adornment, chronemics, haptics, kinesics, locomotion, facial expressions, oculusics, olfacts, paralanguage, posture, and proxemics.

How does the video describe 'kinesics' as a type of non-verbal communication?

Kinesics is described in the video as a type of non-verbal communication where individuals communicate through body language, such as nodding for agreement or shaking the head for disagreement.

What is 'proxemics' and how is it relevant to non-verbal communication?

Proxemics is the study of the way people use and perceive space in social interactions. It is relevant to non-verbal communication as it involves the interpersonal space between individuals during communication, which can convey different levels of intimacy or formality.

Outlines

00:00

🗣️ Introduction to Verbal and Non-Verbal Communication

The script introduces an instructional video focusing on the detailed exploration of verbal and non-verbal communication. The learning objectives are outlined, emphasizing the differentiation between the two types of communication, recognizing their types, and applying this knowledge in daily life. Verbal communication is defined as the use of words to convey messages, while non-verbal communication involves behaviors that represent meaning. The importance of context, environment, and culture in communication is highlighted, setting the stage for a deeper dive into the nuances of effective communication.

05:00

📚 Key Elements of Verbal Communication

This paragraph delves into the essential components of verbal communication, including appropriateness, brevity, clarity, ethics, and vividness. It emphasizes the need for language to be suitable for the environment and occasion, the use of simple yet powerful words, the importance of clear messaging to avoid misunderstandings, and the careful selection of words that consider the gender, roles, ethnicity, and status of the communication partners. The concept of vividness is introduced to engage the audience through the use of descriptive language, aiming to create a mental image for the listener.

10:01

🕰️ Understanding Non-Verbal Communication Dynamics

The script transitions to non-verbal communication, outlining various types such as adornment, chronemics, haptics, kinesics, locomotion, facial expressions, oculus, olfactics, paralanguage, posture, and proxemics. Each type is briefly introduced, illustrating how actions, behaviors, and physical presence can communicate messages without the use of words. The paragraph highlights the significance of personal presentation, time usage, touch, body language, movement, facial expressions, eye behavior, smell, voice qualities, body posture, and interpersonal space in conveying non-verbal messages.

15:02

👁️ Exploring the Role of Eye Behavior in Non-Verbal Communication

This paragraph specifically addresses the role of eye behavior, or oculus, in non-verbal communication. It provides examples of how eye movements, such as rolling the eyes or scanning someone from head to toe, can convey messages or emotions without speaking. The importance of eye contact in expressing emotions like dislike, judgment, or attraction is emphasized, showcasing the powerful and often subconscious communication that occurs through visual cues.

🌐 Conclusion and Review of Non-Verbal Communication Types

The final paragraph concludes the instructional video with a review of the types of non-verbal communication discussed. It reiterates the importance of understanding and applying these non-verbal cues in various social and professional contexts. The speaker hopes that the viewers have gained valuable insights from the video and thanks them for their attention, ending the session on a positive and educational note.

Keywords

💡Communication

Communication is the central theme of the video, defined as the process of sharing and conveying messages or information from one person to another. It is the overarching concept that ties together verbal and non-verbal communication. The script discusses various aspects and types of communication, emphasizing their importance in daily life and how they can affect interactions.

💡Verbal Communication

Verbal communication refers to the interaction where words are used to relay a message. It is one of the two primary modes of communication discussed in the video. The script provides guidelines on how to execute verbal communication effectively, including considerations of appropriateness, brevity, clarity, ethics, and vividness.

💡Non-Verbal Communication

Non-verbal communication is the use of behaviors and actions to convey and represent meanings, as opposed to verbal communication. The video script delves into various types of non-verbal communication such as kinesics, facial expressions, and proxemics, illustrating how these can impact the interpretation of messages without the use of words.

💡Appropriateness

Appropriateness in communication means using language that suits the environment or occasion. The video script stresses the importance of adapting one's language to the context, whether formal or casual, to ensure effective and respectful interaction with others.

💡Brevity

Brevity in the context of verbal communication suggests using simple, yet precise and powerful words while avoiding unnecessary information or 'fillers.' The script advises being direct and to the point, which is crucial for clear and effective communication.

💡Clarity

Clarity is emphasized as a key aspect of verbal communication where one must state messages and express ideas and feelings in a clear manner to avoid assumptions and misunderstandings. The script provides examples of how clarity can prevent miscommunication.

💡Ethics

Ethics in communication involves carefully choosing words that consider the gender, roles, ethnicity, preferences, and status of the people being communicated with. The video script illustrates the importance of ethical communication by providing examples of how different words can be used when addressing people of varying backgrounds.

💡Vividness

Vividness in verbal communication is about using words that charm the audience and help them visualize what is being said. The script explains that vivid language can enhance understanding and engagement, making the message more impactful.

💡Kinesics

Kinesics is a type of non-verbal communication that focuses on body language. The script uses examples such as nodding for agreement and shrugging for uncertainty to demonstrate how body language can communicate messages without speech.

💡Facial Expressions

Facial expressions are a universal form of non-verbal communication used to express emotions or reactions. The video script describes how different facial expressions can convey happiness, sadness, or anger, emphasizing their role in silent communication.

💡Proxemics

Proxemics refers to the study of interpersonal space and how it affects communication. The script discusses the importance of considering the distance between individuals during communication, highlighting how it can indicate formality, intimacy, or personal comfort.

Highlights

Introduction to the topic of verbal and non-verbal communication.

Learning objectives for the lesson are presented, emphasizing the importance of understanding both communication types.

Definition of verbal communication as the use of words to relay a message.

Definition of non-verbal communication as the use of behavior to convey meanings.

Importance of appropriateness in verbal communication, adapting language to the environment or occasion.

Explanation of brevity in verbal communication, advocating for simple, precise, and powerful language.

Clarity in verbal communication is stressed, to avoid assumptions and misunderstandings.

Ethics in verbal communication, considering gender, roles, ethnicity, preferences, and status of the audience.

Vividness in verbal communication, using words to help the audience visualize the message.

Overview of the key considerations for effective verbal communication.

Introduction to non-verbal communication and its various types.

Adornment in non-verbal communication, the impact of personal presentation on impression formation.

Chronemics, the use of time in non-verbal communication and its implications.

Haptics, the role of touch in conveying relationships and emotions.

Kinesics, the communication through body language and its cultural significance.

Locomotion, how movement can convey messages and emotions.

Facial expressions, using the face to express emotions and messages.

Oculusics, communication through eye behavior and its subtleties.

Olfactics, the role of smell in non-verbal communication.

Paralanguage, the communication through voice qualities and speaking manner.

Posture, the significance of body position in non-verbal communication.

Proxemics, the importance of interpersonal space in communication.

Review of the types of non-verbal communication and their practical applications.

Conclusion of the instructional video, summarizing the key points on verbal and non-verbal communication.

Transcripts

good day everyone i'm back again for

another instructional video

and for today we will have another topic

to talk about

but this topic is no longer new to you

since i have mentioned this one before

but this time we will be talking about

this topic detail

by details i really hope class that i

can have your attention

until the end of this video okay so

let's start

so in this video we will be talking

about verbal and non-verbal

communication but before we formally

start

let me share to you our learning

objectives for this lesson so first we

have

differentiate verbal communication from

non-verbal communication accurately

and recognize its different types next

appreciate the importance of knowing

about verbal and nonverbal

communication and apply their learnings

and their daily lives and the last one

communicate effectively with other

people using verbal

and non-verbal communication now to

begin with

you already know class that

communication is a process of

sharing and conveying messages or

information

from one person to another within and

across channels

context media and culture and we can

communicate

in two ways it could be through verbal

communication and

we also have non-verbal communication

so for verbal communication we have this

refers to an interaction in which words

are used to relay a message

while non-verbal communication refers to

an interaction

where behavior is used to convey and

represent

meanings now let's go back to verbal

communication and let's talk about how

we should execute this properly

in order to have an effective

communication so these are the things

that you really need to consider when

communicating with others

verbally so we have first

appropriateness so this means

that the language used should be

appropriate to the environment or

occasion

the class throughout our lives we

encounter different people

anywhere in any time and those people

have different characteristics

personalities abilities professions and

many more

and because of this we can really say

that not all people are the

same that's why it's really almost you

should really know how to deal

with different people in different

occasions okay

it's not about being hypocrite class

it's not about being plastic

but it's about being matured on how you

should deal

with different people in different

locations okay

because there's a level of formality

that we should follow when you

communicate

with certain people for example if you

are in this situation how will you

behave and communicate

will you act as if you're just talking

to your friends

like best friends definitely not okay so

if you are in a formal setting class

as much as possible try to avoid

speaking

casually and act as if narakasana

since you are in a formal setting then

you should be formal at all times and

that includes the way you dress

and the way you talk remember you are

dealing with professionals then you

should act like

one okay but how about in this scenario

will you behave the way you behave

earlier

of course not so it's no longer

necessary for you to act formally here

because in this situation this is

already the time when you are already

allowed

to act casually since you are in a party

so but then i come to chill and relax

and then magling lingarama okay so this

is the time that you can already freely

express yourself

with the mummy anything that you want to

do

since it's already a casual situation so

according

to my formal form so just remember long

class to be safe

just act and speak accordingly in every

situation

that you are in and that's the meaning

of appropriateness my dear students and

i really hope that you will apply this

one

since this is really very important next

feature of verbal communication we have

here brevity now for privity

this means that you have to use simple

yet precise and powerful words

and avoid fillers and in substantial

expression so actually this is just the

same

with conciseness the one that i have

explained before in the future is of an

effective communication

so for privity just avoid unnecessary

information

especially if it's a formal conversation

so just

be direct to the point when speaking

okay one of the

extra spa all right next feature we also

have

clarity now for clarity uh you have to

clearly state your message

and express your ideas and feelings so

just remember lung class to always state

your message clearly

to avoid any assumptions and

misunderstanding okay so no need to

discuss this further

since i have also explained this one

before next

feature we also have here ethics now for

ethics

words should be carefully chosen in

consideration of the gender

roles ethnicity preferences and status

of the people you are talking to

now for ethnicity class try to imagine

talking to a child how about talking to

a woman

a man to an old person

to a beggar to the president

and how about imagining talking to your

crush or

to a foreigner okay done imagining

i hope you did now did you communicate

in the same way

with those people i bet not because when

we communicate class the words we use

virus depending on the age gender and

ethnicity of that person okay for

example when you

communicate to a child will you use

complicated words

will you use words that only adults

should hear

so same goes with those people who are

older than you you really have to use

words that shows respect okay and the

gender of that person also matters about

our approach when we communicate

to a woman is different when we

communicate to

a man the most gentle

compares okay so just remember lankan

class when you communicate with other

people you really have to

take note or consider the appropriate

effects for those kind of people

and the last thing that you need to

consider when talking to other people

verbally is

we have here vividness so find ways to

charm your audience

through the use of vivid words now i

have also discussed this one before

the buffer easy understanding of

information or your message

you really have to use words that can

help your receiver picture out

or visualize what you are trying to say

okay and those are the things that you

really have to consider when

communicating verbally with other people

and before i proceed to non-verbal

communication let's have a quick review

first

so for verbal communication you have to

consider the following we have

appropriateness gravity clarity

effects and the last one we have

vividness so for appropriateness

use an appropriate language for brevity

use simple yet precise and powerful

words

and for clarity clearly state your

message and express

your ideas and feelings and for ethics

choose your words carefully and the last

one for the next

we have find ways to charm your audience

through the use of

vivid words now let's proceed to

non-verbal

communication nonverbal communication

is the opposite of verbal communication

and this refers to the usage of actions

and communicating instead of using words

and there are actually many types of

non-verbal communication we have the

following

adornment dynamics

haptics kinesics locomotion

facial expressions oculus x

pyro language posture and the lesson we

have proximity so let's discuss

these types of non-verbal communication

one by one now let's start first with

adornment so this type

actually refers to how a person presents

himself or herself for example by the

items of glue thing that they use

hairstyle and jewelry so for a

tournament class now we all know that

how we present ourselves can leave

various impressions so those people

who will see us for the first time so by

the way we dress

the accessories that we use and the

style we follow

can let people think of different

versions of ourselves

physically for example if you use

authentic jewelries and accessories or

if you wear branded clothes

then people will assume that you came

from a very rich family which is mostly

true

viscent

if you wear a certain uniform for

example the uc uniform

people will automatically know that you

came from that school

especially if they are familiar with

that institution

okay and that's what you mean by a door

in my class it has something to do with

how you present yourself to others and

it's really very important

especially if you want to leave a good

impression to other people

next we also have chronemics now for

this type of non-verbal communication

this actually refers to how people

communicate

through their use of time so for

dynamics class again this is something

to do with time

and one good example is this one let's

say you are in a relationship for the

very first time

as his first time from manimo then of

course nan kiligi league

sparks the butterflies in your belly and

then magooyuk every day

breakfast lunch and dinner and then

inikuli is a ballet mucha

i miss you in that situation we can say

the love says he or she is

willing to spend his time with you very

what if

after

[Music]

what message can you get from his

actions

[Music]

so if that's the case class then move on

a girl

that's his way of communicating to you

that he or she doesn't love you anymore

okay and that's what you called girl

next class communicating

through the use of your time now for the

next type of non-verbal communication

we have have decks so for this type

these refers to a tactile communication

or communication through touch

so for help text class again this has

something to do with touch so the way

you touch other people can tell

what kind of relationship you have with

them for example if you are shaking

friends

with other people it could be that it's

still your first time meeting them

or they put the name but if you hug

someone it could be that they are your

family members or paddy po that they are

your close friends

bear if holding hastagani with matching

okay now we can tell though you have an

intimate relationship

with that person okay and that's what

you mean by haptics

communication through touch now let's

proceed to the next type of non-verbal

communication so we have kinesics

so in this type you communicate with

other people through your body language

so for kinesics class and this type of

non-verbal communication we get

primarily focused on communicating

through our body language for example

here in the philippines when we nod

our head that means yes and when we

shake our head that means no

okay and another example but when we

don't know the answer of a certain thing

instead of saying i don't know we just

sometimes shrug our shoulders like this

okay and one more thing it's also very

common here in the philippines

instead of pointing something using our

fingers

we sometimes use our mouth to do it for

example when someone asks

where's my phone and you're just like

okay and that's what you mean mike in

essex class communicating through

your body language now let's proceed to

the next type of nonverbal communication

we have locomotion

and in this type it has something to do

with movement so the way you move

can also have a certain minute to those

people who will see you for example

if you run like this people might assume

that you are already late that's why you

are in a hurry but if you walk like this

people will say that you have a lot of

time to spare since relax

or if you are in this kind of situation

some people might think

okay so these are just some of the

examples of locomotion

your movements can also tell a certain

meaning

and for the next type of non-verbal

communication we have facial expressions

so i know that you are already familiar

with this one

where you express your emotions or

messages

using your face okay now i have already

discussed this one to you before the by

your facial expressions

really depends on your emotion at that

certain moment for example if you're

happy

your face might look like this or if you

are sad

your face will look like this or if

you're angry your face might look like

this

okay and those are just the examples of

facial expression class where you

communicate your message

or your emotions through your face now

for the next type we also have oculus

text so in this type of non-verbal

communication this is something to do

with eye behavior so meaning to say

you communicate through your eyes

so for oculusic again this has something

to do with

communication through your eyes one good

example

if you hate someone and you don't want

that person to hear

so you can just roll your eyes like this

or it could be if you judge someone

secretly it's sometimes obvious

especially if you scare that person from

head to toe

or when they put if you like someone

live amongst park spark

or wing okay so those are just some of

the examples of alcoholistic oculistic

and communication through your eyes so

for the next type of non-verbal

communication we have here all fact

x and in this type of communication this

actually focuses on

your communication through your smell so

if you like the smell of something you

usually smell this

you automatically cover your nose for

example

okay so that's what you mean by alpha

text communication through

smell next we also have para language

and this is something to do with your

voice qualities

and the manner of your speaking which

includes

pause silence

volume tone of voice and the last one we

have

speed so for para language

this has something to do with how you

speak for example if you are mad

usually your voice is really loud but if

not

but they put if you speak very fast we

can imply that you're a bit nervous

or if you speak with too much pauses it

could be

that you're too shy to speak up so

that's what you mean by para language

class it has something to do with your

voice quality at the same time the

manner

of your speaking now let's proceed to

the next type of nonverbal communication

we have posters

so in this type this is something to do

with the position

of your body for example if you stand

like this it could mean that you're too

shy to

face other people but if you stand like

this

you are over confident

like this that people can say that you

are really a confident

person okay and that's what you mean by

posture this is something to do with the

position of your body

now let's proceed to the last type of

non-verbal communication we have

proximix and in this type

this refers to interpersonal space

actually i have mentioned this one

before

about distance when communicating

this does also matters if you are

talking or communicating with your

family

members of course

better if you are dealing with

professionals and since they live in

cayman

personally then you really have to leave

a space between you

and that person okay but if you are in

an intimate relationship

of course the oldest guy in your home

space

again that's what you mean by proximix

you also have to consider

the interpersonal space of those people

that you are

communicating with okay and before i end

this video so let's have a quick review

first so these

are the types of non-verbal

communication we have

adornment cryonemics haptex

kinesics locomotion facial expressions

oculus six olfacts para language

posture and the last one we have

proximix

and that ends our instructional video

for today

so i really hope that you learned

something from this video and thank you

so much for watching this

goodbye and god bless everyone