Chị Nhi mời các BẬC THẦY QUỐC TẾ về Việt Nam dạy như thế nào? | Q&A PTBT #131

NHI LE

23 Aug 202408:40

Summary

TLDRThe video script discusses the importance of sincerity and understanding the needs of wealthy clients in the beauty industry. It emphasizes the value of time and health for the affluent and suggests that genuine care for clients, rather than a focus on sales, is key to success. The speaker shares personal experiences and insights on how to build trust and provide value to customers, highlighting the need for knowledge, refinement, and the ability to deliver quick yet effective beauty solutions.

Takeaways

😌 The speaker emphasizes the importance of having stamina and health to cater to wealthy clients who value their time and health highly.
🤝 The script discusses the idea of inviting experts to Vietnam to share their knowledge on how to effectively sell to wealthy individuals.
💼 It highlights that wealthy people have already done their research and know what they want to buy, so salespeople should not waste their time with long pitches.
🕊 The importance of sincerity in sales is stressed; the speaker suggests that wealthy clients can tell if a salesperson is genuinely trying to solve their problems.
💸 The speaker shares personal experiences of how to deal with wealthy clients, including offering them value and convenience in a short amount of time.
👁️ The script mentions observing the behavior of wealthy clients and adapting services to meet their needs, such as offering quick beauty treatments for busy individuals.
📈 The speaker talks about the success of their business, attributing it to a genuine concern for the well-being and beauty of their clients, rather than just making money.
📚 There is an emphasis on continuous learning and training, as the speaker mentions having 13 companies and training every day to improve service quality.
🤔 The script suggests that understanding the profile of wealthy clients, such as being business owners, is crucial for tailoring sales approaches effectively.
👗 The importance of simplicity and authenticity in appearance is mentioned, noting that wealthy clients may prefer simple clothing despite their wealth.
🌟 The speaker encourages the audience to like, share, and subscribe to their YouTube channel to continue learning from their experiences and insights.

Q & A

What is the main theme of the video script?
-The main theme of the video script is about the importance of sincerity, knowledge, and health in providing services to wealthy clients and how to approach them effectively.
What does the speaker suggest is the key to attracting and maintaining wealthy clients?
-The speaker suggests that the key to attracting and maintaining wealthy clients is to genuinely solve their problems, value their time, and provide a high-quality service that creates value for them.
What is the speaker's view on the importance of health and stamina for service providers?
-The speaker emphasizes the importance of health and stamina for service providers, stating that they need to be in good health to cater to the needs of wealthy and affluent clients.
What is the speaker's opinion on the approach of directly asking for money from wealthy clients?
-The speaker is against the approach of directly asking for money from wealthy clients, suggesting that it is a poor sales tactic and that providers should instead focus on providing genuine solutions.
How does the speaker describe the behavior of wealthy clients when it comes to making purchases?
-The speaker describes wealthy clients as being very selective and cautious with their time. They prefer to do thorough research before making a purchase and do not appreciate being pressured into buying.
What is the speaker's advice on how to deal with clients who are not interested in the service?
-The speaker advises to be polite and respectful when dealing with uninterested clients, thanking them for their time and moving on to the next potential client without insisting on the sale.
What does the speaker mean by 'selling to the rich requires a different approach'?
-The speaker means that selling to the rich requires understanding their needs, respecting their time, and providing a personalized, high-quality service that adds value to their lives.
What is the importance of time and health according to the speaker's perspective on wealthy individuals?
-According to the speaker, time and health are extremely important to wealthy individuals. They are very conscious of how they spend their time and prioritize maintaining good health.
How does the speaker view the role of personal appearance and confidence in the service industry?
-The speaker views personal appearance and confidence as crucial in the service industry. They believe that looking good and feeling confident can significantly impact the service experience and client satisfaction.
What is the speaker's stance on the importance of continuous learning and improvement in the service industry?
-The speaker strongly advocates for continuous learning and improvement in the service industry. They believe that service providers should always be learning, training, and enhancing their skills to better serve their clients.
What message does the speaker convey about the attitude towards money and success?
-The speaker conveys a message that success and money should not be the sole focus. Instead, they emphasize the importance of sincerity, hard work, and providing genuine value to clients as the true measures of success.

Outlines

00:00

💪 Importance of Stamina and Health for Success

The speaker emphasizes the necessity of stamina and health, especially for young individuals who aspire to be successful and capable of caring for wealthy clients. The importance of physical endurance and overall well-being is highlighted as crucial factors for maintaining success and providing value to affluent customers.

05:01

🛠️ Strategies for Serving Wealthy Clients

The speaker discusses the nuanced approach needed when dealing with wealthy clients, stressing the importance of efficiency and directness. Wealthy individuals value their time and health, and they are less interested in drawn-out sales pitches. Instead, they appreciate sincerity and quick solutions to their problems. The speaker shares personal experiences, emphasizing that understanding and respecting the client's time is key to success.

💼 Effective Sales Techniques for High-End Clients

The speaker continues by sharing insights into effective sales strategies tailored for high-end clients. Emphasizing the importance of understanding the client's needs and providing genuine solutions, the speaker narrates personal experiences where a sincere and knowledgeable approach led to successful sales. The discussion highlights the need for salespeople to be well-prepared and authentic in their interactions with wealthy customers.

🎓 The Role of Expertise and Dedication in Client Relationships

The speaker delves into the significance of expertise and dedication in building lasting client relationships. By sharing stories of past experiences, the speaker illustrates how deep knowledge of one's field, coupled with a genuine desire to help, can set professionals apart. The importance of continuous learning and adapting to the needs of the client is also emphasized.

👩‍🏫 Mentorship and Personal Growth

The speaker reflects on the impact of mentorship and personal growth in their journey. They discuss how mentors who were not primarily focused on financial success, but rather on genuine care and expertise, contributed significantly to their development. This segment underscores the value of surrounding oneself with knowledgeable and sincere mentors who prioritize true learning and growth over mere financial gain.

🌱 Cultivating a Service-Oriented Mindset

In this part, the speaker advocates for a service-oriented mindset, where the primary goal is to create value for others rather than just making a sale. The speaker recounts how their mentors, despite being wealthy, focused on helping others and teaching valuable lessons. This approach to business and life, centered on sincerity and service, is portrayed as a key factor in achieving long-term success.

🎯 The Importance of Authenticity in Business

The speaker stresses the importance of authenticity and transparency in business dealings, particularly when working with wealthy clients. They share stories where being genuine and straightforward led to trust and successful transactions. This section highlights that wealthy clients value honesty and efficiency, and that authenticity can be a powerful tool in building strong business relationships.

🚀 Energy and Resilience in Professional Life

The speaker concludes by discussing the importance of maintaining high energy levels and resilience in professional life. They reflect on their own experiences of staying energetic and motivated, even when those around them were fatigued. This final segment underscores the need for physical and mental endurance in achieving and sustaining success, especially in demanding fields.

Mindmap

Keywords

💡Wealthy

Wealthy refers to individuals with significant financial resources. In the video's theme, it is crucial as it discusses how to cater to the needs of wealthy clients. The script mentions that wealthy people value their time and health, and they are looking for genuine solutions to their problems, as seen in the context where the speaker discusses the importance of understanding the wealthy's perspective on time and health.

💡Service

Service in this context is the act of providing assistance or performing work for others, especially the wealthy. The video emphasizes the importance of offering high-quality service to build trust with affluent clients. An example from the script is the speaker's advice on how to approach wealthy individuals with a focus on providing value and solving their problems, rather than immediately asking for money.

💡Authenticity

Authenticity is the quality of being genuine and not false or imitation. It is a central theme in the video, where the speaker stresses the importance of being authentic when dealing with wealthy clients. The script illustrates this with the idea that wealthy individuals can sense sincerity and are more likely to trust and engage with someone who is genuinely interested in solving their problems.

💡Time Management

Time Management is the efficient organization and planning of time to work more effectively. The video discusses how the wealthy prioritize their time, and service providers must respect this by offering quick yet quality solutions. An example from the script is the speaker's mention of offering makeup services that are quick and efficient, allowing the clients to maintain their busy schedules.

💡Health

Health is the state of being free from illness or injury. In the video, health is mentioned as a priority for the wealthy, indicating that services should also consider the well-being of the clients. The script refers to health in the context of providing services that not only beautify but also ensure the health and safety of the clients.

💡Beauty

Beauty in this context refers to the aesthetic enhancement of one's appearance, a service that the video discusses as a means to boost clients' confidence. The script uses beauty as an example of a service that can be tailored to the needs of wealthy clients, emphasizing the importance of understanding their preferences and time constraints.

💡Confidence

Confidence is a feeling of self-assurance arising from one's skills, knowledge, and resources. The video's theme includes building clients' confidence through beauty services. The script mentions that the speaker's goal is to make clients feel more confident by enhancing their appearance in a way that is quick and suitable for their busy lives.

💡Productivity

Productivity is the efficiency of productive activity in relation to the time spent and resources consumed. The video emphasizes the importance of being productive in service delivery to the wealthy. The script illustrates this with the speaker's approach to providing makeup services that are not only quick but also add value to the clients' appearance, thus maximizing the use of time.

💡Selling Techniques

Selling Techniques are methods used to persuade someone to buy a product or service. The video discusses ineffective selling techniques, such as lengthy introductions, which can waste the valuable time of wealthy clients. The script points out that instead of long presentations, it's better to directly address the clients' needs and offer solutions.

💡Customer Care

Customer Care is the provision of information, assistance, and support to customers. The video's theme includes the importance of genuine customer care, especially when dealing with wealthy clients. The script describes how the speaker focuses on caring for the clients' needs and providing them with a personalized experience, which is key to building trust and satisfaction.

💡Success

Success is the accomplishment of an aim or purpose. In the video, success is discussed in terms of achieving wealth and the mindset that accompanies it. The script uses success as a context to explain how wealthy individuals think differently about time and health, and the importance of understanding this mindset to cater to them effectively.

Highlights

The importance of having endurance and health to cater to the wealthy and affluent individuals.

Inviting esteemed teachers to Vietnam to share their knowledge and skills.

The necessity for sellers to understand the needs of wealthy individuals before approaching them.

Wealthy individuals value their time and health highly, which should be respected in sales approaches.

The ineffectiveness of lengthy sales pitches when dealing with affluent customers.

The significance of being genuine and solving problems for wealthy clients without immediately asking for money.

The strategy of not immediately revealing services to potential clients to create intrigue.

The importance of understanding that wealthy clients have already done their research before engaging with them.

The story of a woman who successfully convinced a wealthy client to pay a higher price for her services by showcasing value.

The realization that successful people live in a different sphere and require a different level of knowledge and sophistication.

The need to respect the time of wealthy individuals and to offer solutions that save them time.

The art of selling to the rich involves creating value and not just pushing products.

The importance of being genuine and caring for the client's needs rather than focusing on making a sale.

The story of a successful salesperson who gained the trust of a wealthy client by offering a trial and demonstrating results.

The concept of selling not just products but an experience and a solution that fits the client's lifestyle.

The necessity for sellers to understand the busy lives of wealthy clients and to offer quick and effective solutions.

The power of creating a positive impression by offering a trial of a service and demonstrating its benefits.

The importance of being honest and transparent in business dealings, especially with wealthy clients.

The story of a young entrepreneur who emphasizes the importance of hard work, health, and endurance in business.

The call to action for viewers to like, share, and subscribe to the channel for more valuable content.