Call - Edward Isin
Summary
TLDRIn the transcript, a potential client expresses the need for a virtual assistant (VA) to help manage their workload, particularly for a new podcast and outreach on LinkedIn. They require assistance in organizing tasks and ensuring there's enough work for the VA. The client discusses the VA's role in cold outreach, list management, and data entry using their software system, 'Go High Level'. The service provider offers a team-based approach, a 3-day free trial, and various subscription packages based on hours per month, with the assurance of quality and continuity of service.
Takeaways
- π The meeting is about discussing virtual assistant services, initiated by the client's teammate reaching out to the service provider.
- π€ The client is looking for a VA to assist with 15 to 20 hours of work per week and is seeking help in organizing tasks for the VA.
- ποΈ The client has started a podcast and requires assistance in connecting with potential guests, specifically through LinkedIn outreach.
- π The client is interested in the VA handling cold outreach to initiate conversations with interested individuals on LinkedIn.
- πΌ The client has administrative tasks such as list creation, verification, and data entry that need to be managed by the VA.
- π οΈ The client uses a software called 'Go High Level' for their operations and requires the VA to be familiar with it for task management.
- π The client is a sales trainer and consultant, aiming to build social proof through the podcast by connecting with industry professionals.
- π The service provider suggests starting with list building and then having the VA reach out to individuals on LinkedIn, with the client taking over once interest is shown.
- π¬ The VA will also handle sending templated messages and pinging the client when there is a response from a potential guest.
- π° The service provider charges a flat fee of $7 per hour, offering a team management approach ensuring continuity and quality of work.
- π The service includes a 3-day free trial for the client to assess the quality and quantity of work before committing to a subscription plan.
- π¦ The service provider offers standard packages of 50, 80, and 160 hours per month, with customization options based on the client's needs.
- π The client will receive an email with details and packages, and can respond with tasks or list-building requirements to proceed.
Q & A
What is the main purpose of the meeting discussed in the transcript?
-The main purpose of the meeting is to discuss the client's need for a virtual assistant (VA) to help with various tasks, including organizing work and assisting with a new podcast initiative.
How many hours per week does the client estimate needing assistance from a VA?
-The client estimates needing assistance from a VA for approximately 15 to 20 hours a week.
What specific tasks does the client want the VA to help with regarding their podcast?
-The client wants the VA to help with cold outreach to potential guests on LinkedIn, initiating conversations, and scheduling podcast recordings.
What other types of tasks is the client considering for the VA to handle?
-The client is considering tasks such as list creation, data entry, and organizing information within a software system called 'go high level'.
What is the name of the software or operating system the client uses for their business operations?
-The client uses an operating system or software called 'go high level' for their business operations.
What is the client's profession or area of expertise?
-The client is a sales trainer, motivator, and consultant who works with businesses to create sales strategies, recruit people, and run their teams.
How does the client plan to build their social proof and attract people from their industry?
-The client plans to build their social proof and attract people from their industry by conducting a podcast and talking to the right kind of people.
What is the proposed solution for the client's need to manage the VA's tasks and outreach?
-The proposed solution is for the VA to build and verify a list of potential podcast guests, reach out to them on LinkedIn, and then notify the client when someone shows interest for further communication.
What is the difference between hiring a VA from Fiverr or Upwork and the service offered by the company in the transcript?
-The difference is that the company offers a team management approach, where there is a shadow person to perform tasks if the primary VA is on leave, and quality assurance and managers to oversee the work.
What are the standard packages offered by the VA service company, and how many hours do they include?
-The standard packages offered are 50 hours, 80 hours, and 160 hours per month.
How does the payment process work for the VA service, and is there a trial period?
-The client pays upfront for the chosen package, and there is a 3-day free trial period to assess the quality and quantity of the VA's work.
What is the next step for the client after the call to start the VA service?
-The next step is for the client to receive an email with details including packages, and then respond with the tasks or list building they want to start with.
Outlines
π€ Introduction and Discussion of Virtual Assistant Services
The speaker begins by apologizing for any confusion and acknowledges the reason for the meeting is to discuss virtual assistant services. They recall that a teammate had contacted the other party regarding this matter. The speaker expresses their need for a virtual assistant (VA) to help with tasks requiring 15 to 20 hours a week. They are seeking assistance not only in hiring a VA but also in organizing the tasks for the VA. The speaker mentions their new podcast and the need to connect with potential guests, indicating that a VA could help with cold outreach via LinkedIn. Additionally, they mention other tasks such as list management, data entry, and using a specific software called 'Go High Level'. The speaker's background as a sales trainer and consultant is highlighted, along with their need to build social proof through the podcast.
π¬ Inquiry About Pricing and Service Structure
The speaker inquires about the pricing model of the virtual assistant services, comparing it with other platforms like Fiverr and Upwork, where VAs can be hired for as low as $5 an hour. The response explains that the company offers a flat fee of $7 an hour, with the added benefit of team management, ensuring continuity even when the primary VA is on leave. The company also emphasizes the quality assurance and management oversight that comes with their service, which differentiates them from individual freelancers. The conversation is interrupted by technical issues with the speaker's connection, but it is resolved, and the discussion continues.
π Starting the Virtual Assistant Service
The company offers a 3-day free trial for the speaker to test the virtual assistant services, allowing them to assign tasks and evaluate the performance. After the trial, they discuss the subscription packages available, which range from 50 to 160 hours per month. The speaker considers the options based on their requirement of approximately 20 hours per week. They agree to start with a package after the trial period and inquire about the onboarding process. The company representative promises to send an email with details, including packages and a questionnaire to help set up the tasks for the virtual assistant.
Mindmap
Keywords
π‘Virtual Assistant (VA)
π‘Cold Outreach
π‘Podcast
π‘LinkedIn
π‘Data Entry
π‘Task Management
π‘Go High Level
π‘Sales Training
π‘Social Proof
π‘Flat Fee
π‘Free Trial
Highlights
The meeting is about virtual assistant services to help the speaker with their overwhelming workload.
The speaker needs 15-20 hours of VA support per week and wants help organizing tasks for the assistant.
A podcast has been started by the speaker and they need help connecting with guests to schedule recordings.
The VA will assist with cold outreach on LinkedIn to find interested podcast guests.
The speaker also requires help with busy work like list creation, data entry, and software organization.
The speaker uses a software called 'Go High Level' and needs a VA familiar with the platform.
The speaker's background is in sales training, motivation, and consulting.
Building social proof through the podcast is a key strategy for attracting industry professionals.
The VA will build a list, verify it, and reach out to people on LinkedIn.
The VA will send templated messages and notify the speaker when someone shows interest.
The speaker inquired about the pricing model and compared it to $5/hour VAs on platforms like Fiverr and Upwork.
The company offers a flat fee of $7/hour with the benefit of team management and quality assurance.
The speaker experienced technical difficulties with their video and audio during the call.
A 3-day free trial is offered to test the VA services before committing to a subscription.
There are three standard packages of 50, 80, and 160 hours per month, with customization options.
The speaker plans to start with the 50-hour package after the free trial.
An onboarding process with a questionnaire will be provided post-call to gather task details.
The speaker expressed satisfaction with the service offerings and looks forward to getting started.
Transcripts
so I I apologize
um I recognize your name what were we
meeting about uh so the meeting is about
because one of my teammates has reached
out to you regarding our virtual
assistant Services that's why you have
scheduled this call ah yes I remember
now I remember now how come I can't see
myself that's and never had this happen
before nobody about
that okay whatever I don't know so uh
yeah so I'm I'm looking for a VA to help
me uh I need like 15 to 20 hours a week
um and I need to figure out a way to
kind of structure this to start the
process because I'm uh I'm overwhelmed
in my mind and I start thinking about it
and I'm like I don't want to just hire
some somebody and not have 15 to 20
hours worth of work for them right so I
need a little help not just getting a VA
but maybe in just organizing what
they're going to do for me so some of
the things I'm interested in is this is
uh I I need to I I have a podcast that I
just started and so I need to connect
with people to get them to schedule a
time to actually record a podcast with
me so I have a list of people that's the
kind of person I'm interested in and
then I would like to just
start uh going through Linkedin to try
to find them and get them to start a
conversation to to then I don't mind
talking to people but I want to talk to
people who are interested in what I have
to say so if the VA could just help me
do some of that cold Outreach that would
really be helpful to me so that that's
one thing the second thing is there's a
group of
people
um you know there's a bunch of other
crap that I have that I'm doing and some
of it you know it's just busy work that
needs to be done create a list clean a
list verify list uh maybe some data
entry um I have software that runs
everything so somebody to log into that
software and help me you know organize
some of that that would be that would be
good too
um the software I use is the uh the
operating system that I use is called go
high level mhm are you guys familiar
with that yep
definitely okay
good so I have an agency account with
them and uh I have three accounts that I
run through it for different things so
I'm a say sales trainer um and a and a
sales motivator um and I and I consult
with businesses to create sales
strategies uh and uh recruit people and
run their teams so that's that's where
I'm going and that's all I want to do um
I have a lot of experience with that but
just getting things started here uh and
needing to build social proof and all
that kind of stuff so my first my first
way to start building up my credentials
is to start doing the podcast talking to
the right kind of people so that people
are attracted to me from that
industry yep so definitely so what I'll
suggest you is we can start with the
list building so uh your VA will build a
list you verify the list and then they
start uh reaching out to these people on
LinkedIn so on your LinkedIn and yeah
exactly yes so and whenever somebody
says I'm interested in knowing more or
talking more then you can take it
forward from there
that's one thing we can do for you and
second thing we can do is uh this person
can also send in messages to the like
after the cold cold connection they can
send a templated message and once they
have any response they can just ping you
hey please look into this
person you're breaking up you're
breaking up Sir apologies so uh so uh
they can start just emailing these
people sending them on the LinkedIn
connections
once they are Comfort once they once any
person has shown any interest then uh
you can take it forward from
there am I still
breaking you're you're not breaking up
right now hold on one second I'm sorry
Nick can you uh I'm I'm in a call right
now on on Zoom can you give me like uh
10
minutes I call call you
back all right thank you all
right
yep okay that that's that's probably
better without the video so you don't
skip yep you could turn the video off
yep so yeah so let me ask you a question
because I've been looking at different
people and looking like through Fiverr
and up workk and different places and
there so I mean there's people out there
to do VA work for $5 an hour how do you
guys work so we have a flat fee uh that
we keep at $7 an hour and the difference
between fiber and we run as an company
is uh there you just get a
person and with us not you just not get
a person you get an entire Team
Management so if the person is on leave
there will be in shadow person that can
perform without any break and apart from
that that there are qas and managers
that look after the quality and
quantity so you never have to lose about
the the quality of
work hey I'm going to I don't know what
the problem is but you're still breaking
up um let me just check my my network
let me do this let me let me do this let
me do this I'm going to end the call and
just come back in and see if that helps
okay yep
sure
for
uh is my voice better now yes it is Sir
let's hopefully it stays that way and I
figured out why I couldn't see
myself that's good so uh and so so yeah
so you're going to manage it and you
know you guys have some experience
that's good so basically I would be able
to set things up and you'll make sure
that they run yes
definitely okay
perfect and how do we start yes please
go ahead how do we start so we offer you
a 3 days of free
trial great so you can just drop bunch
of task to the VA and they will be able
to handle that and once you are
comfortable with the numbers quality
quantity then we can move to the
subscription and we have three standard
packages you can also customize the
package uh first one is 50 hours of
package for the entire
month I'm sorry how many hours 50 hours
for the
month okay and second one is 80 hours
for a month
month and third one is 160 hours for in
month good so if you require like 40
hours each week or like you said 20
hours each week so it will be around 80
hours for a
month and then so let's just say um
after the 3
days um I want to do 50 hours a month 6
hour a month whatever do I pay that up
front is that how you do it yes
okay very
good all right uh I would like to start
this uh what do you think I need to do
do you have some onboarding information
a questionnaire or something yes so
after this call I'll send you an email
with all the basic details including
packages and other things and you can
just respond back on the same email with
the task or the list building that you
want to do and then we can take it
forward from
there fantastic thank you so much H okay
thank you nice talking to you have a
good day same
here
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