Call - Naim Brown and Affinity Steps
Summary
TLDRIn this video transcript, a company representative discusses their services, which include candidate sourcing, lead generation, and social media management. They offer a $7 per hour service with customizable packages and provide a free trial for potential clients to assess the quality and efficiency of their work. The conversation highlights the company's global reach and 24/5 operation, emphasizing their ability to augment staff and generate leads, especially for staffing in light industrial and nursing sectors.
Takeaways
- π The company in discussion was established in 2016 and currently serves approximately 6 clients, most of whom are from the US.
- π They also serve clients from other parts of the world, including the UK, Canada, and Australia.
- π The company operates 24/7, but the conversation suggests a 24x5 operation from Monday to Friday.
- π There was a moment in the conversation where a participant lost connection, indicating potential technical issues.
- π€ The company offers services in four broad categories: sourcing candidates, reaching out to candidates, potential client list creation, and social media services.
- πΌ They act as an extension of the client's team, providing staff augmentation and lead generation services.
- π° The service charges are $7 per hour, with standard packages of 50, 80, and 160 hours, and a 15% discount is offered.
- π₯ Clients can choose to have one or multiple persons from the team work exclusively for them.
- π A one-day free trial is offered to test the services, allowing clients to evaluate the quality and quantity of the work provided.
- π The process for lead generation involves gathering basic details about the target industry and decision-makers, then collecting professional contact information.
- π For appointment setting, the team will start by creating a list of contacts and, once confirmed as a good fit, will begin emailing from the client's domain.
Q & A
When was the company mentioned in the script established?
-The company was established in 2016.
What is the approximate number of clients does the company serve?
-The company serves approximately 6 clients.
Which countries does the company have clients from, as mentioned in the script?
-The company has clients from the US, UK, Canada, and Australia.
What are the operational hours of the company?
-The company operates 24/5, which means 24 hours a day, 5 days a week from Monday to Friday.
What are the four broad categories of services the company offers?
-The company offers services in sourcing candidates, reaching out to candidates, making a list of potential clients, and offering social media services.
How does the company assist with sourcing candidates?
-The company sources candidates on behalf of the client and reaches out to them to gauge their interest in job opportunities, sharing basic details such as job title, location, and salary range if the client is comfortable with it.
What is the process for lead generation as described in the script?
-The process involves collecting leads and professional contact information such as email and phone numbers. The company also offers to reach out to potential clients on behalf of the client using an email address from the client's domain.
What is the hourly rate for the company's services?
-The hourly rate for the company's services is $7 per hour.
Are there any package deals available for the company's services?
-Yes, the company offers standard packages of 50, 80, and 160 hours, and clients can also customize packages according to their requirements.
How does the company handle the allocation of team members to clients?
-The company can assign multiple or single persons to work for a client, and if one person is assigned, they will work exclusively for that client to fine-tune the searches or tasks according to the client's preferences.
What is the company's offer for testing their services?
-The company offers a one-day free trial where they can work on tasks such as job descriptions, lead generation, or any other tasks provided by the client.
What is the company's approach to appointment setting?
-The company can assist with appointment setting by making warm conversations and setting appointments on the client's calendar after identifying good fit leads.
Outlines
π Introduction to Company Services
The conversation begins with a discussion about the company's background, which was established in 2016 and currently serves approximately 6 clients, predominantly from the US but also from other countries like the UK, Canada, and Australia. The company operates 24/7, specifically 24x5 from Monday to Friday. The company's services are introduced, which include sourcing candidates, reaching out to potential candidates to gauge their interest in job opportunities, and providing social media services. The conversation is momentarily interrupted by a technical issue with a participant's camera, but it resumes with the participants discussing the company's potential to assist with lead generation and staff augmentation.
πΌ Services and Pricing Structure
The company outlines its service offerings, which encompass four broad categories: sourcing candidates, reaching out to potential candidates, creating a list of potential clients, and offering social media services. The pricing structure is discussed, with a flat rate of $7 per hour, and the availability of standard packages of 50, 80, and 160 hours. The company also offers the flexibility to customize packages and the option to work with a single dedicated person or multiple team members. A discount is mentioned, bringing the effective rate down to approximately $12 or $13 per hour. Additionally, a one-day free trial is offered to test the company's services, allowing the potential client to assess the quality and quantity of the work provided.
π Lead Generation and Appointment Setting Process
The conversation shifts to the specifics of the company's lead generation process, focusing on identifying decision-makers within targeted industries. The company explains that it can provide a list of decision-makers and, once confirmed, begin reaching out to them on behalf of the client. The client expresses a particular interest in appointment setters who can initiate warm conversations and set appointments on the client's calendar. The company confirms its ability to assist with this and suggests that during the trial period, they will create a list of contacts to ensure they are a good fit for the client's needs before proceeding with actual outreach. The client agrees to draft an email with basic details for the company to review, aiming to initiate the trial service in the near future.
Mindmap
Keywords
π‘Note Taker
π‘Company Establishment
π‘Clients
π‘24x5 Operations
π‘Sourcing Candidates
π‘Opportunity
π‘Lead Generation
π‘Social Media Services
π‘Staff Augmentation
π‘Appointment Setter
π‘Free Trial
Highlights
Company started in 2016 and currently serves approximately 6 clients, mainly from the US with some international clients.
Operations run 24/5, Monday to Friday.
The company offers four broad categories of services: sourcing candidates, outreach, potential client list creation, and social media services.
Services include candidate sourcing on behalf of clients and gauging their interest in job opportunities.
Outreach to potential clients with emails that appear to come from the client's domain for authenticity.
Social media services include management, call scheduling, and chat support.
The company acts as an extension of the client's team, providing staff augmentation and lead generation.
Service charges are $7 per hour, with standard packages of 50, 80, and 160 hours, customizable to client needs.
A discount of 15% is offered, reducing the hourly rate to approximately $12 or $13.
A one-day free trial is offered to test the company's services.
The trial allows clients to review the quality and quantity of the work provided.
The company can assist during periods of rapid expansion for lead generation.
The company's process for lead generation involves researching and targeting specific industries and decision-makers.
Appointment setters are sought to establish warm conversations and set appointments on the client's calendar.
The trial process includes creating a list of contacts to determine if they are a good fit before initiating contact.
The company emphasizes the quality of their services, positioning themselves as the best among competitors.
The company is prepared to assist with the client's current focus on lead generation and making calls.
The client is considering other companies for comparison to ensure the most competitive rate.
The client is interested in the company's ability to help during downtime and rapid expansion phases.
The company is confident in their ability to provide high-quality lead generation services.
The client will draft an email with basic details for the company to review and proceed with the trial.
Transcripts
how are you doing
good that's great that's great this is
just our Note Taker that's there yes all
the notes that we need to go back
to so do uh so what I'll ask is we can
start with the basic details and till
the time till the time he
joins okay perfect so uh to update you
that we started our company in 2016 and
currently we are suring approximate 6
clients and most of them are from us and
we do also Ser clients from other parts
of the world including UK Canada
Australia yep hi okay I think yep so we
do serve our uh client from like most
part of the world and we we run our
operations 24 by7 rather 24x 5 Monday to
Friday
yep so
and I think he lost the connection or
something yeah I think so yep but we can
keep going
M okay there he is I think he's back
hello hello
hi he how you
doing yeah I do apologize my
camera is not working so I'm unable to
be on camera today um how how are you
I'm doing great how are
you excellent can you guys hear me okay
yep I can
hear okay perfect
um
you could continue I'm sorry yeah I
think I I'll let you kick us off because
I know that I came across you guys
information either through Linkedin and
there was something about it that sped
interest I know I'm evaluating several
products um but there was something
about what you guys do that I thought
could potentially help us and I just
don't know
exactly um what that
is okay so to give you a brief uh so uh
we help our clients with four broad
categories first one is sourcing
candidates so we do uh Source candidates
on your behalf second thing is we reach
out to these
candidates and we and ask them if they
are open for opportunity or not so we
share basic details including title uh
location for the job and salary range if
you are comfortable with that and once
they sh uh share that they are
interested in knowing more so we just
make an intro of them with you or update
you over the spreadsheet that this
persons are interested in talking and op
open to opportunity and you can take it
forward from
there and the third service what we do
is uh we make a list of your potential
clients and we can also reach out to
this clients on your behalf so we we
require an email address with your
domain so that it always look like uh
it's coming from your end so we reach
out to this clients VI template that you
share and if they show any interest then
you can take it forward from there and
last thing what we do is we offer social
media services so if you need any of the
management related to the social media
uh call Scheduling chat support so my
team can definitely help you with
that
so I would like to know what's your Pino
yes okay great so it sounds like you
guys are yeah it sounds like you guys
are like staff augmented recruiters
um to just be an extension of our team
is that correct
yes okay sound like they do some kind of
lead generation as well that seems to be
of
it yes is that right
okay yeah that's for new business okay
and then um ham talk to me about you
guys service and charges how does this
work um so how many people on your team
would assist us um what is the cost for
your
service and how how all does that work
yep so uh uh we have a flight fee of $7
an hour so and standard packages of 50
hours 80 hours and 160 hours so you can
select any of the package and you can
also customize the package according to
your
requirement and you can take multiple
persons also or single person also and
whenever let's suppose if you select one
person so only this person will only
work for you it will not be like like
one person coming for one day second
person coming for the next day so that
he can fine tune the searches or the
task according to your flavors and your
requirements got it so we'll pay $7 an
hour for each person that assists us yes
okay and that $7 per hour if I had two
people I would be paying you guys $4 per
uh it will be little less than $14 but
yep you you can take for uh Simplicity
you can consider it
$14 okay because we have we offer like
15% off so it would be um around $12 or
maybe like
$13 got it
okay
um
okay so and apart from that to test our
services
I would like to offer you one day of
free trial so you can just drop uh any
job descriptions or lead generation task
or any of the task you like for the team
and in the meantime you can also talk
with these
persons so if you have any of the doubt
or need any clarification you can just
talk with this persons and anytime
during the work hours and
yep okay so in the tri we get somebody
to work with us for a day we'll give
them the tasks to do and we get to
review what sort of um what data they
provide or whatever result it is yes uh
you can look for the numbers quality and
quantity awesome
okay um all right great I think um so I
think I have a i i have an idea now as
far as what you guys um do and could
potentially do for
us and I'll just need
to find out from Tatiana who is my
partner exactly how and what sort of
workload we' like to take to trial with
you guys now before I do make a decision
I think what we would want to do is have
this similar discussion with other
companies who do what you guys do to
ensure that we did find the most
competitive rate that's available um we
do have a team
um we do have a team of Staff who are
able to perform these actions but I'm
thinking you guys would be able to help
us with when it's time for us to ramp up
and you know like now we're in a little
bit of a Down time you guys may be able
to help us with um the the you know
rapid expansion for lead generation
right we're trying to do a lot of things
surrounded around getting leads and
making
calls um I'm wondering if you guys could
help us there yep definitely we can help
you with that and I I'm sure that there
can be other companies that can offer
you related services in much lower cost
but when it comes to the quality of that
I'm pretty sure that we are best of
them got it okay quick question um tell
me the process for the lead generation
how do they go about so our I don't know
if you did any research on our company
uh but we're staffing agency we staff
for um light industrial Warehouse we're
also getting into some nurse recruit
recruitment efforts so tell me what is
your process and how you go about
getting leads for us yep so uh after
what I'll do is I'll share you an uh
like basic details I'll ask you for the
basic details that what is your target
industry what companies as do you target
or I can share like list of decision
makers you can select out of them and
you can add new decision makers also
onto that and once you once we are
comfortable that these can be your
perfect buyers Persona these are your
target market then the person starts
working on that uh collecting leads and
their professional email and phone
numbers that we
get okay cuz we're looking for uh soft
lead so we know how to find the contacts
we know how to find the decision makers
we have that but we're looking for
meetings or appointments so really we're
looking for an appointment setter
someone who makes the
contact does the warm um conversations
and then we have appointments set on our
calendars so that's what we're looking
for yep we can definit need to help you
with that but for the trial seek we just
can create a list of contact because 8
hours of work we cannot just start
contacting people without knowing if
they are good fit off or not for you or
not so once we are comfortable that uh
you also look for the leads that these
are the good leads then we start
emailing them from your email address an
email address that ends with your
domain okay yep so yep I understand that
just so you you know that's what we're
looking for appointment setters is the
go yep definitely so what I'll do is
I'll quickly draft you an email with all
the basic details and then you can have
a look and I look forward to your
instructions and we can have this trial
tomorrow morning day after tomorrow
anytime you
preper okay thank
you okay so do you have any other
questions for
me um that's it for now for me yeah
that's that's it for me as well thank
you so much um ham for taking a time out
your day to meet with us okay thanks
thank
you
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