Crewpack Case Study | Zebra Technologies

Summary

The script introduces a company specializing in the distribution and commercialization of industrial packaging materials. It highlights the company's vision to become a leader in packaging, storage, and logistics, and to expand to the United States. The company transitioned from rudimentary pencil-and-paper inventory management to spreadsheets, but human error remained a significant issue. Implementing a 'Blocka Inventory' solution with Cebra and Grupo Hazard streamlined operations, reducing human error by 80%, improving delivery times by 86%, and enhancing inventory control by 72%. The benefits include increased efficiency, reduced errors, and a more professional image that can attract new clients. The script encourages SMEs to adopt similar technologies for process optimization.

Takeaways

• 🏭 The company is focused on the distribution and commercialization of industrial packaging materials in the region.
• 📈 They aim to become the sector leader in packaging, storage, and logistics in the short term and a binational company with a presence in the United States in the medium term.
• 📝 Initially, the company used rudimentary processes like pen and paper for material inflow and outflow, which later evolved to spreadsheets.
• 🔍 The main problem was human error in material entries, exits, receipts, deliveries, and inventory control, leading to conflicts with customers.
• 🔄 The company implemented 'Bloquea Inventory' with the help of Cebra and Grupo Hazard, which allowed for better control of inventory entries, exits, and stock.
• 💻 The implementation process was challenging, requiring the input of over 2,000 pallets into the system.
• 🚀 The operation of the four warehouses was optimized by 100%, reducing human error by 80% and improving delivery times by 86%.
• 📊 Inventory control improved by 72%, showcasing the benefits of direct information capture into the system.
• 🛠️ The introduction of technology, such as the TC21 terminal, simplified the process of scanning product codes for both incoming and outgoing materials.
• 👥 Benefits were observed across all levels, from operators to administrative staff, and most importantly, the customers.
• 🌐 The company's solutions are designed for all types of businesses, offering tools for development and optimization of processes for their clients.

Q & A

What type of company is being described in the script?

The company is dedicated to the commercialization and distribution of industrial packaging materials in a specific region.

What activities are carried out in the warehouse mentioned in the script?

Activities in the warehouse include material unloading, goods dispatch, inventory control, and other related tasks.

What is the short-term vision of the company as described in the script?

The short-term vision is to establish the company as a leader in the packaging, storage, and logistics sector.

What is the medium-term goal of the company?

The medium-term goal is to become a binational company with a presence in the United States.

What were the previous processes used in the warehouse for material inflow and outflow?

The previous processes were rudimentary, using pencil and paper, and later spreadsheets, but they were insufficient due to human error in material entries and exits.

What issues did the company face with the manual inventory control system?

Issues included human error in entries and exits, incorrect part numbers being sent, and conflicts with customers due to duplication of products and inventory control problems.

What solution did the company implement to improve inventory control?

The company implemented a solution called 'Bloquea Inventory,' which allows for control of entries, exits, and inventory within the warehouse.

What challenges were faced during the implementation of the new inventory system?

The challenges included the need to enter more than 2,000 shelves into the system, which was achieved with the help of Cebra and Grupo Hazar.

How has the new system optimized the operation of the warehouses?

The new system has optimized the operation of the four warehouses by 100%, reducing human error by 80% and improving delivery times by 86%.

What benefits did the company gain from implementing the new system?

Benefits include increased agility in the warehouse for material dispatch, reduced human error, simplified processes with the TC21 terminal, and improved professionalism attracting new customers.

Why should small and medium-sized enterprises (SMEs) implement technology in their operations according to the script?

SMEs should implement technology to optimize their processes, as the solutions provided are designed for all types of companies, offering support in development and process optimization.