MindSpring Presents: "Greatness" by David Marquet

MindSpring
8 Oct 201309:41

Summary

TLDRThe speaker, a former submarine captain, shares a transformative leadership philosophy. He emphasizes the importance of shifting from traditional authoritative orders to a model that fosters initiative and critical thinking among crew members. By giving intent rather than instructions, he empowered his team to make informed decisions, leading to exceptional performance and a culture of proactive, creative problem-solving. This approach not only improved operational efficiency but also instilled a sense of ownership and responsibility in every team member, ultimately achieving greatness through collective effort.

Takeaways

  • 🛠️ Leadership involves more than just giving orders; it requires fostering an environment where team members can think critically and take initiative.
  • 🔄 The speaker emphasizes the importance of shifting from a command-and-control style to one that empowers subordinates with decision-making authority.
  • 🚀 In the context of a nuclear submarine, the captain's role is redefined to focus on setting intent and moral responsibility for critical actions, such as launching weapons.
  • 🤔 The concept of 'intent' is introduced as a method to encourage proactive thinking and problem-solving among crew members, rather than relying on direct instructions.
  • 💡 Technical competence and organizational clarity are identified as the two pillars necessary for successfully empowering team members to make decisions.
  • 📊 The script illustrates the impact of this leadership style through the story of a submarine crew that achieved the highest inspection grade ever seen due to empowered decision-making.
  • 🌐 The idea of moving authority to where the information is, allowing those with the most relevant knowledge to make decisions, is presented as a key strategy for organizational success.
  • 🚧 The process of implementing this leadership style is described as challenging and requiring persistence, as it goes against traditional command structures.
  • 🌟 The ultimate goal is to create an environment where everyone can achieve greatness, not just the leader, by enabling them to take initiative and make meaningful contributions.
  • 🛑 The script highlights the importance of the final decision-maker retaining responsibility for critical actions, such as launching a weapon, to ensure moral and ethical considerations are upheld.
  • 🔑 Empowering team members with decision-making authority not only improves operational efficiency but also instills a sense of importance and ownership in their roles.

Q & A

  • What was the main issue the speaker faced with his crew on the submarine?

    -The main issue was that the crew was trained to follow orders without questioning, which could lead to disastrous situations if the orders were not correct or sensible.

  • What did the speaker realize about his own training and how did he address it?

    -The speaker realized he was trained for a different submarine and was giving orders without full knowledge, so he decided to stop giving orders and instead focus on providing intent to his crew.

  • What is the concept of 'intent' as described by the speaker?

    -Intent is about communicating the overall goal or objective rather than giving specific instructions, allowing the crew to think critically and make decisions based on the situation at hand.

  • Why did the speaker decide to retain the final order to launch a weapon?

    -The speaker felt that the responsibility for a decision that could result in the deaths of other human beings should be his alone, not on anyone else's conscience.

  • What were the two pillars the speaker mentioned as necessary for giving control to the crew?

    -The two pillars are technical competence, ensuring it is safe to perform an action, and organizational clarity, ensuring the action aligns with the mission and is the right thing to do.

  • How did the speaker change the dynamic of command on his submarine?

    -The speaker shifted from giving direct orders to asking questions that prompted his crew to think and justify their actions, fostering a culture of initiative and proactive decision-making.

  • What was the outcome of the inspection after the speaker implemented his new approach?

    -The inspection team gave the speaker's submarine the highest grade they had ever seen, reflecting the effectiveness of the crew's new approach to decision-making and operation.

  • How did the speaker's approach affect the crew's performance and morale?

    -The crew became more engaged, thinking actively and taking initiative, which not only improved performance but also made them feel valued and significant in their roles.

  • What advice does the speaker give to leaders in other organizations?

    -The speaker advises leaders to move authority to where the information is, allowing those with the most knowledge and context to make decisions, fostering a culture of leadership and innovation.

  • What challenge does the speaker anticipate leaders might face when adopting this approach?

    -The challenge is the feeling that it is 'wrong' to give up control, as it goes against the traditional and cultural programming of leaders to take charge and make things happen.

  • What is the ultimate goal the speaker has for leaders who adopt this approach?

    -The ultimate goal is to create an environment where people around the leader, including their families, schools, organizations, and businesses, can achieve greatness through empowered decision-making.

Outlines

00:00

🚢 Empowering Leadership: From Orders to Intent

The speaker, a former submarine captain, discusses the importance of shifting from a traditional command-and-control leadership style to one that empowers subordinates. He shares his experience of realizing the dangers of blindly following orders and how he changed his approach by engaging his crew in problem-solving. Instead of giving direct orders, he opted to communicate the overall intent, allowing his crew to think critically and make decisions based on the situation. This approach led to a more knowledgeable and proactive team, capable of handling complex tasks with greater autonomy.

05:02

🌟 Fostering a Culture of Responsibility and Initiative

This paragraph delves into the two fundamental pillars that support the idea of distributing control and authority within a team: technical competence and organizational clarity. The speaker emphasizes the need for team members to understand if their actions are safe and if they align with the organization's goals. By fostering an environment where individuals feel responsible for their decisions, the speaker achieved remarkable results, as evidenced by the highest inspection grade his submarine received. The narrative encourages leaders to move authority to where the information resides, enabling faster, better-informed decisions and creating a culture of initiative and creativity.

Mindmap

Keywords

💡Submarine

A submarine is a watercraft capable of independent operation underwater. In the video's context, it symbolizes a complex, high-stakes environment requiring precise coordination and leadership. The speaker mentions being trained for a different submarine, indicating a shift in expectations and responsibilities.

💡Leadership

Leadership refers to the ability to guide, influence, and inspire others towards achieving goals. The video emphasizes a leadership style that empowers subordinates rather than dictating orders, as seen when the captain decides to give control to his crew.

💡Authority

Authority is the power or right to give orders, make decisions, and enforce obedience. The video discusses the concept of moving authority to where the information is, allowing for more informed and effective decision-making by those directly involved in tasks.

💡Orders

Orders are directives given by someone in a position of authority. The script contrasts traditional military orders with a more collaborative approach where crew members are encouraged to think and act based on the intent rather than direct instructions.

💡Intent

Intent in this context means the purpose or goal behind an action or decision. The captain shifts from giving orders to expressing intent, prompting his crew to consider the broader objectives and make decisions accordingly, as illustrated by discussions about positioning the submarine.

💡Technical Competence

Technical competence refers to the ability to perform tasks effectively due to one's knowledge and skills. The video mentions it as a necessary pillar for empowering crew members, ensuring they can make safe and informed decisions, such as knowing when it is safe to submerge the ship.

💡Organizational Clarity

Organizational clarity involves having a clear understanding of one's role and the organization's goals. It is highlighted as crucial for crew members to know whether their actions align with the mission, exemplified by the captain asking if an action is the 'right thing to do'.

💡Proactive

Being proactive means initiating actions rather than waiting for instructions. The video encourages a proactive approach where crew members take the initiative, leading to a more responsive and dynamic team environment.

💡Inspection

An inspection is a formal examination or review, often to assess quality or performance. The script mentions an inspection as a pivotal moment where the crew's new approach to decision-making and leadership resulted in the highest grade ever seen.

💡Empathy

Empathy is the ability to understand and share the feelings of others. The captain's decision to retain the final order for launching weapons reflects empathy, as he takes personal responsibility for a decision that could result in the loss of life.

💡Moral and Ethical Responsibility

Moral and ethical responsibility refers to the sense of duty one has to act in ways that are considered right and just. The video discusses this in the context of the captain's role, where he feels personally accountable for decisions that could impact others' lives.

💡Creativity

Creativity is the use of imagination or original ideas to produce something new and valuable. The video implies that by empowering crew members to think and make decisions, the captain fosters an environment where creativity can flourish, leading to innovative solutions.

Highlights

Leadership is about avoiding the pitfalls of blind obedience and encouraging critical thinking among team members.

The importance of recognizing the potential for disastrous outcomes when individuals follow orders without question.

The speaker's realization of the need to change the approach to leadership on his submarine due to differing training and expectations.

The concept of 'intent' as a replacement for direct orders to foster independent thinking and decision-making among crew members.

The challenge of learning a new submarine system in a short time and the innovative solution to empower the crew with decision-making.

The moral and ethical responsibility of the captain in retaining the final decision to launch weapons.

The shift from giving instructions to providing intent to promote a culture of initiative and proactive behavior.

The psychological impact of shifting ownership of decisions to the crew, encouraging them to think critically and take responsibility.

The significance of technical competence and organizational clarity as foundational pillars for effective leadership and decision-making.

The transformation in the submarine's performance and the crew's mindset following the implementation of the new leadership approach.

The highest inspection grade ever seen as a testament to the effectiveness of the new leadership and decision-making model.

The contrast between a leadership style that centralizes decision-making and one that distributes authority and responsibility.

The empowerment of individuals to make decisions as if the CEO were standing behind them, fostering a sense of importance and accountability.

The cultural and psychological barriers to adopting a leadership style that gives control and creates leaders.

The personal struggle and the iterative process of learning to let go of traditional control and embrace a new leadership paradigm.

The ultimate goal of creating an environment where individuals, their families, and organizations can achieve greatness through empowered decision-making.

Transcripts

play00:02

[Music]

play00:19

i was trained for one submarine my guys

play00:21

were trained to do what they were told

play00:22

that's a deadly combination we all know

play00:24

organizations where where people just

play00:26

follow the leader into disastrous

play00:28

situations

play00:30

so i got my guys together and i said hey

play00:32

we've got a problem here

play00:36

i was trained for another submarine

play00:37

you're trying to do whatever nonsense

play00:39

comes out of my mouth

play00:41

that's right captain i mean they knew

play00:42

they already knew i was pretty much

play00:45

talking to myself

play00:48

so what we're gonna do what are we gonna

play00:49

do guys and we talked about it okay what

play00:51

i really wanted to do was get ready for

play00:52

the inspection but we were sitting in

play00:53

the wardrobe we spent a couple hours we

play00:55

were talking about it and we came up

play00:57

with all these different things and well

play00:58

you captain you just got to be smarter

play01:00

you got to give better orders it's like

play01:02

well how am i going to learn a whole

play01:04

nuclear summary miles and thousand pipes

play01:05

that's when i spent a year learning

play01:07

olympia two weeks over here how i mean

play01:10

so okay so in a year we'll be safe

play01:14

that's not gonna work we had to deploy

play01:16

the submarine in six months

play01:19

um

play01:23

so we talked about it and they said okay

play01:25

there's only one logical solution we

play01:26

figured it out

play01:29

you they're pointing at me you shut up

play01:34

what do you mean that's not what

play01:36

captains do that's not what captains of

play01:38

nuclear submarines do they walk around

play01:40

they give orders they sound like russell

play01:43

crowe

play01:44

head two thirds i make it up 500 feet

play01:46

helm left 15 degrees wider steady course

play01:48

two five five

play01:50

low torpedoes and tubes one two three

play01:52

and four flood down open outer doors

play01:54

right

play01:59

and i thought about it

play02:02

and you know what they're right

play02:04

so at that point i vowed never to give

play02:07

another order

play02:09

and if you came down to my submarine it

play02:11

had been very confusing

play02:13

because you couldn't have pointed

play02:16

it had been hard to say well who who's

play02:17

the captain here because you wouldn't

play02:20

have seen me giving orders

play02:22

i did retain one order the final order

play02:25

to launch a weapon

play02:27

a torpedo or a missile

play02:30

i

play02:31

i kept with me because i felt that

play02:34

that was since that was going to result

play02:36

in the deaths of other human beings

play02:38

that i didn't want that on anyone's

play02:41

conscience but but mine that was my

play02:43

moral and ethical responsibility but

play02:46

even though everything else in the navy

play02:48

there's long lists of things that says

play02:49

the captain has to authorize captains

play02:52

should authorize you got a couple nukes

play02:54

in your group they'll tell you it's true

play02:55

captain authority submerge the ship get

play02:57

underway start up the reactor shut down

play02:58

the reactor connect to short power

play02:59

divorce from shore power on and on break

play03:02

rig for dive on and on and on pages of

play03:04

these things i just refuse to give those

play03:06

orders what we replaced it with was

play03:08

intent

play03:10

instead of giving instructions

play03:12

if you want your people to think don't

play03:13

give instructions give intent

play03:15

so they become hey uh what do you want

play03:17

me to do well

play03:19

uh left full rudder steady course two

play03:21

five five no

play03:22

i said well what what are we trying to

play03:24

accomplish here today well we're trying

play03:25

to get in position so that when the

play03:27

enemy submarine comes through okay so

play03:28

where do you think we should position

play03:30

the ship uh

play03:32

maybe over here good idea go there

play03:35

you give intent to them and they give

play03:37

intent to you so my officer stopped

play03:39

requesting permission and every other

play03:41

submarine captain requests permission to

play03:43

submerge the ship submerge the ship

play03:45

submersion ship i

play03:46

on the santa face captain i intend to

play03:48

submerge the ship

play03:49

very well

play03:51

and they did it and it might seem like

play03:53

it's a very small nuanced change of

play03:56

language but it was hugely powerful

play04:00

because the psychological ownership now

play04:01

shifts to them

play04:03

they need to discover the answer

play04:04

otherwise you're always the answer man

play04:07

you can never go home and eat dinner

play04:13

and so we started doing this

play04:16

and it was hugely powerful i actually

play04:18

went another step

play04:20

then i got smarter and i said when the

play04:22

officer said captain i intend to

play04:23

submerge the ship i would ask him well

play04:25

is it what do you think i'm thinking

play04:27

right now and he'd look at me

play04:29

uh

play04:30

hard to tell

play04:33

i'm guessing you're wondering whether

play04:34

it's safe bingo i said well convince me

play04:36

it's safe it's a captain antenna

play04:37

submersion ship all men are below

play04:39

hatches are shut chips rigged for diver

play04:41

check the bottom deck

play04:43

ship the submarines in the water that's

play04:44

been assigned to us

play04:48

then i was then later i had asked him is

play04:50

it the right thing to do

play04:52

and they would say well yes sir because

play04:55

our mission requires that we

play04:58

and these are the two pillars that i

play04:59

think support this idea

play05:02

of giving control these are the two

play05:04

pillars that need to be in place

play05:06

the technical competence which is

play05:09

represented by is it

play05:10

safe

play05:12

and the organizational clarity

play05:14

which is represented by

play05:16

is it the right thing to do and you put

play05:18

those things in place

play05:20

and then you can give control you give

play05:22

control and you put those things in

play05:23

place

play05:24

and you are off to the races

play05:31

so think about what's happening now my

play05:33

officers are starting to think like me

play05:34

because i have to think like where where

play05:36

should we do the ship and so the guys

play05:38

below them now this took this took

play05:40

24 hours to happen

play05:43

it took a couple years for the full

play05:45

implementation but immediately there was

play05:47

change

play05:49

the officers are thinking like me so

play05:51

pretty so i could go in the engine room

play05:54

find the end's room lower level watch

play05:56

who was taking logs in the lube oil

play05:57

pumps

play05:59

and he would know

play06:00

what the submarine was doing he would

play06:02

know whether we were up tight close to

play06:03

the enemy it was time to stay quiet or

play06:06

whether we had backed out a little bit

play06:07

this may be a good time to change

play06:09

filters and make a little bit of noise

play06:14

a year later

play06:16

we received another inspection

play06:20

a year later we received an inspection

play06:22

the inspecting team

play06:24

gave us the highest grade they had ever

play06:26

seen

play06:27

not that year not in the pacific

play06:30

ever seen

play06:31

why i mean this crew had a captain it

play06:33

was a dummy

play06:35

it's because that needle

play06:37

moves started moving up

play06:39

and on another submarine there was one

play06:41

guy in charge one guy giving orders one

play06:43

guy thinking and 134 people doing what

play06:45

they're told i don't care how smart you

play06:47

are

play06:48

on my submarine i got 135 thinking

play06:51

active passionate creative

play06:54

proactive taking initiative people

play06:57

it's a tidal wave

play06:59

you don't stand a chance

play07:06

here's the solution

play07:09

move the authority to where the

play07:12

information is

play07:14

you mean the software engineer can

play07:16

decide whether we ship the software yeah

play07:19

you mean

play07:21

the client my salesman

play07:24

can just can close the deal

play07:28

well up to a thousand dollar no

play07:31

yes

play07:32

whatever the price yes

play07:36

what does it take to make that happen

play07:38

now if you're picturing a lot of people

play07:39

out there doing crazy things and a bunch

play07:41

of arrows going a bunch of different

play07:42

directions you have the wrong picture

play07:44

you crew you create the environment so

play07:47

that those people are out there making

play07:48

decisions as if the ceo were standing

play07:51

right behind them and if it's not the

play07:53

same decision it's actually a better

play07:55

decision because they have the

play07:56

information and not only will you get

play07:59

better speed of execution because now

play08:01

you don't have this delay what happens

play08:03

is those people feel like they matter

play08:05

because they're thinking you engender

play08:07

thinking you create the environment for

play08:08

thinking

play08:10

the secret is

play08:11

nothing is nothing i said is hard

play08:13

there's nothing hard

play08:15

the only thing that's hard is you it

play08:17

will feel wrong you've been genetically

play08:20

and culturally programmed to take charge

play08:22

and make it happen

play08:25

take take control and attract followers

play08:27

and what you want is to give control and

play08:30

create leaders

play08:32

it will feel wrong and you will

play08:34

repeatedly repeatedly

play08:36

start down this path if you so choose

play08:39

and then you'll be angry at yourself

play08:41

like i was and you will have a failure

play08:43

and you'll go back to the old ways

play08:44

you'll pick yourself up and you will go

play08:46

again you will go again

play08:50

and by doing so

play08:52

you will achieve the greatest thing

play08:54

possible

play08:56

you will have achieved greatness not

play08:58

because of the deeds and acts that you

play09:00

did but because you set an environment

play09:04

where the people around you and their

play09:06

families and their schools and their

play09:08

organizations and their businesses

play09:10

they've achieved greatness that would be

play09:12

the greatest thing of all go forth and

play09:14

be great

play09:27

[Music]

play09:40

you

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Связанные теги
LeadershipEmpowermentSubmarineDecision-MakingAuthorityCaptain's PerspectiveTeamworkInnovationEthicsStrategy
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