Global Cyber Outage: How did Microsoft Crash Worldwide? | Vantage with Palki Sharma
Summary
TLDRA massive global cyber outage occurred due to a faulty security update by cybersecurity firm CrowdStrike, affecting systems worldwide. The incident, starting at 7 PM GMT, caused widespread disruption across airports, banks, hospitals, and even Disneyland Paris, with the infamous 'blue screen of death' on Microsoft systems. The update, intended to enhance security, instead led to a global shutdown, highlighting the world's dependency on a few tech giants. The issue was resolved, but it raises concerns about the potential for intentional attacks and the need for system diversification to ensure resilience.
Takeaways
- 🌐 A massive cyber outage occurred globally, affecting various systems including airports, banks, hospitals, news studios, and Disneyland Paris.
- 🕗 The incident started at approximately 7:00 p.m. Greenwich Mean Time, causing widespread chaos across different sectors.
- 💻 The infamous 'blue screen of death' from Microsoft was seen on computer monitors, indicating system crashes.
- ✈️ Airports worldwide faced significant disruptions, unable to update flight details, check-in passengers, or print boarding passes.
- 📚 Some airports, like Delhi, resorted to issuing handwritten boarding passes, while others canceled flights, leading to over a thousand cancellations in the US.
- 🏦 Banks and supermarkets in Australia were also affected, with checkout counters not functioning, leading to closures.
- 🏅 The organizers of the Olympics in Paris had to conduct manual security checks due to the failure of their accreditation desk.
- 🔍 The cyber outage was traced back to a security update from the cybersecurity firm CrowdStrike, which did not interact well with Microsoft systems.
- 🛠️ CrowdStrike acknowledged the issue and announced that it had been resolved, deploying a fix to address the problem.
- 🚨 The CEO of CrowdStrike emphasized that the outage was not due to a security incident or cyber attack, highlighting the unintended consequences of the update.
- 🌳 The incident underscores the interconnectedness and dependency of the world on certain companies and their products, suggesting the need for diversification in systems and backups.
Q & A
What was the nature of the cyber incident mentioned in the script?
-The cyber incident was a massive outage affecting systems worldwide, causing computer systems to shut down and display the 'blue screen of death', a term associated with Microsoft Windows system crashes.
What time did the cyber incident begin according to the script?
-The incident began at about 7:00 p.m. Greenwich Mean Time (GMT).
Which sectors were affected by the cyber outage as described in the script?
-Sectors affected included airports, banks, hospitals, news studios, Disneyland Paris, and supermarkets in Australia.
How did the airports handle the inability to update flight details and check-in passengers?
-Some airports, like Delhi airport, opted for a manual approach, issuing handwritten boarding passes, while others canceled flights.
Which airlines in the US were mentioned to have halted flights due to the cyber outage?
-American Airlines, Delta Airlines, and United Airlines were mentioned as having halted flights.
What was the cause of the cyber outage as revealed in the script?
-The cause was identified as a problematic security update from the cybersecurity firm CrowdStrike, which was rolled out across Microsoft computers.
What was the relationship between CrowdStrike and Microsoft that led to the widespread impact of the cyber outage?
-CrowdStrike works with other companies, including Microsoft, and its security update was rolled out across Microsoft computers, leading to the widespread impact.
How did the CEO of CrowdStrike respond to the incident?
-The CEO of CrowdStrike announced that the issue had been identified, isolated, and a fix had been deployed. He also clarified that the outage was not caused by a security incident or cyber attack.
What concerns were raised by the CEO of CrowdStrike in his message regarding the incident?
-The CEO raised concerns about the potential for intentional harm if someone were to compromise systems on purpose, emphasizing the interconnectedness and dependency of the world on certain companies and their products.
What solution was suggested in the script to mitigate the risk of similar incidents in the future?
-The script suggested diversification, such as maintaining backups and having alternative systems in place, to increase security against both mistakes and attacks.
What was the script's final message regarding the importance of not relying solely on one system or company?
-The script emphasized the need to avoid putting 'all our eggs in one basket' to prevent days like the described incident from becoming more common, suggesting that diversification is key to resilience.
Outlines
💻 Global Cyber Outage Impacts Critical Systems
The script discusses a massive cyber incident that led to widespread system outages across the globe. It began at 7:00 p.m. Greenwich Mean Time, affecting airports, banks, hospitals, news studios, and even Disneyland Paris. The infamous 'blue screen of death' was seen on computer monitors, causing significant disruptions. Airports faced issues with flight updates, check-ins, and boarding passes, leading to over a thousand flight cancellations in the US alone. Supermarkets in Australia closed due to non-functional checkout counters, and the Paris Olympics organizers had to conduct manual security checks. The cause of the outage was traced back to a security update from CrowdStrike, a cybersecurity firm, which was rolled out across Microsoft systems and caused them to crash. The update was problematic and led to the global incident. CrowdStrike's CEO announced that the issue had been resolved, but the incident raised concerns about the potential for intentional cyber attacks. The script emphasizes the importance of diversifying systems and maintaining backups to increase security against both mistakes and attacks.
🏆 First Post's Coverage of T20 World Cup and Environmental Initiatives
This paragraph introduces the First Post's commitment to covering sports and current events beyond boundaries, highlighting their five million-strong community. The script mentions their dedication to bringing unfiltered news and the importance of nature and environmental initiatives. It also announces the T20 World Cup moving to the West Indies, with a special report on India's nuclear program. The script transitions to a live report from South Africa by Alex and a live broadcast from Washington DC by Ham, showcasing the global reach and diverse coverage of First Post.
Mindmap
Keywords
💡cyber outage
💡blue screen of death
💡CrowdStrike
💡security update
💡Microsoft
💡global outage
💡alternative systems
💡diversification
💡backups
💡connected world
💡inconvenience
Highlights
One of the biggest cyber outages in history occurred, affecting systems worldwide starting at 7:00 p.m. Greenwich Mean Time.
Chaos ensued in airports, banks, hospitals, news studios, and Disneyland Paris as computer monitors displayed the infamous 'blue screen of death'.
Airports globally faced issues, unable to update flight details, check-in passengers, or print boarding passes, leading to over a thousand flight cancellations in the US.
American Airlines, Delta Airlines, and United Airlines halted flights, while KLM and Berlin airport suspended most operations, and Swiss air traffic was cut by 30%.
Supermarkets in Australia closed due to non-functioning checkout counters, and the Paris Olympics organizers had to conduct manual security checks.
The cyber outage was traced back to a security update from cybersecurity firm CrowdStrike, which caused widespread damage when rolled out across Microsoft computers.
CrowdStrike's security update did not react well with Microsoft systems, causing them to crash and display the blue screen of death.
Microsoft's global reach meant that when their systems went down, companies and services around the world were impacted.
The issue was resolved and CrowdStrike's CEO announced that the problem had been identified, isolated, and a fix deployed.
The CEO clarified that the outage was not caused by a security incident or cyber attack, but was an unintended mistake.
The incident raises concerns about the world's dependence on certain companies and their products, and the potential for major setbacks if they are compromised.
Diversifying and maintaining backups or alternative systems can increase security against both mistakes and attacks.
The CEO's message suggests that not all systems were affected, indicating the importance of having diverse technology options.
The incident serves as a reminder of the potential consequences of relying too heavily on a single technology or company.
The First Post news source aims to provide diverse perspectives on important issues and go beyond boundaries in coverage.
First Post is celebrating five million strong support and trusts viewers to bring unfiltered and unbiased news.
The T20 World Cup moves to the West East, with First P America providing live coverage from Washington DC.
Transcripts
now let's talk about today's cyber
incident it was one of the biggest cyber
outages to have ever taken place systems
went down across the world it started
last evening at about 700 p.m. Grenich
mean time that's when the chaos began in
airports Banks hospitals news Studios
and even in Disneyland Paris people in
all these places saw something ominous
all of the computer monitors uh were um
essentially shut down blue screen of
death Microsoft's Infamous blue screen
of death almost everyone saw it today
airports around the world faced issues
they could not update flight details
check-in passengers or even print
boarding passes some of them like Delhi
airport opted for a manual approach they
started issuing handwritten boarding
passes others canceled flights there
were over a thousand cancellations in
the US American Airlines Delta Airlines
United Airlines all halted flights the
Dutch Airline KLM suspended most of its
operations Berlin airport halted all
flights air traffic in Switzerland was
cut by 30% every corner of the world was
affected and again it wasn't just air
travel supermarkets in Australia were
shut because their checkout counters
weren't working in Paris the organizers
of the Olympics were facing issues they
had to conduct manual Security checks
because their accrediation desk was down
so you can see how widespread said this
problem was but how did it happen what
led to the Cyber outage that affected
every corner of the globe well here's
the Smoking Gun listen to this thank you
for contacting Crow strike support Crow
strike is aware of reports of crashes on
Windows horse related to the Falon
sensor please monitor the status while
the check alert on our customer support
portal the outage was caused by this
company crowd strike ironically it's a
cyber security firm a company that makes
antivirus softwares and investigates
cyber attacks this is the company that
messed up now you may wonder how did it
cause such widespread damage after all
many of you may never have even heard of
its name so how did it access so many
computers all over the world well Cloud
strike works with other companies and
one of its clients is Microsoft Cloud
strike put out a security update
yesterday at about 700 p.m. GMT this
update was rolled out across Microsoft
computers and that is how the Cyber
incident began there was a problem with
the update it did not react well with
Microsoft systems it caused them to
crash and display the dreaded blue
screen of death that's it that is the
reason for the global outage an
automated security update took down
Microsoft and in turn Microsoft took
down companies all over the world
because this is Microsoft the most
widely used operating system in the
world if Microsoft goes down the world
grinds to a Hal and that's what happened
today the issue has been resolved now as
Cloud strike was more than eager to
announce this is a message from their
CEO he said that the issue had been
identified and isolated and a fix had
been
deployed but his message also raised a
few other concerns he insisted that the
outage was was not caused by a security
incident or a Cyber attack he was very
clear about that that means that all the
damage done today was by
mistake but what happens if someone
tries to do it on purpose think about it
today prove that the entire world is
indeed connected and completely
dependent on certain companies and their
products if any of these are compromise
the world will face a major setback
millions of people will be
inconvenienced businesses will lose
billions and will be sent back to the
Stone Age it's a scary thought so what
can we do well we cannot disconnect that
would also set the world back but we can
diversify look at the cloud strike CEO's
message again he said that today's issue
only affected windows and that Mac and
Linux were not
impacted so if we maintain backups if we
can turn to Alternative systems during
times of trouble we would be more secure
against both mistakes and attacks it is
not a costeffective solution but it may
be the only one that we have right now
because if we do not diversify if you
put all our eggs in just one basket days
like today will become more and more
[Applause]
[Music]
common across continents one powerful
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source bringing you diverse perspective
Ives on the issues that
[Applause]
matter we go beyond the boundaries to
give you that little extra about every
sporting
[Music]
moment so thank you for making first
post five million strong we're counting
on your support and you can trust us to
bring you the news unfiltered and un
[Music]
banished as the world
warms nature Sentinels will
rise as a billion hands will dig
deep to write a new future for our
planet
[Music]
on today the T20 World Cup move across
to the west east
expect hello I'm Alex coming to you from
South Africa today we have a
special start with a report on India sh
nuclear the first time since off
became hello and welcome to First P
America I'm ham coming to you live from
the nation's capital in Washington DC
[Music]
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