tugas video wawancara

Summary

In this interview, Famel Santosa, a nursing student from Universitas Dr. Sandani Jember, speaks with Ibu Adi Farida, the owner of an independent medical practice. Ibu Adi shares how she began her practice by visiting homes to provide services and how she marketed her business through word of mouth and house calls. She also discusses her efforts to balance clinical service with administrative tasks, including implementing electronic records management (IRM) for patient data. Her motivation is to establish a sustainable business that can be continued by her son in the future.

Takeaways

• 😀 The speaker, Famel Santosa, is a nursing student at Universitas Dr. Sandani Jember and is conducting an interview about a private healthcare practice.
• 😀 The interview is conducted with Ibu Adi Farida, who runs the healthcare practice being discussed.
• 😀 Ibu Adi Farida began her private practice somewhat accidentally while studying at Universitas Muhammadiyah Jember.
• 😀 The primary motivation behind starting the practice was to ensure that her son could later continue the family business while having other career options.
• 😀 Ibu Adi initially marketed her services by visiting homes and offering to provide healthcare at clients' homes, instead of requiring them to come to her practice.
• 😀 The practice has gained recognition and is now known for offering home-based healthcare services, which helped build a client base.
• 😀 To balance clinical services and administrative tasks, Ibu Adi uses electronic patient data management (IRM) systems.
• 😀 The introduction of the IRM system was gradual and started in the middle of the practice's operation to improve data management.
• 😀 Initially, the practice used manual record-keeping in books before transitioning to a digital system.
• 😀 Ibu Adi collaborates with friends from the IT field to ensure smooth implementation and management of the electronic systems in her practice.

Q & A

What is the background of Ibu Adi Farida in starting her independent practice?

Ibu Adi Farida initially started her independent practice by chance. She was studying nursing at the University of Muhammadiyah Jember, and her motivation for opening the practice was to ensure that her son could continue the family business in the future.

What was the primary motivation for Ibu Adi Farida in opening her independent practice?

Her primary motivation was to create a practice that her son could take over and continue, while also balancing other career options in both private and public sectors.

How did Ibu Adi Farida start attracting clients to her practice?

Initially, she started by visiting homes and offering services to those who needed them. She was open to home visits for patient check-ups, which helped promote the practice in the community.

How did Ibu Adi Farida's promotional strategy help build her practice?

Her promotional strategy was based on word-of-mouth and direct home visits. She offered services where patients didn't have to come to her practice but could receive care at home, which helped attract clients.

What was the first step Ibu Adi Farida took to build her client base?

The first step she took was personally visiting homes and offering her services. This direct interaction allowed her to promote the practice and start building a client base.

How does Ibu Adi Farida balance clinical services with administrative tasks?

She manages the balance by using an Electronic Medical Record (EMR) system for patient data management. She started using this system after the mid-point of her practice's operation, although initially, everything was done manually.

What system does Ibu Adi Farida use for managing patient data?

Ibu Adi Farida uses an electronic system for patient data management, referred to as 'IRM' (Electronic Medical Record), which she implemented after gaining access to IT support from colleagues in the healthcare organization.

What did Ibu Adi Farida initially use for patient data management before the electronic system?

Before implementing the electronic system, Ibu Adi Farida manually recorded patient information using a book.

How has the use of an electronic system impacted Ibu Adi Farida's practice?

The introduction of the electronic system has helped streamline patient data management, making it more efficient compared to the initial manual system. It also ensured better coordination with her colleagues in the healthcare organization.

What was the role of Ibu Adi Farida's colleagues in the healthcare organization in helping her set up the electronic system?

Her colleagues in the healthcare organization played a supportive role by granting her access to IT resources, which allowed her to implement the electronic medical record system in her practice.