RHL Welcomes Trevor Shimiu, Co-Founder of Brizo Data Inc.

REAL Hospitality LIVE
18 Mar 202129:02

Summary

TLDRIn this engaging live discussion, Jason interviews Trevor Shimazu, President of Breezo Food Metrics, a company revolutionizing the hospitality industry with data-driven insights. They explore how Breezo collects data from over half a million sources to provide near real-time information on restaurant operations, helping restaurateurs, investors, and vendors make informed decisions. The conversation highlights Breezo's broad applications, from identifying market trends and menu planning to aiding government organizations and associations. With a growing database of 125 million menu items, Breezo is set to expand its services, offering a valuable tool for anyone in the hospitality sector to stay ahead in a rapidly evolving market.

Takeaways

  • 😀 Breezo Food Metrics is a data-driven company aiming to provide insights into the hospitality industry, helping businesses make informed decisions based on factual information.
  • 📊 They offer near real-time access to a wide range of data through a few simple clicks, targeting not just large operators but also small businesses and those looking to do business with the hospitality industry.
  • 🌐 Breezo collects data from over half a million sources, including restaurant websites, online review forums, social media, Google Places, business registries, and marketplace delivery app sites.
  • 🔄 The data is refreshed on a weekly basis, with a full cycle refresh every 30 days to ensure the information remains current and relevant.
  • 🍽️ The platform is useful for a variety of stakeholders, such as restaurant vendors, owners, franchisors, franchisees, investors, equipment companies, marketing agencies, and service organizations.
  • 📈 Breezo Food Metrics can provide insights into menu items, pricing, technology use, and other details that can help businesses understand market trends and make strategic decisions.
  • 📈 The company has recently partnered with Branded Strategic Hospitality, which will help accelerate their growth and development of new features.
  • 📈 They are working on monitoring the health of restaurants and have a database of over 125 million menu items, with prices from around two-thirds of those menus.
  • 🌍 The platform can provide localized insights, helping businesses understand what is trending in specific regions or within certain types of cuisine.
  • 💡 Breezo Food Metrics is also looking to incorporate additional data, such as demographic information, to further enhance the value of their insights.
  • 💼 The platform is accessible and affordable, making it a valuable tool for anyone in the hospitality industry to make educated decisions and stay competitive.

Q & A

  • What is the main focus of Breezo Food Metrics?

    -Breezo Food Metrics focuses on providing data and insights into the hospitality industry, enabling data-driven decisions for various stakeholders such as restaurant vendors, owners, and those interested in the industry.

  • How does Breezo Food Metrics gather its data?

    -Breezo Food Metrics gathers data from a wide range of sources, including restaurant websites, online review forums, social media, Google Places, business registries, and marketplace delivery app sites, among others.

  • What is the significance of having access to near real-time data in the hospitality industry?

    -Access to near real-time data is crucial as it allows industry players to make informed decisions quickly, adapt to market changes promptly, and stay competitive in a fast-moving industry.

  • How often does Breezo Food Metrics refresh its data?

    -Breezo Food Metrics refreshes its data on a weekly basis, with a full cycle refresh happening approximately every 30 days.

  • Who are the potential users of Breezo Food Metrics' data?

    -Potential users include franchisors, franchisees, investors, equipment companies, marketing and data service organizations, and even government entities and associations looking to understand industry trends and make informed decisions.

  • How does Breezo Food Metrics cater to the needs of both large and small businesses?

    -Breezo Food Metrics offers a dashboard for smaller and medium-sized businesses that may not be as mature in handling data, while also providing direct feeds for larger companies and chains that already have a strong data infrastructure in place.

  • What was the surprising trend that Breezo Food Metrics observed in the past year?

    -One surprising trend was the lack of an online presence for many smaller to medium-sized restaurants at the beginning of the pandemic, which has since changed significantly as these businesses have started to embrace online platforms and services.

  • What steps did Breezo Food Metrics take during the pandemic to support the hospitality industry?

    -Breezo Food Metrics provided a free dashboard during the pandemic to help restaurant owners understand the most popular delivery services in their market and make informed decisions about where to begin with online services.

  • What are some of the future developments Breezo Food Metrics is planning?

    -Breezo Food Metrics is looking to monitor the health of restaurants using the data they collect, expand their database of menu items and prices, and continue to improve their existing product offerings.

  • How does Breezo Food Metrics help with understanding food trends and cultural cuisines?

    -Breezo Food Metrics collects and normalizes data on menu items, allowing users to understand new trends, products, and ingredients, and make informed decisions about what to serve to their customers.

  • What is the role of Breezo Food Metrics in helping businesses make educated decisions?

    -Breezo Food Metrics provides actionable insights and data that help businesses across the hospitality industry, from independent operators to investors, make educated decisions based on current market trends and data analysis.

Outlines

00:00

🎥 Introduction to Breezo Food Metrics

The video begins with the host, Jason, introducing the live audience to Trevor Shimazu, the president of Breezo Food Metrics. The company was introduced to Jason months ago, and after a lengthy discussion about its potential in the hospitality industry, Jason was excited to have Trevor on the show. Breezo Food Metrics aims to provide data-driven insights to the hospitality industry, helping operators and businesses make informed decisions based on real-time data. The platform collects data from over half a million sources, including restaurant websites, review forums, social media, and more, to create comprehensive profiles for each restaurant.

05:02

📈 Data Collection and Its Application in the Hospitality Industry

Trevor Shimazu explains that Breezo Food Metrics collects data from a wide range of sources to provide up-to-date insights into the hospitality industry. This data is not only beneficial for restaurant vendors and owners but also for franchisors, franchisees, investors, and equipment companies. The data is refreshed on a weekly basis, with a full cycle update every 30 days. The goal is to provide fresh and actionable data to help businesses make strategic decisions. The conversation also touches on the importance of having an online presence and how the pandemic has accelerated the need for restaurants to adopt digital solutions.

10:03

🚀 Expanding Data Services for Diverse Industry Needs

The discussion continues with Trevor highlighting the diverse range of companies that Breezo Food Metrics serves, including marketplace delivery businesses, online ordering solutions, and even a business that recycles kitchen grease. The platform is designed to cater to businesses of all sizes, from small independent operators to large chains, by providing them with the tools to understand market trends and make data-driven decisions. The company is also looking to expand its services by partnering with third-party data vendors to include demographic data and other valuable insights.

15:05

📊 Insights into Restaurant Health and Menu Trends

Trevor discusses the future plans for Breezo Food Metrics, which include monitoring the health of restaurants through the data collected. The company has recently surpassed 125 million menu items in their database and is working on normalizing this data to make it actionable for their clients. This will allow businesses to understand new trends, products, and ingredients in the market and adapt their offerings accordingly. The platform aims to help clients make educated decisions about menu changes and market expansions based on data.

20:06

🌐 Broadening the Scope of Data Services

The conversation explores the potential for Breezo Food Metrics to provide data on different cuisines and food cultures, which is crucial for businesses looking to diversify or understand market trends. The platform's data scientists are working on making the insights from the menu items actionable, allowing clients to identify trends and make strategic decisions about their offerings. The platform's ability to segment data by cuisine type and location enables clients to focus on specific trends in their areas of interest.

25:06

🤝 Conclusion and Future Collaboration

The video concludes with Jason expressing his excitement about having Trevor and Breezo Food Metrics as part of the network. He emphasizes the value of the platform for various stakeholders in the hospitality industry, including bar managers, investors, equipment providers, and consultants. Trevor and Jason look forward to future conversations and the potential for Breezo Food Metrics to continue expanding its services and providing valuable data to the industry.

Mindmap

Keywords

💡Hospitality industry

The hospitality industry encompasses businesses that provide services to guests or travelers, such as hotels, restaurants, and catering services. In the context of the video, the hospitality industry is the main focus as the discussion revolves around a company that provides data and insights to help businesses within this industry make informed decisions. The script mentions how the company helps 'not just operators but people who want to do business with the hospitality industry.'

💡Data-driven decisions

Data-driven decisions refer to the process of making choices based on the analysis of data and factual information rather than relying on intuition or 'gut feelings.' The video emphasizes the importance of this approach, particularly in the hospitality industry, where access to up-to-date and relevant data can significantly impact business strategies. The script highlights that the company discussed is all about 'bringing that data and the insights into the hospitality industry.'

💡Breezo Food Metrics

Breezo Food Metrics is the company featured in the video, which specializes in providing data and insights to the hospitality industry. The name 'Breezo' is mentioned multiple times, often with a playful emphasis on its pronunciation, indicating its significance as the central subject of the discussion. The company aims to offer near real-time access to industry data, helping businesses make informed decisions based on current trends and information.

💡Real-time access

Real-time access in this context means the ability to retrieve and utilize information immediately as it becomes available. The script discusses how Breezo Food Metrics enables businesses to get 'near real-time access to that information in a few simple clicks,' which is crucial for staying competitive and responsive in the fast-paced hospitality industry.

💡Insights

Insights refer to the understanding or perspective gained from the analysis of data. In the video, insights are derived from the data collected by Breezo Food Metrics and are used to inform businesses about trends, customer preferences, and other relevant factors in the hospitality industry. The script mentions that the company is about bringing 'data and the insights into the hospitality industry.'

💡Ghost kitchens

Ghost kitchens, also known as virtual kitchens, are commercial kitchens that prepare food exclusively for delivery orders without a physical dining space for customers. The script discusses how Breezo Food Metrics can provide valuable data to ghost kitchen brands, helping them understand market dynamics, such as the presence of other restaurants or concepts in a neighborhood and menu item popularity.

💡Marketplace delivery app sites

Marketplace delivery app sites are online platforms or mobile applications that facilitate the delivery of food orders from various restaurants to customers. The script mentions that Breezo Food Metrics collects data from 'directly to the marketplace delivery app sites,' which is part of their comprehensive data gathering process to provide a holistic view of the hospitality industry.

💡Subscription-based program

A subscription-based program refers to a business model where customers pay a recurring fee to access a service or product. In the script, it is mentioned that Breezo Food Metrics operates on a subscription basis, allowing users to opt into their data services and gain the necessary insights for their business decisions in the hospitality industry.

💡Trends

Trends in the context of the video refer to emerging patterns or changes in consumer behavior, product popularity, or other market dynamics within the hospitality industry. The script discusses how Breezo Food Metrics can help businesses identify and understand these trends, such as new types of cuisine or ingredients that are gaining popularity, which can inform strategic decisions.

💡Technology consolidation

Technology consolidation in this context means the integration or merging of various technological solutions into a more comprehensive system. The script mentions that companies in the hospitality industry have been expanding their offerings to include not just online ordering, but also contactless payment and brand management, indicating a trend towards more unified technological platforms.

💡Investor

In the video, an investor refers to a party that provides financial resources to a company in exchange for an equity stake or return on investment. The script mentions that Breezo Food Metrics has recently brought on an investor, which is part of the Branded Strategic Hospitality family, signaling a step towards growth and expansion for the company.

Highlights

Introduction of Breezo Food Metrics, a data-driven company aiming to revolutionize the hospitality industry.

Breezo's mission to provide near real-time access to data for anyone interested in the hospitality industry.

The importance of data in decision-making, moving away from gut feelings to factual information.

Breezo collects data from over half a million sources, including restaurant websites, review forums, and social media.

Insights gathered from Breezo can benefit restaurant vendors, owners, and those doing business with the industry.

Data freshness is key, with Breezo updating information on a weekly basis and a full refresh every 30 days.

Breezo's broad application, from helping small operators to large chains and ghost kitchen concepts.

Subscription-based access to Breezo's data allows for tailored insights for different business sizes.

Breezo's role in identifying business closures, aiding in strategic decisions for ghost kitchens and others.

The company's focus on providing insights for a wide range of stakeholders, including government organizations and associations.

Breezo's two-year research period to understand the market and ensure product-market fit in the hospitality industry.

The variety of companies utilizing Breezo, from third-party delivery to online ordering solutions and beyond.

Breezo's recent partnership with Branded Strategic Hospitality and plans for future expansion.

Monitoring the health of restaurants and the potential for predictive analytics based on collected data.

The collection of over 125 million menu items and the analysis of food trends and pricing.

Breezo's ability to provide data on different cuisines and food culture, aiding in strategic menu planning.

The importance of understanding local and cultural food trends to make educated business decisions.

Breezo's plans to incorporate demographic data and competitor analysis to enhance their offerings.

The potential for Breezo to help businesses avoid saturated markets and find opportunities for growth.

Transcripts

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just in that second right yep

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are we ready to go we are live

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in three two one

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welcome to real hospitality live today

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i am stoked to be able to bring

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this company to you to have

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a talk with the president of this

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organization

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this is this is something that was

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brought to me many months ago

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and when we got on the phone and we got

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talking about what this company does

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and how they're involved in the

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hospitality industry and and how they

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can help

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uh not just operators but people who

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want to do business with the hospitality

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industry et cetera

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i i we just couldn't even get off of the

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call it could have gone for days

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i agreed that is trevor shimazu of

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uh breezo food metrics i always call it

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brizone then i had to add the food

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metrics on to the end

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because it just rolls off the tongue

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when we're talking about you when we get

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excited about you it's breezo brezo

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brezzo

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welcome today trevor thanks for coming

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man appreciate it jason super excited to

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be on here and getting the

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opportunity to kind of speak with you

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and everyone in the network as well so

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i'm looking forward to the conversation

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well it's today we're live on linkedin

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youtube facebook twitter uh periscope

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uh you name it if you happen to be

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watching us live uh feel free to put a

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comment

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uh on the show if you have questions of

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trevor uh

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this is what's going to happen it means

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we're it's an interactive program

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so we're going to be getting those um

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robbie who

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is our producer she's going to be

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forwarding them on to us so that we can

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answer any questions in the moment

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we have a lot to talk about and it's

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really exciting what brizo is doing

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and let's let's kind of just dive right

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into it trev

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i mean you guys are a food metrics

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company and

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by food metrics uh what what exactly

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does that mean in a rounded sense and

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then we'll get into it in more detail

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yeah great question i mean uh i think

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everyone that's that's listening and

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and and everyone that's out there kind

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of knows that the world is moving to a

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data-driven world there's just so much

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access to information

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out there that it's it's helping us to

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make these decisions and move away from

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the gut feeling and towards these

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data-driven decisions based on factual

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information so

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you know breezo food metrics is all

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about that is is bringing that data and

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the

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insights into the hospitality industry

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uh you know helping anyone that wants to

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know anything about the industry

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whatsoever to be able to get

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near real-time access to that

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information in a few simple clicks and

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and that's what we're trying to do and

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and really trying to help out whether it

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be

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you know restaurant vendors to to

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restaurant owners

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to to be able to bring this capability

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to them

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well i mean the the data that you guys

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are

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able to gather and to have readily

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available and the fact that it's super

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fresh data it's not something from

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you know 1998 that we're still hanging

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clinging to

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uh is just absolutely key and

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and the way that you guys gather it is

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really cool too

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so let's let's let's talk about a little

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bit specifics about

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some of the data and and and and where

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you're getting it from

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and then we can talk about you know

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where where it fits

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yeah of course so uh really the the

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answer is we're trying to get it from

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anywhere and everywhere possible right

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so we have a growing list of sources

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that we're collecting information from

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currently we're sitting at

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roughly over half a million sources that

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we're out visiting

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regularly and collecting the insights

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from those areas so

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a large portion obviously being directly

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from the websites of these restaurants

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themselves i mean there's a wealth of

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information that is available just on

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the website itself that

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you know we're going out there getting

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the menu items we're understanding their

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online tech stack that they're using

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we're

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we're taking a look at how many

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locations they have but then we kind of

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broaden it from there so from from the

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websites we then go to

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uh the online review forums and

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collecting information on ratings and

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reviews and

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and comments that are made by uh the

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consumers that are visiting these places

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we're going to

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social media all the social media

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outlets that are out there and

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and gathering insights and information

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from there as well

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google places we're going to business

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registries

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uh directly to the marketplace delivery

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app sites as well i mean

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literally anywhere and everywhere that

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you're going to find a piece of

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information we're trying to capture it

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bring it all together into one

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individual profile for each of those

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restaurants so that we can take a a

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clear look at what's going on out there

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i think the really cool thing about

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getting access to this data and you i

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get all excited right as you know

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the cool thing about being able to get

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access to this data is

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is it's for uh franchisors franchisees

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investors equipment companies uh uh

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marketing

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data is in there um service

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organizations

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like we were we were talking on pre-show

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yesterday

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and like it's it's so cool that

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if you are um i i'm going to give a

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shout out to my buddy at veto oil canada

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jason switzky i mean this is something

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for him specifically that he could do

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if he wants to know if a restaurant's

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got deep fryers uh

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you can you can tell because they got

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you've got fried food on the menu

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if you are a ghost kitchen brand

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uh and you're looking to say okay well

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there's there there are so many other

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uh uh restaurants or concepts of this

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style within this neighborhood

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and how long have they been there for

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what type of menu items do they have

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uh when was the last time they changed

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their menu item what's the price point

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uh you know what's the populace it it

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all of these things are

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are amazing info to have to be able to

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to

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tap into that you guys have fresh and

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readily available and how often do you

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guys refresh again

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so we're out visiting these sources 24

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7.

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uh you know we're pushing new data into

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the application on a weekly basis

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but for us to run a full cycle we're

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looking at somewhere about

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30 days we're also trying to be really

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good internet citizens as well

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making sure that we're not causing any

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havoc on anything that we're visiting so

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uh you know at that 30-day cycle is is

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pretty much the longest

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that we would run through any of our

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given sites

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well there you go i mean so it's never

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never more than a month old

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exactly exactly and it's so important i

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mean i don't need to tell you how how

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fast moving and segmented this industry

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is

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unfortunately even more after the last

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12 months

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that we've all been living through the

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pandemic that there's just so much

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change going on out there that you know

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the the the fresher the data essentially

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the better right and so that's that's

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what we're about being is is providing

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the fresh insights let's move away from

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those

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static excel spreadsheets or

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other methods that we were using

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previously and and let's get us this

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this real-time insights that's available

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out there

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for for and we've we we talked about

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this a little bit yesterday

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this is this isn't just for big

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organizations that are looking for their

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you know their next location this is for

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if you're a smaller operator and you

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want to open your next store or if you

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just want to see what your competition

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is doing for price point

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or what what's trending uh in your area

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then this is amazing that you can just

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go and tap

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into this i mean it's a it's a

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subscription-based program that you guys

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do

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which is awesome so you can opt into

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that get all the information that's that

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you require and if you decide you're

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going to do a menu change or an

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equipment change

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or you're or you're just looking to go

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to a new area and we were even talking

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yesterday about

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companies that are doing ghost kitchen

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concepts in

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like industrial parks if you want to

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know uh you know where

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where other ghost kitchens are maybe

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going to a particular industrial park

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why are they going there how long

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they've been there for and

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and what kind of business are they doing

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i mean this is

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key exactly exactly i mean you know

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we're not just focusing

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on the businesses that are still up and

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operating we're also identifying

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businesses that are closing their

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locations

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as well so you know when you talk about

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the ghost kitchens that are kind of

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doing some of their

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their real estate investigating there to

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figure out you know where is the

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appropriate place for us to be setting

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up that next shop

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you know that's obviously one great use

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case you know you talked a little bit

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about

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uh not just large businesses but small

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ones

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uh i mean for for us really it's

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everything in between right we've got a

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dashboard for the smaller

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medium-sized businesses that are maybe

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not as mature with regards to the way

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that they're handling data today

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but we've also got direct feeds for the

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larger companies and the larger chains

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that are out there that are already

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pretty mature

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what they're doing for data but maybe

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just don't have the capabilities i mean

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this is not core business for any of

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them right so anything that's being done

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in that space is

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taking away from their core business

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this is our core business so

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you know even in the larger ones we're

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supplementing

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what they already have to just continue

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to expand and broaden their capabilities

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and the availability to what they have

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i think the details in there are amazing

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to the point where

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you if you're like i say if you're if

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you're a small operator you can afford

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to get this information from you guys

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it's not this isn't you know you don't

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have to spend a million bucks to

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to get involved in this which is which

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was of course exciting for

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us in the network because we really want

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people to have access to

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to to be better to do better to be able

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to

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to make better decisions and the other

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thing is

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what what excites me too and we talked a

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little bit about this yesterday but

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when we're talking about um government

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organizations and associations

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to be able to really get up-to-date key

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data

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as to what's going on within a

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particular region uh you know

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whether or not something's trending or

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whether something's going away or or

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the market in reality is doing this or

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doing this

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yeah that's exactly it you know as we

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said at the beginning is it's not just

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limited

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to you know vendors and operators it's

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really anyone that has

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any type of interest in what's going on

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within the industry so

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uh whether it be tourism whether it be

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other government entities that are are

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trying to understand what's happening

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and and even make important decisions

play10:16

uh as to you know how they're going to

play10:18

approach the next 12 to 18 months after

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everything that's gone on and during the

play10:22

pandemic

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you know that's that capability here

play10:24

once again is you know we know how much

play10:27

uh manual work a lot of businesses were

play10:30

doing

play10:31

in this particular space you know before

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we actually launched our product we

play10:34

spent about a good

play10:35

two years of just doing research to

play10:37

understand this market

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you know we're we're from the data world

play10:41

uh but didn't necessarily come from the

play10:42

hospitality world so we wanted to make

play10:44

sure that we truly understood the people

play10:46

that are are in this industry the people

play10:48

that are analyzing this industry to make

play10:50

sure that we're on point with what we're

play10:52

doing and trying to get that product

play10:53

market fit and

play10:54

you know that's that's why we're at the

play10:56

point that we are today is

play10:57

you know we're starting to surround

play10:59

ourselves with great people such as

play11:01

the the real hospitality network as as

play11:04

well as our advisors that come from the

play11:06

space to say you know

play11:07

this is the stuff that's going to be

play11:08

important to to to everyone that's going

play11:10

to be accessing the data and we want to

play11:13

we want to make sure that we're able to

play11:14

to help everybody essentially

play11:16

uh to be able to get that insights that

play11:18

that we know is just so important

play11:20

so you guys are in year two now with

play11:22

this particular project

play11:23

what what type of companies are are

play11:25

coming to you and looking for

play11:27

uh looking for uh data and

play11:30

and and info i mean i know you guys work

play11:32

with third-party

play11:34

delivery companies you've got you've got

play11:36

uh restaurant brands etc so what what

play11:38

type of product or what type of you

play11:39

don't have to name drop the company but

play11:41

i mean what

play11:41

what type of sections yeah of course

play11:44

great question so i mean to kind of give

play11:45

you an idea of the the broad range

play11:48

uh you know as you mentioned the the

play11:50

marketplace delivery

play11:51

businesses we're working with uh online

play11:54

ordering

play11:54

solutions that we're working with uh we

play11:57

we have

play11:58

a business that recycles the grease from

play12:00

kitchens

play12:01

uh very similar to what you mentioned in

play12:03

the in the veto oil previously and

play12:05

having a

play12:05

a wanting an understanding of not just

play12:07

who restaurants are but the ones that

play12:09

are

play12:09

are using a large amount of oil and have

play12:11

a lot of fried products on their menus

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uh we're working with chains we're

play12:17

working with

play12:18

uh independence hospitality groups it's

play12:21

it's

play12:21

it's really broad contactless payment uh

play12:24

is an area you know a lot of ours over

play12:27

the last 12 months have been within the

play12:29

food technology space just simply

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because

play12:32

those are the ones that are seeing the

play12:33

largest growth over the last 12 month

play12:35

period

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just with a lot of the brick and mortar

play12:38

places being shut down

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but over the last two three months we've

play12:42

seen a lot more

play12:43

interest uh within those areas i mean

play12:45

we've even go as far as

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we have one client that helps to

play12:49

organize

play12:50

the entire wine cellar for restaurants

play12:53

that have

play12:54

a large wine system to make sure that

play12:57

they're

play12:58

opening the bottles at the premium time

play13:00

that as prices are changing they're

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making sure that they're not charging

play13:03

the same price that they bought the

play13:04

bottle at

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four or five years ago that they're

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updating their price list

play13:09

as opposed to so you know because we're

play13:11

collecting menus

play13:12

and wine cards it allows us the

play13:15

opportunity to

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to give them the insights on even just

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who are the restaurants that have

play13:20

x number of wine bottles on their on

play13:21

their wine cards so it's it's really

play13:23

varied

play13:24

and that's not even including the

play13:25

conversations that we're still in right

play13:27

now

play13:28

uh that continue to go across a number

play13:29

of different areas i think that's

play13:31

awesome

play13:32

you talk about the the wine i mean

play13:34

that's that that

play13:35

unto itself for for an operator for a

play13:38

bar manager to be able to get this type

play13:40

of information

play13:41

to make a decision as to how how you

play13:43

want to you know

play13:44

keep your wine list up to date or if you

play13:47

happen to be a purveyor

play13:49

and you want to get your wine into a

play13:51

particular wine list

play13:53

at an operation i mean that's really

play13:56

awesome because

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you can say okay well i i don't even

play13:58

have to go knock on their door i know

play14:00

that they don't have a portuguese wine

play14:02

on there for example

play14:03

i mentioned that because our friend

play14:05

avelino santos i'm name dropping

play14:07

is a portuguese wine importer and it's

play14:09

good stuff

play14:10

um we have a question uh from our friend

play14:13

darin adair

play14:14

down in the uh and by the way everybody

play14:17

uh trevor's in montreal today

play14:19

and uh so so he's uh he's broadcasting

play14:22

around the world from montreal quebec

play14:24

yes that's right darren's question is is

play14:27

there one specific trend

play14:29

change that you have seen over the past

play14:31

year that really surprised you

play14:35

that's a great question i mean there's

play14:36

been so much change that we've

play14:39

seen within uh the data i would say over

play14:42

the last 12 months period to kind of

play14:45

focus on one

play14:46

uh i don't know if well i guess it is

play14:48

kind of a a surprise that

play14:50

uh you know we did see that

play14:54

a large number of restaurants were not

play14:58

really online and having an online

play15:00

presence

play15:01

very much so i don't know if it's

play15:02

necessarily a trend that we've seen that

play15:04

surprised me as so much as a starting

play15:06

point that surprised me that

play15:09

that just the online presence was not

play15:11

there for a lot of the the smaller to

play15:13

medium-sized restaurants that

play15:15

we are seeing a huge spike now uh

play15:18

you know they understanding that they

play15:19

need to be at least at a minimum

play15:22

on a marketplace delivery app or

play15:25

offering online ordering so

play15:28

i mean i would say it's more of the

play15:29

starting point that really surprised us

play15:32

significantly um but just the the

play15:35

significant

play15:35

changes in the technology as well as the

play15:38

consolidation

play15:40

uh you know maybe a a company was only

play15:42

doing online ordering

play15:44

uh prior to the pandemic and now they're

play15:46

opening

play15:47

up their uh their suite of solutions

play15:50

that they're offering to incorporate

play15:52

uh you know contactless payment and uh

play15:55

maybe brand management or their website

play15:57

or or what have you so i

play15:58

i think the trend is just seeing how

play16:02

how much the technology side of

play16:05

of what's going on in the restaurants

play16:07

has just significantly

play16:09

shifted or but not even shifted but fast

play16:11

forwarded

play16:12

just by a requirement over the last 12

play16:15

months is something that's interesting

play16:17

that we've seen

play16:18

you know i i think that's a really valid

play16:22

point that you make about

play16:24

restaurants and online presents and

play16:26

whatnot because we as a hospitality

play16:28

industry

play16:29

it's that's a different world for us to

play16:32

our core

play16:32

of what we do what we want to do is we

play16:34

want to feed people we want to make sure

play16:36

they're happy with the food we want to

play16:38

welcome them into our

play16:39

home and and really that's our focus but

play16:42

to be able to

play16:43

uh to access technologies and and

play16:46

whatever the internet and marketing

play16:48

people would have you

play16:49

think we as an industry are aren't super

play16:52

quick to grab

play16:53

technology and we're also not super

play16:55

quick to implement it unless

play16:57

it's simple makes sense

play17:00

quick to install and we can see an

play17:03

exact need for it and and and have it

play17:06

affect

play17:07

our business right now i mean those are

play17:09

the those are the key things right

play17:11

yeah definitely and so that's why uh you

play17:13

know something that that brazil food

play17:15

metrics did

play17:16

early on in the pandemic after

play17:18

identifying that particular point

play17:20

uh whether it be through conversation uh

play17:22

you know we're constantly monitoring

play17:24

let's just say that the reddit feeds of

play17:26

this world

play17:26

understand you know what are the pain

play17:28

points of of the restaurant owners so

play17:31

what we did is we actually provided

play17:32

access to a free dashboard during the

play17:34

pandemic that

play17:35

just allowed restaurant owners to

play17:37

understand what were the most popular

play17:39

delivery services within their market

play17:41

and you know something simple like that

play17:43

that uh

play17:44

just understanding i've never done this

play17:46

before and where do i begin

play17:48

uh was a pretty quick and easy little

play17:50

step for us that we said hey you know

play17:52

let's do our part let's let's let's give

play17:54

the insights that we already have and

play17:56

put that out there and

play17:57

and and feedback and and the demand that

play17:59

we got just from

play18:00

the simple dashboard helped us to see

play18:02

that

play18:03

exactly as as you mentioned is you know

play18:05

there's a need for this stuff it's it's

play18:07

just sometimes not knowing where to

play18:08

where to start at

play18:10

um and that's what we wanted to be is

play18:11

that that place to say hey

play18:13

you know let's take a look at what

play18:14

everyone else has done and what's

play18:16

working out there and you know

play18:17

there's no reason why you guys shouldn't

play18:19

be trying the same things out as well

play18:21

yeah it's i mean what you have is super

play18:23

user friendly too i mean i've gone

play18:24

through the demo with you

play18:25

and and and i was able to follow along

play18:28

and i'm not the tech guy around here

play18:31

at all so so what's coming up for you

play18:34

guys i mean i know you're

play18:36

you're poised to take over the world and

play18:38

uh there's

play18:39

there's some great things ahead that

play18:41

we've talked about but uh

play18:43

so what what are what are you guys

play18:44

looking to the future and and

play18:46

what's what are you what what's new

play18:50

yeah great question so uh we we actually

play18:53

just brought on

play18:54

uh an investor so we're now part of the

play18:56

the branded strategic hospitality family

play18:59

which is super exciting for us

play19:01

uh you know they've got a lot of great

play19:02

knowledge within that space that's

play19:04

really going to allow us to

play19:05

accelerate some of the things that we

play19:07

were already considering and looking at

play19:10

uh to to add for for 2021 and beyond

play19:13

uh you know some of the things that are

play19:15

the most interesting is is

play19:16

the monitoring of the health of

play19:19

restaurants so

play19:20

you know obviously us being able to

play19:22

track a lot of these data points that

play19:24

we're collecting

play19:25

we're able to start to monitor a lot of

play19:29

these restaurants

play19:30

how they're doing online and and things

play19:32

like that so that's something that's

play19:33

pretty interesting i mentioned about

play19:35

collecting

play19:36

menu items we we just surpassed

play19:38

somewhere in the range of about 125

play19:41

million

play19:42

menu items within our database from over

play19:45

625 million

play19:47

that's right 125 million uh we're

play19:49

collecting the prices with that as well

play19:51

uh that's coming from

play19:52

roughly around two-thirds of menus out

play19:55

there so we're still running through the

play19:57

process that

play19:58

equals about 600 000 plus menus that

play20:01

we're working on so

play20:02

uh some exciting stuff that's coming

play20:04

there that's going to be super

play20:06

interesting as well or are two of the

play20:08

major points and then

play20:09

really just trying to understand of you

play20:11

know where we're going to continue to

play20:14

uh increase and improve uh on on the

play20:17

existing product that we have right now

play20:19

so as you mentioned

play20:20

the dashboard is is the way for a lot of

play20:23

our users

play20:24

uh to be able to get that that quick

play20:26

insights and you know i'm not i'm not

play20:27

the tech guy myself either i've got a

play20:29

great team that's on the technical side

play20:31

so

play20:31

you know i'm able to help on that space

play20:33

as well to say guys this is too

play20:34

complicated

play20:35

we need to make it a little bit easier

play20:36

for me too there you go

play20:39

we've got another question from my

play20:41

friend guru singh of gazoo kitchens

play20:43

uh in the cloud kitchen world

play20:47

as we all know we have a variety of

play20:49

brands operating from one location

play20:51

so does breezo data sorry so is breezo

play20:54

data capable of providing data related

play20:56

to

play20:57

different cuisines in food culture

play21:00

which is changing rapidly yeah great

play21:03

question

play21:04

so uh that relates directly to what

play21:06

we're talking about in the in the menu

play21:08

items there so

play21:10

because we're we're constantly

play21:11

refreshing that information

play21:13

our data scientist is working on uh

play21:17

essentially normalizing and making all

play21:19

of that

play21:20

insights actionable so to give you an

play21:23

ideas we were working with

play21:24

a a sushi chain in canada here

play21:28

that they were trying to understand you

play21:30

know what was happening

play21:31

in some of the other markets that have

play21:34

uh high rent

play21:35

uh so knowing that those types of

play21:37

businesses are going to

play21:40

uh be focusing on uh a

play21:43

products that are gonna fit within their

play21:45

margins that they're looking for and

play21:46

then

play21:46

replicating those products in a market

play21:49

like

play21:50

uh you know quebec city or ottawa uh

play21:53

where they're gonna yield

play21:54

high returns on on those products that

play21:56

are not costing them so so definitely

play21:58

you know that's what we're focusing on

play22:00

that's the area that is a high attention

play22:03

of

play22:03

ours and essentially the goal is to to

play22:06

be exactly to

play22:07

to do that is to be able to allow people

play22:10

to understand

play22:11

you know what are the new trends what

play22:12

are the new products what are the new

play22:14

ingredients that we're finding

play22:15

out there uh so that people can hop on

play22:18

those trends and make sure that they're

play22:19

serving it to

play22:20

to their clients and and getting them

play22:22

the food that everyone else is looking

play22:24

for or they're hearing about

play22:25

i think guru may have a good point there

play22:27

too about cultural

play22:29

uh cultural cuisines also i mean when we

play22:31

talk when we talk about trends we

play22:33

sometimes we think okay well this is a

play22:34

new product

play22:35

and i always i always jokingly i always

play22:37

joke about uh sun-dried tomatoes

play22:39

as a in the restaurant world and anybody

play22:42

in restaurants knows that that's a

play22:44

particular decade

play22:45

and it's a particular time in our in our

play22:47

world right

play22:48

but when we talk about cultural foods

play22:51

i mean whether or not you want to get

play22:53

into a particular thing maybe it's a

play22:55

maybe it's a chinese restaurant you want

play22:56

to get into or maybe it's a chicken

play22:58

joint you want to get involved in

play22:59

or pizza or whatever that happens to be

play23:01

or that you're already involved and i

play23:03

think maybe you should want to add

play23:04

something to your menu

play23:06

but this is a fantastic way to find out

play23:08

whether or not that makes sense by the

play23:10

numbers

play23:11

exactly and i mean so we we try to get

play23:13

very granular with regards to the data

play23:15

and we make sure that we segment it out

play23:18

properly as well so you know each of our

play23:20

data points and each of our restaurants

play23:22

and each of our menus are then

play23:24

attributed to

play23:25

you know the types of cuisine that these

play23:27

restaurants are offering so

play23:29

you know we could tell you the overall

play23:31

trends that are going on

play23:32

or if we wanted to get very granular to

play23:34

say okay well let's focus on

play23:36

japanese restaurants in the south or

play23:39

even in florida to see you know what are

play23:41

the trends there

play23:42

that maybe we want to bring across uh is

play23:44

the types of things that we're working

play23:46

on and that we're going to make

play23:47

available to to our clients

play23:49

i think a lot of areas in north america

play23:51

when we talk about uh

play23:53

you know finding out what's happening in

play23:54

and for example this canadian company

play23:56

finding out what's happening in new york

play23:58

what's happening in florida what's

play23:59

happening in chicago we can't discount

play24:01

that a lot of these

play24:02

buying trends are very similar so if you

play24:04

if

play24:05

it's working in new york or if it's

play24:06

working in halifax

play24:09

then odds are it's going to work in

play24:11

saskatoon or it's going to work in

play24:13

winnipeg

play24:14

and if you can do that by the numbers

play24:16

and and they can get this information

play24:17

through you

play24:18

then i mean that's that's and those are

play24:21

really educated decisions

play24:24

100 100 and and again you know that's

play24:26

what a lot of the big brands

play24:28

are doing today is you know they're

play24:30

focusing on that

play24:32

but not everyone has the same uh

play24:35

budgets as those large businesses but it

play24:37

doesn't mean that they're not going to

play24:38

want that information

play24:39

or be interested in that information so

play24:42

you know again we love working with the

play24:45

the big ones

play24:46

but you know it's all about making sure

play24:48

that everyone's trying to play on that

play24:49

same

play24:50

level playing field and getting the

play24:52

insights that that that are going to be

play24:54

important

play24:55

so i mean i i i i have this i have this

play24:58

list in my head and i'm always thinking

play25:00

about what you guys are doing which is

play25:01

really cool but i mean this is

play25:02

this we say about independent operators

play25:04

we talk about big operators but this is

play25:06

for

play25:06

franchisors franchisees deciding whether

play25:09

or not they want to go into a particular

play25:10

area if you before you go

play25:12

before you go and spend your money to go

play25:13

in there investors who

play25:15

who are just going to put their money

play25:17

into it into

play25:18

a a a startup or a

play25:21

or a restaurant uh i mean you can be

play25:24

educated before you even write the check

play25:27

equipment companies you know what's

play25:28

working in a particular area maybe

play25:30

maybe walks are hot maybe you know turbo

play25:33

chef style ovens are hot

play25:34

you know what whatever seems to be going

play25:36

on in that particular region marketing

play25:38

data service organizations

play25:40

i mean and this is something for

play25:41

consultants to use the hell out of too

play25:43

yeah i mean a number of other things

play25:45

that we're incorporating in there is

play25:47

uh you know in the areas where you know

play25:50

we might be having

play25:51

data that is necessary but not something

play25:53

that is our core business you know we're

play25:55

partnering with third-party data vendors

play25:57

as well

play25:58

to start bringing in these additional

play26:00

pieces that are going to continue to

play26:01

augment

play26:02

what we already have access to so as an

play26:04

example

play26:05

adding in demographic data has been

play26:08

something that's going to helpful kind

play26:09

of

play26:09

exactly in that space so you know

play26:11

understanding population

play26:12

and demographics within a given market

play26:15

um also being able to analyze your

play26:17

competitors within that market as well

play26:19

and for opening up a new concept or a

play26:21

new restaurant

play26:22

you know instead of trying to maybe

play26:23

squeeze a concept into a market

play26:26

maybe developing a concept specifically

play26:28

for that market

play26:29

uh or you know taking a look are there

play26:32

already 15

play26:33

different sushi chains in in that zip

play26:35

code

play26:36

maybe there's not enough room for

play26:38

another sushi one so either you know

play26:40

looking for something different or

play26:41

finding another market that

play26:43

maybe only has two or three of them that

play26:44

there's more opportunity in there as

play26:46

well

play26:46

uh are the types of things that you know

play26:48

we're trying to help out with

play26:50

well even even following that red thread

play26:52

as to what's on their menu if they all

play26:54

have the same thing on the menu then

play26:55

that's probably the popular thing to be

play26:56

doing

play26:57

so exactly awesome what you guys are

play27:00

doing is so cool and and

play27:01

uh like i said when we first started

play27:03

talking about this many months ago it's

play27:04

it's i'm stoked

play27:06

to have you guys as part of what we're

play27:07

doing and to be able to introduce you to

play27:10

everybody today has been

play27:11

awesome thanks for being here man i

play27:13

appreciate jason i mean we're super

play27:15

excited as well and i'm looking forward

play27:16

to our next conversations as well and

play27:18

we got some some interesting stuff that

play27:20

we'll be able to go into more and

play27:22

it'll be a lot of fun so my guest today

play27:24

has been trevor shimizu

play27:26

of brezo food metrics and

play27:29

if you are in the hospitality industry

play27:32

you have got to talk to these people

play27:34

this is a great opportunity to learn

play27:36

more

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educate yourself get the data that you

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need to make educated decisions whether

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you whether or not you are a bar manager

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or you are an investor or your equipment

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provider or sales person

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this this is the information that you

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need to be able to move forward

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not just guessing it or winging it along

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the way uh

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if you are following us on any of the

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platforms that we

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are uh that we're on live then feel free

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to leave

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a comment or a question anything you

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want to add to the conversation or if

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you or if you're looking to get some

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feedback from trevor

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uh we are going to be over the next 24

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hours 48 hours we'll be popping back

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onto the

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onto the thread uh answering questions

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um

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and this it happens all the time people

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people will catch the

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the replay after the show because they

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didn't catch it live

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so there's a great opportunity to ask

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lots of questions it's easy to get a

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hold of trevor he's on linkedin

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uh and it's easy to find his company and

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i think

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in the comments below wherever you're

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watching uh you can find them there so

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on

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linkedin facebook uh twitter uh

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and and all of the other ones you can

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you can find breezo on there and again

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uh if you're in this industry you this

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is a the best way to educate yourself

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affordably and to educate yourself up to

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date

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thanks so much for being here today

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trevor appreciate it jason

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we'll talk soon take care bye

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