Bad Phone Call

Summary

In a conversation between Jordan Porter and Haley from Washington State University, Jordan inquires about his application status. There is confusion over his last name, as it is mistakenly recorded as 'Porker' instead of 'Porter.' Haley informs him that the transcripts from Redland High School are missing. Jordan clarifies that he attends Red Mint High School. After resolving the name issue, Haley assures him that the information is corrected and that they still need the transcripts. The interaction highlights the importance of accurate information in the application process.

Takeaways

• 😀 Jordan Porter reached out to Washington State University (WSU) for assistance regarding his application.
• 📅 Haley, the WSU representative, requested Jordan's WSU ID number to locate his application.
• 🔍 Jordan provided his ID number: 10661374.
• ❌ There was a mix-up with Jordan's last name; the system initially showed 'Porker' instead of 'Porter.'
• 📚 The WSU representative noted that transcripts from Redland High School were missing from Jordan's application.
• 🏫 Jordan clarified that he attended Red Mint High School, not Redland High School.
• 🤔 Haley acknowledged the confusion regarding the school name and assured Jordan that she would correct the information.
• 🔄 The representative promptly updated the last name in the system to 'Porter.'
• 👍 Jordan emphasized the importance of verifying information to avoid such mix-ups in the future.
• 👋 The interaction ended on a positive note, with Jordan and Haley wishing each other a great day.

Q & A

What university is the conversation about?

The conversation is about Washington State University (WSU).

Who is the first speaker in the transcript?

The first speaker is Haley, who represents Washington State University.

What is the purpose of Jordan's call?

Jordan is calling to ask questions regarding his application to WSU.

What information does Haley request from Jordan?

Haley asks for Jordan's WSU ID number.

What issue does Jordan encounter with his name in the system?

Jordan's last name is incorrectly listed as 'Porker' instead of 'Porter' in the system.

What missing document does Haley mention?

Haley mentions that they are still missing Jordan's transcripts from Redland High School.

What is the correct name of Jordan's school?

The correct name of Jordan's school is Red Mint High School, not Redland High School.

How does Haley respond to the name correction?

Haley acknowledges the correction and updates the system to reflect the correct name.

What does Jordan suggest regarding the information in the system?

Jordan suggests that WSU should check their information to ensure it is correct.

What is the final outcome of the call?

The call ends with Haley confirming that all the information has been corrected and wishing Jordan a great day.