How To Train An Employee With No Experience

Summary

This video provides a step-by-step guide on how to train employees with no prior experience, using an inspiring real-life story as an example. The key steps include identifying hard workers with core value alignment and a growth mindset, creating clear goals with a role scorecard, offering necessary resources like training and tools, and assigning effective mentors. The video emphasizes giving employees the opportunity to prove themselves in practical roles and concludes with a motivational call to action, encouraging employers to map out paths for their new hires.

Takeaways

• 💪 Hard work is essential: A strong work ethic is the foundation for success, regardless of experience.
• ✅ Core values alignment: Ensure that employees align with at least three out of five core values in your organization.
• 📈 Growth mindset: The willingness to learn and grow is crucial for training and developing new employees.
• 🎯 Define clear roles: Create a scorecard outlining the technical skills, interpersonal skills, and expected outcomes for the role.
• 🛠 Provide necessary resources: Time, training, tools, materials, and workspace are essential to support employee growth.
• 👨‍🏫 Mentorship is key: Every employee needs a mentor or coach to provide guidance and support throughout the training process.
• 🚀 Offer opportunities: Give employees real chances to practice and apply their skills, such as operating equipment or writing reports.
• 📅 Timely progression: It typically takes 8-12 months for an employee to become proficient if provided with the right path and resources.
• 🧑‍💼 Believe in people: Avoid diminishing beliefs about age or experience; give employees a chance to prove themselves.
• 🎁 Clear path for success: By mapping out a clear training path with the necessary tools, you can quickly develop new talent, leading to long-term business growth.

Q & A

What is the first key step in training an employee with no experience?

The first key step is ensuring the employee is a hard worker. Hard work is essential because no matter how much training is provided, if the employee isn't willing to work hard, progress won't be made.

Why is having a 'core value fit' important for training employees?

A core value fit ensures that the employee aligns with the company's values, which makes it more likely they will succeed in the long term. At least three out of five core values should always align for an employee to be a good fit.

What role does a growth mindset play in training new employees?

A growth mindset is crucial because it reflects the employee’s willingness to learn and grow. Without a desire to improve, even the hardest worker with aligned core values will eventually stagnate.

What should a scorecard for a new role include when training employees?

A scorecard should include the role's technical and interpersonal skills, as well as the expected outcomes. It provides clarity for the employee, giving them a target to work towards.

What resources are essential for training an inexperienced employee?

The essential resources are time, training, tools and materials, and a place to work. These ensure that the employee has everything they need to learn and perform in their role effectively.

Why is mentorship important in the training process?

Mentorship provides guidance and support throughout the learning process. A mentor checks in regularly, offers feedback, and helps the employee stay on track, ensuring they don’t feel lost or isolated.

What opportunity should be given to a newly trained employee?

The newly trained employee should be given real opportunities to apply their knowledge. For example, if they are trained as a field engineer, they should be given the chance to work as one, using the tools and techniques they've learned.

What is the typical time frame for training an inexperienced employee to proficiency?

The typical time frame for training an inexperienced employee to proficiency is about 9 to 12 months. By 9 months, they can often start performing independently, and by 12 months, they are fully proficient.

How should an employer approach employee potential when it comes to training?

Employers should avoid diminishing beliefs and recognize that employees are capable of more than they may initially assume. With the right training and support, even younger or less experienced employees can excel.

What impact can training an employee from scratch have on a business?

Training an employee from scratch can lead to significant returns on investment. Not only does it help develop a highly productive employee, but it also fosters loyalty and satisfaction, leading to long-term benefits for both the individual and the company.