We are Bolt, the Fastest-Growing Tech Company in Europe

Summary

Bolt, one of Europe’s top tech companies, emphasizes its rapid growth and agile approach. With nearly 100 million customers and over 2,000 employees, Bolt highlights how it has expanded quickly, adding new services like scooters, food delivery, car-sharing, and grocery delivery in just months. The company values small, autonomous teams that act like owners, driving innovation and fast execution. Employees share personal stories of growth, showing how Bolt nurtures internal talent as it scales. With speed and flexibility, Bolt has evolved from a small Estonian startup to the world’s fastest-growing mobility platform.

Takeaways

• ⚡ Bolt is one of Europe's leading tech companies, known for rapid growth and innovation.
• 🌍 The company has nearly 100 million customers and over 2,000 employees.
• 📈 Bolt's growth is accelerating: it took 5 years to reach 10 million customers, but now they add 10 million every 2 months.
• 💼 Instead of reducing headcount during lockdown, Bolt hired 500 more employees and expanded into new services.
• 🛴 Bolt launched scooters and food delivery in 74 cities within 12 months.
• 🚗 They introduced car-sharing with Bolt Drive in just 4 months, followed by grocery delivery only one month later.
• 🏎️ The company moves fast by avoiding bureaucracy and working in small, agile teams where everyone acts as an owner.
• 👥 Employees experience significant career growth: one started as a Customer Support Specialist and is now a Regional Lead.
• 📊 Bolt employees stay longer than the industry average, with an average tenure of 4.5 years.
• 🚀 What started as a small Estonian startup has grown into the world’s fastest-growing mobility platform.

Q & A

What is Bolt, and what does the company specialize in?

Bolt is one of Europe’s leading tech companies, specializing in mobility services including ride-hailing, scooters, food delivery, car-sharing, and grocery delivery.

How many customers and employees does Bolt have?

Bolt has nearly 100 million customers and over 2,000 employees.

How quickly did Bolt grow in terms of customer acquisition?

Bolt took 5 years to reach 10 million customers but now adds 10 million customers every 2 months.

What did Bolt do during the COVID-19 lockdown?

Instead of reducing headcount during the lockdown, Bolt hired 500 more employees and launched scooters and food delivery services in 74 cities.

What new business lines did Bolt launch within 5 months?

Bolt launched car-sharing with Bolt Drive, which took 4 months, and grocery delivery, which followed just one month later.

How does Bolt manage to launch new business lines so quickly?

Bolt avoids bureaucracy and operates in small teams where everyone acts like an owner. For example, 13 people launched Bolt Market in just 1 month.

What is the company culture at Bolt regarding career growth?

Bolt promotes internal career growth, as seen with employees moving from roles like Customer Support Specialist to Regional Lead, or Recruiter to Global Recruitment Manager.

How long do employees typically stay at Bolt compared to the industry average?

The average employee tenure at Bolt is 4.5 years, which is 1.5 years longer than the industry average.

What is the origin and current status of Bolt?

Bolt started as a small Estonian startup and has grown into the world’s fastest-growing mobility platform.

What distinguishes Bolt from other companies of similar scale?

Bolt operates at a significantly faster pace, constantly launching new services and expanding its offerings without being slowed down by bureaucracy.