GAJI PEGAWAI HOTEL ?

Travelogue

16 Apr 202010:17

Summary

TLDRIn this engaging video, various hotel employees from different parts of Indonesia share their experiences, aspirations, and challenges in the hospitality industry. They discuss their current positions, ranging from supervisors to revenue managers, and reveal their average salaries, which vary widely. The video explores their preferences for working locally or overseas, with some favoring international exposure and others valuing the potential in Indonesia. Personal anecdotes about bad experiences and dreams of owning their own hotels add a personal touch, while their candid thoughts on whether they'd prefer a government job or continue in hospitality provide insight into their career choices.

Takeaways

😀 The interviewees are all hospitality professionals working in various positions at hotels in Indonesia.
🏢 Many have extensive experience, with some working in the industry for over 20 years.
💼 Job titles range from Supervisor to Regional Controller, indicating a diverse range of roles within the hotel industry.
💰 Salaries vary widely, with some earning between 7-10 million rupiahs per month, while others mention 'two digits' or up to 50 million rupiahs.
🌐 There is a desire among some to work overseas, particularly in Dubai or the Maldives, highlighting aspirations for international exposure.
🏠 A few interviewees express a preference for working in local hotels, citing love for Indonesian culture and the potential within the country.
💡 Long-term goals include owning a hotel, with some planning to work in the industry until retirement or until they have enough capital to start their own business.
🛍️ When bored or stressed, the interviewees engage in various activities such as traveling, shopping, and watching movies to relax.
😓 Bad experiences at work are common, often involving difficult guests or communication issues, but some have managed to avoid such issues due to their roles.
🌟 Dream careers before entering hospitality varied, from being a teacher to a pilot, showing that life's paths can take unexpected turns.
🏨 There is a mixed preference between working as a government officer for the security and benefits or continuing in the hotel industry for the love of the job and potential for growth.

Q & A

What are the various job titles mentioned in the script for people working in the hotel industry?
-The script mentions several job titles: Supervisor, Revenue Manager, Regional Controller, Assistant Director of Sales, Room Division Manager, Reception Supervisor, HRD Manager, Restaurant Manager, Frontdesk Reception, and Guest Ambassador.
How long have the individuals mentioned in the script been working in the hotel industry?
-The duration of work experience varies: some have been working for 2 years, others for 5, 7, 9, 20, 22 years, and one individual has been working for 5 years with an additional 5 years of hospitality experience.
What is the approximate average salary range for hotel employees mentioned in the script?
-The salaries mentioned range from 7-10 million rupiahs per month to up to 50 million rupiahs, with several individuals specifying ranges between 10-15 million rupiahs and 15-25 million rupiahs.
What are the preferences of the individuals in the script regarding working at local or overseas hotels?
-The preferences are mixed; some individuals express a desire to work at overseas hotels, particularly in Dubai or Maldives, while others prefer local hotels, citing Indonesia's potential or a desire to stay in their hometown.
What are the long-term career goals of the individuals mentioned in the script?
-Long-term goals include working until retirement age, owning a hotel, working until a certain age and then starting their own business, or continuing until they have enough money to build their own hotel.
How do the individuals in the script plan to cope with boredom or stress from work?
-Coping mechanisms include watching movies, traveling, cycling, shopping, looking for a solitary place, hanging out, and watching YouTube videos about traveling.
What are some of the bad experiences mentioned by the individuals while working at hotels?
-Bad experiences include guests refusing to pay for additional charges, complaints from guests that last until the early morning, and dealing with guests who are fastidious or fussy.
What were the dream careers of some individuals before they ended up working in the hotel industry?
-Dream careers mentioned include being a Teacher, Judge, Banking Officer, Pilot, Radio Broadcaster, Doctor, and a Soccer player.
What is the preference between being a Government Officer or a Hotel Employee as expressed in the script?
-The preference is divided; some individuals prefer being a Government Officer due to the benefits like pensions, while others prefer working in hotels.
What names do the individuals in the script suggest for their own hotels if they were to own one?
-The names suggested include Wiratmoko Hotel and Resort, Wahyu Hotel, Jasmine Hotel, Reva Suite and Spa, Beautiful Empire Resort and Spa, Padi Hotel, Sri Luxury Spa and Retreat, Budaya Resort and Spa, and Pejaten City Hotel.
What are the testimonials or advice given by the individuals in the script about working in the hotel industry?
-The testimonials highlight the interesting nature of the job, the opportunity to meet people from different countries, and the good salaries. Advice includes that working in a hotel is not as difficult as perceived and that better positions and hotel quality can lead to better salaries.

Outlines

00:00

🏢 Hotel Industry Professionals Share Their Experiences

The paragraph introduces various professionals working in the hotel industry across Indonesia. Each individual shares their name, job title, and the hotel or region they work in. The roles range from supervisors to revenue managers, regional controllers, and assistant directors of sales, showcasing the diversity of positions within the industry. They discuss their work experience, with some having been in the field for as long as 22 years, and others just starting out. The professionals also talk about their salaries, which vary significantly, and their preferences for working locally or overseas, with some expressing a desire to work internationally, particularly in Dubai or the Maldives. The paragraph concludes with their career aspirations, including owning their own hotel or pursuing further education before potentially leaving the industry.

05:05

🌟 Hotel Workers' Dreams and Coping Mechanisms

This paragraph delves into the personal aspirations and leisure activities of hotel workers. It starts with a discussion on dream careers, revealing that some had ambitions outside of the hotel industry, such as becoming teachers, judges, or pilots. The conversation then shifts to the preference between being a government officer and a hotel employee, with varied opinions reflecting the appeal of job security and benefits. The paragraph also includes playful and light-hearted moments where workers discuss naming their own hotels, drawing inspiration from personal interests or cultural significance. Lastly, the workers share how they cope with work stress, such as through watching movies, traveling, shopping, or engaging in physical activities. The segment ends with testimonials about the rewarding aspects of working in hotels and a call to action for viewers to subscribe to the channel for more content.

Mindmap

Keywords

💡Government Officer

A government officer refers to an individual who holds a position within a public administration entity, typically involved in implementing government policies and managing public services. In the context of the video, the term is mentioned with a hint of irony, suggesting job security and benefits, as one character humorously states they would still be paid 'even if I'm dead.' This reflects a common perception of government jobs as stable and secure.

💡Five Stars Hotel

A five-star hotel is a high-end accommodation establishment that meets the highest standards of luxury, service, and amenities. In the video, several individuals mention working at such hotels, indicating their professional status and the upscale environment they work in. This setting emphasizes the prestige associated with employment in the hospitality industry's top tier.

💡Supervisor

A supervisor in a hotel context is a management position responsible for overseeing the operations of a specific department or area within the hotel. The term is used in the script to highlight the professional roles of the interviewees, showcasing their authority and responsibilities within the hotel hierarchy.

💡Revenue Manager

A revenue manager is a key role in the hotel industry, focusing on maximizing the hotel's revenue through strategic pricing and inventory management. The mention of this position in the script underscores the business-oriented aspect of the hospitality industry, where financial performance is a critical concern.

💡Regional Controller

A regional controller is a senior financial executive responsible for overseeing the financial operations of multiple locations within a region. This term in the script signifies a high level of authority and expertise, indicating that the individual has a broad scope of responsibility and decision-making power.

💡Frontdesk Reception

Frontdesk receptionists are the first point of contact for guests at a hotel, handling check-ins, check-outs, and guest inquiries. The term is used in the script to represent the customer-facing aspect of hotel operations, emphasizing the importance of excellent guest service and interaction.

💡Salary Range

The salary range refers to the expected earnings for a particular job role, which can vary based on experience, location, and company policies. In the video, the interviewees discuss their salary ranges, providing insight into the economic aspect of working in the hotel industry and the potential for financial reward.

💡Hospitality Experience

Hospitality experience refers to the accumulated knowledge and skills gained from working in the service industry, particularly in roles that involve guest service and satisfaction. The script mentions varying lengths of hospitality experience, highlighting the diverse backgrounds and expertise of the individuals working in the hotel sector.

💡Overseas Hotel

An overseas hotel implies a hotel located outside one's home country, often associated with international exposure and potentially higher prestige. Several interviewees express a desire to work at overseas hotels, indicating aspirations for global career opportunities and the perceived benefits of international work experience.

💡Dream Career

A dream career is an ideal job or profession that an individual aspires to achieve, often influenced by personal interests, values, or aspirations. The video features various dream careers mentioned by the interviewees, revealing their personal ambitions and the diversity of career paths they envision beyond their current roles.

💡Bad Experience

A bad experience in the context of the video refers to negative incidents or challenges faced while working in the hotel industry. The script includes anecdotes about dealing with difficult guests or situations, illustrating the realities of customer service and the resilience required in the profession.

Highlights

Wahyu, a Supervisor at a five-star hotel in Kuta, enjoys the dynamic work environment.

Dani, a Revenue Manager, shares insights from her role at a luxury hotel in Nusa Dua.

Eko Kurniawan discusses his experience as a Regional Controller in the hospitality industry.

Dilla, an Asissten Director of Sales, talks about her career in Denpasar.

Ilyas, a Room Division Manager, shares his journey working at a villa in Nusa Dua.

Febri, a Reception Supervisor, discusses her role at a five-star hotel in Jimbaran.

Jeyendra, an HRD Manager, explains his path to his current position at a five-star hotel in Ungasan.

Sri, a Restaurant Manager, reflects on her time at a five-star hotel in Seminyak.

Pendi, a Frontdesk Reception, shares her experiences at a five-star hotel in Nusa Dua.

Agus Dipayana, a Guest Ambassador, talks about his role at a four-star hotel.

Hotel employees share their varying lengths of service, from 2 years to over 20 years.

Salary ranges in the hotel industry are discussed, with figures from 7-10 million rupiahs per month.

Employees express their preferences for working at local versus overseas hotels.

Vision for the future in the hotel industry, with some aiming to own their hotels or switch careers.

Coping mechanisms for stress and boredom in the hotel industry, including travel, shopping, and exercise.

Challenges faced by hotel employees, such as dealing with difficult guests and communication issues.

Dream careers of hotel employees, ranging from teachers to pilots, showcasing their diverse aspirations.

Hotel employees weigh the pros and cons of being a government officer versus working in the hotel industry.

Potential names for their own hotels, reflecting personal tastes and cultural influences.

Testimonials highlight the rewarding aspects of working in hotels, such as meeting people from different cultures.