Future of Facility Management

Summary

The future of facilities management (FM) is poised for significant transformation, with the global market projected to reach $945 billion by 2025. Innovations in areas like sustainability, energy management, and cloud services will drive efficiency. The Middle East is expected to grow fastest, while Asia-Pacific will lead the market. Key trends include business productivity, 'as-a-service' models, performance contracting, and partnerships. The integration of FM with technology like IoT and big data will enhance customer relationships and address energy savings and intelligent building concerns.

Takeaways

• 🌐 The global FM market is expected to reach $945 billion by 2025, indicating significant growth.
• 📈 The Middle East will experience the fastest growth, while the Asia-Pacific region will lead the market.
• 🔄 FM services are becoming commoditized, necessitating innovation and new value propositions.
• 📊 Eight key transformational trends will drive the future of FM: business productivity, as a service, sustainability, energy management, performance contracting, partnerships, cloud services, and selling to the CXO.
• 🔮 The next five years are crucial for the development of next-generation solutions in the FM market.
• 🚀 Integrated FM is projected to be a growth engine, with a 14% penetration of the global aftermarket by 2025.
• 💡 The future of FM is heavily reliant on technology, with IoT, big data, and advanced connectivity improving efficiency.
• 🏢 These technological advancements will address customer concerns regarding energy savings, intelligent buildings, and reducing total lifecycle costs.
• 🛠️ The changing workplace dynamics will lead to increased opportunities for integrated workplace change management solutions.
• 🤝 Diverse suppliers are expected to converge, offering visionary workplace management solutions that enhance business productivity for customers.
• 📚 Joining Frost & Sullivan's facilities management research program can provide insights into mega-trends and developments in the aftermarket and homes and buildings industry.

Q & A

What major transformation is expected in the aftermarket within the next five years?

The aftermarket is expected to undergo a major transformation in the next five years, driven by innovation and new value propositions.

Which region will experience the fastest growth in the facilities management (FM) market?

The Middle East is expected to be the fastest-growing region in the facilities management (FM) market.

Which region will lead the global FM market?

The Asia-Pacific region will lead the global FM market.

What is the projected global FM market revenue by 2025?

The global FM market revenue is projected to reach $945 billion by 2025.

What are the key transformational trends that will shape the future of facilities management?

The key transformational trends include business productivity, anything-as-a-service, sustainability, energy management, performance contracting, partnerships and collaborations, cloud services, and selling to the CXO.

What role will integrated FM play in the future market?

Integrated FM will remain a growth engine in the market and is expected to reach 14% penetration of the global aftermarket by 2025.

How will technology enable the future of facilities management?

The future of FM will be technology-enabled, with IoT, big data, and advanced connectivity driving efficiency for service suppliers and clients.

What customer concerns will be addressed by these technological advancements?

Technological advancements in FM will address customer concerns related to energy savings, intelligent buildings, and the reduction of total lifecycle costs.

What opportunities will arise from changes to the workplace and work environment?

Changes to the workplace and work environment will create a boom in opportunities for integrated workplace change management solutions.

What kind of suppliers will converge in the future FM market?

Diverse suppliers will converge, offering visionary workplace management solutions that enhance business productivity for customers.