Organizational Structure

Summary

In this video, Alex Lyon from Communication Coach explores three organizational structures: the classic hierarchy with a clear top-down structure, the team-based organization where cross-functional teams work together, and the matrix organization, which combines hierarchy with team collaboration. Lyon invites viewers to share their preferences and experiences with these structures in their professional settings, highlighting the importance of communication and leadership in each model.

Takeaways

• 📚 The video discusses three types of organizational structures: classic hierarchy, team-based organization, and matrix organization.
• 👤 The classic hierarchy features a top-level leader, such as a CEO, with various levels of management descending down to frontline employees.
• 🍽️ The script uses a restaurant example to illustrate the hierarchy, with positions like busser, server, and bartender to explain the concept.
• 🔠 The language of hierarchy often borrows from the military, with terms like 'frontline' and 'officers' to describe positions within an organization.
• 💬 The team-based organization emphasizes cross-functional teams with members from various departments, promoting a common language and cross-training.
• 🔄 In a team-based structure, individuals learn from one another, enhancing the team's ability to produce high-quality work.
• 🌐 The matrix organization combines elements of both hierarchy and team-based structures, creating a grid of responsibilities.
• 🔄 Employees in a matrix may report to multiple authorities, leading to a complex web of responsibilities and potential confusion.
• 🤔 The video invites viewers to consider which organizational structure they prefer and to share their thoughts in the comments section.
• 📈 The video suggests that the matrix structure might be the newest and least familiar to viewers, prompting them to reflect on its suitability for their professional environment.
• 🔗 The channel offers weekly videos on professional development topics, including communication, leadership, and other skills.

Q & A

What is the main topic of the video?

The main topic of the video is organizational structure, covering classic hierarchy, team-based organization, and matrix organization.

What does the presenter invite viewers to do in the video?

The presenter invites viewers to subscribe to the channel, comment on their favorite type of organizational structure, and share the names of different positions in their industry.

What is the classic hierarchy structure in an organization?

The classic hierarchy structure is a top-down approach with a CEO or top-level person at the top, followed by vice presidents, heads of units, directors, managers, supervisors, and employees at the bottom.

How does the presenter relate the classic hierarchy to the military?

The presenter relates the classic hierarchy to the military by pointing out that similar terms are used, such as 'frontline employees' and 'officers,' with the CEO being similar to a commanding officer.

What is a team-based organization?

A team-based organization is one where the company is structured into teams with cross-functional members, allowing for cross-training and the development of a common language and skills among team members.

What are the advantages of a team-based organization?

The advantages of a team-based organization include the ability to foster a common language and understanding among diverse team members, which can lead to high-quality work, services, and products.

What is the matrix style of organization?

The matrix style of organization combines elements of a team and a hierarchy, creating a grid where individuals may report to multiple authorities and have responsibilities across different teams.

How can the matrix organization be confusing for employees?

The matrix organization can be confusing because employees may feel like they have multiple bosses and responsibilities, as they report to both a hierarchical superior and lateral team members.

What is the presenter's final call to action for viewers?

The presenter's final call to action is for viewers to comment on which organizational structure they prefer and to subscribe to the channel for weekly videos on professional development topics.

What types of positions might be found in a restaurant hierarchy similar to an organizational structure?

In a restaurant hierarchy, positions might include busser, server or waitress, and bartender, with each level having a higher degree of responsibility and interaction with customers.

How does the presenter encourage interaction and engagement with the content?

The presenter encourages interaction and engagement by asking viewers to comment on their thoughts and preferences regarding the different organizational structures discussed in the video.