Blinx Healthcare (PACO GP) for online consultations in 2024 explained in 3 mins

eGPlearning

20 Dec 202303:12

Summary

TLDRGareth from Blinks Healthcare introduces Paco GP, a comprehensive solution for primary care that streamlines the patient journey. Patients can digitally select services, complete health forms with multimedia attachments, and submit them for review. Healthcare professionals can efficiently manage these forms, consult, and communicate with patients using features like the Rocket Bar. The platform offers customizable tools for health form design and care navigation, ensuring flexibility, speed, and security in patient care.

Takeaways

😀 Gareth from Blinks Healthcare introduces Paco GP as an end-to-end solution for Primary Care.
📝 Paco GP facilitates the patient journey, starting from the digital front door where patients select the service they need.
🔍 Patients are guided through a process that includes completing a health form with various types of attachments.
📲 The health form and attachments are submitted back to healthcare professionals for review via the Paco inbox.
👩‍⚕️ Healthcare professionals can review patient data, including attachments like videos, before integrating it into their consultation.
🗂️ The system allows for easy addition of codes, comments, and booking of patient slots, which captures activity for GPad.
🔄 Real-time visibility of colleagues' availability is provided to streamline scheduling.
🚀 The 'Rocket Bar' feature offers a centralized way to manage the patient journey, including reviewing and processing health forms.
🛠️ Configuration tools like the Health Form Designer offer flexibility for creating customized forms with drag-and-drop functionality.
🌐 Care navigation or digital front door setup is user-friendly, allowing control over flows, pathways, language, and timing.
🔧 Easy modification of care navigation flows, such as enabling or disabling specific pathways for patients, is possible with just a few clicks.
🎨 The Care Navigator tool for staff is similarly configurable and even allows for theme selection.

Q & A

What is the main purpose of Paco GP?
-Paco GP is an end-to-end solution for Primary Care, designed to optimize patient care and streamline the patient journey in healthcare.
How does a patient begin their interaction with Paco GP?
-A patient starts by selecting the service they need on the digital front door, where they are guided through a process that includes filling out a health form with various types of information and attachments.
What kind of information can a patient include in the health form?
-Patients can include answers to questions, attachments such as photos, videos, documents, and voice notes in the health form.
What happens after a patient submits their health form?
-The health form is submitted back to the healthcare professional's Paco inbox, where it can be reviewed along with all the data and attachments provided by the patient.
How does a healthcare professional review and process the health forms received?
-Healthcare professionals can review all the data, look at attachments, and integrate this information into their consultation, medical records, and scheduling.
What is the 'Rocket Bar' feature in Paco GP?
-The Rocket Bar is a feature that allows healthcare professionals to manage the patient journey entirely from one place, including reviewing and processing health forms, consulting, and communicating with patients.
How can healthcare professionals configure the health forms in Paco GP?
-Healthcare professionals can use the health form designer, which allows them to drag and drop elements, include snomed codes, and build any form they need. Once they are satisfied, they can preview and publish it for use.
What is the role of the 'Care Navigator' in Paco GP?
-The Care Navigator is a staff navigation tool in Paco GP, configured in the same way as the patient's digital front door, providing a flexible, fast, safe, and secure way for staff to navigate patient care.
How can the digital front door configuration be adjusted for different patient pathways?
-The digital front door configuration allows control over flows, pathways, language, popups, videos, and timing. It can be easily modified or re-enabled with just a few clicks.
What is the significance of the 'Quick Send' feature in Paco GP?
-The 'Quick Send' feature enables healthcare professionals to send direct messages or emails to patients, including invites or health forms, streamlining communication and patient engagement.
How can viewers find more information about Paco GP and its features?
-For more information about Paco GP and its features, viewers can check out the full episode mentioned in the transcript, which provides a comprehensive overview of the discussed topics.

Outlines

00:00

🏥 Introduction to Paco GP - Patient and Care Optimizer

Gareth from Blinks Healthcare introduces Paco GP, a comprehensive solution for primary care. The script focuses on the patient journey, starting from the digital front door where patients select services and receive guidance. Patients can submit health forms with various attachments from any device. The health forms are then reviewed by healthcare professionals who can add comments, codes, and schedule appointments, all within the Paco GP system. The script also mentions the Rocket Bar, a feature that allows managing the patient journey from one place, including reviewing forms, consulting, and communicating with patients.

Mindmap

Keywords

💡Patient and Care Optimizer (Paco GP)

Paco GP is a product designed to optimize patient care in the healthcare sector. It is part of a suite of products offered by the company 'Blinks Healthcare'. The term is central to the video's theme, as it represents the end-to-end solution for primary care that the speaker, Gareth, is discussing. It is used to illustrate the digital transformation of patient care, from initial contact to consultation and record-keeping.

💡Digital Front Door

The 'Digital Front Door' is a concept in the script that refers to the initial point of contact between the patient and the healthcare provider. It is where patients select the service they need, guided by information configured by the healthcare provider. This term is crucial as it sets the stage for the patient journey within the Paco GP system, highlighting the ease of access and the personalized guidance provided to patients.

💡Health Form

A 'Health Form' is a digital document that patients complete to provide information about their health concerns. In the context of the video, it is a key component of the Paco GP system, allowing patients to submit their medical history, symptoms, and even multimedia attachments like photos and videos. The health form is integral to the patient's journey, serving as a communication tool between the patient and healthcare professional.

💡Healthcare Professional

The term 'Healthcare Professional' is used to describe the medical staff who interact with the Paco GP system to review patient-submitted health forms and provide care. They are a central part of the video's narrative, as their workflow is streamlined by the system, allowing them to efficiently review patient data, consult, and manage patient records.

💡Consultation

In the script, 'Consultation' refers to the process where healthcare professionals review the health forms submitted by patients and decide on the next steps in their care. It is a critical part of the Paco GP system's functionality, as it enables healthcare professionals to make informed decisions based on the data provided by the patients.

💡Rocket Bar

The 'Rocket Bar' is a feature within the Paco GP system that allows healthcare professionals to manage the patient journey from one place. It is mentioned in the script as a tool that simplifies the process of reviewing health forms, consulting, and communicating with patients, thus enhancing the efficiency of the healthcare professional's workflow.

💡Quick Form Functionality

'Quick Form Functionality' is a feature of the Paco GP system that enables healthcare professionals to consult patients using a streamlined form process. It is highlighted in the script as a way to expedite the consultation process, making it faster and more efficient for both healthcare professionals and patients.

💡Care Navigator

The 'Care Navigator' is described in the script as a staff navigation tool within the Paco GP system. It is configured similarly to the patient's digital front door, allowing staff to navigate the system with ease. This term is important as it underscores the system's adaptability for both patients and healthcare professionals.

💡Configuration

In the context of the video, 'Configuration' refers to the customization options available within the Paco GP system. It allows for the setup of health forms, care navigation flows, and digital front door pathways, as well as the ability to control language, popups, and timing. The term is central to the video's message about the system's flexibility and adaptability to different healthcare settings.

💡Health Form Designer

The 'Health Form Designer' is a tool within the Paco GP system that allows for the creation and customization of health forms. It is mentioned in the script as a feature that enables the drag-and-drop creation of forms, the inclusion of snomed codes, and the building of forms tailored to specific needs. This tool exemplifies the system's user-friendly approach to form creation.

💡Care Disposition

'Care Disposition' in the script refers to the action of sending a direct message or email to a patient, which could include an invite or a health form. It is a part of the patient journey within the Paco GP system, illustrating how healthcare professionals can efficiently communicate with patients and manage their care.

Highlights

Paco GP is an end-to-end solution for Primary Care.

It helps with the patient journey starting from the digital front door.

Patients can select the service they need and receive guidance.

Patients complete health forms on any device, including attachments like photos, videos, documents, and voice notes.

Healthcare professionals can review health forms and attachments in the Paco inbox.

Forms can be added to the medical record with codes, comments, and consultations.

Real-time colleague availability can be seen for booking slots.

Quick send feature allows direct messaging or emailing patients with invites or health forms.

Rocket bar is a new feature that allows managing the patient journey from one place.

Health forms can be reviewed, processed, and consultations can be conducted using quick form functionality.

Quick sound allows easy communication with patients.

Configuration tools like health form designer offer flexibility with drag and drop functionality.

Forms can be customized with snowed codes and previewed before publishing.

Care navigation or digital front door configuration is easy, controlling flows, pathways, language, and timing.

Care navigation flows can be removed or re-enabled with just a few clicks.

The Care Navigator is a staff navigation tool with the same flexible configuration.

The system is designed to be fast, safe, secure, and customizable with themes.

Watch the full episode for more information on Paco GP and its features.