How to Print ENDLESS Money and Get Rich Forever
Summary
TLDRThe speaker emphasizes the importance of building a recurring revenue business to create long-term wealth. He shares his experience of missing out on billions due to a lack of recurring income and advises focusing on creating a product so valuable that customers keep coming back. The key steps include initial promotion to gain customer feedback, continuous product improvement, and leveraging customer retention to afford aggressive marketing, ultimately leading to a compounding enterprise value.
Takeaways
- 💰 The importance of building a fortune through recurring revenue rather than one-time sales.
- 🔄 The concept of harnessing time as an asset, where the longer you wait, the more you win through compounding sales.
- 🏆 The speaker's personal experience of missing out on significant wealth due to not understanding the importance of recurring revenue early in their career.
- 🛠️ The need to focus on improving the product or service rather than constantly seeking new customers through aggressive marketing.
- 🔄 The idea of creating a 'compounding vehicle' where customers continue to pay you over time, contributing to long-term wealth.
- 🤝 The value of building a relationship with customers that leads to recurring revenue and a loyal customer base.
- 💡 The strategy of making a product so valuable that customers are eager to continue paying for it, even proactively updating their payment information to avoid interruptions.
- 🚀 The significance of scaling a business by first ensuring customer retention and satisfaction before investing heavily in marketing to acquire new customers.
- 🔍 The process of using customer feedback to continuously improve the product, creating a cycle of improvement that leads to a superior offering.
- 💼 Understanding that the goal is to make sales to get customers, not the other way around, and focusing on the long-term relationship rather than the immediate transaction.
- 🏦 The power of controlling the money flow in a business, ensuring that customers are committed to ongoing payments and that the business has leverage in the market.
Q & A
What is the main message of the video script about building a fortune?
-The main message is that to build a fortune, one should focus on creating a recurring revenue business model rather than relying on one-time sales. This involves selling products or services that customers continue to pay for over time, harnessing the power of time as an asset.
What was the speaker's first big business called, and how many gyms have purchased licensing from it?
-The speaker's first big business was called 'Gym Launch,' and to date, it has 5,000 brick and mortar gyms that have purchased licensing from it.
Why did the speaker miss out on approximately 900 million dollars from their first company alone?
-The speaker missed out on this amount because it took them a long time to learn and implement the concept of recurring revenue, which they are now sharing in the video script.
What is the common problem that most people have when starting their business, according to the speaker?
-The common problem is that most people start their business in the selling business, not in the reorder business. They focus on one-time sales without creating a model for recurring revenue.
What does the speaker mean by 'harnessing time' in the context of wealth building?
-Harnessing time means using time as an asset, where the longer you wait, the more you win. This is achieved by having customers who continue to pay you over time, benefiting from sales made in the past.
What is the key difference between a selling business and a reorder business?
-A selling business focuses on one-time sales, while a reorder business has customers who continue to make purchases over time, creating a compounding effect on revenue.
Why does the speaker emphasize the importance of improving the product or service before scaling up marketing efforts?
-The speaker emphasizes this because if the product or service is not good enough, scaling up marketing will only result in more people finding out about a poor product. The focus should be on getting feedback and improving the product to ensure customer retention and satisfaction.
What is the significance of the 'improvement loop' in scaling a business?
-The improvement loop is significant because it involves continuously gathering customer feedback and making necessary improvements to the product or service. This leads to a better product that customers are more likely to continue using and referring to others.
How does the speaker suggest treating customers if new customers could only come from referrals and word of mouth?
-The speaker suggests treating customers exceptionally well, focusing on providing immense value so that their experience is so positive that they naturally refer others and contribute to word of mouth marketing.
What is the speaker's view on the relationship between making sales and getting customers?
-The speaker believes that the goal should not be to make sales just for the sake of it, but to make sales to get customers. The focus should be on creating a relationship with customers that leads to recurring revenue.
Why is it easier to outspend competitors in marketing once you have a product with high customer retention?
-Once you have a product with high customer retention, the lifetime value of a customer is much higher. This means that the cost of acquiring a new customer becomes more manageable, allowing you to invest more in marketing and outspend competitors who struggle with customer retention.
Outlines
💰 Building Fortunes Through Recurring Revenue
The speaker emphasizes the importance of creating a business model that generates recurring revenue rather than relying on one-time sales. They share their personal experience of achieving a net worth of 100 million by the age of 32 and having a portfolio that reaches 200 million dollars a year. The key takeaway is the need to transition from a selling mindset to a reorder mindset, where customers continue to pay over time, compounding the business's value. The speaker uses the example of their first business, 'Gym Launch,' to illustrate the potential missed earnings from not having a recurring revenue stream. The focus should be on creating value that keeps customers coming back and paying, harnessing the power of time as an asset rather than a liability.
🔄 The Feedback Loop for Business Growth
In this paragraph, the speaker discusses the critical process of improving a product or service through continuous customer feedback. They argue against the common mistake of focusing too much on marketing and selling without addressing product quality. The speaker suggests that businesses should aim to retain customers by providing exceptional value, which can lead to referrals and a natural growth in clientele. They highlight the importance of understanding and improving the customer experience to create a product that people do not want to stop using. The speaker also points out the competitive advantage of having a high customer lifetime value and the ability to acquire customers at the same cost as competitors. The ultimate goal is to create a product that is so good that customers actively ensure they continue to receive its value, leading to a self-sustaining and growing business.
Mindmap
Keywords
💡Net worth
💡Recurring Revenue
💡Compounding
💡Gym Launch
💡Fortune
💡Value
💡Customer Retention
💡Referral
💡Product Improvement Loop
💡Customer Lifetime Value
💡Marketing
Highlights
The speaker emphasizes the importance of creating a fortune through recurring revenue rather than one-time sales.
The founder of Gym Launch shares his experience of building a business with a net worth of over 100 million by the age of 32.
A portfolio at acquisition.com generates 200 million dollars a year, illustrating the potential of recurring revenue models.
The concept of harnessing time as an asset is introduced, where the wealthy leverage time to compound their wealth.
The speaker discusses the common mistake of focusing on selling rather than building a reorder business with compounding revenue.
The idea of a 'wall of glue' business model is presented, where customers stick around due to the value provided.
The importance of creating a product or service so valuable that customers continue to pay for it over time is highlighted.
The speaker contrasts the approach of selling to acquire customers versus acquiring customers to make sales.
The necessity of improving the product based on customer feedback to ensure long-term customer retention is discussed.
The three-step process for scaling a business is outlined: initial promotion, an improvement loop, and then scaling with marketing.
The speaker explains how focusing on customer retention can lead to a more efficient and cost-effective business model.
The concept of 'customer surplus' is introduced, where customers receive more value than they pay for, ensuring their loyalty.
The importance of not burning goodwill by overselling and focusing on long-term customer relationships is emphasized.
The speaker shares his personal realization after seven years of business about the value of retaining customers.
The transcript concludes with the idea that building a compounding vehicle of enterprise value is key to wealth creation.
Transcripts
if you understand the steps that I'm
about to share with you in this video
you will be able to step by step create
a fortune if you don't know who I am I
cross 100 million net worth when I was
32. we have a portfolio at
acquisition.com that is 200 million
dollars a year can be way too long to
learn how fortunes are built if you
imagine the amount of people that you
have sold in your lifetime and whatever
business you have whatever it is side
hustles gigs anything and you were to
instead add up all of them together and
then they continued to pay you month
over month over month at whatever price
you sell stuff at how much bigger would
your business be if it were mine a lot
bigger my first big business was called
gym launch gym launch to date has 5 000
brick and mortar gyms that have
purchased the licensing from it if I had
5 000 of those gyms still paying right
now that company would be worth over a
billion dollars that company is probably
worth now close to about 100 million so
I've missed out on about 900 million
dollars during my career just from that
one company alone because it took me so
long to learn what I'm about to share
with you the big problem that most
people have when they are starting their
business is that they are in the selling
business not in the reorder business
they don't have recurring Revenue they
have one-time sales when you see these
merch drops and these things where
people are just selling crap and they
get the one-time purchase and no one
buys again the reason they can't make
money is because they have no
compounding vehicle what that means is
that if I sell somebody today I want to
get credit for that person that I sold
today in a year because what happens is
if you don't have that then you're
always selling for tomorrow you're
always selling for the paycheck this
month you're always selling to pay rent
rather than benefiting from a sale you
made 10 years ago and having that person
still pay you today because the thing is
that you need to harness time the people
who understand wealth understand time if
time is a liability against you it means
you're thinking like a poor person for
the wealthy time becomes an asset
because the longer you wait the more you
win if you imagine a business as a wall
of glue and you're blowing people at it
if you never even increase the amount of
people you sell let's just say you sell
one person a week in 10 years you'd have
500 customers every month who pay you
and if you have any price point that is
reasonable that is a lot of money that
is a fortune and the reason people don't
have that happen is because they don't
get it and they're only thinking about
the short sale for tomorrow the easiest
question that I like to ask when we're
analyzing one of the businesses that
we're thinking about purchasing and is
there a way that we can get someone to
buy this and never stop paying for it is
there a way that we can make this so
good the moment their card changes or
they get a new credit card they call us
ahead of time because they don't want to
stop receiving value if your phone gets
changed your phone carrier and your
credit card goes out what do you do you
call your phone card you replace it
because the value is there if your
credit card goes out what do you call
Netflix you're gonna make sure that your
car goes through if your utilities go
out because your car doesn't go through
you [ __ ] pay it if your rent doesn't
go through you make sure that it's paid
on time because these are things you
cannot live without the goal is to
figure out a way to make our value so
high that people don't want to stop
paying you want to be in the real order
not the order business there are
recurring Revenue businesses and
reoccurring Revenue so this applies
whether you have a subscription business
or you have a one-time purchase business
the point is that people come back
Facebook is a massive company they do
not have a recurring Revenue model they
have a reoccurring Revenue model meaning
I go to the Facebook store today I buy
some eyeballs and tomorrow I might go
back again and buy more eyeballs I don't
have a subscription but I reorder over
and over and over again the question
that I ask the portfolio company is that
when we're trying to grow them early on
and really get the product to be
exceptional is if tomorrow you could not
Market anything you could not get any
new customers whatsoever and the only
thing you had were the customers you
have today and any new customer that you
get could only come from referral and
word of mouth of the people you have
right now how differently would you
treat them how different would their
experience be and how much better would
your product be if the only way you
could get new customers was them sending
your business your way when you start
thinking like that you start thinking
like the wealthy not like the poor who
are always in a rush for the next sale
the next paycheck because the reality is
you don't get customers to make sales
you make sales to get customers it's an
important distinction we only transact
in order to create the relationship so
that we can have Revenue again and again
and again you want that customer to
exist like a node of Revenue in your
business that pumps money your way month
after month after month so the big issue
is that the stuff that most people sell
sucks they're constantly focused on
promotion they're constantly trying to
find the next Customer because they
haven't confronted the real issue is
that you're just not that good and
that's okay but the problem is that
you're not focusing on the hard work
which is getting better there are three
steps that you look at when you're
actually trying to scale a business you
want to go to zero to a million make a
couple million bucks a year you can just
promote and sell [ __ ] all day long and
never build real well for me I want to
build a fortune and the only way to
build a fortune is to get people to
never stop paying you if that is our
goal we only need to learn how to
promote as much as we just need people
to start trying our product the point of
making the first sales is to get
customer members the point of those
first customers is to give you feedback
and you keep getting feedback and not
even caring too much about how hard
you're marketing because the goal is to
get the product and service better and
better and better and this is why most
people can't scale because they start
selling a little bit and say oh I should
promote even more but the problem is
they never fix the product they keep
selling more and more [ __ ] and then what
happens is if you sell 100 people this
month you have to sell 100 people next
month just to maintain and then the
month after that if you up to 200 new
sales a month then the next month you
have to sell 200 just to maintain but if
you have 10 customers a month and they
never leave you in five years you have
600 customers a month that are paying
you only with 10 new customers a month
when you get customers who do not leave
you you can afford any marketing you can
afford to outspend everyone there's a
company that we're about to make a huge
investment in and right now their
lifetime value per customer compared to
their competition is 10x and their cost
to acquire customer is the same as their
competition
who's gonna win in a bidding auction for
who can buy the next customer on
Facebook or YouTube or pay for the
eyeballs between them and their
competitors they'll win every time
because when you get that right
everything else is easy step one is you
promote just to get people to become
customers promote it so that you get the
first seed which is consumption the
second piece is that actual Improvement
Loop what happens is when their business
gets hard when they hit a plateau when
people can't grow anymore they do one of
two things they start marketing more
which is crazy because it means that
more people find out about the stuff
that you sell that sucks or they create
another product if people don't consume
your product people don't consume you
serve it it's not that they're numbnuts
it means that you suck means you have
created such a difficult experience for
someone to interact with you made it so
difficult for someone to onboard that
they never even experience the benefit
the amount of people that I hear
especially in the in the Internet space
who are like oh these people don't work
hard they never follow through does
Amazon complain about all the service
tickets they get no because they fixed
the price products they spent the time
to keep solving problem after problem
after problem until there were almost no
problems left with the product taking
full responsibility and saying you know
what we can make this better and the way
you do that is through surveying the
customers to figure out what you can do
better looking at their client
experience looking at the results seeing
if you can make it happen faster seeing
if you can make it happen easier making
sure that you've added so much value
that there's no one else that they can
compare your product to you keep doing
the feedback loop on those customers
until you get a product where people are
referring business to you to add the
cherry and sprinkle on top you make it
harder to leave and if you're in a b to
B situation you want to add in
collateral or controlling the money flow
if you work with stripe they probably
process your money they control the
money flow they don't worry about
decline cards because they collect your
money for you up front the person who
controls the money has leverage and then
once you crack that once you say I'm
only going to sell so that I make sales
to get customers I'm going to continue
to improve and iterate the same product
over and over and over again until the
point point where I have so many people
who are coming to me because of how good
it is then I'll put gas on it and spend
as much money as I can on the marketing
because now I can outspend everyone in
the same Marketplace I'm making 10 times
100 times more than my competitors
because when people buy from me they
don't want to stop but most people do in
Reverse news they sell as many as they
possibly can burn all the Goodwill they
have and then come out with another
product put lots of hype around it sell
a bunch of them and then do it again and
again but they cannot build a
compounding vehicle of Enterprise Value
because if every single launch if every
single customer that they had sold for
the last 10 years we're still paying
them today they would have more money
they know what to do with it's not about
the price in an absolute term it's all
relative to the value that someone
receives so if someone's price is here
and the value delivers here you can make
this price whatever you want if this
price is a million and they get 10
million in value they will pay you for
it price is what you pay value is what
you get what we want is a customer
Surplus we want an insane deal we want a
bargain that people do call ahead of
time to make sure that they never stop
getting billed the game is saying hey
I've got a 500 000 house I'll sell it to
you for 50 Grand and I learned how to
build it for 10. even if you provide
more value up front and it's less
profitable that's okay because then
through the iterations that you have of
getting better you get more and more
efficient and you can drive down your
costs while also increasing the value
and maintaining your brand and
reputation this lesson took me seven
years to really internalize because when
I looked back at my own customer list
and I saw 5 000 locations on there I was
like I would have a billion dollar
business if I had taken more time up
front to figure out how to never lose
people
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