Materi Manajemen Perkantoran Dan Layanan Bisnis | Video Pembelajaran Dasar Dasar MPLB

Summary

This video introduces the Office Management and Business Services program, focusing on essential skills such as document handling, customer service, office automation, and logistics management. It covers key topics like management functions (planning, organizing, controlling), technological advancements, and career opportunities in this field. Students learn about work culture, eco-friendly practices, and modern office techniques, preparing them for various roles such as secretary, administrative officer, and HR personnel. The program equips students to thrive in a rapidly changing business environment by emphasizing efficiency, safety, and professional growth.

Takeaways

• 😀 Office Management and Business Services, formerly known as Office Automation and Governance (OTKP), is a branch of business and management studies.
• 😀 Students in this field will gain skills in document handling, office organization, customer service, and office technologies.
• 😀 By the end of grade 10, students will understand key concepts like office management, business processes, job profiles, and office technology.
• 😀 Key learning outcomes include understanding the business process, technology development, job profiles, and logistics services in office management.
• 😀 The course will cover office management functions like planning, organizing, implementation, and controlling in an office environment.
• 😀 Students will learn about modern office management, including the impact of the industrial revolution and the importance of office automation.
• 😀 Job opportunities in office management include roles such as administrative officers, receptionists, archivists, HRD personnel, and more.
• 😀 The 5R system (Sort, Set in Order, Shine, Standardize, Sustain) is an approach to maintaining efficiency and organization in the workplace.
• 😀 K3 (Occupational Safety and Health) is emphasized, focusing on the safety and well-being of employees through protective equipment and safety protocols.
• 😀 Modern office management utilizes technology to improve productivity, and work culture is crucial for fostering collaboration and communication in the workplace.
• 😀 Eco Green practices are essential for creating a sustainable, environmentally friendly office environment, reducing waste, and optimizing resources.

Q & A

What is the main focus of the Office Management and Business Services major?

The main focus of the Office Management and Business Services major is to train students in managing office operations, handling documents, telecommunications, business travel, petty cash, meetings, and customer service, with a focus on developing professional skills for office environments.

What are the eight learning outcomes for students in the Office Management and Business Services program?

The eight learning outcomes are: 1) Business processes in office management, 2) Development of technology applications and global issues, 3) Job profiles and business opportunities, 4) Basic office activity techniques, 5) Managing digital-based documents, 6) Office technology and applications, 7) Organizational information and communication systems, 8) Business and logistics services.

What types of job opportunities are available to graduates in office management and business services?

Graduates can pursue careers as junior secretaries, administrative officers, archivists, librarians, receptionists, telephone operators, typists, HR personnel, and more. There are also further opportunities in entrepreneurship and various business fields.

How is the learning process structured in this field?

The learning process includes methods such as project-based learning, problem-based learning, discovery learning, and inquiry learning, along with lectures, discussions, demonstrations, and hands-on assessments, tailored to the material and learning objectives.

What are the four core management functions in office management?

The four core management functions in office management are planning (setting objectives and steps to achieve them), organizing (allocating tasks and coordinating roles), implementing (executing plans to achieve targets), and controlling (monitoring performance and making adjustments if needed).

What is the concept of 'supply chain' in office management?

A supply chain refers to the series of processes connecting multiple actors to add value to raw materials or products and distribute them to consumers. Its goal is to increase the added value of goods and services throughout the production and distribution stages.

What does K3 (occupational health and safety) involve in office management?

K3 involves applying safety measures and procedures to prevent workplace accidents, diseases, and environmental hazards. It includes ensuring the safety of workers and utilizing personal protective equipment to reduce risks.

What does the 5R concept stand for in office management?

The 5R concept stands for: 1) 'Seiri' (Sort) – eliminate unnecessary items, 2) 'Seiton' (Set in order) – organize tools and equipment, 3) 'Seiso' (Shine) – keep the workplace clean, 4) 'Seiketsu' (Standardize) – maintain quality and prevent waste, 5) 'Shitsuke' (Sustain) – ensure discipline in implementing the 5R practices.

How has modern office management evolved in the era of globalization?

Modern office management has evolved to include advanced technologies and management systems. The rise of digital tools and automation has transformed communication, work processes, data management, and the development of office facilities, enhancing overall office efficiency and adapting to the fast-paced changes of globalization.

What is the role of office automation in modern office management?

Office automation uses technology to streamline basic office tasks such as processing, storing, and distributing documents. Its purpose is to improve work efficiency, increase productivity, reduce employee workload, and facilitate better communication within the office.

What is the significance of Eco Green practices in office environments?

Eco Green practices promote sustainability in office environments by reducing waste, conserving energy, and using eco-friendly materials. These practices, like reducing paper usage and separating waste, not only help the environment but also enhance the overall well-being and productivity of employees.