How Royale Cold Storage achieves operational excellence using AEB Warehouse Management Software

Summary

RCS, a leading cold storage provider in the Philippines, has grown rapidly since its establishment in 2010. With five sites across the country and certifications in FSSC, ISO 9001, ISO 14001, and ISO 45001, RCS is dedicated to high-quality service and product safety. Their transition from paper-based operations to AEB's warehouse management system has streamlined their processes, ensuring faster, more accurate inventory management. With a focus on continuous improvement and customer satisfaction, RCS is poised to become the largest cold storage provider in the Philippines and expand further in Asia.

Takeaways

• 😀 RCS is the leading cold storage provider in the Philippines, with a focus on high-quality service and product safety.
• 😀 The company started its operations in 2010, initially establishing a cold storage facility in Taytay, Rizal.
• 😀 RCS operates five sites, including locations in Marilao, Plaridel, Cabuyao, and the upcoming facility in Villasis, Pangasinan.
• 😀 Upon the opening of the Villasis site, RCS will become the largest cold storage provider in the Philippines.
• 😀 RCS is certified under multiple standards, including ISO 9001, ISO 14001, and ISO 45001, ensuring quality management, environmental sustainability, and occupational health and safety.
• 😀 The company previously used paper-based systems, which were prone to human errors, leading to product expiration risks.
• 😀 With the implementation of the AEB warehouse management system, RCS has achieved faster, more accurate, and efficient operations through real-time inventory management.
• 😀 AEB's system provides intelligent instructions on which products to release first, minimizing errors and optimizing inventory flow.
• 😀 The collaboration with AEB has helped RCS transition smoothly into digitalization, enhancing operational efficiency and improving customer satisfaction.
• 😀 AEB's after-sales service and ongoing support have been crucial in RCS's successful digital transformation and continued growth in the industry.

Q & A

What makes RCS the leading cold storage provider in the Philippines?

RCS is the leading cold storage provider in the Philippines because it was the first to be FSSC certified and has expanded rapidly with a total of five cold storage sites. They prioritize quality and safety and are recognized for their industry-leading certifications, including ISO 9001, ISO 14001, and ISO 45001.

When did RCS start its commercial operations?

RCS started its commercial operations in 2010 with the establishment of its first cold storage facility in Taytay, Rizal.

How many cold storage sites does RCS currently operate, and where are they located?

RCS currently operates five cold storage sites located in Taytay (Rizal), Marilao (Bulacan), Plaridel (Bulacan), Cabuyao (Laguna), and a fifth site under construction in Villasis, Pangasinan.

How does RCS ensure the quality and safety of its services?

RCS ensures the quality and safety of its services through rigorous certifications such as ISO 9001 for Quality Management, ISO 14001 for Environmental Management, and ISO 45001 for Occupational Health and Safety Management.

What challenges did RCS face before implementing the AEB warehouse management system?

Before implementing the AEB warehouse management system, RCS relied on a manual, paper-based system, which was prone to human errors and the risk of releasing expired products.

How has the AEB system helped RCS improve its operations?

The AEB system has helped RCS improve operations by automating inventory management, minimizing human errors, and providing real-time data, which improves speed and accuracy in product dispatch and planning.

What role do barcode scanners play in RCS's daily operations?

Barcode scanners, specifically the Honeywell CN80 model, play a critical role by allowing operators to scan products, automatically updating the system, and ensuring accurate and efficient management of inventory in real-time.

How has AEB's support helped RCS during the digital transition?

AEB's support, including the guidance of their project management team, helped RCS transition smoothly to digital operations. Their responsive after-sales service and seamless communication ensured a successful implementation of the warehouse management system.

What impact has the digitalization of RCS's warehouse had on its business?

The digitalization of RCS's warehouse has significantly improved operational efficiency by enabling real-time inventory management, faster dispatch times, and better overall planning, leading to enhanced customer service and greater scalability.

How has RCS's growth been supported by its partnership with AEB?

RCS's growth has been supported by its partnership with AEB, which provided a scalable and efficient warehouse management system. This partnership has enabled RCS to expand its storage capacity from 25,000 to 65,000 pallet positions and further grow its operations.