How to deal with PROBLEMS in Life ? : Life Hacks and Tricks by Him-eesh in Hindi

Summary

The video discusses the 'Five Whys' technique, a problem-solving method that helps identify the root cause of issues by asking 'why' repeatedly. The narrator illustrates this with the Washington Monument's preservation, explaining how delaying lights' activation solved the problem of pigeons, spiders, and mosquitoes. This technique is applied to personal and professional situations, emphasizing its effectiveness in understanding problems at their core rather than just addressing their symptoms. Through real-life examples, the video highlights the power of simple solutions and encourages viewers to use the 'Five Whys' for better problem-solving in everyday life.

Takeaways

• 😀 The Washington Monument was deteriorating due to the use of harsh chemicals for cleaning, primarily due to pigeon droppings on its surface.
• 😀 The root cause of the issue was traced back to spiders around the monument, as pigeons are attracted to them as prey.
• 😀 The presence of mosquitoes around the monument, which are attracted by bright lights at sunset, was also contributing to the problem.
• 😀 The solution to the problem was simple: delay the lighting of the monument until later in the evening to reduce the attraction for mosquitoes, spiders, and pigeons.
• 😀 By addressing the root causes, rather than just the symptoms, the monument was saved from further damage without the need for harsh chemicals.
• 😀 The 'Five Whys' technique is a simple but effective tool for identifying the root cause of a problem by repeatedly asking 'why' until the core issue is revealed.
• 😀 This technique can be applied in personal and professional life to solve problems at their root, rather than just addressing their surface symptoms.
• 😀 In a corporate example, the Five Whys helped identify why a customer service department was taking too long to resolve complaints, ultimately tracing the problem to outdated systems and lack of budget approval.
• 😀 By using the Five Whys, the organization was able to train the IT manager in management skills and resolve both the immediate issue and prevent future ones.
• 😀 The Five Whys methodology is often used by organizations for root cause analysis and problem-solving, demonstrating its value in both business and personal life.
• 😀 The speaker also illustrated the personal application of the Five Whys in a parenting situation, where the root cause of a child's poor academic performance was traced to a lack of understanding in a subject, leading to a solution that improved the child's interest and results.

Q & A

What is the core concept of the 'Five Whys' technique?

The 'Five Whys' technique is a problem-solving method that involves asking 'why' repeatedly (usually five times) to identify the root cause of a problem, instead of just addressing its symptoms.

How was the Washington Monument saved using the 'Five Whys' method?

By asking 'why' multiple times, researchers discovered that the monument’s damage was caused by pigeons, which led to the conclusion that adjusting the timing of the lights (to avoid attracting mosquitoes) would prevent the issues.

Why were hard chemicals being used on the Washington Monument?

Hard chemicals were being used to clean the pigeon droppings, which accumulated on the monument. The chemicals, while effective for cleaning, were also damaging the monument.

What role did spiders play in the issue with the Washington Monument?

Spiders were attracting pigeons to the monument because they were preying on mosquitoes, which led to a greater number of pigeons and more droppings.

How does the 'Five Whys' method help in finding effective solutions?

The 'Five Whys' method allows you to trace a problem to its root cause, which leads to solutions that address the underlying issue rather than just the visible symptoms.

Can the 'Five Whys' technique be applied in personal life?

Yes, the 'Five Whys' technique can be applied in personal life as well. It helps to uncover the real causes behind issues, such as in relationships or family matters, leading to better understanding and resolution.

What example is given in the script for using the 'Five Whys' in a professional context?

In the script, the example of a customer service department using the 'Five Whys' technique to solve the problem of delayed response times is discussed. The root cause was outdated computer systems, which led to a solution of updating the hardware.

What was the root cause of the delays in the customer service department?

The root cause was outdated computer systems that were incompatible with current software, causing delays in processing customer complaints.

How did the 'Five Whys' help in the personal example involving the son’s academic performance?

By asking 'why' multiple times, the parent discovered that the child struggled with math because he didn’t understand it well. This led to the solution of providing extra help or tutoring to improve his understanding and interest in the subject.

What lesson does the 'Five Whys' technique teach about problem-solving?

The 'Five Whys' technique teaches that simple solutions can be found by addressing the root cause of a problem, which often involves looking deeper into the issue and not just the surface symptoms.