#BikinLebih Dekat dengan Operation Control Centre

Summary

This video script highlights the dedication of Citilink's team in ensuring on-time flight performance and passenger safety. From ground staff to aircrew, every unit collaborates seamlessly to maintain punctuality, whether it’s through monitoring flight movements, managing flight permits, or creating accurate flight plans. Flight Movement Control, Flight Control, and the Operation Control Center all work together to avoid delays and provide smooth, on-time services. The commitment to excellence and passenger comfort is evident as Citilink’s team prioritizes discipline, health, and collaboration in every operational step.

Takeaways

• 😀 The entire Citilink team, both air and ground crew, strives to maintain on-time performance and ensure a safe and comfortable flight experience for passengers.
• 😀 Flight Movement Control plays a critical role in monitoring and managing aircraft movements to prevent delays and ensure smooth operations.
• 😀 If irregularities occur with a flight, the Flight Movement Control team acts quickly to resolve issues, avoiding delays and keeping passengers calm and on schedule.
• 😀 Pro Control ensures that the scheduling of pilots and cabin crews is managed properly, adhering to operational standards while prioritizing health and discipline.
• 😀 Flight Permit Unit is crucial for ensuring timely and smooth flights by managing airport slot availability and verifying all necessary flight documentation.
• 😀 The creation of a flight plan is a crucial step before takeoff, involving detailed analysis of aircraft conditions, flight routes, weather information, and fuel requirements.
• 😀 Accurate flight planning is essential to ensure safety and punctuality, with experts analyzing data to create the best possible plan for each flight.
• 😀 Flight Following ensures smooth communication with pilots during flights, relaying any changes in aircraft rotations or flight schedules to prevent delays.
• 😀 Operation Control Center (OCC) continuously monitors and coordinates all operations to ensure on-time performance is met, facilitating collaboration across departments.
• 😀 Citilink's commitment to operational excellence is evident through the integration of multiple units working together to maintain safety, punctuality, and quality service.

Q & A

What is the primary goal of Citilink's staff in serving passengers?

The primary goal of Citilink's staff, both ground and air crew, is to maintain on-time performance and ensure that passengers can fly safely and comfortably.

What role does Flight Movement Control play in maintaining on-time performance?

Flight Movement Control monitors the movements of all aircraft daily and ensures that any irregularities are swiftly addressed to prevent delays, ensuring safe and on-time flights for passengers.

How does Flight Movement Control handle irregularities in flight schedules?

In case of irregularities, Flight Movement Control quickly adjusts the aircraft's rotation to minimize delays, ensuring that passengers remain calm, safe, and on-time.

What is the role of the Pro Control team in managing flight schedules?

The Pro Control team manages the flight schedules for pilots and cabin crew, ensuring that the scheduling complies with operational standards while maintaining the health and discipline of the crew members.

How does Citilink ensure the health and discipline of its pilots and cabin crew?

Citilink ensures the health and discipline of its pilots and cabin crew by adhering to strict operational standards and regularly monitoring their condition to maintain high service quality.

What is the function of the Flight Permit unit in maintaining on-time performance?

The Flight Permit unit is responsible for monitoring flight slots and ensuring that all necessary flight permits and documents are verified and in order across all airports to allow flights to proceed smoothly and on schedule.

Why is the Flight Plan important for a flight's safety and timeliness?

The Flight Plan is crucial because it provides vital information such as the aircraft's condition, the flight route, weather conditions at the destination airport, and fuel requirements, all of which help ensure safe and on-time flights.

What is involved in creating a Flight Plan?

Creating a Flight Plan requires thorough analysis and accurate assessment of various factors, including aircraft conditions, route, weather, and fuel needs, to ensure safe and efficient flight operations.

How does the Flight Following team contribute to on-time performance?

The Flight Following team communicates directly with pilots during flights and ensures that any changes in aircraft rotation or flight schedule are immediately communicated to the system, preventing delays and maintaining the flight schedule.

How do the different departments at Citilink collaborate to ensure on-time performance?

Various departments, such as Flight Movement Control, Pro Control, Flight Permit, and Flight Following, collaborate closely and are monitored by the Operations Control Center to maintain flight punctuality and ensure smooth operations.