What is a KPI? [KPI MEANING + KPI EXAMPLES]

Adriana Girdler
12 May 202105:45

Summary

TLDRIn this video, the concept of KPIs (Key Performance Indicators) is explained, emphasizing their importance in tracking business and project goals. The speaker highlights the characteristics of effective KPIs, including simplicity, realism, measurability, and visibility. Examples of both business and project KPIs are provided, such as sales forecasts and project milestones. Viewers are encouraged to assess and improve their own KPIs for success, with a free guide on avoiding project failures offered. The speaker invites engagement through comments and subscription for further project management insights.

Takeaways

  • 😀 A KPI (Key Performance Indicator) is a measurement used to track the success of achieving a goal, not a goal itself.
  • 😀 Business KPIs include metrics such as net sales vs. forecast, inventory turnover, email open rates, and client sign-ups.
  • 😀 Project KPIs can include schedule adherence (milestones), labor costs, and resource allocation to ensure goals are being met.
  • 😀 A good KPI should be simple, clear, and easy to measure without leaving room for confusion.
  • 😀 KPIs should be realistic—overly ambitious KPIs can demotivate teams if they are not achievable.
  • 😀 Make sure the KPI is measurable—specify how success will be tracked, such as through surveys or feedback.
  • 😀 Visibility is key to KPIs; ensure that they are displayed where teams can regularly see and be motivated by them.
  • 😀 Keep the number of KPIs manageable—having too many can overwhelm teams and detract from focus.
  • 😀 When displaying KPIs, consider the context—put them in places where relevant teams or departments will see them frequently.
  • 😀 To avoid project failure, regularly assess and adjust your KPIs to align with business goals and changing circumstances.
  • 😀 Don't forget to subscribe to the channel and share the video for more project management tips and advice.

Q & A

  • What is a KPI?

    -A KPI, or Key Performance Indicator, is a measurable value that demonstrates how effectively an individual or organization is achieving a business objective.

  • How is a KPI different from a goal?

    -A KPI is not a goal itself, but rather a measurement of progress toward achieving a goal. It tracks how well you’re progressing toward your target.

  • Can you give examples of business KPIs?

    -Examples of business KPIs include net sales versus forecast, inventory turnover rate, email open rates, and the number of new clients signed up in a given period.

  • What are some project KPIs?

    -Some common project KPIs include schedule tracking (whether milestones are met), labor costs (staying on budget), and resource allocation (whether resources are being used as planned).

  • What makes a KPI effective?

    -Effective KPIs should be simple, realistic, measurable, and visible. They must be easy to understand, achievable, quantifiable, and displayed prominently so everyone is aware of them.

  • Why should a KPI be simple?

    -A KPI should be simple because it needs to be straightforward and easy to measure, with no ambiguity, so everyone knows what they are working toward.

  • What does it mean for a KPI to be realistic?

    -A KPI is realistic if it is achievable within the given resources and timeframe. Setting unrealistic KPIs can demotivate the team and lead to failure.

  • Why is it important for KPIs to be measurable?

    -KPIs must be measurable so that progress can be tracked objectively. For example, if the KPI is customer satisfaction, it must be measured through surveys or feedback, not just assumed based on sales figures.

  • How can you make a KPI visible to the team?

    -KPIs should be displayed in visible areas where the team can easily see them, such as in offices, warehouses, or on dashboards. This keeps the team motivated and focused on the goals.

  • What should be avoided when displaying KPIs?

    -It is important to avoid overwhelming the team with too many KPIs. Having too many KPIs can cause confusion and make it hard for the team to focus on the most important objectives.

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