Communications in the hiring and interview process | Dave Jaarsma

Summary

In this episode of 'Reading and Writing Between the Lines,' host Jon Whitzman discusses the evolving importance of communication skills in the workplace with industry professionals. The focus shifts from traditional skills like typing speed and software proficiency to the ability to think critically and articulate thoughts clearly during job interviews. The conversation highlights how candidates who structure their arguments and communicate effectively are more successful. The episode underscores the need for strong communication skills in various industries, emphasizing their impact on career success. Listen in for insights on the changing landscape of workplace communications.

Takeaways

• 🎙️ The podcast 'Reading and Writing Between the Lines' explores communication skills in the workplace.
• 👥 Host Jon Whitzman interviews industry professionals, faculty, and alumni to discuss their experiences with reading and writing skills.
• 📚 The podcast covers how communication learning has evolved over the years and its application across various industries.
• 📝 During interviews, clear and structured articulation is essential for candidates to make it to the next round.
• 💼 The interview process is seen as a structured argument where candidates present their qualifications effectively.
• 📈 The company mentioned has experienced rapid growth, doubling its employee count in two years.
• 🖋️ Historically, technical proficiency with tools like FrameMaker and RoboHelp was important in interviews, but that's no longer the case.
• 💻 Modern hiring focuses less on specific software knowledge and more on candidates' ability to think critically and communicate clearly.
• 🤝 For customer success manager roles, the key to success is clear articulation and building connections with the audience.
• 🎧 The podcast encourages listeners to check out more episodes on YouTube for further exploration of workplace communication topics.

Q & A

What is the main focus of the 'Reading and Writing Between the Lines' podcast?

The podcast focuses on communication skills in the workplace, exploring how they have evolved and are applied in various industries.

Who is the host of the podcast and what is their goal?

The host is Jon Whitzman, and his goal is to speak with industry professionals, Conestoga faculty, and alumni to explore their experiences with reading and writing skills.

What does the podcast suggest about the evolution of workplace communication skills?

The podcast suggests that workplace communication skills have evolved significantly over the years, with a shift in focus from technical proficiency in tools to clarity of thought and articulation.

What is the host’s perspective on overly 'rambly' interviewees?

Jon Whitzman suggests that candidates who are too rambly in interviews are unlikely to proceed to the next round, as clarity and structured arguments are crucial.

How does the host compare past and current interview expectations?

In the past, interviews focused on technical skills like typing speed or software proficiency. Today, the focus is more on the ability to think critically and present ideas clearly.

What qualities does Jon Whitzman value most in candidates during interviews?

He values candidates who can articulate their thoughts clearly, structure arguments well, and connect ideas coherently during interviews.

Does the host believe that technical skills, such as proficiency with software tools, are still critical in interviews?

No, Jon Whitzman no longer prioritizes technical skills in interviews. He believes candidates can quickly learn tools, and he focuses more on their communication and critical thinking abilities.

What tools were once important in interviews that are no longer a primary focus?

Tools like Frame Maker, Robo Help, and typing speed were once important in interviews, but they are no longer a key focus in today’s hiring process.

What is the importance of creating a connection with the audience according to Jon Whitzman?

Creating a connection with the audience is crucial for success, especially for customer success managers (CSMs), as it reflects clear communication and an ability to engage.

Where can listeners find more episodes of the 'Reading and Writing Between the Lines' podcast?

Listeners can find more episodes on the YouTube channel 'Reading and Writing Between the Lines.'