Consumer Rights Explained!| Consumer Act of the Philippines (R.A No. 7394)
Summary
TLDRThe video script discusses the Consumer Act of the Philippines (Republic Act 7394), emphasizing the state's policy to protect consumer interests and welfare. It outlines eight fundamental consumer rights, including the right to basic needs, safety, information, choice, representation, redress, consumer education, and a healthy environment. The script also highlights consumer responsibilities such as critical awareness, action, social concern, environmental awareness, and solidarity. Lastly, it mentions government agencies' roles in assisting consumers.
Takeaways
- 📜 Republic Act 7394, also known as the Consumer Act of the Philippines, is designed to protect consumer interests and promote their welfare by establishing standards for business conduct.
- 🛡️ Consumers have the right to expect fairness in the marketplace and the responsibility to deal with problems quickly.
- 🍲 The right to basic needs ensures access to essential commodities like food, clothing, and healthcare at affordable prices and good quality.
- 🛡️ The right to safety protects consumers from hazardous goods and services, ensuring products like food and Christmas lights are safe for use.
- 📄 The right to information empowers consumers with accurate data to make informed purchasing decisions, such as checking labels and expiration dates.
- 🛒 The right to choose allows consumers to select from a variety of products at competitive prices with assurance of quality.
- 🗣️ The right to representation gives consumers a voice in governmental policies, ensuring their interests and concerns are addressed.
- 🔄 The right to redress entitles consumers to compensation for misrepresentation, poor quality goods, or unsatisfactory services, including repairs, replacements, or refunds.
- 🏫 The right to consumer education provides consumers with the knowledge and skills needed to make informed choices and understand their rights.
- 🌍 The right to a healthy environment acknowledges consumers' entitlement to live and work in a safe and non-threatening environment that supports well-being.
- 👥 Consumers have responsibilities such as critical awareness, action, social concern, environmental awareness, and solidarity to promote and protect their interests collectively.
Q & A
What is Republic Act No. 7394, also known as?
-Republic Act No. 7394 is also known as the Consumer Act of the Philippines.
What is the primary policy of the state regarding consumers according to the Consumer Act of the Philippines?
-The primary policy of the state is to protect the interests of the consumer and promote their general welfare.
What are the 8 basic rights of a consumer as outlined in the script?
-The 8 basic rights of a consumer are: right to basic needs, right to safety, right to information, right to choose, right to representation, right to redress, right to consumer education, and right to a healthy environment.
How does the right to basic needs protect consumers?
-The right to basic needs ensures the availability of adequate food, clothing, sanitation, health care, shelter, and education at affordable prices and good quality.
What does the right to safety protect consumers against?
-The right to safety protects consumers against the marketing of hazardous goods and services, ensuring that products like food are safe and of high quality.
Why is it important for consumers to be aware of certifications like the BS mark or Philippine Standard sticker?
-Certifications like the BS mark or Philippine Standard sticker serve as a guide and assurance that the products are certified for quality and safety.
How does the right to information help consumers make informed choices?
-The right to information provides consumers with facts and details necessary to make informed decisions, such as labels, manufacturer information, and expiration dates.
What is the significance of the right to choose for consumers?
-The right to choose allows consumers to select from various products at competitive prices with the assurance of good quality.
How does the right to representation empower consumers?
-The right to representation gives consumers the ability to voice their interests or concerns in governmental policies, ensuring their concerns are addressed by businesses and the government.
What does the right to redress entitle consumers to?
-The right to redress entitles consumers to compensation for misrepresentation, poor quality goods, or unsatisfactory services, which could include repair, replacement, or a refund.
Why is consumer education important as a right?
-Consumer education is important as it provides consumers with the necessary knowledge and skills to make informed decisions and to understand and assert their rights.
What are the consumer responsibilities mentioned in the script?
-The consumer responsibilities mentioned are critical awareness, action, social concern, environmental awareness, and solidarity.
What role do government agencies play in helping consumers?
-Government agencies are tasked with protecting consumer rights, providing education, and addressing consumer complaints to ensure a fair marketplace.
Outlines
📚 Consumer Rights and the Consumer Act of the Philippines
This paragraph introduces the concept of consumer rights, emphasizing the importance of consumer education and the role of the Consumer Act of the Philippines (Republic Act No. 7394). The Act is designed to protect consumer interests and establish ethical standards for businesses. It outlines eight fundamental consumer rights: the right to basic needs, safety, information, choice, representation, redress, consumer education, and a healthy environment. Each right is explained with examples, such as the right to safety ensuring the marketing of non-hazardous goods and the right to information providing consumers with accurate product details to make informed decisions.
🌱 Consumer Responsibilities and Government Support
The second paragraph delves into the responsibilities that accompany consumer rights, urging consumers to be critical, proactive, socially and environmentally conscious, and united in their actions. It highlights the need for consumers to be aware, to act, and to consider the broader impact of their consumption. The paragraph also discusses the role of government agencies in supporting consumer rights, suggesting that these agencies are tasked with helping consumers navigate issues and ensuring their rights are upheld, although the specific agencies are not named in the provided text.
Mindmap
Keywords
💡Consumer Rights
💡Republic Act No. 7394
💡Right to Basic Needs
💡Right to Safety
💡Right to Information
💡Right to Choose
💡Right to Representation
💡Right to Redress
💡Right to Consumer Education
💡Right to a Healthy Environment
💡Consumer Responsibilities
Highlights
Consumer rights are being openly discussed, emphasizing the importance of consumer education.
Republic Act No. 7394, also known as the Consumer Act of the Philippines, is introduced.
The state policy is to protect consumer interests and promote general welfare.
The Act establishes standards of conduct for business and industry to prevent deceptive practices.
Consumers have the right to expect a fair marketplace.
Eight basic consumer rights are outlined, including the right to basic needs and safety.
The right to basic needs ensures the availability of essential commodities at affordable prices.
The right to safety protects consumers against hazardous goods and services.
The right to information empowers consumers to make informed choices based on accurate labeling and advertising.
The right to choose allows consumers to select from a variety of products at competitive prices.
The right to representation ensures consumer interests are considered in governmental policies.
The right to redress allows consumers to seek compensation for poor quality goods or unsatisfactory services.
Consumers have the right to consumer education to become informed and confident decision-makers.
The right to a healthy environment is the consumer's entitlement to live and work in a safe environment.
Consumer responsibilities include critical awareness, action, social concern, environmental awareness, and solidarity.
Government agencies play a crucial role in assisting and protecting consumer interests.
Transcripts
did you know that you have a right
as a consumer welcome
to consumer education and let's talk
about consumer rights
consumer act of the philippines these
days
the phrase consumer rights is being
circulated very openly
but what are the rights of the consumer
in this presentation
i will discuss the consumer rights under
the republic
act number 7394 the consumer
responsibilities
and the government agency's task to help
the consumers
first let us recognize what is the
republic act
number 7394 all about and what are the
consumer rights
republic act 7394 also known as the
consumer act of the philippines
declares that it is the policy of the
state to protect the interests
of the consumer and promote his general
welfare
and to establish standards of conduct
for business and industry to implement
measures to achieve among others the
protection against deceptive
unfair and unconscionable sales
acts and practices what are the basic
rights of a consumer
as a consumer you have the right to
expect the marketplace to be fair
you also have the responsibility to be
fair and deal with
problems quickly these are the 8
consumer rights
right to basic needs right to safety
write to information right to choose
write the representation right to
redress
write to consumer education and right to
healthy environment
first the right to basic needs which
guarantees
survival adequate food clothing
sanitation to everyone health care
shelter and education
these basic and prime commodities at
affordable prices and good quality will
also be available
for example as a consumer we may look
forward to the availability
to basic and prime commodities at
affordable prices and of good quality
right to safety this protects consumer
against
marketing of hazardous goods and
services for example
consumers have a right to expect that
the foods
they purchase and consume will be safe
and of high quality
to avoid food poisoning another example
is
when buying christmas lights we have to
look for a certification mark like bs
mark
or philippine standard sticker and
icc mark or import commodity clearance
sticker
which serves as the consumer's guide and
assurance that what we purchase
are certified quality and safe products
draw it to information this protects
consumers against dishonest or
misleading advertising or labeling
it also provides the rights of facts and
information to help the consumers make
an
informed choice for example
when buying a specific product know the
reliable sources of
information such as labels manufacturer
or expiration date use this information
to make decisions
about where and what to purchase
right to choose this is the consumer's
right
to choose from various products and
competitive prices
with an assurance of good quality for
example
you can choose quality products of any
variety
from a wide range display either you
want the brand x
y or z write the representation
this provides the consumer with the
right to input consumer interest
or concern in governmental policies for
example
if we have a concern about the product
we purchased
we expect to have our concerns addressed
by business and government
right to redress
this provides the consumers with the
right to compensate for
misrepresentation of poor quality goods
or
unsatisfactory services for example
if a consumer purchased a product like
headset
then suddenly there is no sound after
using few times from purchasing because
it is defective and once it is defective
your product evaluation would be
unsatisfactory
so you have the right to receive a fair
settlement
including compensation either they will
repair it
replace or refund if the store didn't
acknowledge your concern
you can file a complaint to the
government agency's task
to help the consumers right to consumer
education
this is the consumer's right to obtain
the necessary knowledge
and skills to be an informed customer
to have access to the knowledge and
skills necessary to be informed
and to know the consumer rights to
confidently choose
goods and services so while being aware
of a fundamental consumer rights and
responsibilities
right to a healthy environment
this is the consumer's right to live and
work in an environment
that is neither dangerous nor
threatening to promote
well-being if we have consumer rights
we also have consumer responsibilities
the first one is the critical awareness
the responsibility to be more alert and
questioning about the use of
enterprise and quality of goods and
services we use
second responsibility is action the
responsibility
to assert ourselves and act to ensure
that we get a fair day remember that
as long as we remain passive consumers
we will continue to be
exploited third one is the social
concern
the responsibility to be aware of the
impact
of our consumption on other citizens
especially the poor exploited
disadvantaged or powerless groups
whether in the local national or
international
community the fourth is environmental
awareness the responsibility to
understand the environmental
consequences
of our consumption we should recognize
our individual and social responsibility
to conserve natural resources and
protect the earth
for future generations fifth
is solidarity the responsibility to
organize together
as consumers to develop the strength and
influence to promote and protect our
interests next
are the government agencies tasked to
help
consumers
[Music]
you
関連動画をさらに表示
KOLEHIYO NG PANTUKAN , CONSUMER EDUCATION/ SHORT FILM ABOUT CONSUMER RIGHTS IN THE PHILIPPINES DOC.
MAPEH GRADE 10 HEALTH "CONSUMER HEALTH" (1st Quarter).
RA 9512 National Environmental Awareness and Education Act
PKK kelas XI materi Peluang Usaha #videopembelajaran #peluangusaha #produkkreatifdankewirausahaan
What is a Market Economy?
SEKILAS TENTANG PEMASARAN
5.0 / 5 (0 votes)