Lesson 3 (Part 2): Functions and Features of Effective Communication | Oral Communication in Context

Summary

This lesson delves into the barriers that impede effective communication, categorizing them into physical, semantic, and social-psychological barriers. It discusses how factors like faulty organizational structures, physical noise, time and distance, and information overload can disrupt communication. Semantic barriers include language challenges such as homophones, homographs, and homonyms, as well as connotations and denotations. Social-psychological barriers encompass inattention, closed-mindedness, and cultural differences. The lesson emphasizes the importance of understanding and overcoming these barriers for successful communication.

Takeaways

• 😀 Effective communication is crucial but achieving perfect communication is challenging due to various barriers.
• 🏗️ Physical barriers such as faulty organizational structures, noise, time zones, and distance can disrupt communication.
• 📚 Information overload, where too much data is presented, can hinder effective communication by overwhelming the receiver.
• 🔍 Semantic barriers involve language difficulties like homophones, homographs, and homonyms, which can lead to misunderstandings.
• 🌐 Connotations and denotations in language use can create barriers as words can carry different emotional associations and literal meanings.
• 🗣️ Language barriers can arise from differences in languages, unclear speech, overuse of jargon, and lack of specificity in messaging.
• 🧠 Social psychological barriers include inattention, closed-mindedness, differing fields of experience, and group identification that affect communication.
• 🤔 Self-image and attitudes can influence how individuals communicate and may create barriers if not managed properly.
• 🌐 Cross-cultural barriers are significant and include differences in language, values, social relations, time perception, and personal space.
• 🔑 Overcoming communication barriers is essential for successful interactions and can be achieved by understanding and addressing these various factors.

Q & A

What are the different features that make communication effective according to the lesson?

The lesson does not explicitly list the features that make communication effective but focuses on the barriers that hinder effective communication.

What are the categories of barriers to communication mentioned in the lesson?

The lesson mentions physical barriers, semantic barriers, and social psychological barriers as the categories of communication barriers.

Can you provide an example of a physical barrier to communication mentioned in the script?

A faulty organizational structure, physical noise, time and distance, and information overload are examples of physical barriers to communication.

What are semantic barriers and can you give some examples?

Semantic barriers are difficulties in using language due to its features. Examples include homophones (words that sound the same but have different meanings and spellings), homographs (words that are spelled the same but have different pronunciations and meanings), and homonyms (words that have the same spelling and sound but different meanings).

What is the difference between denotation and connotation as explained in the script?

Denotation refers to the literal meaning of a word as found in a dictionary, while connotation refers to the emotional associations and feelings attached to a word, often influenced by cultural context.

How do language differences contribute to communication barriers?

Language differences can lead to ineffective communication when people do not understand each other due to speaking different languages or using words with different meanings in their native languages.

What is the role of clarity in speech in avoiding language barriers?

Clarity in speech is important to ensure that the message is easily understandable and audible for the listeners, thus avoiding misunderstandings that can arise from unclear speech.

How can the use of jargon create a barrier in communication?

Jargon, being specific words used within a particular group, can create a barrier when used in conversations with people outside that group, leading to misunderstandings as they may not understand the jargon.

What are some social psychological barriers to communication discussed in the lesson?

Social psychological barriers include inattention, closed-mindedness, differences in fields of experience, group identification, self-image, distrust, poor retention, attitudes and opinions, and emotions.

How can cultural aspects like values and social relations act as cross-cultural barriers?

Cultural aspects such as differing values, social relations, concepts of time, personal space, and understanding of gestures can act as barriers when they are not aligned between the communicating parties, leading to misinterpretations and misunderstandings.

What is 'Filipino time' as mentioned in the script, and how does it differ from the concept of time in other cultures?

'Filipino time' refers to the cultural norm where being late is considered normal and acceptable. This contrasts with cultures like the Japanese, where punctuality is highly valued, and being on time is expected.