WHO: What is people-centred care?
Summary
TLDRThe video script emphasizes the need for people-centered care in healthcare, highlighting the global issue of inadequate patient involvement and information in treatment decisions. It points out the inefficiencies in current healthcare systems, with up to 40% of spending wasted due to inefficiencies. The script advocates for a shift towards a care model that respects, informs, and engages patients, families, and communities, leading to improved trust, experiences, and outcomes. The World Health Organization is working towards health systems that prioritize people's needs, aiming to make this the standard of care for everyone.
Takeaways
- 🌐 Globally, people are living longer with multiple health conditions requiring long-term care.
- 🚫 Many individuals are uninformed or not consulted about their care, with only 1 in 3 having treatment risks explained.
- 🔍 One in five people miss out on necessary tests, indicating gaps in healthcare provision.
- 💸 Up to 40% of healthcare spending is wasted due to inefficiencies, highlighting the need for improvement.
- ⏰ People live with their conditions continuously, emphasizing the importance of continuous, people-centered care.
- 🤝 People-centered care involves tailoring health services to individual needs and fostering partnerships with patients.
- 👪 This approach respects, informs, engages, supports, and treats people, families, and communities with dignity.
- 🔝 People-centered care enhances trust, experiences, and outcomes, benefiting both patients and health professionals.
- 🏥 It can increase access to services and reduce unnecessary medical interventions, improving healthcare quality and efficiency.
- 🌟 The World Health Organization is actively working with countries to design health systems centered on people's needs.
Q & A
What is the main issue highlighted in the video script regarding global healthcare?
-The main issue highlighted is that while people are living longer, they often do so with multiple diseases and conditions that require long-term care. Unfortunately, many are not informed or consulted about their care, and healthcare systems are inefficient, leading to unnecessary tests and wasted spending.
According to the video, what percentage of healthcare spending is wasted due to inefficiency?
-Up to 40% of healthcare spending is wasted due to inefficiency.
Why is people-centered care considered important according to the script?
-People-centered care is important because it ensures that health services are tailored to individual needs and provided in partnership with patients. This approach respects and engages patients, leading to improved trust, experience, outcomes, and overall healthcare efficiency.
What are some of the key benefits of implementing people-centered care?
-The key benefits of people-centered care include improved trust, better patient experiences, enhanced outcomes, increased access to health services, reduced unnecessary medical procedures, and higher job satisfaction among health professionals.
How does people-centered care differ from traditional healthcare approaches?
-People-centered care differs from traditional healthcare by focusing on what matters to the patient rather than just treating the medical condition. It emphasizes partnership, respect, engagement, and tailored services that consider the needs of patients, families, and communities.
What fundamental changes are necessary to implement people-centered care?
-Implementing people-centered care requires rethinking how health services are organized, managed, and delivered. It involves shifting from asking 'what is the matter with you?' to 'what matters to you?' and designing systems that prioritize patients' needs.
How does the World Health Organization (WHO) contribute to the promotion of people-centered care?
-The WHO works with countries around the world to design health systems that prioritize people-centered care, ensuring that health services meet the needs of patients and their communities.
What impact does people-centered care have on healthcare professionals?
-People-centered care improves the confidence and job satisfaction of healthcare professionals by fostering better relationships with patients and creating a more supportive and respectful work environment.
Why is it problematic that only one in three people have the risks of their treatments explained to them?
-It is problematic because lack of information prevents patients from making informed decisions about their care, leading to potential risks and a lack of trust in the healthcare system.
What does the phrase 'shifting away from asking what is the matter with you - to what matters to you' imply about the approach to healthcare?
-This phrase implies a shift from a purely medical focus on diagnosing and treating symptoms to a more holistic approach that considers the patient's overall well-being, preferences, and priorities in their care.
Outlines
🏥 The Importance of People-Centered Care
The script addresses the global challenge of increasing life expectancy coupled with the rise in chronic conditions, which demand long-term care. It highlights the lack of patient involvement in their care, with only a fraction of individuals being informed about treatment risks. The script emphasizes the inefficiency in healthcare spending, with a significant portion being wasted due to lack of proper care. It advocates for a people-centered approach to healthcare, which involves tailoring services to individual needs, fostering partnerships with patients, and ensuring respect, support, and compassion. This approach is shown to improve patient outcomes, trust, and satisfaction, as well as enhance the job satisfaction of health professionals. The World Health Organization is actively working with countries to implement such systems that prioritize the needs of the people at the core of healthcare services.
Mindmap
Keywords
💡People Centered Care
💡Multiple Diseases and Conditions
💡Informed and Consulted
💡Risks of Treatments
💡Efficient Healthcare
💡Respected, Informed, Engaged, Supported, Dignity, Compassion
💡Right Care at the Right Time
💡Fundamental Changes
💡World Health Organization
💡Health Business
💡Access to Health Services
Highlights
People globally are living longer but often with multiple diseases.
Many people are not informed or consulted in their care.
In some countries, only 1 in 3 people have the risks of their treatments explained.
One in five people have at least one necessary test.
Up to 40% of healthcare spending is wasted due to inefficiency.
People-centered care is important as individuals live with their conditions 24/7.
People-centered care ensures health services are tailored to individual needs.
Care should be provided in partnership with patients rather than simply given to them.
People-centered care involves respect, information, engagement, support, and dignity.
It can improve trust, experience, and outcomes in healthcare.
People-centered care can increase job satisfaction for health professionals.
It can enhance the quality and efficiency of healthcare services.
People-centered care can increase access to health services and reduce unnecessary medical services.
The right care at the right time and in the right way is the goal.
People-centered care is not often the standard practice.
Implementing people-centered care requires fundamental changes in healthcare approaches.
Health services need to be organized, managed, and delivered differently.
The World Health Organization is working with countries to design people-centered health systems.
Healthcare should be designed to put people and their needs at the center of care.
Transcripts
[Music]
around the world people are living
longer but often with multiple diseases
and conditions that require care over
many years and unfortunately too many
people are not informed or consulted in
the care and in some countries only 1 in
3 people have the risks of their
treatments explained to them one in five
people have at least one and necessary
tests and up to 40% of our spending is
wasted due to inefficient health care
should not be like this
remember people live with their
condition 24/7 not only when they seek
care that's why people centered care is
so important people centered care means
ensuring the health services are
tailored to people need and are provided
in partnership with them rather than
simply given to them it means care where
people families and communities are
respected informed engaged supported and
treated with dignity and compassion
people centered care can have lasting
benefits it improves the trust
experience and outcomes people have fun
care the confidence and job satisfaction
of health professionals and the quality
and efficiency of health business people
centered care can increase access to
health services and reduce unnecessary
medical services
ultimately it means people get the right
care at the right time and in the right
but too often this type of care is not
standard practice implementing people
centered care requires fundamental
changes in our approach to health care
it means rethinking how health services
are organized managed and delivered it
means shifting away from asking what is
the matter with you - what matters to
you around the world the World Health
Organization is working with countries
to design health systems that put people
and their needs at the center of care
because that's the health care that
everyone deserves
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