Functions of Communication | Grade 11 or 12 Oral Communication | Functions of Communication Examples

Winma Carvajal

18 Jan 202209:41

Summary

TLDRThis video script delves into the multifaceted role of communication in our lives, highlighting its five key functions: regulation/control, social interaction, motivation, information dissemination, and emotional expression. It illustrates how communication is strategically used to influence behavior, maintain relationships, inspire individuals, convey knowledge, and express emotions, emphasizing its integral role in our social and personal existence.

Takeaways

🗣️ Communication is not just theoretical but has real-life applications integrated into all aspects of our lives.
📉 Control through communication is used strategically by various authority figures to influence behavior and achieve goals.
🎁 Compliance gaining involves positive tactics like offering rewards and negative ones like threatening punishment.
🤝 Social interaction is facilitated by communication, which helps in developing, maintaining, and even ending relationships.
👥 Non-verbal cues and verbal conversations are essential for relationship development and maintenance.
🚀 Motivation is a key function of communication, encouraging individuals to aspire and achieve more in life.
💡 Information dissemination is the process of transferring knowledge or ideas to an audience, often via traditional or social media.
🎭 Emotional expression through communication is crucial for empathy and understanding, despite cultural and social norms.
😢 The expression of emotions can be complex due to varying social norms and expectations based on age, gender, and cultural identity.
🤔 Listeners may struggle with receiving and processing others' emotions, especially when it comes to negative emotions like anger.
🔑 Communication is fundamental to human existence and survival, serving as the key to regulation, socializing, sharing, motivation, and emotional expression.

Q & A

What are the five functions of communication highlighted in the script?
-The five functions of communication highlighted are regulation or control, social interaction, motivation, information, and emotional expression.
How can communication be used for control behavior?
-Communication can be used for control behavior by strategically influencing others to accomplish goals and meet needs, often through compliance gaining tactics such as offering rewards, threatening punishment, using expertise, seeking compliance through liking, calling in past favors, and underscoring esteem.
What is the difference between compliance gaining and coercion?
-Compliance gaining is aimed at getting people to do something or act in a particular way positively, often through rewards or positive reinforcement. Coercion, on the other hand, involves forcing or manipulating people into doing what you want through negative means such as threats.
How does communication facilitate social interaction?
-Communication allows individuals to maintain social bonds and interpersonal relationships. It provides tools to develop, maintain, and even end relationships through non-verbal and verbal cues, self-disclosure, and mutual understanding.
What role does communication play in motivation?
-Communication can motivate or encourage people to live better, aspire higher, and achieve more. It can power up preferences, desires, needs, wants, decisions, goals, and strengths through inspirational speaking or advice.
How is information dissemination an important function of communication?
-Information dissemination is the process by which facts are distributed to an audience for knowledge or awareness. It can be done through traditional media like phones, television, and print publications, as well as social media platforms like text messages, blogs, and online news outlets.
Why is emotional expression considered a difficult part of verbal communication?
-Emotional expression is difficult because there are many social norms about how, why, when, and to whom we express our emotions. These norms vary based on cultural identities and characteristics such as nationality, age, and gender.
What are some examples of compliance gaining tactics shown in the script?
-Examples of compliance gaining tactics in the script include offering rewards, threatening punishment, using expertise, seeking compliance through liking, calling in past favors, and underscoring esteem.
How does the script illustrate the use of communication in ending relationships?
-The script illustrates the use of communication in ending relationships by showing how avoiding communication, verbally criticizing someone, or explicitly stating the end of a relationship can communicate deteriorating commitment.
What are some examples of traditional media and social media mentioned in the script?
-Traditional media mentioned include phones, television, oral communication, and print publications. Social media examples include text messages, blogs, vlogs, personal or business accounts or pages, and other online news outlets.
How does the script emphasize the importance of communication in our lives?
-The script emphasizes the importance of communication as fundamental to our existence and survival. It highlights that communication is key in regulating behavior, socializing, sharing information, motivating others, and expressing emotions.

Outlines

00:00

🗣️ Functions of Communication

This paragraph introduces the multifaceted roles of communication in daily life, emphasizing that it is more than an abstract concept but an integral part of various activities. It outlines five key functions: regulation or control, social interaction, motivation, information dissemination, and emotional expression. The paragraph delves into the first function, control, explaining how communication is strategically used by various individuals such as politicians, parents, and teachers to influence behavior and achieve goals. It also discusses different tactics for compliance gaining, such as offering rewards, threatening punishment, leveraging expertise, and appealing to emotions or altruism, while distinguishing it from coercion.

05:01

🤝 Social Interaction Through Communication

The second paragraph focuses on the role of communication in social interaction, highlighting its importance in maintaining and developing interpersonal relationships. It uses a conversation from a video to illustrate how individuals use verbal and non-verbal cues to initiate and maintain relationships. The paragraph explains the process of self-disclosure that leads to relationship formation and the need for ongoing maintenance of these relationships, regardless of their closeness or intimacy. It also touches on how communication, or the lack thereof, can be used to end relationships, emphasizing the universal need for relational maintenance.

Mindmap

Keywords

💡Communication

Communication is the process of sharing information, ideas, or feelings through speech, signals, writing, or behavior. In the video, it is presented as a fundamental aspect of human interaction, serving various functions such as regulation, social interaction, motivation, information dissemination, and emotional expression. It is integral to how individuals influence behavior, maintain relationships, and convey thoughts and feelings.

💡Regulation or Control

Regulation or control refers to the use of communication to influence or direct the behavior of others. The video script illustrates this through examples of politicians, parents, and teachers using communication strategically to accomplish goals. Compliance gaining, which is different from coercion, is a key aspect of this function, involving tactics like offering rewards or threatening punishment.

💡Social Interaction

Social interaction is the process of establishing, maintaining, and sometimes ending relationships through communication. The script highlights the importance of this function in developing interpersonal relationships, using non-verbal cues to assess interest and verbal communication to initiate and maintain conversations, as seen in the example of organizing a get-together before a holiday break.

💡Motivation

Motivation in the context of the video is about inspiring or encouraging individuals to strive for better, achieve goals, or make positive changes. It is shown through examples of supportive statements and advice that can empower people to pursue their aspirations, regardless of their background or status.

💡Information

Information, as a function of communication, is about the transfer of knowledge or ideas. The video script uses the example of a class report where students are chosen to present topics, demonstrating how information dissemination is a crucial part of educational and professional settings.

💡Emotional Expression

Emotional expression is the act of conveying one's feelings and emotions through communication. The video discusses the complexities of expressing emotions due to social norms and cultural identities, and how it is essential for empathizing with others, as shown in the clips where characters react to news about a concert.

💡Compliance Gaining

Compliance gaining is a strategy used in communication to get people to act in a certain way. The script explains different tactics such as offering rewards, threatening punishment, using expertise, and leveraging liking, debt, altruism, and esteem to influence behavior positively, as opposed to coercion.

💡Self-Disclosure

Self-disclosure is the act of revealing personal information about oneself, which is a crucial part of developing relationships as discussed in the video. It involves sharing thoughts, feelings, and experiences to build trust and intimacy with others.

💡Traditional Media

Traditional media refers to older forms of mass communication like newspapers, radio, and television. In the context of the video, it is contrasted with social media as a means of information dissemination, highlighting the different channels through which information is shared with the public.

💡Social Media

Social media is a form of electronic communication that allows users to create and share content or participate in social networking. The video script mentions it as a contemporary platform for information dissemination, including text messages, blogs, and online news outlets.

💡Cultural Identities

Cultural identities refer to the distinct characteristics of a culture that define its members' beliefs, practices, and norms. The video script discusses how these identities influence emotional expression, with examples of how different age and gender groups may express emotions differently due to societal expectations.

Highlights

Communication is functionally integrated into all parts of our lives, not just an abstract concept or school requirement.

Five key functions of communication are identified: regulation/control, social interaction, motivation, information, and emotional expression.

Communication is used strategically to control behavior, influencing others to accomplish goals and meet needs.

Compliance gaining is differentiated from coercion, focusing on positive or negative outcomes to influence behavior.

Tactics for compliance gaining include offering rewards, threatening punishment, using expertise, and leveraging liking and debt.

Altruism and esteem are also used to gain compliance, appealing to one's desire to do good or be respected.

Social interaction through communication helps maintain and develop interpersonal relationships.

Non-verbal and verbal communication are essential tools for assessing interest and starting conversations to build relationships.

Relationships require maintenance, with communication being key to fulfilling relational needs.

Communication can also be used to end relationships, through avoidance, criticism, or explicit statements.

Motivation through communication encourages people to aspire and achieve, regardless of personal attributes.

Inspirational speaking and advice serve as forms of motivational communication, influencing preferences, desires, and goals.

Information dissemination is the process of transferring knowledge or ideas to an audience.

Traditional media and social media are the two general forms of information dissemination in today's society.

Emotional expression through communication is crucial for empathizing with others, despite social norms and cultural differences.

Cultural identities and characteristics such as age and gender influence how emotions are expressed and received.

Anger expression can be particularly challenging due to its potential threat to face and self-esteem.

Communication is fundamental to existence and survival, playing a key role in regulating behavior, socializing, sharing information, motivating, and expressing emotions.