What is Non-Verbal Communication | Meaning and Types

Key Differences

9 Jul 202308:22

Summary

TLDRIn this informative video, Surbhi explains the concept of non-verbal communication, highlighting its importance in conveying messages beyond words. She delves into various types, including kinesics (body language), vocalics (paralanguage), proxemics (personal space), and more. The video emphasizes how non-verbal cues like eye contact, facial expressions, gestures, posture, and appearance can significantly impact communication. Surbhi also touches on the nuances of voice, intonation, pitch, and pauses, illustrating their role in expressing emotions and intentions. With a focus on clarity and engagement, the video aims to enhance viewers' understanding of the silent yet powerful aspects of communication.

Takeaways

📈 Non-verbal communication is a significant part of our interactions, often conveying more than the words we speak.
🌐 According to Albert Mehrabian, 55% of a message's content is visual, 38% auditory, and only 7% is from the language used.
🤐 Non-verbal communication is wordless and occurs through signals, like in the game of charades.
💡 Kinesics, or body language, is an integral part of communication, often sending messages without us even realizing it.
👀 Eye contact is crucial in face-to-face communication, showing interest and increasing the speaker's credibility.
😀 Facial expressions are a mirror of our mind, reflecting our feelings and emotions to others.
👋 Gestures are simple body movements that can emphasize points in a conversation and make the speaker more interesting.
🧍 Posture and stance are meta-messages that convey confidence or nervousness through body positioning.
👗 Appearance, including clothing and grooming, plays a key role in defining our personality and how we want to be perceived.
🗣 Vocalics, or paralanguage, includes voice qualities like tone, pitch, and volume, which can reveal a lot about a person's state and background.
🕒 Proxemics deals with personal space and distance, indicating the level of intimacy or formality in a relationship.
⏰ Chronomics is the study of time in non-verbal communication, showing attitudes towards punctuality and time value.
🗝️ Artifacts are physical items that communicate about a person's status, preferences, and social beliefs.
🤝 Haptics is the communication through touch, expressing feelings and emotions physically.

Q & A

What is non-verbal communication according to the video?
-Non-verbal communication is the form of communication that takes place without the use of words or speech, including signals and various forms of body language.
What percentage of a message's content is visual according to Albert Mehrabian's research?
-According to Albert Mehrabian's research, about 55 percent of the message's content is visual.
How much of the message's content is auditory according to the same research?
-According to Albert Mehrabian, 38 percent of the message's content is auditory.
What is the role of eye contact in non-verbal communication?
-Eye contact is extremely important in non-verbal communication as it indicates a person's interest in others and often increases the credibility of the speaker.
What does the video say about facial expressions in non-verbal communication?
-Facial expressions are crucial in non-verbal communication as they reflect what's going on in a person's mind and express feelings and emotions.
Can you give an example of non-verbal communication mentioned in the video?
-An example of non-verbal communication mentioned in the video is 'dumb charades,' where one team member acts out a scene without words, and others guess what is being portrayed.
What is kinesics and how is it related to non-verbal communication?
-Kinesics is the study of body movements and is an integral part of non-verbal communication, as our body continuously sends messages through movements whether we are aware of it or not.
What is the significance of posture in non-verbal communication?
-Posture is significant in non-verbal communication as it conveys meta-messages about a person's attitude, confidence, and approachability.
How does appearance play a role in non-verbal communication?
-Appearance, including clothing, personal grooming, and accessories, plays a key role in non-verbal communication as it defines our personality and how we want to be perceived by others.
What is vocalics and how does it differ from actual language?
-Vocalics, or paralanguage, is the use of voice qualities like pitch, volume, and intonation in communication. It is like language but includes aspects such as voice modulation and stress, rather than the words themselves.
Can you explain the concept of proxemics as discussed in the video?
-Proxemics is the study of personal space and distance in non-verbal communication, which includes intimate, personal, social, and public spaces, reflecting the relationship and formality between communicators.
What does the video say about the importance of silence in non-verbal communication?
-The video suggests that silence is a powerful form of non-verbal communication that can indicate the relationship between communicators and their behavior towards each other.
How does chronemics relate to non-verbal communication?
-Chronemics is the study of the use of time in non-verbal communication, reflecting the value and attitude towards punctuality and time management.
What is the role of artifacts in non-verbal communication according to the video?
-Artifacts in non-verbal communication refer to objects and physical items that convey information about a person's personal choices, social beliefs, status, and preferences.
What is haptics and how is it used in non-verbal communication?
-Haptics is the science of conveying and understanding information through touch, used to express feelings and emotions in non-verbal communication.

Outlines

00:00

💬 Introduction to Non-Verbal Communication

The video script introduces the concept of non-verbal communication, emphasizing its importance in conveying messages beyond words. According to researcher Albert Mehrabian, non-verbal cues account for a significant portion of communication, with 55% being visual, 38% auditory, and only 7% linguistic. The script explains that non-verbal communication includes body language, facial expressions, gestures, posture, and appearance, all of which play a crucial role in how we are perceived and understood by others. It also mentions 'dumb charades' as an example of non-verbal communication, highlighting that it is an integral part of our interactions, even when we are not speaking.

05:03

🔊 Types of Non-Verbal Communication

This paragraph delves into the various types of non-verbal communication, starting with kinesics, which is the study of body movements. It discusses the significance of eye contact, facial expressions, and gestures in communication. The paragraph then moves on to vocalics or paralanguage, which includes aspects like voice quality, intonation, pitch, pauses, and volume, all of which can convey a person's emotions and intentions. The script also covers proxemics, the study of personal space and distance in communication, detailing different zones such as intimate, personal, social, and public spaces. Furthermore, it touches on chronemics, the use of time in communication, and artifacts, which are objects that can communicate about a person's status and preferences. Lastly, haptics, the communication through touch, is mentioned as a way to express emotions. The paragraph concludes with a call to action for viewers to engage with the content by liking, sharing, and subscribing to the channel for more informative videos.

Mindmap

Keywords

💡Non-verbal communication

Non-verbal communication refers to the process of conveying messages without using words. It is a significant aspect of human interaction, often conveying more than the spoken word itself. In the video, it is defined as the form of communication that takes place without the use of words or speech, emphasizing how it occurs through signals and body language, which is integral to understanding the full context of a conversation.

💡Kinesics

Kinesics is the study of body movements and gestures, which is a crucial part of non-verbal communication. The video explains that kinesics includes eye contact, facial expressions, and gestures, all of which can communicate interest, emotions, and attitudes. For instance, maintaining eye contact during a conversation can indicate interest and sincerity.

💡Facial expressions

Facial expressions are a subset of kinesics that reflect a person's emotional state. The video mentions that the face can act as a mirror of the mind, showing happiness, positivity, or worry and tension through smiles or a furrowed brow. These expressions are vital in understanding the feelings and reactions of individuals during communication.

💡Gestures

Gestures are purposeful body movements that emphasize or add meaning to spoken words. The script highlights how gestures can make a speaker more interesting and attractive, contrasting with dull speakers who may not use them effectively. An example given is the use of gestures to emphasize a point while speaking.

💡Posture

Posture refers to the position in which a person holds their body, which can communicate confidence, passivity, or nervousness. The video describes how standing tall and straight with shoulders back can project positivity and confidence, while a slouched posture might suggest passivity or nervousness.

💡Appearance

Appearance in the context of non-verbal communication pertains to how a person dresses and presents themselves, which can influence how they are perceived by others. The video script notes that appearance includes clothing, personal grooming, and accessories, and it plays a key role in defining personality and how one wishes to be viewed by others.

💡Vocalics

Vocalics, also known as paralanguage, involves the non-verbal aspects of vocal communication, such as voice quality, intonation, pitch, pauses, and volume. The video explains that these elements can convey a person's background, mental state, and emotions. For example, a loud and energetic tone can indicate happiness, while a soft voice might suggest timidity or sadness.

💡Proxemics

Proxemics is the study of the use of space and distance in communication, indicating the relationship and comfort level between communicators. The video outlines four types of spaces: intimate, personal, social, and public, each serving different social functions and levels of formality in interactions.

💡Chronemics

Chronemics is the study of the use of time in non-verbal communication, reflecting the value and perception of time in social interactions. The video script explains that punctuality can indicate interest and sincerity, while tardiness might suggest a more casual approach, thus revealing aspects of a person's personality.

💡Artifacts

Artifacts in the context of non-verbal communication are objects or physical items that convey information about a person or place. The video mentions furniture, plants, colors, and interior architecture as examples of artifacts that can reflect personal choices, social beliefs, status, and preferences.

💡Haptics

Haptics is the science of touch and its role in communication, often used to express feelings and emotions. The video briefly touches on haptics as a means of conveying information through the sense of touch, which can be a powerful communicator of empathy and connection.

Highlights

Non-verbal communication is defined as communication without words or speech.

According to Albert Mehrabian, 55% of communication is visual, 38% auditory, and only 7% is the language used.

Non-verbal cues are unavoidable even if we do not speak or write.

Dumb charades is an example of non-verbal communication.

How we say something can be more important than what we say in a conversation.

Kinesics, the study of body movements, is an integral part of communication.

Eye contact is crucial for indicating interest and increasing credibility in face-to-face communication.

Facial expressions are a mirror of our mind and reflect our feelings and emotions.

Gestures can emphasize points in a conversation and make the speaker more interesting.

Posture and body stance are meta-messages that convey confidence or passivity.

Appearance, including clothing and grooming, plays a key role in defining our personality.

Vocalics, or paralanguage, includes voice, intonation, pitch, pause, volume, and word stress in communication.

Silence can be powerful and indicate the relationship and behavior between communicators.

Proxemics is the study of personal space and distance in non-verbal communication.

Chronemics is the study of the use of time in non-verbal communication, reflecting a person's punctuality and values.

Artifacts, such as furniture and interior design, communicate personal choices and social status.

Haptics is the study of conveying information through touch.