MOOC Introducción al Desarrollo Web, parte 2 - 4.9 ¿Usabilidad,... (parte 2) - Google Actívate

Google Actívate

17 Oct 201707:42

Summary

TLDRThe video script discusses the importance of usability and accessibility in design. Usability is comprised of common sense, simplicity, and good design, aiming for the best in each to achieve a user-friendly experience. Accessibility, often associated with inclusive design, universal design, or design for all, is crucial for accommodating people with disabilities. The script uses stairs and ramps as examples to illustrate the need for inclusive solutions that benefit everyone, not just those with disabilities. It emphasizes the importance of considering the user's perspective in design to ensure satisfaction and usability for all.

Takeaways

📝 Usability is composed of three factors: common sense, simplicity, and good design, which together contribute to achieving optimal user experience.
🔄 Accessibility is often associated with inclusive design, universal design, or design for all, aiming to accommodate a diverse range of users including those with disabilities.
📍 Common accessibility issues, such as stairs not being accessible to wheelchair users, are often addressed by adding ramps, but this can sometimes lead to secondary entrances and implicit discrimination.
🛷 The solution to accessibility problems should not be partial but inclusive, considering the needs of all individuals, including those with disabilities, without segregating them.
🚫 Some ramps, designed with excessive slopes or discontinuities, can be dangerous or useless for wheelchair users, illustrating the need for thoughtful and effective design solutions.
🏙️ Good examples of inclusive design can be seen in buildings that integrate ramps elegantly with stairs, as shown in images of a museum in Chicago and another building in an unspecified city.
👶 Accessibility features like ramps are not only for people with disabilities; they can also benefit parents with strollers, delivery personnel with carts, and individuals with temporary injuries using crutches.
🚼 Mislabeling accessibility features as solely for the disabled can perpetuate discrimination; these features should be recognized as helpful for a broader range of users in various situations.
💡 The script emphasizes that improving accessibility and usability involves three simple yet challenging principles: always consider the user's perspective, needs, and requirements in the design process.
👥 Thinking about the end-user from the beginning leads to happier and more satisfied users, which is beneficial in various contexts such as business, education, or public services.
📧 The speaker, Sergio Luján, provides contact information for further engagement, including an email address and a Twitter handle, encouraging interested individuals to reach out for more information.

Q & A

What are the three factors that make up usability according to the transcript?
-The three factors that make up usability are common sense, simplicity, and good design.
What is the relationship between accessibility and usability?
-Accessibility is closely related to usability as it ensures that a design is inclusive and usable by everyone, including people with disabilities.
Why is it important to consider accessibility in design?
-Considering accessibility in design is important to ensure that all individuals, including those with disabilities, can use and benefit from the product or service without discrimination.
What is the issue with having ramps that are only secondary entrances for wheelchair users?
-The issue is that it implies discrimination and a different treatment for people with disabilities, as it suggests that the main entrance is not for them.
What is the problem with a ramp that has an excessive slope?
-A ramp with an excessive slope can be dangerous and unusable for a person in a wheelchair, as it may lead to accidents or injuries.
Why is it a mistake to label ramps or other accessibility features as only for people with disabilities?
-Labeling ramps or other features as only for people with disabilities can lead to further discrimination and exclusion, as these features can also benefit others in certain situations.
Can ramps be useful for people who are not disabled?
-Yes, ramps can be useful for people who are not disabled, such as parents with strollers, delivery personnel with carts, or individuals with temporary injuries using crutches.
What are some examples of good inclusive design that the speaker mentions in the transcript?
-Examples of good inclusive design mentioned include stairs integrated with ramps, an elegant building in Chicago with well-designed ramps, and public water fountains at two different heights.
What are the three basic advices given for improving accessibility and usability in any design?
-The three basic advices are: 1) Think about the user, 2) Think about the user, and 3) Think about the user, emphasizing the importance of understanding and meeting the user's needs.
How can a designer ensure that their design is inclusive and accessible to all?
-A designer can ensure inclusivity and accessibility by putting themselves in the user's perspective, considering their requirements and needs, and aiming to make the design easy and safe for all users to use.
What are the two ways mentioned in the transcript to contact the speaker for more information?
-The two ways to contact the speaker are through email at sergio lujan wa point es and through Twitter at @sergio lujan mora.

Outlines

00:00

🔄 Usability and Accessibility in Design

The first paragraph discusses the components of usability, which include common sense, simplicity, and good design. It emphasizes the importance of considering these factors to achieve good usability. The concept of accessibility is then introduced, along with related terms like inclusive design, universal design, and design for all. The paragraph uses the example of stairs versus ramps to illustrate the need for accessible design, highlighting the shortcomings of solutions that discriminate or provide unequal treatment to people with disabilities. It advocates for inclusive design that considers everyone's particularities, using examples of well-integrated ramps in various settings. The paragraph also clarifies a common misconception that accessibility features, like ramps, are only for people with disabilities, providing examples of how they can benefit others in different situations.

05:02

🤔 Key Advice for Enhancing Usability and Accessibility

The second paragraph focuses on providing advice to improve the usability and accessibility of any design, be it a webpage, product, or service. The speaker stresses the importance of considering the user's needs and requirements from the outset of the design process. The three basic pieces of advice given are essentially the same: to always think about the user. This approach leads to happy and satisfied users, which in turn can result in continued business success or improved educational outcomes. The speaker concludes by sharing contact information and social media handles for further engagement on the topic.

Mindmap

Keywords

💡Usability

Usability refers to the ease with which a product, such as a website or physical object, can be used by people. In the video, it is broken down into three factors: common sense, simplicity, and good design. Usability is central to the video's theme as it emphasizes the importance of creating products that are easy to use for everyone, contributing to overall user satisfaction.

💡Accessibility

Accessibility is the concept of designing products, services, or environments for use by people with the widest range of capabilities. The video discusses it in the context of inclusivity, highlighting the need for designs that are not only for people with disabilities but are beneficial for all users. Examples from the script include ramps for wheelchair users that are also helpful for mothers with strollers or individuals with injuries.

💡Inclusive Design

Inclusive design, also mentioned as 'design for all,' is the practice of designing products and environments that are usable by as many people as possible, including those with disabilities. The video stresses the importance of this approach over creating partial solutions, advocating for designs that consider everyone's needs without discrimination.

💡Discrimination

Discrimination in the context of the video refers to the unfair treatment of people with disabilities by making them feel different or excluded from the use of certain facilities or services. The script points out that labeling ramps or other aids as 'only for the disabled' can be discriminatory, as these aids can benefit a broader range of users.

💡Ramps

Ramps are a type of architectural feature that provides access for wheelchair users or others with mobility impairments. In the video, ramps are used as an example of accessibility solutions. However, the speaker criticizes ineffective ramp designs, such as those with excessive slopes or those that are poorly integrated into the environment.

💡Simplicity

Simplicity is one of the three components of usability mentioned in the video. It implies that a product should be straightforward and easy to understand and use. Simplicity is related to the video's theme by illustrating how a simple design can enhance usability and, consequently, the user experience.

💡Common Sense

Common sense, as discussed in the video, is the basic level of usability that should be considered in design. It is described as sometimes being the least emphasized of the three factors of usability. Common sense in design means creating products that are intuitive and easy to operate without the need for extensive instructions.

💡Good Design

Good design is the third component of usability and is highlighted in the video as crucial for achieving high usability. It involves creating aesthetically pleasing and functional products that meet the needs of the users. Examples in the script include elegant ramps integrated with stairs, showcasing how good design can improve accessibility.

💡Universal Design

Universal design is another term for inclusive design, which the video discusses as an approach to create environments and products usable by everyone, regardless of their age, ability, or status in life. It is presented as an ideal to strive for in order to avoid creating discriminatory or partial solutions.

💡User-Centered Design

User-centered design is a philosophy that the video emphasizes repeatedly, where the user's needs, wants, and limitations are central to the design process. It is exemplified in the script by the advice to 'think about the user' as the primary step in designing any product or service, ensuring that the final result is usable and satisfying for the end-user.

💡Differential Treatment

Differential treatment in the video refers to the practice of providing different conditions or services for people with disabilities, which can imply a lower standard or separate but unequal treatment. The script criticizes this approach, advocating for inclusive solutions that do not single out any group of users.

Highlights

Usabilidad is composed of three factors: common sense, simplicity, and good design.

Common sense is sometimes the least considered of the usability factors.

Accessibility is associated with concepts like inclusive design, universal design, or design for all.

Examples of lack of accessibility include stairs that are not accessible to people with disabilities.

Ramps are often constructed to address accessibility issues, but they can sometimes lead to discrimination.

Inclusive design aims to create solutions that encompass all individuals and their particularities.

Some ramps are impractical and can be dangerous for wheelchair users, such as those with excessive slopes.

Design solutions should not only be for people with disabilities but should be useful for everyone in certain situations.

Examples given include a mother with a stroller, a delivery person with a cart, and a man with crutches benefiting from ramps.

Accessibility aids should not be exclusively labeled for people with disabilities to avoid discrimination.

The speaker emphasizes the importance of considering the user in the design process to ensure usability and satisfaction.

Three basic advice for improving accessibility and usability is to always think about the user's needs and requirements.

The speaker provides examples of well-integrated ramps in buildings, showcasing good inclusive design.

The speaker mentions that thinking from the user's perspective leads to happy and content users, which is beneficial in various contexts.

The speaker concludes by reminding the audience of the importance of user-centered design for successful outcomes.

The speaker shares contact information and invites the audience to learn more about their work and get in touch.