Türk Telekom eSIM, Apple Watch’ta Neden Çalışmıyor?

Summary

In this video, Recep and Hasan share their frustrations with the challenges of using eSIM support for the Apple Watch in Turkey. They detail their personal experiences with various telecom providers, including Vodafone, Türk Telekom, and Turkcell. After encountering multiple issues and poor customer service, they discuss the difficulties in activating eSIM services for Apple Watches, especially with Türk Telekom, which has inconsistent support. Ultimately, the duo switches to Turkcell, which provides a working solution. The video highlights the struggles faced by consumers with mobile operators and the impact of poor service in Turkey.

Takeaways

• 😀 Apple Watch cellular compatibility in Turkey varies by carrier. Vodafone, Türk Telekom, and Turkcell are mentioned as the main operators supporting e-SIM for Apple Watches.
• 😀 Customers using Vodafone for their Apple Watch cellular features report issues after their commitment ends, with higher charges and poor service support.
• 😀 Türk Telekom's Apple Watch support is problematic. New customers face issues activating e-SIMs, and customer service is unhelpful, often redirecting users between companies.
• 😀 Switching from Vodafone to Türk Telekom led to issues with e-SIM activation for Apple Watches, with several calls and a lack of proper guidance from customer service.
• 😀 After multiple failed attempts with Türk Telekom, the speaker switched to Turkcell, where e-SIM activation was successful, showing the importance of choosing the right operator for Apple Watch support.
• 😀 Turkcell charges an additional fee of 120 TL per month for using the e-SIM on an Apple Watch, on top of standard tariffs, which the speaker finds to be excessive.
• 😀 Some customers report paying around 500 TL for activating e-SIM, with little success, highlighting the difficulties in activating services even when the carrier lists compatibility.
• 😀 The speaker had a poor experience with Vodafone, experiencing network issues and slow internet despite having a large data plan, leading to frustration with the carrier.
• 😀 Apple Watch e-SIM does not require a separate number; it shares the same number as the phone, allowing users to receive calls, messages, and notifications on the watch.
• 😀 Due to the limitations of Vodafone and Türk Telekom in Turkey, the speaker suggests that Turkcell is the most reliable carrier for using e-SIM with Apple Watch in the country.

Q & A

What is the main issue discussed in the video?

The main issue discussed is the challenges of using Apple Watch with e-SIM support in Turkey, particularly the compatibility problems with Vodafone and Türk Telekom, and the difficulties faced by users in activating the e-SIM for the Apple Watch.

What problem did the speaker face when transferring to Türk Telekom?

When the speaker transferred to Türk Telekom, they encountered problems with activating the e-SIM for their Apple Watch. Despite the Apple Watch being compatible on paper, they were unable to activate the service due to technical issues and poor customer service.

What did the customer service representatives tell the speaker about the Apple Watch e-SIM issue?

The customer service representatives from Türk Telekom were either uninformed or unhelpful. One claimed that the speaker's Apple Watch didn't have e-SIM support, and another said the issue was related to the speaker's old Vodafone registration, but none provided a clear solution.

How did the speaker resolve the issue after being passed between Apple and Türk Telekom?

The speaker eventually switched to Turkcell after facing continuous issues with Vodafone and Türk Telekom. Upon transferring, the e-SIM for the Apple Watch was activated successfully.

How much does Türk Telekom charge for the e-SIM service on the Apple Watch?

Türk Telekom charges a monthly fee for the e-SIM service on the Apple Watch, including a 23 TL tax, a 21 TL education fee, and a 70 TL usage fee, totaling approximately 120 TL per month.

Why does the speaker describe Vodafone's service as poor?

The speaker describes Vodafone's service as poor due to the unreliable internet connection, slow speeds, and unhelpful customer service. Despite having a large data allowance, the speaker found Vodafone's network to be ineffective.

How much internet does the Apple Watch use on a monthly basis?

The speaker mentions that the Apple Watch only uses about 30 MB of data per month, despite the high cost of the e-SIM service, which is paid monthly.

What is the significance of the SIM card in the Apple Watch for the speaker?

The SIM card in the Apple Watch is essential for the speaker because it allows the watch to function independently of a phone. The speaker relies on the e-SIM for connectivity and data usage, even though it comes with additional costs.

What advice does the speaker give to viewers who want to use the Apple Watch with e-SIM support in Turkey?

The speaker advises that, based on their experience, Turkcell is currently the only reliable operator that supports e-SIM for the Apple Watch in Turkey. Vodafone and Türk Telekom, as of February 2025, do not provide functional e-SIM support.

Why does the speaker suggest that Vodafone is making losses globally despite making profits in Turkey?

The speaker humorously reflects on the irony of Vodafone making losses globally but continuing to make a profit in Turkey, possibly due to the high costs and lack of effective services that they are able to charge Turkish customers.