Online Shopping: Tips for Seniors

Summary

This webinar tutorial introduces online shopping, highlighting its convenience especially during the pandemic. It covers a general guide on how to navigate and use online stores, with a focus on Amazon and Walmart, including searching for items, adding them to the cart, and checking out. The presentation also addresses concerns about grocery shopping during the pandemic, recommending services like Peapod and Instacart, and discusses Amazon Prime benefits for seniors. The webinar concludes with a Q&A session, providing practical advice for seniors new to online shopping.

Takeaways

• 🛒 Online shopping allows you to purchase a variety of items, including groceries, without leaving home.
• 🔍 Start by finding the online store's website, often through a search engine like Google.
• 📍 Use the search bar or categories on the website to navigate and find specific products.
• 🛍️ Add desired items to your online shopping cart for later checkout.
• 💳 At checkout, enter your credit card information and shipping address.
• 💳 Credit card companies typically offer protection if your information is stolen.
• 📦 Delivery times vary depending on the online store and their shipping capacities.
• 🔄 Always check the return policy before making a purchase.
• 🥦 For grocery shopping, consider services like Peapod and Instacart for delivery.
• 💰 Amazon Prime offers benefits like free two-day shipping, but it comes at a yearly cost, with discounted rates for certain individuals.
• 🥞 Amazon carries a wide range of products, including food, with the exception of fresh groceries, but offers delivery through Whole Foods in select areas.

Q & A

What are some popular online shopping sites mentioned in the webinar?

The popular online shopping sites mentioned include Amazon.com, Target.com, and Walmart.com.

How can you find the website of a store you want to shop from online?

You can use Google or any other search engine to search for the website of the store you wish to shop from.

What should you do once you find the item you want to purchase?

Once you find the item you want, you can place it in your online shopping cart and continue shopping or proceed to checkout once you're done.

What is the general process for completing a purchase online?

After adding items to your cart, click the 'Finish and Pay' button, enter your credit card information and shipping address, and complete the transaction.

What should you check before making a purchase?

Before making a purchase, check the return policy of the online store to understand their process for returns and exchanges.

How does the selection of products differ between Amazon and Walmart?

Amazon offers a broader range of products compared to Walmart, which may be more niche in what they provide.

What are Peapod and Instacart, and how do they relate to online shopping?

Peapod and Instacart are online grocery shopping and delivery services that specialize in bringing food and other grocery items directly to your home.

Does Amazon offer any discounts for seniors or those on Medicare/Medicaid?

Yes, Amazon offers a discounted rate of $5.99 per month for Prime membership to those on Medicare, Medicaid, or EBT.

Does Amazon sell food items?

Amazon sells non-perishable food items like canned or dried goods. For fresh groceries, Amazon offers delivery through Whole Foods in select areas.

What is the advantage of joining Amazon Prime for frequent shoppers?

Amazon Prime offers several benefits including free two-day shipping, access to two free Kindle rentals per month, and access to Amazon Prime streaming for a yearly fee of $129.

How can you contact the Tech Savvy Seniors for further questions or concerns?

You can contact them via email at [email protected] or visit their website at techsavvyseniors.org.