Lean Canvas Intro - Uber example 🚘

Railsware Product Studio
8 Dec 202308:16

Summary

TLDRAnna from Railsware introduces the Lean Canvas, a tool by Ash Maria for startups to analyze business model strengths and weaknesses. The video uses Uber as an example to demonstrate how to fill out the canvas, focusing on problem-solution orientation and customer-centric approach. It covers defining target customers, identifying problems, mapping existing alternatives, creating revenue, and tracking key metrics. The Lean Canvas is adaptable and should be updated with customer feedback to guide startups effectively.

Takeaways

  • 🎨 The Lean Canvas is a tool designed by Ash Maria to help startups analyze their business model's strengths and weaknesses.
  • 🚀 It's particularly useful for startups to mitigate risk and uncertainty in a fast-changing market.
  • 📝 The Lean Canvas is a one-page document with nine boxes, differing from the traditional Business Model Canvas by focusing on problem-solution and customer-centricity.
  • 👥 It emphasizes defining the target customer segment accurately to create a product that meets specific needs.
  • 🤔 The canvas helps to identify and address customer problems, setting it apart from product feature focus.
  • 🆚 It includes an 'Existing Alternatives' section to understand what competitors offer and how the startup's product can differentiate.
  • 💰 Revenue generation is approached by calculating the average value required for the customer to solve their problem.
  • 📢 The canvas highlights the importance of a unique value proposition and creating a high-level concept or 'elevator pitch'.
  • 📊 Key tracking metrics are identified to measure business progress, such as the number of users or money earned.
  • 💼 Costs and revenue streams are balanced to answer critical business questions like break-even points.
  • 🏆 The 'Unfair Advantage' is a unique aspect of the business that competitors cannot easily copy, like Uber's low-cost ride experience.
  • 🔄 The Lean Canvas is dynamic and should be updated as new customer feedback and market data become available.

Q & A

  • What is the purpose of the Lean Canvas tool?

    -The Lean Canvas tool is designed to help startups analyze the strengths and weaknesses of their business model and mitigate the risk and uncertainty associated with product inception.

  • Who designed the Lean Canvas tool?

    -The Lean Canvas tool was designed by Ash Maria.

  • How does the Lean Canvas differ from the traditional Business Model Canvas?

    -The Lean Canvas differs from the Business Model Canvas in its problem-solution oriented approach and focus on the customer. It replaces certain boxes like Key Partners, Key Activities, Key Resources, and Customer Relationships with Problem, Solution, Key Metrics, and Unfair Advantage.

  • What is the recommended order for filling out the Lean Canvas?

    -The recommended order for filling out the Lean Canvas is not obligatory, but it's suggested to start by defining the target customer, then specifying problems, analyzing existing alternatives, determining the product's value proposition, identifying the unique value proposition, outlining the unfair advantage, and finally, considering costs and revenue streams.

  • Why is it important to define the target customer accurately on the Lean Canvas?

    -Defining the target customer accurately helps startups focus their products on resolving their customers' problems and allows for more effective market segmentation and expansion.

  • What should be included in the 'Problem' section of the Lean Canvas?

    -The 'Problem' section should include the customer problems that the product is meant to solve. If there are several customer segments with different problems, separate canvases for each segment can be made.

  • How should the 'Existing Alternatives' section be filled out?

    -The 'Existing Alternatives' section should list the closest competitors that are already solving the specified problems. It should be split according to different user segments.

  • What is the significance of the 'Unique Value Proposition' in the Lean Canvas?

    -The 'Unique Value Proposition' is central to the Lean Canvas as it describes the uniqueness of the product and its key difference from existing alternatives, aiming to attract customers' attention.

  • How does the 'Unfair Advantage' section contribute to the Lean Canvas?

    -The 'Unfair Advantage' section denotes a special aspect of the idea that competitors cannot copy or obtain, which can include a good reputation, exclusive access to data, personal authority, community, or any other unique advantage.

  • Why is it necessary to update the Lean Canvas as a startup evolves?

    -It is necessary to update the Lean Canvas as a startup evolves because it allows the business to adjust its strategy based on new feedback, market changes, and evolving hypotheses, ensuring that the business model remains aligned with reality.

  • What was Uber's unfair advantage when it was founded according to the script?

    -Uber's unfair advantage when it was founded was the experience of offering low-price rides at the push of a button.

Outlines

00:00

🚀 Introduction to Lean Canvas

Anna from Railsware introduces the Lean Canvas, a tool designed by Ash Maria to assist startups in analyzing their business model's strengths and weaknesses. The tool is particularly useful for startups looking to mitigate risk and uncertainty in product inception. The Lean Canvas is a one-page document with nine boxes, differing from the traditional Business Model Canvas by focusing on problem-solution and customer-centric approaches. It replaces certain elements like Key Partners and Key Activities with Problem/Solution, Key Metrics, and Unfair Advantage. The script uses Uber as an example to demonstrate how to fill out the canvas, starting with defining the target customer and moving through identifying problems, existing alternatives, and creating a unique value proposition.

05:02

📈 Filling Out the Lean Canvas

The second paragraph delves into the specifics of filling out the Lean Canvas, emphasizing the importance of defining target customers and their problems. It discusses how to segment customers and identify early adopters, as well as how to list problems and existing alternatives. The paragraph explains the concept of unique value proposition and how it should be central to the canvas. It also touches on the importance of communication channels, key metrics for business progress, cost structure, and revenue streams. The不公平优势, or unfair advantage, is highlighted as a unique aspect of the business that competitors cannot easily copy. The script concludes with a reminder that the Lean Canvas is a living document that should be updated as new feedback is received.

Mindmap

Keywords

💡Lean Canvas

Lean Canvas is a strategic management tool designed specifically for startups to help them analyze their business model's strengths and weaknesses. It is a simplified version of the Business Model Canvas, focusing on problem-solution fit and customer-centricity. In the video, Lean Canvas is used as a framework to guide the discussion on how startups can validate their ideas before investing significant time and resources.

💡Ash Maria

Ash Maria is credited with designing the Lean Canvas tool. Although not much detail is given about Ash Maria in the script, their contribution to the entrepreneurial ecosystem is significant as the creator of a tool that aids in the early stages of business development.

💡Business Model Canvas

The Business Model Canvas is a strategic template for developing new or documenting existing business models. It consists of nine building blocks that describe the key elements of a business model. In the video, it is mentioned as the origin of Lean Canvas but is noted to be more applicable to established businesses rather than startups.

💡Problem-Solution Oriented Approach

A problem-solution oriented approach is a method of developing products or services that focus on addressing specific customer problems. This approach is central to the Lean Canvas methodology. The video emphasizes that Lean Canvas differs from the Business Model Canvas by focusing on solving customers' problems rather than just listing product features.

💡Customer Segments

Customer segments refer to the different groups of customers that a business targets with its products or services. The video script advises startups to define their target customers as accurately as possible, using Uber as an example by differentiating between passengers and drivers, and further细分 by demographics and usage.

💡Value Proposition

A value proposition is a promise of value to be delivered through a product or service. It explains why a customer should buy a product or use a service. In the context of the video, Uber's value proposition is highlighted as not just speed and low price but also a comprehensive package of services that provide safety and convenience.

💡Unfair Advantage

Unfair Advantage refers to a unique attribute or resource that gives a business a significant edge over its competitors. The video mentions that Uber's unfair advantage was its application that provided low-cost rides at the push of a button, which competitors could not easily replicate.

💡Key Metrics

Key metrics are the quantifiable measures used to track the performance of a business. The video suggests defining key tracking metrics to measure the progress of a startup, such as the number of users, money earned, and referred users, which are used to assess the success of the business model.

💡Cost Structure

Cost structure refers to the way in which a company's costs are distributed. In the video, it is mentioned that startups should identify both fixed and variable costs, such as office rent, hardware, recruitment, and marketing research, to understand the financial implications of their business model.

💡Revenue Streams

Revenue streams are the different sources through which a company generates income. The video discusses the importance of balancing the cost structure with revenue streams to answer questions about customer acquisition and break-even points, which are critical for the financial success of a startup.

💡Target Audience

Target audience refers to the specific group of people a business aims to reach with its marketing efforts. The video script mentions that Uber uses PR, word of mouth, and user referrals as communication channels to reach its target audience, emphasizing the importance of understanding who your customers are and how to communicate with them effectively.

Highlights

Ling canvas is a tool designed to help startups analyze the strengths and weaknesses of their business model.

Ling canvas practices on the Uber example to work out business activities.

A good business plan requires a massive amount of work, but Ling canvas can help refine an idea before investing time and effort.

Ling canvas allows startup Founders to mitigate risk and uncertainty associated with product inception.

The Ling canvas is a one-page document consisting of nine boxes to be filled in.

Ling canvas originates from Alex Osterwald's business model canvas but is adapted for startups.

The key difference from the business model canvas is its problem-solution oriented approach and focus on the customer.

Four business model canvas boxes are replaced with problem, solution, key metrics, and unfair advantage.

Ling canvas helps Founders focus their products on resolving customer problems.

It is recommended to fill in the Ling canvas in a specific order, but it's not obligatory.

Defining the target customer is the first step in filling out the Ling canvas.

The customer segment should be as accurate as possible to effectively address their needs.

In the problem box, specify the customer problems that the product is meant to solve.

The existing alternatives section should list the closest competitors solving the specified problems.

Revenue generation should be based on the average value required for the customer to solve the problem.

Cooperation with target customers helps to learn their needs and offer suitable solutions.

The unique value proposition should be a brief message to attract customer attention.

Communication channels to reach the target audience should be specified.

Key tracking metrics are essential to measure the progress of the business.

Cost structure includes fixed and variable costs such as office rent, hardware, recruitment, and market research.

Revenue streams help answer questions about customer numbers needed to pay off investments and break-even points.

Unfair advantage denotes a special aspect of the idea that competitors cannot copy or obtain.

The Ling canvas should be adjusted as new feedback is received and during the testing of various hypotheses.

Transcripts

play00:00

[Music]

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hi this is Anna at railsware today we

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will have a look at the Ling canvas a

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tool designed by Ash Maria to help

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startups analyze the strengths and

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weaknesses of their business model and

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also we will practice using Lan canvas

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on the Uber

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example to work out your business

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activities you need a business plan a

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good business plan requires a massive

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amount of work but how can you rify your

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idea before investing so much time and

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effort link canvas can help you with

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that you need a link canvas if you want

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to create a product that will be in

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demand in the fast changing Market this

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tool allows startup Founders to mitigate

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the risk and uncertainty associated with

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the product

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Inception the link canvas is a onepage

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document consisting of nine boxes to be

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filled in it originates from Alex Oster

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wald's business model canvas initially

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the last one was designed for

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wellestablished businesses and not

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really applicable to startups that's

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where link canvas comes in its key

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difference from the business model

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canvas is its problem solution oriented

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approach and focus on the customer to

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address this the four business model

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canvis boxes namely key Partners Key

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activities key resources and customer

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relationships were replaced with problem

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solution key metrics and a fair

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Advantage

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respectively that helps Founders Focus

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their products on resolving their

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customers problems instead of specific

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features of the product in practice it

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doesn't take a huge amount of time to

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fill in the Lan canvas we recommend you

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to stick to the following order but it's

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not obligatory and you're free to choose

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the way you feel comfortable with let's

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do this together through the example of

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the world known peer-to-peer right

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sharing app Uber back when it was

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getting off the

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ground we should start by defining the

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Target customer many startup Founders

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suffer from a common misconception

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called everybody needs my product narrow

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down the customer segment as accurately

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as possible you'll be able to expand it

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later on if you Blossom out Uber offers

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its service to passengers and drivers

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the passenger segment can beplate

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narrower by demographics type of usage

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and socioeconomic

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characteristics drivers also divide into

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users who opt for Uber as a full-time

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job solution and those who leverage it

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in addition to their main job it's best

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to Mark each segment in different colors

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your convenience

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in the early adapter section you can

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specify the actual people who will be

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the first to use the raw product and

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provide

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feedback these may include first

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customers developers friends and even

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you the startup

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founder in the problem box we refer to

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customer problems that your product is

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meant to solve if you have several

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customer segments with different

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problems you may make separate canvases

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for each of them here we have specified

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problems for passengers and drivers

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separately therefore we've got such

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problems as expensive taxi service

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avability of cabs long waiting time

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during the rush hours Advanced booking

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is often required and lack of driver

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profile for

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passengers drivers need extra income a

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part-time job opportunity and awareness

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of who they are going to

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drive in the existing alternative

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section you should place your closest

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competitors that are already solving the

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specified problems with split the Uber

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existing Alternatives according to

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different user segments so passengers

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can opt for public transport a taxi

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service or ride with a friend and

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drivers are limited to taxi service and

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other full or part-time jobs to get

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income the products you are going to

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create must bring

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Revenue usually entrepreneurs use the

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cost-based approach where you need to

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calculate costs and add a

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margin however we recommend you to rely

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on the average value required for the

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customer to solve the problem for

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example overt takes around 25% of the

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pay for each

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ride all problems you specified in the

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neighbor in box should be matched by the

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relevant Solutions explain what

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experience the customers are meant to

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have Uber offers a cheaper ride

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opportunity wide car Network fast pickup

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brute tracking as well as drivers and

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passengers ratings to solve the Manion

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problems cooperation with your target

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customers will allow you to learn their

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needs and offer the most suitable

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solution it's no accident that the

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unique value proposition box takes the

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central part of the link canvas the

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unique value proposition is a brief

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message which is meant to attract

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customers attention you need to describe

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the uniqueness of your product and show

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its key difference from the existing

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Alternatives Uber attracts customers not

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only with its speed and low price but

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also a package of services in one app

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which allows you to find a safe R 24/7

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365 drivers in turn opt for Uber as they

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can work on their own schedule manage

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their revenue navigate the root through

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the app and forget about taxi license

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issues in the lower part of the unique

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value proposition box there is a place

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for creating a high level concept A

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short and easy to understand statement

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about your product it's a kind of

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elevator pitch you will use when

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addressing your product as an example

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Uber is like Tech

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but cheaper safer and more

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flexible even the most groundbreaking

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product on the market can fail if the

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customers are not aware of it specify

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communication channels to reach out to

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your target audience in our canvas Iber

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relies on PR word of mouth and user

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referrals Define key tracking metrics to

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measure the progress of your business

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initially you can deal with one key

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metric like minimum success criteria

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meing the outcome that can be teamed to

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success later on you can expand your

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link canvas with other vital

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metrics as for Uber they factor in the

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number of users and rights money earned

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and referred

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users the fixed and variable costs find

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their place in the cost structure box

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these may include cost for the office

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ront Hardware recruitment market

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research

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Etc it's enough to narrow your time

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window to a particular Milestone like a

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product release or achieving the first

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one 100

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customers once your cost structure box

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is filled in you can balance it with

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revenue streams and get answers to such

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questions as how many customers do I

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need to pay off the Investments where is

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the break even point and others related

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to the winning

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outcome in our example let's focus on

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costs for product development

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infrastructure and support as well as

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the marketing expenses and

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salaries the last step in the link

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canvas is your own Fair advantage

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this term denotes a special thing about

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your idea that your competitors are not

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able to copy or obtain in any possible

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way unfair Advantage may include a good

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reputation exclusive access to some data

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personal Authority Community or any

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other unique Advantage it's not

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necessary to sck out your competitive

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Advantage right now you can fill in this

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box later when some other things have

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started to go in your favor when Uber

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was founded its unfair Advantage was the

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experience the application off off low

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price rides at the push of the

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bottom that's it remember that your link

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canvas can and needs to be changed once

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you get new feedback from your customers

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while you in a startup mode you're still

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testing various hyp offices some get

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confirmed some don't but make sure you

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adjust your link canvas according to the

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facts and not how you wish things

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were this was the introduction to the

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Lan cannabis model from railsware if

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you're interested in the content like

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this press Thumbs Up And subscribe for

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the railsware YouTube channel thank you

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very much for being here with me and

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have a wonderful

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day

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Lean CanvasBusiness ModelStartup ToolMarket AnalysisProduct StrategyCustomer FocusRevenue StreamsCompetitive EdgeUber ExampleInnovation
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