Novità della norma UNI EN ISO 19011:2018 Capitolo 0 Lezione 1

Summary

In July 2018, the updated international standard ISO 19011 was published, alongside its European (EN ISO 19011) and Italian (UNI EN ISO 19011) versions. This standard, dedicated to management system audits, introduces significant changes including the high-level structure common to all system standards, emphasizing risk assessment and integration. The revisions reflect a broader shift within the ISO, updating various management system standards like ISO 9001 and ISO 14001, and enhancing the audit process through a consistent, unified approach.

Takeaways

• 📜 The new version of the international standard ISO 19011 was published in July 2018, alongside its European version EN ISO 19011 and Italian version UNI EN ISO 19011.
• 🌐 ISO 19011 is dedicated to first and second-party audits, which occur within an organization or are commissioned by an organization for suppliers or other interested parties.
• 📈 The standard also contains valid requirements for third-party audits, typically aimed at the certification of management systems, with additional and complementary requirements found in the UNI CEI EN ISO/IEC 17020-1:2015 standard.
• 🔄 The revision of UNI EN ISO 19011 comes amid significant changes within the ISO, affecting all system standards, including ISO 9001 for quality management, ISO 14001 for environmental management, and ISO 45001 for occupational health and safety management, among others.
• 🏗️ The main novelty introduced by ISO in the latest versions of management system standards is the high-level structure, which is common to all system standards and consists of ten main sections.
• 🔢 All updated standards are composed of the same ten chapters, with each chapter potentially containing additional specific requirements related to their fields of application.
• 🔄 The high-level structure allows for easy integration of all systems within an organization, thanks to a common terminology, text, definitions, titles, and sequence.
• 📈 The concept of risk has been given greater importance symmetrically in all system standards, facilitating the integration of multiple management systems and the conduct of audits.
• 🔍 Two major new requirements have been introduced that were not present in previous versions of the system standards: one in Chapter 4 titled 'Context of the Organization', and another in Chapter 6 'Planning' regarding the evaluation of risks and opportunities.

Q & A

When was the new version of ISO 19011 published?

The new version of ISO 19011 was published in July 2018.

What is the European version of ISO 19011?

The European version of ISO 19011 is EN ISO 19011.

What is the Italian version of ISO 19011 referred to in the script?

The Italian version of ISO 19011 is referred to as UNI EN ISO 19011.

What type of audits is ISO 19011 dedicated to?

ISO 19011 is dedicated to first and second-party audits, which occur within an organization or are commissioned by an organization for suppliers or other interested parties.

What are the additional and complementary requirements for third-party audits mentioned in the script?

For third-party audits, which are generally aimed at the certification of a management system, there are additional and complementary requirements found in the UNI CEI EN ISO/IEC 17020-1:2015 standard.

What is the high-level structure mentioned in the script and how does it affect the conduct of audits?

The high-level structure is a common framework for all system standards that includes a structure divided into ten main sections. This structure facilitates the integration of various management systems within an organization by providing a common terminology, text, definitions, titles, and sequence.

What are the ten main chapters of the high-level structure?

The ten main chapters are: Chapter 1 - Purpose and scope of application; Chapter 2 - Normative references; Chapter 3 - Terms and definitions; Chapter 4 - Context of the organization; Chapter 5 - Leadership; Chapter 6 - Planning; Chapter 7 - Support; Chapter 8 - Operational activities; Chapter 9 - Performance evaluation; and Chapter 10 - Improvement.

How does the high-level structure benefit the integration of management systems within an organization?

The high-level structure benefits the integration of management systems by providing a common language, text, definitions, titles, and sequence across all system standards. This commonality makes it easier to integrate multiple management systems and conduct audits within the organization.

What are the two major novelties introduced by ISO in the latest versions of management system standards?

The two major novelties are the introduction of a new Chapter 4 titled 'Context of the organization' and a new requirement within Chapter 6 on 'Risk and opportunity assessment'.

How has the concept of risk been emphasized in the latest versions of ISO standards?

The concept of risk has been given greater importance in a symmetrical manner across all system standards, which has been reflected in the integration of risk assessment as a requirement in the planning phase of audits.

Which ISO standards have been updated in recent years, as mentioned in the script?

In recent years, ISO has updated several standards, including ISO 9001 for quality management systems, ISO 14001 for environmental management systems, and ISO 45001 for occupational health and safety management systems.