Recomendaciones para la selección de proveedores

Summary

This video provides valuable insights into the process of selecting suppliers for logistics, especially in the post-pandemic world. It emphasizes the importance of thorough supplier research, categorizing suppliers, and understanding their strengths and weaknesses. Building strong, multi-level relationships with suppliers, including commercial, operational, and administrative contacts, is key for smooth operations. The video stresses understanding a supplier’s infrastructure, capacity, and the need for clear communication regarding operational details. By developing strategic, long-term partnerships, businesses can optimize their logistics operations, mitigate risks, and improve overall efficiency.

Takeaways

• 😀 Conduct thorough research to identify available suppliers in the market, no matter their level of management.
• 😀 Categorize suppliers based on their strengths, weaknesses, and opportunities for improvement to optimize operations.
• 😀 Always have a backup plan in case your preferred suppliers are unavailable, ensuring continuity in operations.
• 😀 Establish strong communication with suppliers beyond just the commercial aspect, treating them as strategic partners.
• 😀 Maintain clear communication channels with various roles (commercial, operational, accounting, administrative) to resolve issues swiftly.
• 😀 Understand your supplier’s capabilities and do not exceed their capacity to ensure the success of your operations.
• 😀 Verify the supplier’s infrastructure, such as storage conditions (e.g., refrigerated storage for perishable goods), to align with your product needs.
• 😀 Make sure to have a clear understanding of the supplier’s schedule, including delivery and dispatch times, to avoid any disruptions.
• 😀 Take time to understand the specific needs of your supplier and align them with your operational goals to ensure efficiency.
• 😀 Building and maintaining strong relationships with your suppliers is crucial for the long-term success of your logistics operations.

Q & A

Why is it important to conduct thorough research when selecting suppliers?

Conducting thorough research ensures that you have a clear understanding of all available suppliers in the market. This helps you make informed decisions and establish better communication, leading to more effective and efficient business operations.

What is the purpose of categorizing suppliers after identifying them?

Categorizing suppliers allows businesses to assess each supplier's strengths and weaknesses. This helps in selecting the right supplier for the right task, and it enables the creation of action plans for improving or addressing weaker suppliers.

Why is it necessary to have multiple points of contact with suppliers?

Having multiple points of contact—commercial, operational, accounting, and administrative—ensures quick resolution of any issues that arise. This helps avoid delays and improves the efficiency of your logistics operations.

What are the risks of not understanding your supplier's operational capacity?

Not understanding your supplier's operational capacity can lead to overburdening them, which could result in inefficiencies, delays, and errors in execution. It's important to know what they can handle to avoid compromising the quality of service.

How does understanding a supplier's infrastructure contribute to better operations?

Understanding a supplier's infrastructure, such as storage facilities and equipment, ensures that they can handle your products properly. For example, if you're dealing with temperature-sensitive items, knowing if they have refrigerated storage is crucial for ensuring product quality.

Why should you ensure that suppliers meet your specific requirements?

Ensuring that suppliers meet your specific requirements is essential for maintaining operational efficiency. When a supplier understands and is capable of meeting your needs, it minimizes risks and ensures that services are delivered correctly.

What does it mean to have a clear understanding of a supplier's operational hours?

Understanding a supplier's operational hours, such as when they open, close, and the days they operate, is important for ensuring timely deliveries and avoiding delays in your own logistics chain.

How does effective communication with your supplier impact business operations?

Effective communication with suppliers ensures that any issues are resolved quickly, preventing delays and mistakes. This contributes to smoother operations and a stronger business relationship.

Why should businesses consider the knowledge and specialization of a supplier's personnel?

The knowledge and specialization of a supplier's personnel are crucial, especially when handling specialized products. Well-trained personnel ensure that the right processes are followed, minimizing the risk of errors and inefficiencies.

What is the benefit of categorizing suppliers into 'good' and 'bad' categories?

Categorizing suppliers into 'good' and 'bad' categories helps prioritize suppliers who consistently deliver quality services and products. It also highlights areas where improvement is needed, enabling businesses to address weaknesses or make contingency plans for backup suppliers.