Kevin Hale - Startup Pricing 101

Y Combinator
6 Sept 201919:32

Summary

TLDREl guion trata sobre los fundamentos de la fijación de precios, especialmente para startups y productos innovadores. Se discuten las dificultades en la定价ción, técnicas para optimizar precios y estrategias para atraer a los primeros adoptadores. Se enfatiza la importancia de entender el valor percibido y la relación entre costos, precio y valor, y se aconseja aumentar los precios gradualmente hasta perder el 20% de las ventas para encontrar el punto óptimo.

Takeaways

  • 📈 La optimización de precios es un aspecto crítico para el crecimiento de una empresa, y aunque a menudo es descuidado, ofrece un gran retorno en la inversión de esfuerzos.
  • 💡 El concepto de 'termómetro de precios' ayuda a entender la relación entre el costo, el precio y el valor, y cómo estas interacciones afectan el crecimiento de la empresa.
  • 🔄 Existen dos enfoques principales para establecer precios: basado en el costo (costo más) y basado en el valor. El segundo es recomendado para startups, pero puede ser difícil de implementar correctamente.
  • 🚫 Los errores comunes en la fijación de precios incluyen la subestimación del costo, la falta de comprensión del valor percibido por el cliente y el enfoque en el grupo de clientes incorrecto.
  • 💰 Los startups tienden a subestimar sus costos y no comprenden completamente el valor que ofrecen, lo que resulta en una fijación de precios demasiado baja.
  • 🛍️ Los clientes tempranos, que son los primeros en adoptar un producto, no son sensibles al precio y buscan beneficios sobre todo; por lo tanto, no debes subestimar el valor de tu producto para ellos.
  • 📉 La falta de comprensión del valor puede llevar a una fijación de precios incorrecta, ya que no se puede convencer al cliente de que el producto vale lo que se está pidiendo.
  • 📈 La estrategia de adquisición se ve afectada por la fijación de precios; un precio incorrecto puede conducir a una estrategia de adquisición inadecuada o a un desperdicio de dinero.
  • 📊 La optimización de precios implica probar diferentes precios y observar su efecto en las tasas de conversión, el volumen de ventas y los ingresos generados.
  • 🚀 Al establecer precios, es importante asegurarse de que el valor percibido por el cliente sea al menos 10 veces el precio, para aumentar la probabilidad de compra.
  • 📉 Si los precios son demasiado bajos, pueden generar dudas en los clientes sobre la calidad o la confiabilidad del producto, lo que puede ralentizar el crecimiento.
  • 📈 Al aumentar los precios en un 5% y observar la caída en el número de ventas, se puede determinar el punto óptimo de equilibrio entre precio y volumen de ventas.

Q & A

  • ¿Por qué es el precio un tema de gran interés en startups y por qué es difícil establecerlo?

    -El precio es un tema de gran interés en startups porque afecta directamente a la estrategia de adquisición y monetización. Es difícil porque implica entender los costos, el valor percibido por el cliente y cómo estos factores interaccionan para impulsar el crecimiento de la empresa.

  • ¿Qué es el 'termómetro de precios' y cómo ayuda a entender los problemas de定价?

    -El 'termómetro de precios' es un concepto que ayuda a visualizar la relación entre el costo, el precio y el valor. Ayuda a comprender cómo estos factores afectan el crecimiento y a identificar los errores comunes en la estrategia de precios.

  • ¿Cuáles son las dos formas principales de establecer el precio de un producto o servicio?

    -Las dos formas principales de establecer el precio son 'costo más', donde el precio se basa en los costos de producción y se añade un margen de beneficio, y 'precio basado en el valor', donde el precio se establece en función del valor que el cliente percibe en el producto o servicio.

  • ¿Por qué muchas startups cometen el error de poner un precio demasiado bajo a sus productos?

    -Muchas startups subestiman sus costos y no comprenden el valor que ofrecen a los clientes. Esto lleva a una falta de margen y a la dificultad de convencer a los clientes de que el valor propuesto justifica un precio más alto.

  • ¿Cómo afecta el precio en la estrategia de adquisición de clientes y por qué es importante entender esto?

    -El precio直接影响 la estrategia de adquisición porque determina qué tipos de clientes se pueden atraer y retener. Es importante entender esto para evitar malas posiciones estratégicas o gastar demasiado dinero en la adquisición de clientes que no resultan rentables.

  • ¿Qué es un 'pricing trick sprinkle' y cómo se utiliza en la optimización de precios?

    -Un 'pricing trick sprinkle' es una técnica o truco de定价 que se utiliza para mejorar la optimización de precios. Se refiere a estrategias sencillas pero efectivas que se pueden aplicar para solucionar problemas específicos en la定价.

  • ¿Cuál es la relación entre el esfuerzo invertido en la monetización y el impacto en el negocio según la encuesta de más de 500 compañías SaaS?

    -Según la encuesta, invertir un 1% de esfuerzo adicional en la monetización puede generar un retorno del 3.32% en el negocio, lo que muestra que la optimización de precios es una de las estrategias más efectivas para el crecimiento.

  • ¿Por qué es importante no subestimar el valor de los productos para los 'early adopters' y cómo afecta esto a la percepción de riesgo?

    -Los 'early adopters' buscan beneficios y no son sensibles al precio. Subestimar el valor de los productos puede hacer que parezca que hay un riesgo de reputación, lo que lleva a cuestiones como '¿por qué es demasiado bueno para ser verdad?', lo que puede disuadir a los clientes de adoptar el producto.

  • ¿Cómo se puede utilizar una tabla simple para optimizar los precios y qué datos se deben considerar?

    -Para optimizar los precios, se puede utilizar una tabla con columnas para los diferentes puntos de precio, las tasas de conversión resultantes, el volumen de ventas y los ingresos generados. Esto permite comparar fácilmente los efectos de diferentes precios y elegir el que ofrece el mejor equilibrio entre ingresos y volumen de ventas.

  • ¿Qué es la 'zona de peligro' en términos de定价 y por qué es importante identificarla?

    -La 'zona de peligro' se refiere a un rango de precios en el que los costos de adquisición son demasiado altos en comparación con los ingresos generados, lo que lleva a una sostenibilidad insostenible para la empresa. Es importante identificarla para ajustar el precio o reducir los costos de adquisición y asegurar la viabilidad a largo plazo.

  • ¿Cuál es la 'regla de 10-5-20' en定价 y cómo se aplica?

    -La 'regla de 10-5-20' sugiere establecer un precio que sea 10 veces el valor percibido por el cliente, comenzar a aumentar los precios en un 5% y continuar aumentándolos hasta que se pierdan el 20% de las ventas. Esto ayuda a encontrar el punto óptimo de precio que equilibra la aceptación del mercado y la rentabilidad.

Outlines

00:00

💡 Fundamentos de Precios para Startups

Esta sección cubre los conceptos básicos de la fijación de precios, destacando su importancia y dificultad particular para las startups. Se discute la relevancia de entender la relación entre costos, precio y valor, y cómo estos factores influyen en el crecimiento empresarial. Se mencionan estrategias de optimización de precios y se desentraña el proceso, proporcionando consejos prácticos para abordar desafíos de定价问题. Además, se enfatiza la importancia de la monetización y cómo la optimización de precios puede tener un impacto significativo en el negocio, a menudo más del que la adquisición o la retención de clientes.

05:01

🚫 Errores Comunes en la Fijación de Precios

Se identifican cuatro errores frecuentes que cometen las startups al fijar precios: la subestimación de costos, la falta de comprensión del valor percibido por el cliente, la incapacidad para convencer a los clientes de dicho valor y el enfoque en el grupo de clientes incorrecto. Se argumenta que los productos innovadores suelen ser subestimados en el mercado, lo que resulta en márgenes insuficientes y una falta de reconocimiento del valor que ofrecen. Además, se destaca la importancia de comprender a los tempranos adoptadores y cómo su enfoque en los beneficios y no en el precio los hace no sensibles a la fijación de precios.

10:02

📊 Optimización de Precios y Análisis de Ventas

En esta sección, se aborda el proceso de optimización de precios, utilizando una tabla sencilla para evaluar diferentes puntos de precio y sus efectos en la tasa de conversión y el volumen de ventas. Se sugiere que las empresas deban tener en claro cuántos clientes necesitan para alcanzar objetivos de ventas anuales y cómo esto se ve afectado por el precio de sus productos. Se introduce el concepto de 'zona de peligro' para aquellos productos que tienen un ciclo de ventas largo y un precio no suficientemente alto como para justificar los costos de adquisición, y se enfatiza la necesidad de moverse fuera de esta zona mediante el aumento del valor percibido del producto o el ajuste de los precios.

15:03

💰 Estrategias de Precios para el Crecimiento Empresarial

El último párrafo enfatiza la importancia de la fijación de precios en el crecimiento de una empresa y proporciona reglas generales para establecer y ajustar precios. Se sugiere que los precios deben reflejar un valor 10 veces mayor que el precio de mercado y que sea fácilmente comprensible para el cliente. Se recomienda comenzar con un precio base y aumentarlo en un 5% hasta que se pierdan aproximadamente el 20% de las ventas potenciales, lo que indica que se ha alcanzado un equilibrio adecuado. Además, se aboga por la simplicidad en el proceso de optimización de precios y la necesidad de entender las variables involucradas, como los costos y el valor percibido, para poder comunicar efectivamente la propuesta de valor a los clientes.

Mindmap

Keywords

💡Precio

El precio es el término central del video, refiriéndose al valor monetario que se le asigna a un producto o servicio. Es fundamental para entender cómo las empresas establecen su estrategia de monetización y cómo afecta a la adquisición de clientes y la rentabilidad. En el video, se discute cómo el precio puede ser un factor de decisión crítico para los clientes y cómo las startups a menudo lo establecen de manera arbitraria, lo que puede resultar en bajos márgenes o una mala estrategia de adquisición.

💡Margen

El margen es la diferencia entre el precio de venta y el costo de producción de un producto. Es un indicador clave de la rentabilidad y se menciona en el video como el incentivo para vender. Cuanto mayor sea el margen, más se motiva a la empresa a promover y vender su producto, lo que a su vez puede influir en la estrategia de precios y en la percepción de valor por parte del cliente.

💡Valor

Valor es el concepto que se utiliza para medir la utilidad o la importancia que un cliente le da a un producto o servicio. En el video, se enfatiza la importancia de entender el valor percibido por el cliente y cómo esto puede ser mayor que el precio, creando un incentivo para la compra. La relación entre precio y valor es crucial para la optimización de precios y la estrategia de ventas.

💡Costeo

Costeo se refiere a la metodología de establecer el precio de un producto basándose en los costos de producción más un margen de beneficio. Es uno de los dos enfoques mencionados en el video para determinar el precio de un producto, el otro siendo el precio basado en el valor. El costeo es común en startups, pero el video sugiere que el precio basado en el valor puede ser más efectivo.

💡Optimización de precios

La optimización de precios es el proceso de ajustar los precios de un producto o servicio para maximizar las ganancias. En el video, se explica cómo realizar la optimización de precios mediante la prueba de diferentes precios y el análisis de su impacto en la tasa de conversión y el volumen de ventas, con el objetivo de encontrar el equilibrio ideal entre precio y volumen de ventas.

💡Estrategia de adquisición

La estrategia de adquisición se refiere a los métodos y tácticas que una empresa utiliza para atraer y obtener nuevos clientes. El video destaca cómo el precio puede influir en esta estrategia, ya que un precio incorrecto puede llevar a una mala posición en el mercado o a un gasto excesivo en la adquisición de clientes que no resultan rentables.

💡Clientes pioneros

Los clientes pioneros son aquellos que adoptan un producto o servicio temprano en su ciclo de vida. En el video, se argumenta que las startups deben enfocarse en estos clientes, quienes valoran más los beneficios que el precio y están dispuestos a asumir más riesgos para obtener una ventaja competitiva. Comprender quiénes son y cómo interactúan con el precio es clave para una estrategia de precios efectiva.

💡Innovación

La innovación es la creación de productos o servicios nuevos o significativamente mejorados. En el contexto del video, la innovación a menudo conlleva productos que requieren un cambio en los patrones de comportamiento de los usuarios, lo que puede ser un desafío para la adquisición de clientes debido a la resistencia al cambio y la necesidad de confianza en la solución innovadora.

💡Segmentación de mercado

La segmentación de mercado es la práctica de dividir un mercado en grupos de clientes con características similares. El video menciona el desafío de precios para diferentes segmentos, como las PYMES, y cómo la segmentación puede influir en la estrategia de precios y en la percepción de valor por parte de los clientes.

💡Regla de oro

La regla de oro mencionada en el video, '10x el precio', sugiere que el valor percibido por el cliente debe ser al menos diez veces mayor que el precio del producto. Esta regla actúa como un principio para establecer precios que reflejen el valor real del producto y motiven a los clientes a realizar una compra, asegurando al mismo tiempo una rentabilidad adecuada para la empresa.

Highlights

Pricing is a fundamental aspect of business strategy, especially for startups and innovative products.

The talk addresses the common challenges startups face with pricing and aims to demystify the process.

Pricing is particularly difficult for startups due to the unique nature of their products and markets.

The concept of the 'pricing thermometer' is introduced to understand the relationship between cost, price, and value.

The importance of price optimization for growth is highlighted, noting its often neglected status.

A survey of over 500 SaaS companies reveals the significant impact of pricing on business growth.

The '10x rule' is suggested for setting prices, where the perceived value should be ten times the cost.

Startups often make the mistake of undervaluing their products, leading to insufficient margins.

The importance of understanding customer segments, such as SMBs, and their impact on pricing strategy is discussed.

Pricing strategies can affect a company's acquisition strategy and its efficiency.

Early adopters are identified as the primary target for startups and their distinct characteristics in relation to pricing.

The concept of 'danger zones' in pricing is introduced, indicating unsustainable acquisition costs.

A simple table method for price optimization is recommended over complex graphs or models.

The importance of raising prices incrementally and gauging customer response is emphasized.

A practical approach to understanding the potential of reaching a billion-dollar valuation through pricing is discussed.

The 'Garbage Zone' in pricing is identified, where the sales cycle is too long relative to the price charged.

The impact of pricing on the sales process, from self-serve to enterprise-level sales, is outlined.

The talk concludes with actionable advice on pricing, including understanding costs, value, and customer segments.

The audience is encouraged to approach pricing with confidence and to not be afraid of making adjustments.

Transcripts

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this was a highly requested talk from

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last year or lots of people had

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questions about pricing or really

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confused it's actually was well

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requested both at YC itself that's a

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very very popular workshop that we run

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and so we're gonna go over a lot of

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basic fundamentals for pricing that

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hopefully will just help you understand

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how to approach your pricing and

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monetization from first principles and

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then you help you help yourselves same

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thing with the landing page lock so

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we're gonna go over first principles for

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pricing we're gonna go over why is

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pricing particularly hard for startups

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for people making innovative products

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and new markets like why is it extra

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difficult how do you do price

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optimisation like how do you actually do

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it what does that actually look like and

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just kind of demystify that whole

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process when we look at the challenges

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of pricing you start recognizing why

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certain types of customer segments that

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you're going after are difficult like

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SMB and we'll talk a little bit about

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that we're gonna talk about how pricing

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affects your acquisition strategy it

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changes what you can do and what you

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cannot do and it's extremely important

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because a lot of companies get caught up

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doing the wrong position strategy or

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wasting too much money use the price is

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incorrect and then I'm gonna give you

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some rules of thumbs some pricing tricks

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just to help make it a lot easier when

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you're encountering different pricing

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problems I call them pricing trick

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sprinkles okay there are three lovers

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you can pull to improve growth so in the

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last talk I talked about conversion rate

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and churn but monetization is actually

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the Big Dawg it's the one that I really

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like now there was a survey done with

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over 500 SAS companies and they talked

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about sort of like amount of effort that

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they put into each one of these

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strategies and the returns that they got

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as a result of it now acquisition is

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really fun and exciting it's the one

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that everyone kind of understands simply

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it's like I get more customers I get

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more logos gives me more growth

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retention of course is about keeping

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customers and

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zatia is about getting more money per

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customer now if you increase just your

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efforts or resources by one percent your

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work on acquisition usually get a return

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of about three point three two percent

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in retention it's about six point seven

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and when you're optimizing pricing that

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gives you your biggest bang for your

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buck in terms of impact on your business

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yet and it's the one that is most

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neglected and I think it's the one that

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everyone is so afraid to touch because

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they're so scared that if they get the

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pricing wrong that they will lose all

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their customers now the first principles

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the basic idea about pricing the thing

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the concept that really opened up in my

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head how to think about pricing how to

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understand the problems that people are

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facing and why startups get it wrong is

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to use a concept called the pricing

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thermometer and so you have to

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understand that when you price something

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there's actually like two other factors

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at play and so there's a cost there's

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the price and then there's the value and

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the interplay of in relationship between

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these items affects how growth happens

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inside of your company now the gap

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between price and cost that is your

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margin that is your incentive to sell

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and so the bigger that gap is the more

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you are driven to want to push your

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product to your customers to have your

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sales people etc this gap here between

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price and value is incentive to buy and

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the larger that gap is the easier it is

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to have your customers to want to sign

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up or views your product now to figure

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out price there's really two ways to go

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about it you either start with the cost

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if you know what it is and you figure

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out where your price is based off of

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that that is called cost plus the other

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way to do it is figure out what is the

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value of your company or product or

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service and then you figure out your

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price from that and that is called

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value-based pricing

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in startups and almost pretty

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consistently across all businesses

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everyone will tell you you should strive

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for value-based pricing it allows you to

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charge a whole lot more it allows you to

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manipulate this incentive to buy the

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problem is because people do not

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understand their relationships or even

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understand what are their costs and what

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are the value that their customer is

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going to think about their product they

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put their price in a kind of arbitrary

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place and they don't know what are the

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forces at play that drives it and it

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results in four different types of

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mistakes

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the first one is startups will price

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their products too low basically you

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consistently under charge is the number

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one piece of advice we give through most

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startups to fix their pricing and I'll

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talk a little bit about why most

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companies fall into that trap you

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underestimate your costs and the result

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is you have a problem where your margins

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aren't enough to cover sort of

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acquisition you don't understand your

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value you don't understand how your

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company thinks about the problem that

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you're solving for them or how they

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value it and either they don't

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understand your value or you don't know

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how to convince them of the value that

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you think you offer and as a result you

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can't get the price that you want and

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lastly you focus on the wrong customers

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that you think man

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man if I built a better product and I

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charge half the competition I win the

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thing is that almost never happens and

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the reason is because you as a start-up

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you as working on something to create a

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new market are working on innovative

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products you are focused on the wrong

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customers they are not the mainstream

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people who are going to look at the

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price and make most of the determination

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based off of that so this is the sales

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and profit over a product's life from an

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Shinto demise that's what it's called

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all you need to know is that these are

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five different stages of a company and

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this is what sales might look like over

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different stages and what profits might

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look like over those different stages

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you who are in start-up school you who

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are getting seed funding your are in the

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first two stages product development

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stage introduction you are not in the

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growth phase and the thing to keep in

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mind is that the customers in the first

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two stages the ones that you're going

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after they don't look like mainstream

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customers that you find in growth and

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maturity stages they're not mature

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customers they're early adopters and

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thing to know about early adopters is

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you kind of don't really get a lot of

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momentum and growth until you get past

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the first two to five percent of

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potential buyers of your market these

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people in that two to five percent

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they're called early adopters and the

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thing that drives them it's very

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different from mainstream people so one

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there's a couple things to keep in mind

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about pricing innovative products what

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you are trying to do fundamentally is

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require users the change to their

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pattern to stop doing it the old shity

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spreadsheet way and do it in the new

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better your way and getting someone to

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change their pattern is actually

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difficult right especially if they're a

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mature person partly because the average

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user lacks

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information needed and the trust in you

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or whatever it is that you're making to

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make that change to take that risk

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you are entrepreneurs you're comfortable

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taking risks your customers are not

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entrepreneurs for the most part they're

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probably less comfortable taking risks

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and so in the beginning you're going

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after people who are willing to take a

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risk and those are early adopters those

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are people who care about benefits above

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all else that the highest value to them

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is beating their competition

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doing something much better and taking a

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chance that something new will give them

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that edge over anybody else those early

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adopters therefore are not price

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sensitive if anything if you've built a

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better product and you charge less it

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looks like you have reputation risk it's

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like why is it too good to be true what

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is the catch and what will end up

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happening is it makes it much longer to

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get to not understand this is basically

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all price optimization this is those

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complicated way that you can try to show

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price optimization this is a demand

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yield curve and when you have on this

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side is different prices and on this

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side you have sales unit sales and

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basically what you are trying to figure

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out when you're optimizing the price

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that you're charging your customers is

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like basically what is the perfect

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balance between how much I charge and

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how much sales volume I get and then

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your price optimization is basically

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that try different prices and then see

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what the effect is when I have my

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companies optimize their prices they

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just use a very simple table you don't

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need to try to figure that weird ass

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graph basically you want to have a

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column that says these are the prices

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I'm gonna try and then what is the

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result in conversion rate what is the

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result in sales volume and then how much

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revenue did I generate that's all it is

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and so let's say I have prices at these

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different price points and I get these

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different conversion rates and I get

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this sales volume I should immediately

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be able to see who the winner is here we

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go now the one thing to keep in mind

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once we have figured out something like

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this what a simple product is that these

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areas at lower prices if you can afford

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them in terms of your margin or actually

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lost opportunities and what you want to

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understand about these are these are

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what you're going to see if you offer

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discount pricing or offer tiered pricing

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at different price points another

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exercise I like to go with companies

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when dealing with pricing is how them

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understand is like

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are you in a danger zone and so what I

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usually do with my companies that I help

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have them sort of calculate what would

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their business look like or what does it

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gonna look like to be a billion dollar

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company and usually the rule of thumb

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there is to be doing a hundred million

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dollars a year in sales and revenue and

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so that basically is like what at your

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price that you give how many customers

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do you need to have to make a hundred

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million dollars in that year so let's

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have a bunch of different price points

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then we know okay great

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I need these number of customers in

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order to make this formula work you

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understand what that looks like at a

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hundred dollar price point with a

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potential about million users right

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this is consumers that's what that

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consumer space looks like and you know

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what this down here looks like $100,000

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here we call this enterprise this area

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here is the part that a lot of companies

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are in and really really struggle

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they're on the struggle bus and it tends

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to be SMB these are people who kind of

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treat their money like consumers right

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but they kind of look like they might be

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an enterprise and the reason why this is

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such a danger zone is because it will

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tend to fit in the wrong place on my

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next diagram so let's imagine that this

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vertical axis represents a price you can

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charge either high price or a low price

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for your product and this represents

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complexity of your sales process low

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complexity to high complexity if you are

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having a product that is two thousand

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dollars or less and is basically

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self-serve then you have something in

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this quadrant here and this affects

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completely what you can do in terms of

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what drives your business what you can

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spend on to get that sort of growth that

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price point here at $2,000 it needs to

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be have almost all marketing be inbound

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you can't spend a lot of money outbound

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or ads etc

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your support has to be completely

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self-serve or very very minimal you have

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no sales team at this price point you

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can't afford it right but conversions

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can happen on the same day must be in a

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self-serve model transactional so

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between two and ten thousand dollars

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when you're able to charge this you're

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able to have a few new toys at your

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sleeves and so marketing now can be

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focused on generating qualified leads

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your customer support can now offer like

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SL A's or you can start paying for

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training that people get on boarded and

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for sales you can't hire a dedicated

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salesperson but maybe you can have an

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inside sales rep to sell within

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companies are within your customers you

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could maybe have an SDR

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and you can maybe have someone dedicated

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to giving product demos sales cycle here

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should not be longer than one to three

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months enterprise it's over twenty five

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thousand dollars now for marketing you

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can start spending things on branding on

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building up trust with customers your

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support is very very high touched that

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you can afford you can do phone support

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you can have a customer success person

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dedicated to the client and for sales

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you're going to start thinking about

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sales managers dividing stuff into

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territories and having sales engineers

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that participate in terms of conversion

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and the sales calls these will have a

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sales cycle about six to twelve months

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this is the garbage zone right and you

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know if you're potentially in this and

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this is the big wake-up call for you if

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it's taking you months and months and

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months to close someone but you're not

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making a lot of money to cover it you

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have a process where your acquisition

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costs are just too high for you to be

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sustainable and you have to get yourself

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out of that problem all of your work

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should be towards increasing the

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perceived value of your product or

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service I'm going to end on a good rule

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of thumb so if you are

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starting with some kind of price but you

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don't know how to sort of optimize it or

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figure it out then here's a good place

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to get going the first thing is I like

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to have things where the value is 10x

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the price of whatever it is I'm charging

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and I want to have it so that the value

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is easily understood to be 10x so for

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example if I charge for a product that

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is $10 then it should be in terms of

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perceived value by my customer that it's

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worth $100 to them if they do not

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immediately understand the 10x value of

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the price it's gonna be hard to get them

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to move their incentive the buy might be

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too low

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once you have any kind of price and this

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is particularly important for people are

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doing b2b or enterprise sale you should

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start practicing raising prices and I

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like to just start by raising prices by

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5% if you feel really confident jump it

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up by bigger numbers if you want but

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this is a pretty safe way to do it so

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that you can feel comfortable with it

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and you want to keep raising prices

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until you're losing 20% of your

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customers that's about a good balance to

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have in terms of understanding that like

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I have a good price here I'm losing 20%

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of my deals it's not too high it's not

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too low

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in summary for pricing pricing gives the

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most bang for your buck you should work

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on pricing if you've never touched the

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pricing of your product then you're

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losing out on lots of potential growth

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understand the variables do you really

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understand your cost do you understand

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why you've plate the price where it is

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and do you understand the value when you

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go into a sales meeting or call do you

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talk to people and you basically say

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it's like I know exactly what this is

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going to be worth to you

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so when I tell you what the price is

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going to be you're going to be like damn

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that's totally worth it

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go after early adopters remember as a

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startup that is who you're going after

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so when you are talking to customers and

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they are taking a really long time to

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make a decision or they're wanting to

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have a lot more proof that other people

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are using it

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are not talking to an early adopter

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you're wasting a lot of time on

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non-believers go after them first don't

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take it personally when these people who

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are much more mature aren't ready for

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your products they were never going to

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be your job is to get through that first

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two to five percent of the market those

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early adopters care more about benefits

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than price so don't under your products

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when you have something that is of value

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and easily understood to have value get

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organized when you're doing proper price

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optimisation it's really really easy

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don't over complicate things

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figure out a bunch of different price

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points you want to check understand

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sales volume conversion rate and the

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revenue that's involved and that will

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help you make the best pricing decision

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your price will determine your

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acquisition strategy if you realize that

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your sales cycle or all the things that

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you're spending on is way too much for

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the amount of money that you're charging

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you either need to increase the price or

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completely reduce your acquisition

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strategy costs use the 10 520 rule set a

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price that is 10x that is a tenth of the

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value increase prices by five percent

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until you are losing twenty percent of

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the deals thank you very much guys

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[Applause]

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you

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you

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