Alorica’s 20 Insanely Great Years - #AloricaTurns20

Summary

The video celebrates 20 years of a company that began with a $10,000 dream in 1999, focusing on technology and financial services. It highlights significant milestones, including reaching 20,000 employees, launching impactful initiatives like the Allarakha Women's Initiative, and the Making Lives Better Awards. The company emphasizes its commitment to empowering communities and supporting active duty military personnel. Through organic growth and acquisitions, it has garnered numerous accolades, showcasing its dedication to innovation and improving lives globally. The message concludes with gratitude for the team's efforts and a toast to future challenges and successes.

Takeaways

• 🚀 In 1999, Andy started Lorica with a $10,000 investment, focusing on technology and the power of people.
• 🌟 Lorica has significantly impacted both the technology and financial services industries.
• 🏆 The company has evolved to improve the lives of people worldwide while transforming client support solutions.
• 💼 By 2010, Lorica expanded its workforce to 20,000 employees through both acquisitions and organic growth.
• 🎖️ The company set and achieved a goal to hire 1,000 active duty military personnel by 2013.
• 📈 Lorica experienced rapid growth, increasing from 20,000 awards in 2010 to 50,000 by 2015.
• ❤️ The 'Making Lives Better' initiative was launched in 2015 to empower communities around the world.
• 🌍 By 2017, Lorica expanded its offerings with advanced speech analytics and launched the all-new O'War cover.
• 👩‍💼 The Allarakha Women's Initiative was introduced in 2018, alongside a Digital Center of Excellence.
• 🎉 The company celebrated its 20th anniversary by reflecting on its achievements and recognizing its employees.

Q & A

What was the initial investment that led to the founding of the company?

$10,000 in a dream.

In which year did the company's journey begin?

1999.

What two industries did the company initially focus on?

Technology and financial services.

What milestone did the company achieve in 2013 regarding military personnel?

They surpassed their goal of hiring 1,000 active duty military personnel.

How many employees did the company reach in 2010?

20,000 employees.

What significant initiative was introduced in 2018?

The Allarakha Women's Initiative.

What was the purpose of the 'Making Lives Better' initiative launched in 2015?

To empower awards around the world to support local communities.

How many awards did the company have by 2015?

50,000 awards.

What technological advancements did the company introduce in 2017?

The launch of the all-new O'War cover and advanced speech analytics.

What does the company celebrate in the video transcript?

Their 20th anniversary and the contributions of their employees.