Calling for Help - Animated

St John Ambulance

18 Jul 202201:55

Summary

TLDRThis video script instructs viewers on how to safely assist an injured or unwell person. It emphasizes checking for dangers before approaching, ensuring the area is secure to prevent further injuries. If unable to make the area safe, it advises calling emergency services using the mnemonic LIONEL to relay crucial details. The script encourages reassurance and monitoring the casualty's condition, and if necessary, being prepared to perform basic life support and CPR, while communicating actions to the casualty.

Takeaways

🚨 Prioritize safety: Before approaching a casualty, ensure the area is safe to avoid becoming injured yourself.
👀 Check for hazards: If you identify any dangers, do not attempt to make the area safe yourself; call for professional help.
📞 Call emergency services: In an emergency, dial 999 or 112 and provide essential details using the acronym LIONEL.
📍 Location details: Include the exact location of the incident when calling emergency services.
🚑 Other services: Inform about any other services that may be required at the scene.
🤕 Number of casualties: Report the number of injured or unwell individuals.
🩹 Extent of injuries: Describe the severity of the injuries to the call handler.
📡 Location confirmed: Confirm the location to ensure emergency services can reach you.
💬 Reassure the casualty: Communicate to the injured or unwell person that help is on the way and stay with them.
🤲 Offer first aid: If trained, provide first aid while explaining your actions and offering reassurance.
🔄 Monitor condition: Continuously check the casualty's condition, as it may deteriorate or they may become unresponsive.
🆘 Prepare for CPR: Be ready to initiate basic life support, including CPR, if the casualty's condition worsens.

Q & A

Why should you avoid putting your face near the mouth and nose of a casualty?
-To prevent the spread of infection or contamination, especially in a situation where the casualty is injured or unwell.
What is the first step to take when approaching a casualty?
-Stop and check for danger to ensure the area is safe before rushing to help, as becoming injured yourself would prevent you from assisting the casualty.
What should you do if you cannot make the area safe?
-Call for help and wait for emergency services to arrive and make the scene safe.
Which numbers should you call in case of an emergency?
-Call 999 or 112 to alert emergency services.
What does the acronym LIONEL stand for when giving details to a call handler?
-LIONEL stands for Location, Incident, Other services required, Number of casualties, Extent of injuries, and Location confirmed.
How can you reassure a casualty while waiting for help to arrive?
-Reassure the casualty by telling them help is on its way and stay with them until help arrives.
What should you do if you have been taught first aid that may be useful in the situation?
-Use the first aid knowledge you have, always informing the casualty of what you are doing and offering constant reassurance.
What should you monitor in the casualty's condition while waiting for help?
-Monitor their condition for any changes, as it could potentially worsen or they might become unresponsive.
What action should you be prepared to take if the casualty becomes unresponsive?
-Be prepared to use basic life support and start CPR if the casualty becomes unresponsive.
Why is it important to remember the acronym LIONEL when calling emergency services?
-LIONEL helps ensure you provide all the necessary details to the call handler, which is crucial for an effective emergency response.
What is the significance of offering reassurance to a casualty?
-Offering reassurance helps to comfort the casualty, reduce their anxiety, and maintain their trust in the help being provided.

Outlines

00:00

🚨 First Aid Safety Precautions

This paragraph emphasizes the importance of safety when approaching a casualty. It advises to first check for dangers and ensure the area is secure before offering help to avoid becoming a victim yourself. If hazards are present and cannot be mitigated, the script instructs to call for emergency services and wait for professionals to make the scene safe. It also introduces the acronym LIONEL to help provide essential details when calling emergency services, which stands for Location, Incident, Other services required, Number of casualties, Extent of injuries, and Location confirmed. The paragraph concludes by reminding the helper to reassure the casualty and to stay with them until help arrives, while also being prepared to use basic life support and CPR if the situation deteriorates.

Mindmap

Keywords

💡Casualty

A 'casualty' refers to a person who has been injured or is unwell and requires assistance. In the context of the video, the term is central to the theme of providing aid in emergency situations. The script emphasizes the importance of approaching a casualty safely and responsibly, as seen in the line 'help a casualty, who was injured or unwell'.

💡Safety

Safety is a fundamental concept in the video, highlighting the need to ensure the environment is secure before offering help. It is directly related to the video's theme of first aid and emergency response, as it stresses the importance of preventing further harm to both the rescuer and the casualty. The script mentions 'make sure the area is safe' as a crucial first step.

💡Hazards

Hazards are potential sources of danger or harm that could compromise the safety of the rescuer or the casualty. The script uses the term to emphasize the need for risk assessment before approaching a casualty, such as in the phrase 'If you spot any hazards or danger'.

💡Emergency Services

Emergency services are organizations that respond to urgent situations, such as accidents or medical emergencies. The video script instructs the viewer to call for these services if they cannot make the area safe, indicating their role in providing professional help in critical situations.

💡LIONEL

LIONEL is an acronym used to help remember important details to communicate when calling emergency services. It stands for Location, Incident, Other services required, Number of casualties, Extent of injuries, Location confirmed. This term is used in the script to guide the viewer on what information to provide to ensure a clear and effective emergency call.

💡Reassurance

Reassurance is the act of providing comfort and confidence to someone in distress. In the video, it is used to describe the importance of communicating with the casualty to alleviate their anxiety and to inform them that help is on the way, as seen in 'Reassure the casualty by telling them help is on its way'.

💡First Aid

First Aid refers to the initial assistance given to someone who is sick or injured. The video encourages the use of first aid knowledge in appropriate situations, reminding the viewer to always communicate their actions to the casualty, as in 'If you've been taught any first aid, which may be useful in this situation, and use it'.

💡Basic Life Support (BLS)

Basic Life Support, often abbreviated as BLS, includes a set of emergency medical procedures to support a person's life in the event of a medical emergency. The script mentions BLS in the context of preparing to perform CPR if the casualty becomes unresponsive.

💡CPR (Cardiopulmonary Resuscitation)

CPR is a life-saving technique used in emergencies where a person's breathing or heartbeat has stopped. The video script advises the viewer on the possibility of needing to perform CPR if the casualty's condition deteriorates, as indicated by 'be prepared to use basic life support and start CPR'.

💡Unresponsive

Being 'unresponsive' means not reacting to stimuli, which can be a sign of a severe medical condition. The script uses this term to describe a situation where the casualty may no longer be conscious or able to communicate, necessitating immediate action.

💡Condition

In the context of the video, 'condition' refers to the state of health of the casualty. The script advises monitoring the casualty's condition, as it may worsen or change, as seen in 'Monitor their condition until help arrives'.

Highlights

Avoid putting your face near the mouth and nose of a casualty to prevent infection.

Ensure safety before rushing to help an injured or unwell person to avoid becoming injured yourself.

If unable to make the area safe, call for emergency services to handle the situation.

In case of an emergency, dial 999 or 112 and provide details using the LIONEL acronym.

LIONEL stands for Location, Incident, Other services, required, Number of casualties, Extent of injuries, Location confirmed.

Reassure the casualty that help is on the way and stay with them until assistance arrives.

Use any first aid knowledge that may be applicable to the situation, while communicating your actions to the casualty.

Offer constant reassurance to the casualty to help alleviate their anxiety.

Monitor the casualty's condition, as it may deteriorate or they may become unresponsive.

Be prepared to administer basic life support and CPR if the casualty's condition worsens.

Ensure the area is safe before approaching a casualty to provide aid.

Call for help if you spot hazards or dangers that you cannot make safe.

Wait for emergency services if you cannot make the scene safe yourself.

Use the LIONEL acronym to provide clear and concise information to the call handler.

Stay with the casualty and reassure them of ongoing help until emergency services arrive.

Apply first aid techniques learned, always informing the casualty of your actions for reassurance.

Constantly monitor the casualty for any changes in their condition, readiness to perform CPR if necessary.