[2022] Pass the Willis Towers Watson Interview | WTW Video Interview

Summary

This video provides a detailed guide to passing the Willis Towers Watson video interview. It covers the key stages of the recruitment process, including online tests, the Higher View video interview, and the assessment center. The video offers advice on answering the seven most common interview questions using structured approaches like the STAR method. It also emphasizes the importance of researching the company and role, giving specific examples, and practicing concise responses. The guidance is practical and aimed at helping candidates prepare effectively for the interview process.

Takeaways

• 😀 Willis Towers Watson recruitment process typically takes around six weeks and includes applications, online tests, a HireVue video interview, and an assessment center with group tasks and in-person interviews.
• 😀 For the video interview, candidates have 2 minutes to prepare and 2 minutes to answer each question.
• 😀 When answering 'Why Willis Towers Watson?', provide specific facts about the company, such as recent projects or CSR initiatives, and avoid generic statements.
• 😀 For 'Why this role?', clearly explain the day-to-day tasks, highlight relevant skills, and link them to personal experience using keywords suitable for AI screening.
• 😀 When discussing strengths and weaknesses, pick 2 strengths aligned with the role and 1 genuine weakness, describing the steps taken to improve it.
• 😀 Use the STAR format (Situation, Task, Action, Result) to answer behavioral questions like teamwork, problem-solving, and conflict resolution.
• 😀 Teamwork examples should focus on actions demonstrating collaboration, communication, and problem-solving skills, from work, academic, or extracurricular experiences.
• 😀 Self-introductions should include studies/work, experience, extracurriculars, hobbies, and a personal hook to create a memorable impression.
• 😀 Problem-solving answers should clearly define the problem, explain logical steps, and describe the solution while keeping language simple for clarity.
• 😀 Conflict resolution answers should emphasize understanding perspectives, de-escalation, compromise, and maintaining the overall goal, showing strong communication skills.
• 😀 For additional questions like biggest achievements, 10-year career goals, challenges, previous experience, and company values, provide meaningful, specific, and transferable examples.

Q & A

What are the main stages of the Willis Towers Watson recruitment process?

The recruitment process typically takes around six weeks and includes: 1) application submission, 2) online tests, 3) HireVue video interview with 2 minutes to prepare and 2 minutes to answer, and 4) assessment center involving a group task and an in-person interview.

How should candidates answer 'Why Willis Towers Watson?' in a video interview?

Candidates should provide 5–6 specific facts about the company, ensuring at least one is personally meaningful, such as a CSR initiative or recent news. Answers should be unique to Willis Towers Watson and avoid vague statements like 'they are big and famous.'

What is the recommended approach for answering 'Why do you want this role?'

Answer in two parts: first, describe the day-to-day tasks using the job description or similar roles as reference; second, highlight key skills required for the role and provide proof from personal experience. Mentioning relevant keywords can also help with AI assessment scoring.

How many strengths and weaknesses should candidates discuss in the 'Strengths and Weaknesses' question?

Candidates should focus on two strengths aligned with job skills and one genuine weakness. They should describe how they have worked to improve the weakness, focusing on the process rather than claiming complete mastery.

What format should be used to answer behavioral questions such as teamwork or problem-solving?

The STAR format should be used: Situation, Task, Action, Result. Emphasis should be on the Action, detailing what the candidate specifically did to achieve the result.

How can candidates effectively describe teamwork experiences?

Candidates should select an example from work, volunteering, or extracurricular activities and highlight teamwork skills such as communication, cooperation, and problem-solving. Using the STAR format and focusing on actions that demonstrate contribution to the team is key.

What is a good strategy for answering 'Tell us about yourself'?

Structure the answer with: current studies/work, past education/work experience, extracurriculars and hobbies, and special skills or interests. Including a unique hook or interesting fact can make the introduction memorable.

How should candidates approach problem-solving questions?

Candidates should clearly explain the problem in simple terms, outline the steps they took logically and systematically, and describe the outcome. Using the STAR format helps ensure clarity and structure.

What steps should be taken when answering conflict-related questions?

Candidates should first clarify the nature of the conflict, address it one-on-one if possible, listen to understand underlying issues, and work towards a compromise that achieves team goals. Emphasizing communication and resolution strategies is important.

How can candidates handle questions about challenges or previous experience for the role?

For challenges, select a significant experience that shows personal growth. For previous experience, emphasize transferable skills like teamwork, problem-solving, leadership, or numeracy. Highlighting applicable skills from academics, volunteering, or extracurriculars is acceptable if direct role experience is lacking.

Why is it important to research the company's values before the interview?

Knowing the company's values allows candidates to align their answers with Willis Towers Watson’s culture and expectations. It demonstrates preparation, cultural fit, and helps provide specific examples during questions about the company or role.

What is the 'grandma test' or 'five-year-old test' in problem-solving answers?

This test ensures candidates explain the problem and solution in simple, clear language that anyone can understand, avoiding overly technical or confusing explanations, which helps keep the interviewer engaged and ensures comprehension.