Overview of Human Behavior in Organization (Part 1) | SHEENA DORIA

Summary

In this lecture, Mamshina provides an overview of human behavior and organizational behavior (OB), exploring the importance of understanding how individuals behave within organizations. She highlights the distinction between human behavior and organizational behavior, emphasizing their interchangeability in the context of workplaces. The session covers key goals of OB, including explaining, predicting, and controlling behavior, and the essential elements such as people, structure, technology, social systems, and the environment. Mamshina also discusses the benefits of OB in personal growth, leadership, motivation, and improving interpersonal and negotiation skills, emphasizing its practical applications in organizational settings.

Takeaways

• 😀 Human behavior refers to individual actions influenced by factors like thoughts, emotions, and culture, while organizational behavior (OB) focuses on how people act within organizations.
• 😀 OB is a systematic study of understanding, predicting, and controlling human behavior in organizations.
• 😀 The three levels of OB analysis are individual, group, and organizational levels, focusing on different aspects like motivation, teamwork, and organizational culture.
• 😀 The primary goals of OB are to explain, predict, control, describe, understand, and influence behavior within an organization.
• 😀 The five key elements of OB include people, structure, technology, social systems, and the environment.
• 😀 People are crucial to an organization, as employees’ cooperation and relationships drive the internal social system and work processes.
• 😀 Organizational structure defines how tasks are divided and coordinated among employees, shaping the overall functioning of an organization.
• 😀 Technology is an essential aspect of OB, affecting efficiency, knowledge, and work processes, especially in modern workplaces.
• 😀 Social systems represent the patterns of relationships between individuals, groups, and institutions, which influence the organization’s work environment.
• 😀 The environment, both internal (micro) and external (macro), plays a significant role in affecting an organization's performance and productivity.
• 😀 OB contributes to personal growth by helping individuals understand themselves better, such as their personality and motivation, which can improve their work performance.

Q & A

What is the difference between human behavior and organizational behavior?

Human behavior refers to the actions influenced by factors such as thoughts, emotions, culture, and values. In contrast, organizational behavior (OB) refers specifically to human behavior within the context of an organization.

What are the three levels of analysis in organizational behavior?

The three levels of analysis in OB are the individual level, the group level, and the organizational level. Each level focuses on different aspects of behavior, such as motivation and personality at the individual level, teamwork and communication at the group level, and organizational culture and politics at the organizational level.

What are the goals of studying organizational behavior?

The goals of OB include explaining, predicting, controlling, describing, understanding, and influencing behavior within an organization.

What are the key elements of organizational behavior?

The five key elements of OB are people, structure, technology, social systems, and environment. These elements work together to shape the dynamics and functioning of an organization.

How does organizational behavior contribute to personal growth?

Organizational behavior contributes to personal growth by helping individuals understand themselves better, particularly their motivations, personality, and how they react in various situations. This self-awareness is crucial for personal and professional development.

Why is technology considered an important element in organizational behavior?

Technology plays a vital role in organizational behavior as it provides the tools, resources, and systems that improve efficiency and productivity in the workplace, affecting how employees work and interact.

What role does the social system play in organizational behavior?

The social system in OB refers to the series of interrelationships among individuals, groups, and institutions. It determines the organizational work environment and influences how the organization operates.

What are the benefits of studying organizational behavior for leaders?

For leaders, OB provides insights into motivating employees, building trust, and understanding how to influence behavior. It helps leaders develop interpersonal skills and better manage team dynamics.

How does OB help in improving interpersonal relationships within an organization?

By understanding OB concepts, individuals can improve their interpersonal skills, such as communication and empathy, which is essential for establishing positive relationships and trust among colleagues.

Why is understanding organizational behavior crucial for managers and employees alike?

Understanding OB is crucial for both managers and employees because it provides the knowledge necessary to navigate organizational dynamics, motivate others, manage conflicts, and improve overall performance in the workplace.